Wi-Fi Camera & NVR Bundle QUICK START GUIDE
Table of Contents Welcome What’s Included.................................................................3 Understanding Your NVR...................................................4 Get Connected Registration.......................................................................5 Connect Your Cameras.....................................................5 Connect NVR to Display....................................................6 Connect Mouse.................................................................
What’s Included Wi-Fi Dome Camera Camera(s) included will vary by kit Mouse Wi-Fi Bullet Camera Camera(s) included will vary by kit Power Supplies One for each camera and one for NVR Wi-Fi NVR May include preinstalled hard drive NVR Cables HDMI Cable Network (Ethernet) Cable 3
HDTV Understanding Your NVR: Rear Panel NOTE: Connections on the back of your system may vary based on your model.
Get Connected IMPORTANT: Go through all of the steps to setup and test your system before mounting any cameras or hardware. Always visit www.q-see.com/support to find the most recent guides and up to date support for your Q-See products. Step 2: Connect Your Cameras A. Slide the included rubber grommet onto the antenna stem of the camera. Screw the supplied Wi-Fi antenna on to the bullet or dome camera. Step 1: Registration The first step is to register your device on the Q-See Support Portal at: www.
B. Plug in and connect the power supply to turn on the Wi-Fi camera(s). Please make sure that you test the system completely before mounting the cameras. Step 3: Connect NVR to Display There are two options to connect the NVR to a display. Option A: HDMI A1. Plug the included HDMI cable into the NVR’s HDMI port. A2. Connect the other end of the HDMI cable to the monitor or TV. A3. Plug the monitor or TV into a surge protector.
Option B: VGA Monitor B1. Plug a VGA cable (not included) into the NVR’s VGA port. VGA might not support full high definition output. B2. Connect the other end of the VGA cable to the monitor. A 19” monitor or larger with 1280 x 1024 resolution is highly recommended. B3. Plug the monitor into a surge protector. Step 4: Connect Mouse Plug the included mouse into the USB port on the back of the NVR. If your model has two USB ports on the back, either one will work.
Step 5: Connect to the Router A. Plug the included Network (Ethernet) cable into the Network (LAN) port on the back of the NVR. B. Connect the other end of the cable to an open port on your router (not included). You will hear a click when the cable is properly connected. Step 6: Powering Up the NVR & Cameras A. Plug the NVR power supply cord into the DC Port on the back of the NVR. B. Plug the cameras and NVR power supplies into a surge protector. C.
Step 7: Startup Wizard B. Set the current Date and Time in the screen below and then click Next Step. A. In order to effectively use the search functions and maintain accurate recordings, you must complete the Startup Wizard. Click on Next Step to begin. NOTE: The cameras will take about one minute after powering on to begin displaying on the monitor.
C. Click on EmailSet to add an email address to recover a lost/forgotten password. When you click EmailSet it will ask you for login credentials, use the default username “admin” and default password “admin”. Enter your email address, select a security question and provide an answer. 10 D. Click Test and then check the inbox of the email that you entered in the previous step. You should receive an email with the authorization code shortly.
E. Enter the Authorization Code you received in your email. Click OK. F. Check Modify Password to change the existing default password which is “admin”. Please write down your new password in the space provided below: Username: admin Password: NOTE: Password is case sensitive and can not exceed eight characters.
G. Ensure the network cable from the NVR is connected to the router. Click Next Step to start the remote monitoring setup. 12 H. Once the network connection has been successfully established, click Next Step. If the connection is not successful, try powering off the NVR for 30 seconds and going through all of Step 7 again. If this does not work, check www.q-see.com/support for additional troubleshooting.
I. Select Local & Internet to connect to your NVR remotely Step 8: Setting Up the QC View Mobile App Download our free QC View mobile app to your mobile device, available for both Android and iOS. NOTE: Please do not log in to the app yet.
A. Select your desired mobile device in the following window and click Next Step. B. Follow the steps shown on screen to configure your mobile device and get to the Live Preview screen. After the Live Preview is successful, click Next Step. NOTE: To add multiple mobile devices to your system, first complete the Startup Wizard successfully and then refer to page 24 of this quick start guide. Screenshot of Live Preview from the QC View app on iOS.
C. The Q-See Startup Wizard is complete. To prevent the wizard from appearing after each reboot, uncheck the Startup box and click OK. QC View On Your Computer OS X, Mac Users Step 1 Go to www.q-see.com/support and search for answer ID “2799” to download the latest QC View software. Click the Downloads button and, once fully downloaded, double-click QC View.pkg to open the file.
Step 2 The QC View Installer will appear. Click Continue to proceed with the installation. Step 4 QC View will open to the Login Screen. Enter the default Username & Password below and click Login to continue. These credentials are independent of those used on the NVR. Username: admin Password: admin Step 3 QC View will be located in your Applications Folder. Double-click QC View to launch the app.
Windows, PC Users Step 1 Step 2 Proceed with the Installation by clicking Next. Go to www.q-see.com/support and search for answer ID “2502” to download the latest QC View software. Internet Explorer Users Download QC View and click Run. Chrome Users In the Downloads bar at the bottom of the browser window click QCView_Setup.exe to open the file.
Step 3 Review and Accept the License Agreement. Click Next. 18 Step 4 Ensure both QC View and QC PC-NVR are checked. Click Next.
Step 5 Click Install to begin the installation. Step 6 Please be patient, the installation may take a couple of minutes to complete. NOTE: You must have full administrator privileges to install the software on your computer. If you receive any permission errors please contact your system administrator.
Step 7 Once completed, ensure Run QC View is checked. Click Finish. 20 Step 8 QC View will open to the Login Screen. Enter the default Username and Password listed below and click Login to continue. These credentials are independent of those used on the NVR.
Adding Your NVR to QC View Step 1 Select Devices from the Home Page. Step 3 Device Name: Create a new name for your device Register mode: SN (For a device with Scan N’ View) SN: Enter the device serial number located on the top panel of the NVR Username: admin (unless changed on page 11) Password: admin (unless changed on page 11) Once completed, click Add and then click OK. Step 2 Click Manual Add to add your NVR to QC View.
Step 4 Please be patient, it can take up to 1 minute for the State to change from Offline to Online. Step 5 Click the Home Page tab then select LiveView. 22 Step 6 Click the + to display your device(s).
Step 7 Double click the Device(s) you wish to display. Step 8 The camera feeds will display automatically.
Additional Features Adding Multiple Mobile Devices Step 2 In the screenshot shown on Step 8B on page 14 of this guide, when you reach step 4 (scanning QR code) you can now scan the QR code shown on screen. Step 1 After completing the Startup Wizard, to add additional devices, first download the QC View app on your new device. On the NVR, go to the Main Menu and click QR Code. You will need to reference the steps from the screenshot in Step 8B on page 14 of this guide for mobile setup.
Bullet Camera Micro SD Card The SD memory card slot is located under the bottom panel of the camera. Push the card in firmly to load the card. To eject, press the card firmly again. Some units will include a micro SD card. Bullet Camera Reset Button If you wish to connect to a different Wi-Fi network, while the camera is powered on, hold the reset button for five seconds and setup your camera again.
Dome Camera Micro SD Card The micro SD memory card slot is located under the lens cover which can be removed with the included wrench. Slide the slot open, place a memory card in, close the slot and lock the card into position. Some units will include a micro SD card. 26 Dome Camera Reset Button The reset button on your dome camera is located under the lens cover which can be removed with the included wrench.
Dome Camera Lens Adjustment The lens of your dome camera can be adjusted based on where you are mounting it by gently loosening its screw and rotating the angle and orientation of the camera. The LEDs denote the bottom half of the camera, so be sure to rotate the lens accordingly or the camera view will be sideways. The center blue sensor should point directly down when mounted. Network Cable Please do not worry about the additional network cable on your camera.
Get the Most Out of Your Q-See Cameras Follow these tips to maximize the life and performance of your cameras. Distance From Viewing/Recording Device Walls & floors will affect signal strength, especially concrete. Mounting Surface Thickness Mount your camera on a wall that is at least 2.5" thick. 28 Avoid direct exposure to weather Mount your camera under an eave or awning if possible.
Do not place camera behind a window Light levels should be approximately the same between camera and target area Consistent lighting conditions will provide optimal camera performance. Do not place near high-voltage wires or other sources of electrical interference Legal Considerations Always check state and local laws before installing cameras. (2011 NEC 820.
Troubleshooting 2. Keep the lens blocked for 10 seconds. You should see a faint red glow from the infrared LEDs. This indicates that your camera has power and is working properly. Testing for Power & Night Vision After you connect your camera to the NVR and power, if you do not see a video image on screen and your NVR does not display a “video loss” message, you should test your camera to ensure it is properly connected. 1.
Glossary IP (Internet Protocol): IP devices communicate with each other via a local network or over the Internet. Local IP Address: The NVR’s address on your local area network (LAN). NTP (Network Time Protocol): This maintains the accuracy of the NVR’s clock. Language: This is the language the NVR will use. NVR (Network Video Recorder): Wi-Fi cameras connect to the recorder using a Wi-Fi signal or can connect directly with network (Ethernet) cables.
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