User Manual MODEL QC40198 MODEL QC40196 H.
About this Manual Thank You for Choosing a Q-See Product! All of our products are backed by a conditional service warranty covering all hardware for 12 THANK YOU FOR PURCHASING THIS Q-SEE PRODUCT. months from the date of purchase. Additionally, our products also come with a free exchange EVERY EFFORT HAS BEEN MADE TO MAKE THIS DVR SIMPLE TO ASSEMBLE AND USE. policy that covers all manufacturing defects for one month from the date of purchase.
5. MENUS TABLE OF CONTENTS 1. INTRODUCTION 2. INSTALLATION AND CONNECTION 10 2.1 DVR Installation 10 2.2 Connections 11 3. CONTROLS 14 3.1 Mouse Control Virtual Keyboard 14 15 3.2 Remote Control 16 3.3 Front and Side Panel Buttons 18 4. BASIC OPERATION 4 7 19 4.1 Operation 19 4.2 Live View 19 4.3 Login, Logout and Main Menu Login Main Menu Shortcut Menu Logout Auto Resume 20 20 21 21 22 22 4.4 Recording Manual Recording 22 22 4.5 Search and Playback Search Playback 23 24 25 4.
8. HARD DISK DRIVE 60 8.1 Installation/Removal 60 8.2 Calculating the Recording Capacity of a Hard Disk Drive 63 APPENDIX 64 A.2 Minimum Computer Configuration 67 Questions or Comments? Contact Us CHAPTER 1 64 A.1 Troubleshooting Q-SEE PRODUCT WARRANTY INTRODUCTION To prevent damage to your Q-See product or injury to yourself or to others, read and understand the following safety precautions in their entirety before installing or using this equipment.
FEATURES AND SPECIFICATIONS Included Mouse and Remote Control This combo DVR integrates a DVR (Digital Video Recorder) and LCD screen together. It is an excellent digital monitor with a sleek appearance and innovative capabilities which are functional and reliable. In addition to front panel button controls, system can also be booted up and shut down using the included remote control or mouse. Mouse operation function supports intelligent operation by enabling copy and paste functions.
INSTALLATION AND CONNECTION CHAPTER 2 Please note that it is important to keep in mind common safety guidelines when installing your DVR or connecting additional devices – including turning off and unplugging your DVR before installing internal components. 2.2 CONNECTIONS As part of its compact design, the connection ports on this DVR are concentrated on a panel on the back of the device located above the stand.
Mouse Audio Input, Output and Bidirectional The included USB mouse will only operate if connected to the DVR through the USB port on the rear of the DVR (Item number 8 in Picture 2-2). The USB port on the side of the DVR’s screen is only for external USB storage devices. Audio input and output is also handled through the BNC dongle. Each channel, including the output channel, is labeled on the lead itself.
CONTROLS CHAPTER 3 3.1 MOUSE CONTROL The mouse operates in a manner similar to how it is used on a conventional computer; pointand-click, right-click, double click and so on. How these functions are used is based on the context of where they are used. Some examples are: LEFT CLICK: The virtual keyboard is contextual. For example, it will only show digits when the field is for numeral entries.
3.2 REMOTE CONTROL The buttons on the Remote Control operate in the same manner as on a conventional DVR remote. Some buttons have multiple functions depending on which menu is being accessed. Num Function Multiple-window switch Switch between multiple-window and one-window view 2 0-9 number key Input password, channel or switch channel.
3.3 FRONT AND SIDE PANEL BUTTONS There are eight buttons total on the DVR itself. A single button on the front panel is used to turn the DVR or its monitor on or off. The seven buttons on the side have multiple functions depending on context. BASIC OPERATION CHAPTER 4 This chapter is intended to get your system operational in a baseline format now that you’ve connected your system and turned it on.
In Live View, along with the channel(s), you will see the system date and time displayed along with the name and icons indicating the status of each channel. Setting the system date and time and changing the channel names is covered in Section 5.3 under the Settings menu. Recording Motion detected Video loss Camera lock When the mouse cursor is in a channel display a white magnifying glass icon will appear in the upper left corner of that image.
4.5 SEARCH AND PLAYBACK LOGOUT Selecting the Shutdown icon in the Main Menu will open the Shut Down window. This window allows you to choose to log out as a user, shut down the system, restart the system or switch users. 1 2 1p 2p PICTURE 4-5 PICTURE 4-6 4 5 Start Time 08-19-10 13:20:00 6 End Time 08-19-10 13:26:00 08-19-2010 00: 00: 00 4.4 RECORDING The DVR must be configured to record on a schedule, but you can start recording on any and all channels using the Manual Recording option.
Files will be listed by their start time. In addition, when the DVR records a file, it also indicates the type of recording and it will indicate this one-letter code after the file name. SEARCH To begin a search for an event: STEP 1. Enter the date to be searched. You can also click on the clock icon to open the Calendar. Highlighted dates have recorded files. 1p A = External alarm triggered recording M = Motion detection triggered recording STEP 3. Select which channels you wish to view.
Zoom Back-up In multi-screen playback, you may click on a channel to bring it to full-screen view. Doubleclicking the screen again will further enlarge the screen and remove the playback bar. Doubleclicking a third time will return you to the multi-screen mode. You can also step backwards in the process by right-clicking. Individual files recorded by the DVR can be backed up to an external USB device for playback on a computer. STEP 1.
4.6 SCHEDULE The Schedule menu is located in the Settings menu and it allows you to determine when your cameras will record and under what circumstances. While the settings in this menu can be generally overridden by the user in the Record menu, the settings made in the Schedule menu are more detailed and flexible. Channel – The first setting is which channel you wish to configure. In addition to selecting a channel number, you can globally configure all of your cameras by selecting the All option.
You cannot use Copy/Paste in Motion Detection because each channel will have a different display. Right-clicking will exit the screen and your settings will be saved. Sensitivity – The system supports six levels of sensitivity with Level 6 being the most sensitive. VIDEO LOSS The Set button will appear when either Work Day or Free Day is selected in the drop-down. This allows you to arrange the schedule to reflect your business’ weekly schedule.
4.8 BACKUP This DVR supports backing up files from the hard drive to both an external USB storage device as well as over a network. Network downloads are covered in Chapter 7. The USB port on the right side of the device is the only port usable for backing up files. The Backup menu can be reached through the Main menu. Once you have selected the files, press Start to begin the download. A progress bar will be displayed showing estimated time remaining.
MENUS CHAPTER 5 Once you’re ready to move beyond basic operation, the other menus in the system will allow you to configure the DVR to your individual needs. 5.1 MAIN MENU The Main Menu can be accessed at any time from the Live View by right-clicking the mouse and bringing up the Short Cut Menu. Pressing the Return button on the side of the DVR will also bring up the Main Menu.
In the case of a hard drive error, the system will come directly to this menu. An error may be indicated if the hard drive time and system time do not match. To resolve this issue, adjust the time in the General setting menu located in the Setting menu (See Section 5.3) and restart the system. Formatting the drive, using HDD Manage as described in Section 5.4 Advanced is another possible solution to drive errors. If the drive is damaged or missing, you will need to install a drive.
5.3 SETTING MENU Double-clicking on the Setting icon will open the Setting menu window. A total of ten interfaces are available through this menu and they contain most of the functions needed to configure your DVR. Additional settings are available in the Advanced menu covered in Section 5.4. In addition to Schedule and Detect, which were covered in Chapter 4, available interfaces are: General, Encode, RS232, Network, Alarm, Pan/Tilt/Zoom, Display and Default.
ENCODE This window allows you to manage the quality of the recording from each channel as well as the transmission rate and whether there’s an accompanying audio feed. Overlay – This window allows you to mask off areas from view. This is useful in circumstances such as when a camera’s field of view includes a combination lock or other similar situation. As with other windows described earlier, each channel can be set individually or all at the same time.
Snapshot In addition to taking video of an event, the DVR can be set to record - and transmit - still images from whichever cameras you select in the Schedule, Detect and Alarm windows which are covered in Sections 4.6, 4.7 and 7.3 respectively. SCHEDULE The actual settings for the Snapshot feature are configured in the Snapshot window which can be opened by pressing the Snapshot button in the Encode window.
DISPLAY This window contains the settings that control the Graphical User Interface (GUI) as well as how you view the DVR. Transparency – You can choose to make the menu screens more transparent or opaque with 128 being the most transparent and 255 being completely opaque. In Tour mode, you will see an icon in the upper right corner of the display which allows you to control the tour by right-clicking upon it. Clicking upon the icon will cause the tour to start or resume.
ABNORMALITY 5.4 ADVANCED The settings in this menu cover user accounts, hard disk management, video display, and system maintenance. This window allows you to set up alarms for disk and system disconnection errors as well as how these alarms are handled. Each type of alarm can be independently enabled along with what events that type of alarm will trigger. Event type – Chose from No Disk, Disk Error, Disk No Space, Net Disconnected and IP Conflict.
RECORD TV ADJUST This is the Manual Recording window covered in Section 4.4. This control is for use if you have an external TV monitor connected to the Video Out. It allows you to adjust the picture on the television to allow the display to fit the margins of that screen. ACCOUNT This is the account management window which allows you to add or delete users, create user groups, modify the access privileges of users, and create or change passwords.
PAN/TILT/ZOOM CAMERAS CHAPTER 6 6.1 CONNECTING A PTZ CAMERA The RS485 connector is used to connect and control PTZ cameras. It uses a single-direction protocol meaning that it can send commands out to the camera(s) but not receive any data back from the unit. The DVR is set by default for RS485 to be disabled for each channel. Therefore, PTZ settings must be enabled before PTZ cameras can be utilized. This system supports 26 of the most common protocols including Pelco-D and Pelco-P.
CONTROL Preset Selecting the Pan/Tilt/Zoom shortcut will open the Pan/Tilt/Zoom controls window Speed – From 1 to 8 and STEP 1. Start by using the eight direction arrows on the PTZ Control Panel (Picture 6-5) to position the camera where you want. STEP 2. Click the Preset button in the Function list and enter the number you want to assign to this preset. adjust zoom, focus and iris This preset can now be added to a tour. Patrol STEP 1.
RUNNING PTZ FUNCTIONS Clicking on the Page Switch button in the PTZ Control Panel (Picture 6-5) will switch to a new window (Picture 6-11) which allows you to activate the functions created above as well as the Auto Pan and Flip functions. ALARMS CHAPTER 7 This DVR features connections for external alarms – both input and output. When an event is detected the system can notify local users or send notification to a monitoring service.
The accompanying diagram (Picture 7-2), along with your alarm’s manual should be consulted to ensure proper connection. • Normal open or Normal close type • Parallel connect COM end and GND end of the alarm detector (Provide external power to the alarm detector). 7.2 ALARM OUTPUT The alarm output port should not be directly connected to a higher power load (greater than 1A) to avoid high current which may damage the relay.
7.3 ALARM SETUP AND ACTIVATION Once external alarms are properly connected, you can configure the DVR to activate them. Anti-dither – This is the hold time you want the system to delay before beginning recording on an alarm. Latch Time – This is the time that the DVR will before starting a new event (10 seconds to 300 seconds (5 minutes)) after the alarm is ended. Alarm Out – This will send an alarm signal to up to three connected external alarms when enabled.
HARD DISK DRIVE CHAPTER 8 Your DVR uses a standard desktop computer SATA (Serial Advanced Technology Attachment) hard disk drive and will support up to a 2TB (terabytes) drive. These drives are the current industry standard and may be purchased wherever computer parts are sold. Depending on where you purchased your DVR, it may come with a pre-installed drive.
8.2 CALCULATING THE RECORDING CAPACITY OF A HARD DISK DRIVE While the physical data capacity of a hard drive is fixed, how much video you can record upon it depends on your recording configurations. Higher quality recordings will take up more space on the drive and setting the DVR to record for more frequently will fill it up more rapidly. To determine the optimal capacity for your purposes, the chart below to estimate the size of hard drive that you’ll need. PICTURE 8-7 STEP 8.
APPENDIX 8. Video is distorted when searching local records. Possible Causes: a. Video quality setting is too low. b. Program read error, bit data is too small. There is mosaic in the full screen. Please restart the combo DVR to solve this problem. c. Hard drive data cable error. d. Hard drive malfunction. e. Combo DVR hardware malfunction. 9. There is no audio when monitoring. Possible Causes: a. Channel with audio is not full screen, make the channel you want to hear audio on full screen. b.
15. There is only mosaic no video when previewing or playing back video file remotely. Possible Causes: a. Network bandwidth is not sufficient. b. Computer does not have enough resources to handle video flow. c. There is multiple-cast group setup in combo DVR. This mode can result in mosaic. Usually we do not recommend this mode. d. There is privacy mask or channel protection setup. e. Current user does not have monitoring rights. f. Combo DVR local video output quality is not good. A.
Q-SEE PRODUCT WARRANTY Q-See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software.
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