Remote Monitoring Guide

ManualsBrandsQ-See ManualsDVR/NVRQ-See QC8116

IMPORTANT! This guide will instruct you on how to connect

your NVR to a network to allow you to monitor it remotely from a

computer or mobile device.

Remote Monitoring Quick Start Guide

QC Series Network NVRs

Before You Get Started

You will need:

• Ensure that your NVR is connected directly to your network router using a

Cat 5 or “Ethernet” cable plugged into your NVR’s network port (labelled

“NET” or “LAN”). Having a network switch between your NVR and router

can cause connectivity problems. Please note that your NVR must be

connected to your router with a cable as it will not work with a wireless

connection.

• Have a computer connected to the same router as your NVR.

This poster is intended to help you get your Q-See security system connected to your network and

accessible for remote monitoring. You must have already set up your system and have a basic idea of

its operation. There are many additional features which can be customized to your speciﬁc needs. More

information and instructions are available in the Remote Monitoring Guide included on the CD that came

with your system or available for download from our website at www.Q-See.com/Support.

For information on how to set up your NVR and cameras, please refer to the Quick Start Guide poster

included with your NVR along with the User Manual also included on the accompanying CD.

• You will need your router’s brand, model number and manual. The manual

is also usually available on your router’s manufacturer’s website.

• The “Manuals and Software” CD that came with your NVR. It contains

necessary software and links to other important programs which are

mentioned in this guide.

Network Information

STEP 1 Establish an IP Address

A. Open the Main Menu.

B. Click on the Settings icon in the Main Menu.

C. Click on the Network icon in the Settings Menu.

D. Ensure that the box labeled “DHCP” is checked.

If it is not, please put a check mark in the box, click on Save and then Exit

the window. Reopen the window to see the updated IP address.

E. Write down the:

1. NVR’s IP Address

2. Subnet Mask, and

3. Gateway (your Router’s address)

F. Exit Menu

B D

MAIN MENU

SEARCH INFO SETTING

ADVANCED BACKUP SHUTDOWN

SETTING

RECORD SETTINGGENERAL SCHEDULE NETWORK EVENTS

PAN/TILT/ZOOM DISPLAY DEFAULT

NETWORK

IP Version

P Address

Subnet Mask

Gateway

TCP Port

UDP Port

Max Connection

Preferred DNS

Alternate DNS

WAN IP

HTTP Port

RTSP Port

DHCP

0 . 0 . 0 . 0

255 . 255 . 255 . 0

0 . 0 . 0 . 0

37777

37778

554

IPv4

Default

Network Setting

Save Cancel

If you only plan on accessing your NVR from within your local network then you may do so by entering your NVR’s IP address in an Internet Explorer Browser window. To access your NVR from the Internet and via a mobile device, you will need to proceed with Step 2: Port Forwarding.

If you were unable to obtain your NVR’s Local Network IP Address or Internet IP Address using the Startup Wizard, please proceed with the instructions below.

Otherwise, please obtain your DNS address from your router as shown in Steps 2 and 3 before proceeding to Step 5.

For more information about your new

system, look for “QC” on our website or

in our online support materials at

www.q-see.com/support

Summary of content (5 pages)

PAGE 1
For more information about your new system, look for “QC” on our website or in our online support materials at www.q-see.com/support Remote Monitoring Quick Start Guide QC Series Network NVRs Before You Get Started You will need: This poster is intended to help you get your Q-See security system connected to your network and accessible for remote monitoring. You must have already set up your system and have a basic idea of its operation.
PAGE 2
Port Forwarding IMPORTANT! If you were able to successfully connect to your network using the Startup Wizard, you should skip to the CanYouSeeMe.org step at the bottom of this section to obtain your Public IP address. STEP 2 Opening Ports We describe other methods, including Macintosh-specific steps in the Remote Monitoring Guide which can be found on the CD that came with your system. Please note that if you are able to use UPnP, you should NOT forward your ports as this will cause connection issues.
PAGE 3
SYSTEM LOGIN Fixed Local Network Address and Domain Name System (DNS) STEP 5 Static Internal IP (Network) Address Most routers assign connected devices a random IP address that is not currently in use by another device on your internal network. With the exception of 2Wire brand routers, when a router or networked device reboots due to a power loss or other issue, the addresses will change and the port forwarding configuration will no longer work.
PAGE 4
Accessing Your NVR Remotely STEP 6 Using the Pro Surveillance Software (PSS) Now that your ports have been successfully forwarded, you are now able to access your NVR from a computer using Internet Explorer or the Pro Surveillance Software included on the CD that came with your system. PSS allows Mac and PC users a method to remotely monitor their NVR in a way that is not browser-dependent. PSS is compatible with Windows Vista and 7 as well as Mac OSX 10.6 and 10.7.
PAGE 5
Email Alerts STEP 8 Sending Email STEP 9 Setting E-mail Triggers Your NVR can send e-mail notifications to up to three email addresses. While only one recipient can be set up within the NVR itself, additional recipients can be specified using PSS. Please see the Remote Monitoring Guide or the PSS manual for specific instructions if you need to add more than one receiving email address. Depending on your NVR’s settings, the system can generate heavy email traffic.