3 Enjoy CONGRATULATIONS on your purchase! This Q-See product has undergone extensive quality control. If you have any issues during the setup process, please contact our support department before returning the product. We have your solution! 1) Need assistance setting up the remote monitoring feature with your Q-See DVR? Visit www.portforward.com/qsee 2) Visit our Q-See Support Section at www. Q-See.com for instant troubleshooting tips, FAQs, DVR firmware downloads, Live Chat and More.