QC40198 User Manual 19” LCD Observation System Rev 3/30/2010
CONTACT US QC40198 User Manual Please contact a Q-See support representative first regarding any additional information you need help with regarding product features, specification or assistance with setup. Please contact us using the following methods with questions about your Q-See product. Q-See Products 8015 E. Crystal Dr. Anaheim, CA 92807 Email: Customer Service cs@dpsi-usa.com Technical Support ts@dpsi-usa.com Online live web chat visit: www.q-see.com Telephone: Customer Service 1.877.998.
SAFETY INSTRUCTIONS QC40198 User Manual 1. Electrical Safety All installation and operation should conform to your local electrical safety codes. We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation. 2. Transportation Security Avoid heavy stress, violent vibrations or contact with water during transportation, storage and installation of this system. 3. Installation Keep upright. Handle with care.
WARRANTY INFORMATION QC40198 User Manual Thank You for Choosing a Q-See Product! All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software.
PRODUCT REGISTRATION QC40198 User Manual Customer Information Card User’s Name Mr./Mrs. Company Name Postal Address Postal code Phone Number E-mail Model Number of Product Serial Number of Product Purchase Date Distributor The material in this document is the intellectual property of Q-See. No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without our company’s expressed written consent. 1.
TABLE OF CONTENTS 1. QC40198 User Manual FEATURES AND SPECIFICATIONS ............................................................................................ 1 1.1 Features ...........................................................................................................................................1 1.2 Specifications ...................................................................................................................................3 2. CONTROLS ......................
TABLE OF CONTENTS 4.3 Search & Playback .........................................................................................................................27 4.3.1 4.3.2 4.3.2.1 4.3.2.2 4.3.2.3 4.3.2.4 4.3.2.5 4.3.2.6 4.3.3 4.4 Search Menu .................................................................................................................................. 27 Playback ........................................................................................................................
TABLE OF CONTENTS 5.3.3 5.3.4 5.3.5 5.3.5.1 5.3.6 5.3.7 5.3.8 5.3.9 5.3.10 QC40198 User Manual Schedule ........................................................................................................................................ 50 RS232 ............................................................................................................................................ 51 Network ............................................................................................................
TABLE OF CONTENTS 7.2.3 7.2.4 7.3 QC40198 User Manual Color ............................................................................................................................................... 83 Picture Path and Record Path ....................................................................................................... 83 Configure........................................................................................................................................85 7.3.1 7.3.2 7.3.
FEATURES & SPECIFICATIONS QC40198 User Manual 1. FEATURES AND SPECIFICATIONS This combo DVR integrates a DVR (Digital Video Recorder) and LCD screen together. It is an excellent digital monitor with a sleek appearance and innovative capabilities which are functional and reliable. It uses an embedded Linux OS to maintain stable operation and a popular H.264 compression algorithm to produce high quality low bit stream footage that is easy to manage and efficient to transfer over the internet.
FEATURES & SPECIFICATIONS QC40198 User Manual User-Friendly LCD Control Functions Front panel button control allows instant booting up and system shut down at the press of a button. LCD monitor can be set to go into energy efficient stand-by mode. Included Mouse and Remote Control In addition to front panel button controls, system can also be booted up and shut down using the included remote control or mouse. Mouse operation function supports intelligent operation by enabling copy and paste functions.
FEATURES & SPECIFICATIONS QC40198 User Manual 1.
FEATURES & SPECIFICATIONS Channel Information Color Configuration QC40198 User Manual Channel name, recording status, screen lock status, video loss status and motion detection status are shown on the bottom left of display screen. Hue, brightness, contrast, saturation and gain setup for each channel.
FEATURES & SPECIFICATIONS QC40198 User Manual Network Function Network control View monitor channel remotely. Device configuration through client-end and web browser Upgrade via client or browser to realize remote maintenance. View alarm information such as external alarm, motion detection and video loss via client.
FEATURES & SPECIFICATIONS Password Authentication QC40198 User Manual Support user /group and its corresponding rights modification. No limit to the user or group amount. Password modification Administrator can modify other user’s password. Account lock strategy Failing to log in five times within a thirty minute period may result in account lock-out. Update Tools Web browser and client-end update tool.
CONTROLS QC40198 User Manual 2. CONTROLS This section provides information about the front panel and rear panel. Please refer to this before you install the system. 2.1 Front Panel and Side Panel The front panel is shown in Figure 2-1. Figure 2-1 Please refer to the following chart for front panel button information. Number 1 2 3 4 5 Function When the device is off, press it for a several seconds to boot up the device. Press it for a short time to turn off screen.
CONTROLS 10 11 12 13 2.2 QC40198 User Manual Go back to real-time monitor status in playback mode. Confirm current operation. Go to the default button Go to the menu. Bidirectional talk output Bidirectional talk input USB port Rear Panel The rear panel is shown below. See Figure 2-2. Figure 2-2 Please refer to the following chart for detailed information.
CONTROLS 2.3 QC40198 User Manual Remote Control The remote control interface is shown in Figure 2-3 Figure 2-3 Num 1 2 3 4 Name Address Multiple-window switch 0-9 number key Record 5 Auxiliary key Function Click to input device serial number Switch between multiple-window and one-window view Input password, channel or switch channel.
CONTROLS 6 Confirm /menu key 7 Cancel 8 Direction keys 9 10 11 12 13 14 15 Forward Previous Backward Stop Next Slow play Play/Pause 16 Fast play QC40198 User Manual go to default button go to the menu Go back to previous menu or cancel current operation (close upper interface or control) In playback mode, it goes to real-time monitor mode. Switch current activated control, go to left or right. In playback mode, it is to control the playback process bar.
CONTROLS 2.4 QC40198 User Manual Mouse Control The mouse control interface is shown in Figure 2-4. Figure 2-4 Left click mouse System pops up password input dialogue box if you have not logged in. In real-time monitor mode, you can go to the main menu. When you have selected one menu item, left click mouse to view menu content. Implement the control operation. Modify checkbox or motion detection status. Click combo box to pop up drop down list In input box, you can select input methods.
CONTROLS Double Left Click mouse Right Click Mouse Middle Button Move mouse Drag mouse QC40198 User Manual Implement special control operation such as double click one item in the file list to playback video. In multiple-window mode, double left click one channel to view in full-window. Double left click current video again to go back to previous multiple-window mode.
INSTALLATION & CONNECTION QC40198 User Manual 3. Installation and Connection Note: When installing and operating you should follow common safety guidelines. 3.1 What’s in the Box When you receive the combo DVR, please check for any visible damage. The protective materials used for the packaging of the combo DVR can protect it from most damage during transportation.
INSTALLATION & CONNECTION 3.3 QC40198 User Manual Device Installation The DVR supports two installation modes: desktop/ wall-mount. The default installation is the desktop type. Refer to Figure 3-1. You will need to purchase the wall mount accessories for wall mount type installation.
INSTALLATION & CONNECTION 3.4 QC40198 User Manual Hard Drive Installation This combo DVR supports one SATA Hard Drive of 7200rpm or higher. Refer to the Appendix A for a list of recommended Hard Drive brands and models. Please follow the instructions below to install the HDD: NOTE: If your DVR came with a pre-installed hard drive you do not need these instructions unless you replace or upgrade the hard drive. 1. Insert the key in the lock and press down. Turn clockwise 90 degrees to unlock. 5.
INSTALLATION & CONNECTION 3.5 QC40198 User Manual Connecting Power Supply We recommend you use UPS (uninterrupted power supply) to guarantee steady operation, combo DVR life span, and other peripheral equipment’s operation such as cameras. We also strongly recommend that you plug the DVR and cameras into a transient voltage surge protector (UL-1449 rating). Look for a clamping voltage of 330 or lower, Joule rating of at least 400, and a response time of 10 nanoseconds or less. 3.5.
INSTALLATION & CONNECTION QC40198 User Manual Figure 3-3 3.6 Connecting Audio Input & Output, Bidirectional Audio 3.6.1 Audio Input This product uses BNC ports. Audio transmission is similar to video transmission. Try to avoid interference, keep contacts snug and dry, and away from high tension current. Figure 3-4 3.6.2 Audio Output The audio output signal parameter is usually over 200mv 1KΩ (BNC).
INSTALLATION & CONNECTION QC40198 User Manual Figure 3-5 3.7 Alarm Input and Output Connection Refer to the following chart in Figure 3-6 for alarm input and output connection. Figure 3-6 There are two alarm input types for you to select: normally open (NO) and normally closed (NC). 1. Alarm input a. Please make sure alarm input is grounded. b. Grounding signal is needed for alarm input. c.
INSTALLATION & CONNECTION QC40198 User Manual How to connect PTZ camera a. Ensure the camera has the same grounding with combo DVR otherwise you may not control the PTZ. Shielded twisted wire is recommended and the shielded layer is used to connect to the ground. b. For excessively long signal wires, 120Ω should be parallel connected between A, B lines on the far end to reduce reflection and guarantee the signal quality. c. 485 A, B” of combo DVR cannot parallel connect with “485 port” of other device. d.
INSTALLATION & CONNECTION QC40198 User Manual 3.7.2 Alarm Input Port Refer to the following sheet for more information. Normal open or Normal close type Parallel connect COM end and GND end of the alarm detector (Provide external power to the alarm detector). Parallel connect the Ground of the combo DVR and the ground of the alarm detector.
INSTALLATION & CONNECTION Surge voltage Between contacts and winding 1000VAC 1minute Between contacts with same polarity 1500V (10×160us) Length of open time 3ms max Length of close time 3ms max Longevity Mechanical 50×106 times (3Hz) Electrical 200×103 times (0.5Hz) Temperature 3.8 QC40198 User Manual -40°C ~+70°C (-40°F to +158°F) RS232 You can connect the combo DVR with POS or Keyboard through RS232. With POS system, the combo DVR can communicate through RS232 and network.
INSTALLATION & CONNECTION QC40198 User Manual 485 Port Figure 3-9 3.10 Other Interfaces There are other interfaces on the combo DVR, such as USB ports. You can refer to Figure 3-10 for more information.
NAVIGATION AND CONTROLS QC40198 User Manual 4. NAVIGATION AND CONTROLS Overview of Navigation and Controls Before operation, please make sure: You have properly installed a hard drive and all the cable connections. The provided input power and the device power are matched. The external power source is within 100－240V-50-60HZ 1.7A (60W) and the current is stable. NOTE: We also STRONGLY recommend that you plug the DVR and cameras into a Transient Voltage Surge Protector (UL-1449 rating).
NAVIGATION AND CONTROLS QC40198 User Manual Figure 4-2 4.1.3 Logout There are two ways to log out. One is from the main menu: In the main menu, click the shutdown button. This will generate the interface shown below. See Figure 4-3 . Figure 4-3 From the drop down menu shown in Figure 4-3, you will be given several log out options. See Figure 4-4. Figure 4-4 The other way to log out is to press the power button on the front panel for at least 3 seconds.
NAVIGATION AND CONTROLS QC40198 User Manual Manual Recording 4.2 4.2.1 Live Viewing After you log in, the system is in live viewing mode. You can see system date, time and channel name. If you want to change system date and time, you can refer to general settings (Main Menu->Setting->General). If you want to modify the channel name, please refer to the display settings (Main Menu->Setting->Display) 1 Recording status 2 Motion detection 3 Video loss 4 Camera lock 4.2.
NAVIGATION AND CONTROLS 4.2.2.4 QC40198 User Manual Enable all channel recording By clicking “○” below “All” (as illustrated in Figure 4-7), you can enable all channel recording. All channel schedule record Click “ALL” next to “Schedule” as illustrated in Figure 4-7. When system is in schedule recording, all channels will record as you have previously set (Main menu>Setting->Schedule). The corresponding indication light on front panel will turn on.
NAVIGATION AND CONTROLS 4.3 QC40198 User Manual Search & Playback 4.3.1 Search Menu Click search button in the main menu, search interface is shown below. See Figure 4-10. Usually there are three file types: R: Regular recording file. A: External alarm recording file. M: Motion detection recording file Playback control bar Select playback mode here: 4-ch or All-channel Set search setup here : (Time/Channel/Type) Figure 4-10 Please refer to the following chart for more information.
NAVIGATION AND CONTROLS QC40198 User Manual 4.3.2 Playback There are various search modes: video type, channel number or time. The system can display a maximum of 128 files on one screen. You can use page up/down button to view if there is more than one page. Select the file name and double click mouse (or click enter button), you can view file content. 4.3.2.1 Playback Mode There are two playback modes: 4-ch and all-channel.
NAVIGATION AND CONTROLS QC40198 User Manual 4.3.2.7 Reverse Playback and Frame by Frame Playback Button Reverse play: in playback interface. Manual playback frame by frame. Illustration In normal playback mode, left click reverse play button, system begins reverse playback. Double click reverse play button again, system goes to pause mode. Click pause button in normal playback mode, you can use │ and │ to view frame by frame.
NAVIGATION AND CONTROLS QC40198 User Manual Click the icon to select the corresponding function. After completing all the setups, click the save button and the system will go back to the previous menu. At the bottom of the menu, there are color bars for your reference. Green represents regular recording, yellow is for motion detection and red represents alarm recording. Figure 4-12 4.4.2 Quick Setup This function allows you to copy one channel setup to another.
NAVIGATION AND CONTROLS QC40198 User Manual Figure 4-15 4.4.3.2 Activate Snapshot Please follow the steps listed below to enable the activate snapshot function. After you have enabled this function, the system can now take snapshots when corresponding alarm occurs. In Encode interface, click snapshot button to input snapshot mode, size, quality and frequency (see Figure 4-16). In General interface please input upload interval (see Figure 4-14).
NAVIGATION AND CONTROLS 4.4.3.3 QC40198 User Manual Priority Note: The activate snapshot setting takes priority over the schedule snapshot setting. If you have enabled both types of settings at the same time, the system will activate the “activate snapshot” setting when an alarm occurs automatically. 4.4.4 Image FTP In Network interface, you can set FTP server information. Enable FTP function and then click save button. See Figure 4-19. Boot up corresponding FTP server.
NAVIGATION AND CONTROLS QC40198 User Manual Event type: from the dropdown list you can select motion detection type. Channel: select the channel to activate recording function once alarm occurs. Please make sure you have set MD record in encode interface (Main Menu->Setting->Schedule) and schedule record in manual record interface (Main Menu->Advanced->Manual Record) Latch: when motion detection event ends, system auto delays detecting again for a specified time.
NAVIGATION AND CONTROLS QC40198 User Manual Figure 4-22 Period: Click set button (Figure 4-20), you can see the interface shown in Figure 4-23. Here you can set for business day and non-business day as illustrated in Figure 4-24. Click set button to generate the interface shown in Figure 4-24. Here you can set your own setup for business day and non-business day. Figure 4-23 Figure 4-24 Anti-dither: Here you can set anti-dither time.
NAVIGATION AND CONTROLS QC40198 User Manual 4.5.3 Video Loss As illustrated in Figure 4-25, select video loss from the Event Type list. This function informs you when video loss has occurred. You can enable alarm output channel and then enable show message function. Tips: You can enable preset/tour/pattern activation operation when video loss occurs. Refer to chapter 4.5.2 motion detection for detailed information. Figure 4-25 4.5.
NAVIGATION AND CONTROLS QC40198 User Manual Figure 4-26 4.6 Alarm Setup and Alarm Activation Before operation, please make sure you have properly connected any external alarm devices such as a buzzer. Go to alarm setup interface In the main menu, choose Setting, then Alarm to get to the Alarm setup interface illustrated in Figure 4-27. 4.6.
NAVIGATION AND CONTROLS QC40198 User Manual Alarm in: Here you select channel number. Event type: There are two types. One is local input and the other is network input. Type: normally open or normally closed. PTZ activation: Here you can set PTZ movement when alarm occurs. Such as go to preset, tour & pattern when there is an alarm. Click “select” button to generate the interface illustrated in Figure 4-28.
NAVIGATION AND CONTROLS QC40198 User Manual Anti-dither: Here you can set anti-dither time. This is the time you would want the system to delay before starting recording on a motion alarm. Show message: System can display a message to alert you in the local host screen if you have enabled this function. Alarm upload: System can upload the alarm signal to the network (including alarm center) if you enabled current function. Send email: System can send out email to alert you when alarm occurs.
NAVIGATION AND CONTROLS QC40198 User Manual 4.7.2 Backup Device Select backup device and then set channel, file start time and end time. Click add button, system begins search. All matched files are listed below. System automatically calculates the capacity needed and remaining as illustrated in Figure 4-32. Note that the system will only back up files with a √ before channel name. You can use Fn on remote or cancel button to delete √ next to the file number.
NAVIGATION AND CONTROLS 4.8 QC40198 User Manual PTZ Control and Color Setup Note: All the operations here are based on PELCOD protocol. For other protocols, there might be differences. 4.8.1 Cable Connection Please follow the procedures below to connect the cables Connect the dome RS485 port to combo DVR 485 port. Connect dome video output cable to combo DVR video input port. Connect power adapter to the dome. 4.8.2 PTZ Setup Note: The camera video should be in the current screen.
NAVIGATION AND CONTROLS QC40198 User Manual Figure 4-35 Click Pan/Tilt/Zoom, the interface below will be displayed. See Figure 4-35. Here you can set the following items: Speed: value ranges from 1 to 8. Zoom Focus Iris and to adjust zoom, focus and iris. Please click icon Figure 4-36 In Figure 4-37, please click direction arrows to adjust PTZ position. There are total 8 direction arrows.
NAVIGATION AND CONTROLS 4.8.2.1 QC40198 User Manual Intelligent Positioning Key In the middle of the eight direction arrows, there is a 3D intelligent positioning key (see figure 4-38). This function only works if your protocol supports it, and you need to use mouse to control. Click this key, system goes back to the single screen mode. Drag the mouse in the screen to adjust section size. The dragged zone supports 4X to 16X speeds. The function will work automatically.
NAVIGATION AND CONTROLS QC40198 User Manual Figure 4-40 Note: Preset, tour and pattern all need the value to be the control parameter. You can define it as you require. You need to refer to your speed dome user’s manual for Aux definition. In some cases, it can be used for special processes. The following setups are usually operated in Figure 4-36, Figure 4-37 and Figure 4-39. 4.9.1 Preset Setup As shown in Figure 4-36, uses eight direction arrows to adjust camera to the proper position.
NAVIGATION AND CONTROLS QC40198 User Manual Figure 4-42 4.9.4 Activate Patrol (tour) As shown in Figure 4-42, input patrol (tour) number in the blank and click patrol button 4.9.5 Pattern Setup As shown in Figure 4-41, click pattern button and then click “begin” button. This will generate an interface as shown in Figure 4-43. Then you can go to the screen illustrated in Figure 4-36 to modify zoom, focus, and iris.
NAVIGATION AND CONTROLS 4.9.8 QC40198 User Manual Activate Auto Scan As shown in Figure 4-36, click “Auto Scan” button to begin system auto scan. During scan the auto scan button becomes Stop button. Click stop button to terminate scan operation. 4.10 Flip As shown in Figure 4-36, click the page switch button to get the interface illustrated in Figure 4-45. From here, you can set the auxiliary function. The aux value is relative to the Aux button of the camera.
MAIN MENU QC40198 User Manual 5. Understanding of Menu Operations and Controls Menu Tree HDD Info Backup Information BPS Log Version Online Users General Encode Setting Schedule RS232 Network Main Menu 5.1 Alarm Detect Pan/Tilt/Zoom Display Default Search HDD Mgmnt Alarm Output Advanced Shutdown Abnormity Manual Rec.
MAIN MENU 5.2 QC40198 User Manual Main Menu After you log in, the system main menu is shown below in Figure 5-1. There are six icons: search, Information, setting, advanced, backup and shutdown. Move the cursor to highlight the icon, then double click mouse to enter the sub-menu. Figure 5-1 5.3 Setting In main menu, highlight setting icon and double click mouse. System setting interface is shown below. See Figure 5-2.
MAIN MENU QC40198 User Manual 5.3.1 General General setting includes the following items. See Figure 5-3. Figure 5-3 System time: Here is where you set system time Date format: There are three types: YYYYY-MM-DD: MM-DD-YYYYY or DD-MM-YYYY. Date separator: There are three options to separate date: dot, beeline and solidus. DST: Here you can set DST time and date. Enable DST function and then click set button. You will see an interface shown in Figure 5-4.
MAIN MENU QC40198 User Manual Language: System supports various languages: Chinese (simplified), Chinese (Traditional), English, Italian, Japanese, French, Spanish (All languages listed here are optional. Slight difference may be found in difference models.) HDD full: Here you can select what to do when hard drive becomes full. There are two options: stop recording or overwrite. If you select the overwrite option the system will overwrite the oldest files when it runs out of space.
MAIN MENU QC40198 User Manual Note: If the 1-channel resolution is D1and the frame rate is more than 6f/s, then the other seven channels (the second channel to the eighth channel) resolution shall be CIF or QCIF. If the 1-channel resolution is D1 and the frame rate is or less than 6f/s, then the other seven channels (the second channel to the eighth channel) resolution shall be D1/CIF/QCIF. Right now in D1 resolution, the max frame rate is 6f/s on more then one channel.
MAIN MENU QC40198 User Manual 5.3.4 RS232 RS232 interface is shown below. There are five items. See Figure 5-8 Figure 5-8 Function: There are various devices for you to select. Console is for serial port or min-end platform to upgrade program. Keyboard is for you to use special keyboard to control current device. Baud rate: You can select proper baud rate. Data bit: You can select proper data bit. The value ranges from 5 to 8. Stop bit: There are three values: 1/1.5/2.
MAIN MENU QC40198 User Manual DHCP: You use this option to have the router the DVR is attached to assign an IP address for you. When you enable the DHCP function, you can not modify IP/Subnet mask /Gateway. These values are assigned by the DHCP function in the router. If you have not enabled DHCP function, IP/Subnet mask/Gateway display is zero. You need to disable DHCP function to view current IP information. When PPPoE is operating, you can not modify IP/Subnet mask /Gateway.
MAIN MENU 5.3.5.1 QC40198 User Manual Advanced Network Setup Advanced setup interface is shown in Figure 5-11. Put a checkmark in the box to enable the corresponding function and then double click current item to go to setup interface. Figure 5-11 IP Filter IP filter interface is shown in Figure 5-12. You can add IP in the following list. The list supports up to 64 IP addresses. Please note after you enable this function, only the IPs listed below can access the DVR.
MAIN MENU QC40198 User Manual NTP Setup You need to install SNTP server (Such as Absolute Time Server) in your PC first. In Windows XP you can use command “net start w32time” to boot up NTP service. NTP setup interface is shown in Figure 5-14. Figure 5-14 Host IP: Input your PC address. Port: This combo DVR supports TCP transmission only. Port default value is 123. Update interval: minimum value is 1. Max value is 65535. (Unit: minutes) Time zone: select your corresponding time zone here.
MAIN MENU QC40198 User Manual DDNS Setup DDNS setup interface is shown in Figure 5-15. In network DDNS, please select DDNS type and highlight enable item. Then please input the Host name and Password you setup on the DDNS site where you created your account. Click save button and then reboot system. Click save button, system prompts for rebooting to get all setup activated. After rebooting, open IE and input as below: http：//(DDNS server IP)/(virtual directory name)/webtest.htm e.g.: http：//10.6.2.
MAIN MENU QC40198 User Manual Auto gets DNS address Please enable DHCP function first and then double click DNS item. If the DHCP function is enabled successfully, system can get the DNS server IP address. See Figure 5-17. First, enable DHCP function here. Then select DNS item here. Figure 5-17 FTP You need to download or buy a FTP service tool (such as Ser-U FTP SERVER) to establish FTP service. Install Ser-U FTP SERVER first. From “start” -> “program” -> Serv-U FTP Server -> Serv-U Administator.
MAIN MENU QC40198 User Manual Figure 5-19 System also supports uploading multiple DVRs to one FTP server. You can create multiple folders under this FTP. In Figure 5-9, select FTP and then double click mouse. You will see the following interface. See Figure 5-20. Figure 5-20 Please highlight the icon in front of Enable to activate FTP function. Here you can input FTP server address, port and remote directory.
MAIN MENU QC40198 User Manual Email The email interface is shown below. See Figure 5-21. SMTP server: Input your email SMTP server IP here. Port: Input corresponding port value here. User name: Input the user name to login the sender email box. Password: Input the corresponding password here. Sender: Input sender email box here. Title: Input email subject here. System supports letters and numbers. Max 32-digit. Receiver: Input receiver email address here. System supports up to 3 email boxes.
MAIN MENU QC40198 User Manual 5.3.8 Pan/Tilt/Zoom The pan/tilt/zoom setup includes the following items. Please select channel first. See Figure 5-22. Protocol: Select corresponding PTZ protocol such as PELCOD. Address: input corresponding PTZ address. Baud rate: Select baud rate. Data bit: Select data bit. Stop bit: Select stop bit. Parity: There are three choices: none/odd/even. After completing the setup click save button, system goes back to the previous menu.
MAIN MENU QC40198 User Manual After completing the setup click save button, system goes back to the previous menu. Figure 5-23 In Figure 5-23, click modify button after channel. You will see the interface shown in Figure 5-24. Please note all your modifications here apply to local end only. You need to refresh web or client-end to get the latest channel name. System supports up to 25-digital characters. Figure 5-24 In tour mode, you will see the following interface.
MAIN MENU QC40198 User Manual Figure 5-25 5.3.10 Default Click default icon, system pops up a dialogue box. You can highlight 5-26. Select all General Encode Schedule RS232 Network Alarm Detect Pan/tilt/zoom Display Channel name to restore default factory setup. See Figure to select the corresponding function. Please highlight icon After all the setups please click save button, system goes back to the previous menu.
MAIN MENU QC40198 User Manual Figure 5-26 5.4 Search Please refer to Chapter 4.3 Search. 5.5 Advanced Double click advanced icon in the main window, the interface is shown below. See Figure 5-27. There are seven function keys: HDD management, alarm output, abnormity, manual record, account, auto maintenance, and TV adjust.
MAIN MENU QC40198 User Manual 5.5.1 HDD Management Here you can view and implement hard disk management. See Figure 5-28. You can see current hard drive type, status, capacity and record time. When hard drive is working properly, system is shown as O. When hard drive error occurs, system is shown as X. You can select hard drive mode from the dropdown list such as read-only or you can erase all data in the hard drive. Note: system needs to reboot to get all the modifications activated.
MAIN MENU QC40198 User Manual 5.5.2 Abnormity Abnormity interface is shown in Figure 5-30. Event type: There are several options such as disk error, no disk, disconnection, IP conflict etc. Alarm output: Select alarm activation output port (multiple choices). Latch: Here you set corresponding delaying time. The value ranges from 10s-300s. System automatically delays the number of seconds you specify before turning off alarm and de-activating output after external alarm ends.
MAIN MENU QC40198 User Manual 5.5.4 Manual Record Please refer to Chapter 4.2.2 manual record. 5.5.5 Account Here you setup account management. See Figure 5-32. Figure 5-32 Here you can: Add new users Modify users Add groups Modify groups Modify passwords. For account management please note: System account adopts two-level management: group and user. No limit to group or user amounts. For group or user management, there are two levels: admin and user.
MAIN MENU QC40198 User Manual 5.5.6 Auto Maintain Here you can set auto-reboot time and auto-delete old files setup. See Figure 5-33. You can select proper setup from dropdown list. After the setup is complete click save button, system goes back to the previous menu. Figure 5-33 5.5.7 TV Adjust Here you can adjust TV output setup. See Figure 5-34. Please drag slide bar to adjust each item. After the setup is complete click OK button, system goes back to the previous menu. Figure 5-34 5.
MAIN MENU QC40198 User Manual 5.6.1 HDD Information Here is listed hard drive type, total space, free space, video start time and status. See Figure 5-36. Figure 5-36 “○” means current HDD is normal. “X” means there is an error. “-“ means there is no HDD. If disk is damaged, system shows a “?”. Please remove the damaged hard drive before you add a new one. If there is a hard drive problem, check if hard drive time and system time correspond.
MAIN MENU QC40198 User Manual 5.6.3 Log Here you can view the system log file. See Figure 5-38. Log types include system operation, configuration operation, data management, alarm event, record operation, log clear etc. Select start time and end time, then click search button. You can view the log files. Use page up/down button to view if there are more than ten files. Figure 5-38 5.6.4 Version Here you can view version information. See Figure 5-39.
MAIN MENU QC40198 User Manual 5.6.5 Online Users Here you can manage online users. See Figure 5-40. You can disconnect a user or block a user if you have proper system rights. Maximum disconnection setup is 65535 seconds. Figure 5-40 5.7 Shutdown Double click shutdown icon, system displays a dialogue box for you to select. See Figure 5-41. Logout menu user: You need to input password when you login the next time. Restart application: Reboot combo DVR.
AUXILIARY MENU QC40198 User Manual 6. Auxiliary Menu 6.1 Go to Pan/Tilt/Zoom Menu In the one-window surveillance mode, right click mouse (click “fn” Button on the front panel or click AUX key in the remote control). The interface shown below will be displayed: See Figure 6-1. Figure 6-1. Click Pan/Tilt/Zoom, the interface below will display. See Figure 6-2. Here you can set the following items: Zoom Focus Iris and to adjust zoom, focus and Iris. Please click icon Figure 6-2.
AUXILIARY MENU 6.2 QC40198 User Manual Intelligent Positioning Key In the middle of the eight direction arrows, there is a 3D intelligent positioning key. See Figure 6-4 . Please make sure your protocol supports this function and you need to use mouse to control. Click this button, system goes back to the single screen mode. Drag the mouse in the screen to adjust section size. Figure 6-4 Here is a chart for your reference: Name Function key Zoom Focus Iris 6.
AUXILIARY MENU QC40198 User Manual Figure 6-6 6.3.1 Preset Setup Note: The following setups are usually operated in Figure 6-2, Figure 6-5 and Figure 6-6. In Figure 6-2, use eight direction arrows to adjust camera to the proper position. In Figure 6-5, click preset button and input preset number. The interface is shown in Figure 6-7. Add this preset to one patrol number Figure 6-7 6.3.2 Activate Preset In Figure 6-6 please input preset number in the blank, and click preset button. 6.3.
AUXILIARY MENU QC40198 User Manual Figure 6-9 6.3.6 Activate Pattern Function In Figure 6-6 input mode value in the No. blank, and click pattern button. 6.3.7 Border Setup In Figure 6-5, click border button. The interface is shown in Figure 6-10. Please go to Figure 6-2, use direction arrows to select camera left limit, and then please go to Figure 6-10 and click left limit button Repeat the above procedureto set right limit. Figure 6-10 6.3.
WEB OPERATION QC40198 User Manual 7 WEB OPERATION 7.1 Network Connection BEFORE YOU CAN ACCESS THE DVR REMOTELY YOU NEED TO SETUP THE NETWORK CONFIGURATION ON THE DVR TO WORK WITH YOUR ROUTER. PLEASE REFER TO CHAPTER 5 - 5.5.3 Network Before web operation, please check the following items: Network connection is right Combo DVR and PC network setup is right. Please refer to network setup (main menu->setting->network) Use order ping ***.***.***.
WEB OPERATION QC40198 User Manual Figure 7-3 NOTE: If you cannot use HTTP port 80 or 37777 because it is being used by another program, or it is being blocked by your service provider, you can use another port in the same range. If you do so then you need to forward the IP address of the router to the other port, change the port in the DVR NETWORK settings and you need to add the port number after the IP address. For example, if you set the HTTP port as 82, you need to enter the IP address as xxx.xxx.xxx.
WEB OPERATION QC40198 User Manual Figure 7-5 Figure 7-6 If you get a error message that says the program cannot load because the publisher is unknown or the program is unsigned, go to internet explorer→Tools→Internet Options (see Figure 7-4), then go to the “Advanced” tab (RED box in Figure 7-7). This will open the window in Figure 7-8.
WEB OPERATION QC40198 User Manual 7.2 Login Open IE and input combo DVR address in the address column. For example, if your combo DVR IP is 10.10.3.16, then please input http:// 10.10.3.16 in IE address column. If you are accessing the DVR from a computer that is attached to the same router as the DVR you would enter the IP address of the DVR. If you are accessing the DVR from a remote computer you would enter the public IP address of the router. You can get this address go going to a website such as www.
WEB OPERATION QC40198 User Manual Figure 7-10 After you log in, you can see the main window. See Figure 7-12. This main window is divided into the following sections: Section 1: there are five function buttons: configuration (chapter 7.3), search (chapter 7.4), alarm (chapter 7.5), about (chapter 7.6), log out (chapter 7.7). Section 2: there are channel number and three function buttons: start dialog, local play, and refresh. Section 3: there are PTZ (chapter 7.2.2), color (chapter 7.2.
WEB OPERATION QC40198 User Manual Section1 Section 3 Section 4 Section 2 Section 5 Figure 7-12 7.2.1 Real-time Monitoring In section 2, left click the channel you want to view, you can see the corresponding video in current window. On the top left corner, you can view device IP, channel number, network monitor bit stream. 1 2 3 Figure 7-13 On the top right corner, there are six function buttons. See Figure 7-14.
WEB OPERATION QC40198 User Manual Refer to Figure 7-15 for main stream and extra stream switch information. Figure 7-15 Open All You can click it to open all channels. Refresh You can use button to refresh camera list. Start Dialogue You can click this button to enable audio talk. Click 【▼ 】 to select bidirectional talk mode. There are two options: DEFAULT/G711a. Please note, the audio input port from the device to the client-end is using the first channel audio input port.
WEB OPERATION QC40198 User Manual 7.2.2 PTZ Before PTZ operation, please make sure you have properly set PTZ protocol. (Please refer to chapter 7.3.2 Setting> Pan/Tilt/Zoom). Click PTZ button, the interface is shown in Figure 7-17. 3D Intelligent Positioning Key You can click this icon to display or hide the PTZ control platform. Figure 7-17 Direction key and 3D positioning key In Figure 7-17, there are eight direction keys.
WEB OPERATION QC40198 User Manual In Figure 7-17, click PTZ setup button you can see the following interface. See Figure 7-18. Figure 7-18 Auto Scan In Figure 7-18, move the camera to your desired location and then click left limit button. Then move the camera again and then click right limit button to set a right limit. Pattern In Figure 7-18, you can input pattern value and then click start record button to begin PTZ movement. Go back to Figure 7-11 to implement camera operation.
WEB OPERATION QC40198 User Manual Figure 7-19 7.2.3 Color Click color button in section 3, the interface is shown in Figure 7-20. Here you can select one channel and then adjust its brightness, contrast, hue and saturation. (Current channel border becomes green). Or you can click default button to use system default setup. Figure 7-20 7.2.4 Picture Path and Record Path Click more button in Figure 7-20, you will see the interface shown in Figure 7-21.
WEB OPERATION QC40198 User Manual Click picture path button, you can will see the interface shown in Figure 7-22. Please click choose button to modify path. Figure 7-22 Click record path button, you will see athe interface shown in Figure 7-23. Please click choose button to modify path. Figure 7-23 Click reboot button, system displays the following dialogue box. See Figure 7-24, Please click OK to reboot.
WEB OPERATION QC40198 User Manual 7.3 Configure 7.3.1 System Information Version Information Here you can view device hardware feature and software version information. See Figure 7-25. Figure 7-25 HDD information Here you can view local storage status and network status including free capacity and total capacity. See Figure 726.
WEB OPERATION QC40198 User Manual Log Here you can view system log. See Figure 7-27. Figure 8-27 Click backup button, the interface is shown in Figure 7-28. Figure 7-28 Please refer to the following chart for log parameter information. Parameter Function Type Log types include: system operation, configuration operation, data management, alarm event, record operation, user management, log clear and file operation.
WEB OPERATION QC40198 User Manual 7.3.2 System Configuration Please click save button to save your current setup. General Setup Here you can set system time, record length, video format etc.
WEB OPERATION QC40198 User Manual Please refer to the following chart for detailed information. Parameter Function System Time Here you can change system time. Please click Save button after your completed changing Sync PC You can click this button to save your PC current time as the system time Data Format Here you can select data format from the dropdown list. Data Separator Please select separator such as – or /. Time Format There are two options: 24-H and 12-H.
WEB OPERATION QC40198 User Manual Encode Encode interface is shown in Figure 7-32. Figure 7-32 Figure 7-33 Please refer to the following chart for detailed information. Parameter Function Channel Here you can select a monitor channel. Channel Name Displays current channel name. You can modify it. Compression H.264 Main Stream Includes main stream, motion stream and alarm stream. You can select different encode frame rates for different recorded events.
WEB OPERATION QC40198 User Manual Parameter Function Audio/Video For the main stream, recorded file only contains video by default. You need to put a checkmark here to enable audio function. For extra stream, you need to put a checkmark to select the video first and then select the audio if necessary. Resolution Main stream resolution supports D1/CIF/QCIF. Extra stream of channel 1 to channel 8 supports QCIF only.
WEB OPERATION QC40198 User Manual Parameter Function Channel Title You can enable this function so that system overlays channel information in video window. OSD transparent value ranges from 0 to 255. 0 means completely transparent. You can use the mouse to drag the channel tile position. Copy This is a shortcut menu button. You can copy current channel setup to one or more channels. The interface is shown in Figure 7-28.
WEB OPERATION QC40198 User Manual Figure 7-36 Please refer to the following chart for detailed information. Parameter Function Channel Select a channel first. Pre-record Input pre-record value here. System can record three to five seconds of video before activating the record operation into the file. (Depends on data size). Setup In Figure 7-29, click set button, you can go to the corresponding setup interface.
WEB OPERATION QC40198 User Manual RS232 The RS232 interface is shown in Figure 7-37 Figure 7-37 Please refer to the following chart for detailed information. Parameter Function RS232 There are two options: COM 01 and keyboard. Function Data Bit Console is to upgrade the program or debug via COM or mini terminal software. Keyboard: COM control protocol. You can use keyboard to control combo DVR via COM. The value ranges from 5 to 8. Stop Bit There are two options: 1/2.
WEB OPERATION QC40198 User Manual System default setup is: Function: Console. Data bit: 8 Stop bit: 1 Baud bit: 115200 Parity: None. Network Network interface is shown in Figure 7-38. Figure 7-38 Please refer to the following chart for detailed information. Function Select the network card first. Dynamically get IP address. You can get the device IP from the router if you enable this function. Default value is 37777. Default value is 80. Default value is 37778. Maximum Network users.
WEB OPERATION QC40198 User Manual Function PPPOE Input the PPPoE user name and password you get from the IPS (internet service provider) and enable PPPoE function. Please save current setup and then reboot the device to get the setup activated. Device connects to the internet via PPPoE after reboot. You can get the IP address in the WAN from the IP address column. Please note if you want to reboot the device please make sure you have proper reboot right and there is no user logged in.
WEB OPERATION QC40198 User Manual Parameter Function Sender Sender email address. Subject Input email subject here. Maximum 32-digits. Address Input receiver email address here. Max input three addresses. DDNS The DDNS interface is shown in Figure 7-40.
WEB OPERATION QC40198 User Manual Please refer to the following chart for detailed information. Parameter Function Server Type You can select DDNS protocol from the dropdown list and then enable DDNS function. The private DDNS protocol means you use your self-defined private protocol to activate DDNS function. Server IP DDNS server IP address Server Port DDNS server port. Domain Name Your self-defined domain name. User The user name you input to log in the DDNS server.
WEB OPERATION QC40198 User Manual Please refer to the following chart for detailed information. Parameter Function NAS enable Select network storage protocol and then enable NAS function. Server IP Input remote storage server IP address. Port Input remote storage server port number. User Name Log in user account. File length The file length you upload to the FTP. When setup is larger than the actual file length, system will upload the whole file.
WEB OPERATION QC40198 User Manual You can refer to the following chart for time zone information. City /Region Name London Berlin Cairo Moscow New Deli Bangkok Beijing (Hong Kong) Tokyo Sydney Hawaii Alaska Pacific Time(P.T) American Mountain Time(M.T) American Central Time(C.T) American Eastern Time(E.
WEB OPERATION QC40198 User Manual Figure 7-45 Please refer to the following chart for detailed information. Parameter Event Type Alarm in Enable Type Period Anti-dither Normal Out Alarm Latch Alarm upload Record Channel Record Latch Function Includes local alarm/network alarm. Local alarm: Device detects alarm from input port. Network: Device detects alarm from network. Select corresponding alarm channel. You need to put a checkmark here so that system can detect the alarm signal.
WEB OPERATION Parameter Email Tour PTZ activation Capture Copy Save Refresh QC40198 User Manual Function Put a checkmark to enable email function. System can send out email to alert you when alarm occurs and ends. Display the selected video in local monitor window. Tour interval and tour mode are set in combo DVR local menu (chapter 5.3.9 Display ) Here you can set PTZ movement when alarm occurs. Such as go to preset x when there is an alarm.
WEB OPERATION QC40198 User Manual Figure 7-47 Please refer to the following chart for detailed information: Parameter Function Event Type There are three types: Motion detection/video loss/Camera Masking. Channel Select channel name from the dropdown list. Enable You need to put a checkmark to enable motion detection function. Sensitivity There are six levels. The sixth level has the highest sensitivity.
WEB OPERATION QC40198 User Manual Parameter Function Normal out There is 2-channel alarm output. Corresponding to motion detection alarm output port (multiple choices) Enable alarm activation function. You need to select alarm output port so that system can activate corresponding alarm device when alarm occurs. Alarm latch System can delay the alarm output for specified time after alarm ends. The value ranges from 10s to 300s.
WEB OPERATION QC40198 User Manual PTZ PTZ interface is shown in Figure 7-48 Please note, before operation make sure you have set speed dome address, and combo DVR and speed dome connections are OK. Figure 7-48 Please refer to the following chart for detailed information. Parameter Function Channel You can select monitor channel from the dropdown list. . Protocol Select the corresponding dome protocol.(such as PELCOD) Address Set corresponding dome address. Default value is 1.
WEB OPERATION QC40198 User Manual Default & Backup Default: Restore factory default setup. You can select corresponding items. Backup: Export current configuration to local PC or import configuration from current PC. Please refer to Figure 7-49. Please note system can not restore some information such as network IP address. Figure 7-49 Please refer to the following chart for detailed information. Parameter Function Select All Restore factory default setup.
WEB OPERATION QC40198 User Manual 7.3.3 Advanced HDD Management HDD management includes net storage management and local storage management. Please select the storage device first and then you can see the items on your right become valid. You can check the corresponding item here. See Figure 7-50. Figure 7-50 Please refer to the following chart for detailed information. Parameter Function Format Clear data on the drive.
WEB OPERATION QC40198 User Manual Alarm I/O Here you can search alarm output status. See Figure 7-51. Figure 7-51 Important The alarm output port should not be connected to high power load directly (It should be less than 1 Amp) to avoid high current which may result in relay damage. Please use the co-contactor to establish the connection between the alarm output port and the load. Please refer to the following chart for detailed information.
WEB OPERATION QC40198 User Manual Record Record control interface is shown in Figure 7-52. Figure 7-52 Please refer to the following chart for detailed information. Parameter Function Schedule System enables auto record function you setup in record schedule. Manual Enable corresponding channel to record no matter what period applied in the record setup. Stop current channel record no matter what period applied in the record setup. Stop Operation here is the same to chapter 4.2 Manual Record.
WEB OPERATION QC40198 User Manual Account Here you can add, remove user or modify password. See Figure 7-53. Figure 7-53 Auto Maintenance Here you can select auto reboot and auto delete old files from the dropdown list. See Figure 7-54.
WEB OPERATION QC40198 User Manual Snapshot Snapshot interface is shown in Figure 7-55. Figure 7-55 Please refer to the following chart for detailed information. Parameter Function Channel It is the monitor channel. Snapshot mode There are two modes: Timing and activation. Frame rate You can select from the dropdown list. The value ranges from 1f/s to 7f/s. Resolution Supports D1 resolution. Quality You can select from the dropdown list. Here you set video quality.
WEB OPERATION QC40198 User Manual Abnormity The abnormity interface is shown below. See Figure 7-56. Figure 7-56 Please refer to the following chart for detailed information. Parameter Function Event Type The abnormal events include: no disk, no space, disk error, net error. You need to put a checkmark to enable this function.(Multiple choices) Normal Out The corresponding alarm activates output channel when alarm occurs, There are three channels.
WEB OPERATION QC40198 User Manual 7.3.4 Additional Function DNS Here you can set server or local operator DNS address. See Figure 7-57. Figure 7-57 7.4 Search Click search button, you can see an interface is shown in Figure 7-58. Select record playback mode, and then select start time, end time and channel. Then click search button, you can see the corresponding files in the list.
WEB OPERATION QC40198 User Manual Figure 7-59 Now the system begins download and the download button becomes stop button. You can click it to terminate current operation. At the bottom of the interface, there is a process bar for your reference. See Figure 7-60.
WEB OPERATION QC40198 User Manual When download completes, you can see a dialogue box shown in Figure 7-61. Please click OK to exit. Figure 7-61 Please refer to the following chart for detailed information. Type Item Operation Multiplechannel playback Parameter Record Alarm Motion Detection Local Snapshot Begin time End time Function Search general record, alarm record and motion detection record. Search alarm record. Search motion detection record.
WEB OPERATION QC40198 User Manual 1: Play 2: Pause 3: Stop 4: Slow play 5: Fast play Playback device IP address and channel number. Playback control bar Figure 7-62 7.5 Alarm Click alarm function, you will see the interface shown in Figure 7-63. Here you can set device alarm type and alarm sound setup.
WEB OPERATION QC40198 User Manual Figure 7-63 Please refer to the following chart for detailed information. Please make sure current device can upload the alarm. Type Alarm Type Parameter Video loss Motion detection Disk full Disk error Camera masking Encode alarm Operation External alarm Listen alarm Video Prompt Sound pop up Path Function System sends alarm when video loss occurs. System sends alarm when motion detection alarm occurs, System sends alarm when disk is full.
WEB OPERATION QC40198 User Manual 7.6 About Click about button, you can view current web client information. See Figure 7-64. Figure 7-64 7.7 Log out Click log out button, system goes back to log in interface. See Figure 7-65. You need to input user name and password to login again. Figure 7-65 7.8 Un-install Web Control You can use web un-install tool “uninstall web.bat” to un-install web control.
MY Q-SEE DDNS QC40198 User Manual 8. SETUP MYQ-SEE DDNS Dynamic Domain Name Service (DDNS) provides the capability for a networked device using the Internet Protocol Suite to notify a DDNS host to change the active DNS configuration of its hostnames or addresses. This is a useful feature that your Q-See DVR system is equipped with and can be helpful in avoiding any issues that might occur due to frequent or unplanned changes to your Public/WAN IP address.
MY Q-SEE DDNS QC40198 User Manual Figure 8-2 d. The next screen will ask you to create a domain name. Domain names must start with an (a-z) or (0-9) and cannot contain a hyphen. Once you choose your domain name, click on the [Request Domain] button. This will generate a confirmation screen which tells you if your Domain name is available and list an IP address (Figure 8-2). Verify that this is your current IP Address by going to www.myipaddress.
MY Q-SEE DDNS QC40198 User Manual Figure 8-4 g. Enter the User Name, Password and Domain Name that you registered for through http://myqsee.com. Click the [APPLY] button at the bottom of the screen and then the [EXIT] button. This should return you to the Network Setup menu. h. Click the [APPLY] button and then the [EXIT] button at the bottom of the Network Setup Screen and your DDNS setup is complete. Figure 8-5 DDNS Type: You can select Q-SEE DDNS from the dropdown list.
SMARTPHONE ACCESS 9 QC40198 User Manual SMARTPHONE ACCESS This DVR supports access from Smart phones running Windows Mobile, Symbian, and Android operating systems as well as iPhones. Make sure the network configuration has been setup on the DVR (refer to Chapter 5 section 5.3.5) and ports 80 and 37777 have been forwarded from the router the DVR is attached to, to the IP address of the DVR (refer to Chapter 7 section 7.1.1 on Port forwarding), and can be seen from internet using your PC.
SMARTPHONE ACCESS QC40198 User Manual Symbian Technically speaking, based on the Symbian development manual, this software can support all Symbian S60_3rd OS mobile phones. Recommended S60_3rd FP2&FP1 mobile phone includes: NokiaN85, NokiaN82 and etc. Important For Nokia Symbian S60_3rd base version and Nokia Symbian S60_3rd FP1 version, please download the s60plugins.rar file and install all three Nokia official plug-ins (glib.SIS /pips_nokia_1_3_SS.sis /stdcpp.
TROUBLESHOOTING 10 QC40198 User Manual TROUBLESHOOTING 1. Combo DVR does not boot up properly. Possible causes: Input power is not correct, check power supply. Power switch button is damaged. Updated firmware using wrong file. Hard drive malfunction or something wrong with hard drive cable. Front panel error. Main board is damaged. 2. The LCD does not work after device boots up. Possible causes: The screen is damaged during the transportation resulting from heavy vibration.
TROUBLESHOOTING QC40198 User Manual 6. Real-time video color is distorted. Possible causes: When using BNC output, NTSC and PAL setup is not correct. The real-time video becomes black and white. Combo DVR and monitor resistance is not compatible. Video transmission is too long signal is becoming degraded. Combo DVR color or brightness setup is not correct. 7. Cannot search local records. Possible causes: HDD ribbon is damaged. HDD is broken. Upgraded program is not compatible.
TROUBLESHOOTING QC40198 User Manual 12. Combo DVR cannot control PTZ. Possible causes: Front panel PTZ error PTZ decoder setup, connection or installation is not correct. Cable connection is not correct. PTZ setup is not correct. PTZ decoder and combo DVR protocol and/or address do not match. When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables furthest end to deter reverberation or impedance matching. Otherwise the PTZ control is not stable.
TROUBLESHOOTING QC40198 User Manual 17. Burn error /USB backup error. Possible causes: Burner and combo DVR are in the same data cable. System uses too much CPU resources. Try stopping recording first and then begin backup. Data amount exceeds backup device capacity. It may result in burner error. Backup device is not compatible. Backup device is damaged. 18. Keyboard cannot control combo DVR.
TROUBLESHOOTING QC40198 User Manual Daily Maintenance The device needs to be soundly grounded to avoid audio/video disturbance. Keep the device away from static electricity or induced voltage. Unplug the power cable before you remove the audio/video signal cable, RS232 or RS485 cable. Always shut down the device properly. Please use the shutdown function in the menu, or you can press the power button on the front panel for at least three seconds to shut down the device.
APPENDIX A QC40198 User Manual Appendix A: HDD Capacity Calculation Calculate total capacity needed by each DVR according to video recording (video recording type and video file storage time). Step 1: According to Formula (1) to calculate storage capacity qi that is the capacity of each channel needed for each hour, unit Mbyte.
APPENDIX B QC40198 User Manual Appendix B: Compatible USB Drive List NOTE: USB Drives that we have tested successfully with the combo DVR.
APPENDIX C QC40198 User Manual Appendix C: Compatible CD/DVD Burner List NOTE: Drives tested successfully with the combo DVR. Please confirm the drive is formatted as FAT32.
APPENDIX D QC40198 User Manual Appendix D: Compatible SATA HDD List NOTE: SATA drives that we have tested successfully with the combo DVR Manufacturer Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Seagate Maxtor Maxtor Maxtor Maxtor Maxtor Western Digital Western Digital Western Digital Western Digital Western Digital Western Digital Western Digital Western Digital Series Model Bar
APPENDIX D Manufacturer Western Digital Western Digital Western Digital Western Digital Western Digital Western Digital Western Digital Western Digital Western Digital Samsung QC40198 User Manual Series Model Caviar WD1600AABS2 Caviar WD800BD Caviar SE16 WD7500KS2 Caviar SE16 WD5000KS2 Caviar SE16 WD4000KD2 Caviar SE16 WD3200KS2 Caviar SE16 WD2500KS2 RE series WD5000ABYS Caviar Green series WD20EADS / HA101UJ/CE 132 | P a g e Capacity Port Mode 160G 80G 750G 500G 400G 320G 250G 500G 2T 1T SATA SATA SA
