Remote Monitoring Guide

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REMOTE MONITORING

CHAPTER 3

PICTURE 3-1

Remote monitoring is the ability of the user to monitor and control their system from another

location. This allows the user to be able to continue to maintain situational awareness without

being restricted to being physically at their DVR or NVR. In the case of the latter system, this

adds yet another layer of security as the NVR can be housed in a secure, off-site location

while connecting to the cameras through a network connection. In this manner, it is safe from

any threat of malicious activity while the owner can be on-site and still in control of his or her

surveillance situation.

There are essentially two overall categories of remote monitoring: using a computer or a

mobile device. Using a computer to monitor a system - regardless of the technology - adds

a further layer of protection. An off-site computer can serve as a back-up recorder and, if it

detects a loss of connection to the security system, it can send out an alert on its own. In

cases where intruders cut the telephone/network lines, this would provide the owner with a

warning that something is happening.

For the purposes of this manual, mobile remote monitoring is covered separately in the next

chapter. Computer-based monitoring options are the web-based Web Service and the

Smart PSS application for Mac and PC.

3.1 WEB SERVICE

This browser-based application allows you to access your system without having to download

a separate program. While Microsoft’s Internet Explorer 10 is the preferred browser, Web

Service works with IE 8-11 as well as Google’s Chrome, Apple’s Safari and Mozilla’s Firefox

browsers. The latter may require the download of the Internet Explorer and Octet-Stream

plugins from Mozilla’s site at https://addons.mozilla.org.

ACTIVEX FOR INTERNET EXPLORER

Some users may need to conﬁgure Microsoft’s built-in ActiveX controls prior to logging into

their DVR in order to ensure smooth operation.

Setting Up ActiveX Control

STEP 1. Open Internet Explorer

STEP 2. Click on Tools

STEP 3. Select Internet Options in the

pull-down menu

PICTURE 3-2

PICTURE 3-3

STEP 4. Click on the Security Tab

STEP 5. Select Trusted Sites

STEP 6. Click on the Sites button

STEP 7. Uncheck the “Require server

veriﬁcation (https:) for all sites in

this zone” button.

STEP 8. Type the NVR’s IP address

(obtained during Network Setup)

or DDNS domain name into the “Add

this website to the zone:” box.

STEP 9. Click the Add button

STEP 10. Close the window.

PICTURE 3-4

STEP 11. Click the Custom level…

button.