Remote Monitoring Guide
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CONFIRMING THAT PORTS ARE OPENED
To confirm that your ports have been forwarded successfully, go to www.canyouseeme.org
using a computer connected to the same router as the DVR.
STEP 1. Enter “85” into the box labeled
“What Port?”
STEP 2. Click on the Check button.
STEP 3. You should see a green
“Success” message. If not, return to
the DVR’s Network window and, in
the Network tab, change port 85 to
81 or 83 and click Apply to save your
changes before checking using that
new number on CanYouSeeMe.
STEP 4. Repeat for port 3777. If there is
a problem with port 37777, then try
37000 in the same manner as above.
This website will also display your Public IP address near the top of the page above the box
where you entered your port number. This is the number which you will use to access the NVR
using a web browser or your mobile device from outside of your local network (away from the
building in which your DVR is located).
PICTURE 1-11
NOTE! If you are successful after changing from port 85, then you will need
to add that to the IP address when accessing the DVR via the Internet. If,
for example, you changed to port 81 from 85, the address would now read
64.245.112.90:81
1.3 STATIC INTERNAL IP (NETWORK) ADDRESS
Most routers assign connected devices a random IP address that is not currently in use by
another device on your internal network. With the exception of 2Wire brand routers, when
a router or networked device reboots due to a power loss or other issue, the addresses will
change and the port forwarding configuration will no longer work. For that reason, unless
you have a 2Wire router, we recommend changing your NVR’s network setting to a fixed,
or “static” IP address which will not change.
STEP 1. Return to the Network Menu.
STEP 2. Select TCP/IP on the left.
STEP 3. Uncheck the box marked DHCP.
STEP 4. Click Save.
Proceed to Section 1.5 Domain Name System (DNS) without closing the window.
PICTURE 1-12
Browser - Windows Internet Explorer
Fine 100%
Open Port Check Tool
Page Safety Tools
hp://canyouseeme.org/
Protected Mode: On
Your IP: 81.919.622.24
What Port?
CanYouSeeMe.org - Open Port Check Tool
Check
This page will serve as a free utility for remotely verifying a port is open or closed. It will
be useful for users who wish to check to see if a server or ISP is blocking certain ports.
Success: I can see your service on
81.919.622.24 on port (85)
Your ISP is not blocking port 85