User Manual MODEL QSDT8PCRC MODEL QSDT8PCDP MODEL QSDT16PCRC 8 and 16 Channel H264 Real Time Recording PC-Based Network DVR PCI Cards 1
About this Manual Thank You for Choosing a Q-See Product! All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com. Be certain to make the most of your warranty by completing the registration form online.
6. Recording, Playback and Record Search TABLE OF CONTENTS 1. Introduction Features and Specifications 2. System Requirements and Specifications 8 10 2.1 System Requirements QSDT8PCRP & QSDT8PCDP QSDT16PCRP 10 10 10 2.2 System Specifications 11 3. Video Capture Card Hardware and Connections 12 3.1 QSDT8PCDP Card Video and Audio Pin Layout Connecting Multiple Cards 12 13 13 3.2 QSDT8PCRP Card Video and Audio Pin Layout Connecting Multiple Cards 14 15 15 3.
9. Remote Surveillance & Playback 52 9.1 Remote Live Surveillance Remote Surveillance Server Configuration 52 52 9.2 Configuring Router for Remote Access Part 1: Find Out the IP Address of the System Part 2: Determine the Number of Routers on the Network Part 3: Simple Port Forwarding Part 4: Setting Up DMZ in Router 2 53 53 54 56 61 9.3 DDNS (Dynamic Domain Name Service) Setting up DDNS 62 62 9.
INTRODUCTION CHAPTER 1 Also: n One PC can fit 1, 2 or 4 cards of the same model to control up to 32 channels total FEATURES AND SPECIFICATIONS n Supports 320x240, 704x480 (NTSC), 352x288, 704x576 (PAL) standard resolutions. The QSDT8PCRC, QSDT8PCDP and QSDT16PCRP 8- and 16-Channel cards allow you to add surveillance capabilities to your computer. They use a H.264 hardware compression format which provides maximum file storage with the least amount of signal loss possible.
SYSTEM REQUIREMENTS AND SPECIFICATIONS CHAPTER 2 2.1 SYSTEM REQUIREMENTS Motherboard QSDT8PCDP: 704x480 @ 30FPS (NTSC) / 704x576 @ 25FPS (PAL) • Screen set: resolution 1024×768, color quality 16 bits or 32 bits. • Compression format: H.264 Hardware Two QSDT8PCRC or QSDT8PCDP cards Intel Dual-core 2.8Ghz minimum Intel with Intel system chipset • Data format: H.
VIDEO CAPTURE CARD HARDWARE AND CONNECTIONS CHAPTER 3 VIDEO AND AUDIO PIN LAYOUT P1 Pin P2 Connection PIN11 2 VIDEO-5 3 4 5 6 7 8 GND Video 8 GND Video 7 GND Video 6 GND Video 5 GND Video 4 GND Video 3 GND Video 2 GND Video 1 3.
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CONNECTING MULTIPLE CARDS You may control up to 32 cameras by installing up to two QSDT16PCRP cards. You will need to connect the cards in the manner shown below to use the Spot Out option. Call Monitor Out 3.4 CONNECTING A PTZ CAMERA In order to operate a PTZ camera from your card, you will need to have first installed the card into a PCI slot within the computer and attached the video dongle. You will also need an RS485 to RS232 (Serial) adapter as well as having a serial port on the back of your PC.
INSTALLING THE SUPERDVR SOFTWARE CHAPTER 4 4.1 INSTALLING THE SOFTWARE You will be controlling your security system using the SuperDVR software. It is compatible with Windows 2000, XP, and both the 32 bit and 64 bit versions of Vista and Windows 7. The SuperDVR software is included on the disk that comes packaged with your DVR card. It can also be downloaded from our website at www.Q-See.com by simply searching for your product and going to the Downloads section. STEP 4.
4.2 USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7 5. Select Turn User Account Control on or off Some users of computers using Windows Vista or Windows 7 operating systems may receive an error message informing of a codec that is missing or not installed. This conflict can be resolved by turning off User Account Control (UAC). PICTURE 4-11 Windows Vista 1. Open the Control Panel (accessible by clicking on the Windows icon in the lower left of your screen. 6.
CHAPTER 5 BASIC OPERATION When you launch the SuperDVR program, it will open to the Main Display Interface which will show the video feeds from the cameras as well as the Display Control Panel. The Display Control Panel includes the Display Mode buttons along with buttons which allow you to cycle automatically or manually through individual or groups of channels. Buttons currently in effect are highlighted. The Drive Capacity Indicator Bar will fill in as more files are recorded to the drive.
RECORDING, PLAYBACK AND RECORD SEARCH CHAPTER 6 6.1 RECORDING CONFIGURATION The system can be set to record in four different modes; scheduled recording, manual recording, motion detection and sensor alarm. Once you have logged into your system, you can access the control settings through the Configuration window by clicking on the wrench icon located on the left of the Main Display Interface.
RECORD STATUS PANEL Configuring Motion Detection A series of indicator lights will convey the recording status of each attached camera. Selecting the running man icon will bring up the Motion Detection Configuration page, where you can configure the settings for each camera according to your situation. Sensitivity - Users can set motion detection sensitivity here.
Schedules can be set individually for each day. The cameras are default configured to be recording in both Motion Detection and Schedule recording 24/7 and will have fulllength colored bars in the schedule window. Above each window is a 0-24 with segments corresponding to each hour of the day. This will show when a camera has been scheduled to record in that mode.
6.4 RECORD SEARCH AND PLAYBACK Clicking the Search icon in the lower right of the Main Display Interface will cause it to switch to the Search and Playback Interface. This interface handles both the Record Search and Playback functions in addition to allowing you to back up your records. RECORD SEARCH Searches are based on date and time. Additional criteria can be selected to narrow the search. These criteria include the type of the recording and where the files are saved. STEP 1.
PLAYBACK Once you have completed your search, you are ready to play back your files. The controls on the Search and Playback Interface operate like any other video playback software. Button Function In addition, you can advance the playback to a certain point in the record by clicking on, and sliding the progress indicator. Note PICTURE 6-15 Play / Pause At the top of the file visualizer, the bar represents the time when the file was recorded.
DELETING RECORDED FILES Pressing the Snapshot button will bring up the Snap window. While older files will get overwritten by the Recycling Recording function as the hard drive fills up, you can delete unnecessary or unwanted recordings before then. This function will delete a file or blocks of files from a specific camera or which were recorded during a set time. Select the channel on the left side, and then the select start date and time and end date and time of the files you wish to delete.
DIGITAL IMAGE ZOOM During multi-screen playback, clicking on one channel will cause the display to shift to a single channel display mode. While in single channel playback mode the digital zoom controls are enabled. These allow you to zoom in or out of an area of the recording. PICTURE 6-22 CHAPTER 7 SYSTEM SETTINGS Beyond the recording settings, there are other features of this video capture card which need to be enabled or configured.
7.1 BASIC CONFIGURATION SYSTEM LOG IN AND REBOOT Your card is pre-configured with default settings which meet the needs of most users, however it is designed to allow you maximum flexibility in configuring the system to meet your specific needs. You can enter your User Name and Password that you use to log into Windows so that the SuperDVR can log in upon startup or reboot.
7.2 ALARM CONFIGURATION TRIGGERED ACTIONS The system can receive alarm signals generated both by attached devices as well as from those from over a network. Alarms can also be generated when motion is detected. Each type of alarm can be configured to generate an audible alarm - externally or internally, as well as triggering other, pre-defined actions. PICTURE 7-7 Buzzer - Select whether to activate the computer buzzer if alarms have been triggered and also select how long the buzzer sounds.
Auto Mail Any of the alarm types can be configured to generate an alert e-mail but it is especially useful when triggered by a motion detection event. If Attachment is enabled,then a picture of what triggered the alarm will be sent to the selected mailbox. NOTE! Before configuring the Auto Mail function, be sure to set up Motion Detection. Click the Auto Mail icon on the left top side of alarm configuration page to enter the Auto Mail Setup Interface.
A gray map icon can be drawn to the corresponding position in the map on the right and set it as a sub-map of the current map, or click the gray map icon on the left by right key and select ‘Open’ to build a new map. You can also click the blue map icon on the left by right key, and select ‘Rename’ to change the name of the map or select ‘Close’ to cancel this map. The map tree can only support three levels of maps and submaps. 7.
ADD USER CHAPTER 8 P.T.Z. CAMERAS Click Add in User Configuration to access the Add User area. If you are installing a PTZ camera, then the PTZ controls must be set up before operating the camera. You should have your PTZ camera’s manual handy when configuring and operating the PTZ camera for the first time. You should have the information regarding the Baud Rate, Protocol and Address ready before you begin. Enter the user name, password, confirm password and select user rights, and then click OK.
SERIAL PORTS SETUP Users should first enable the P.T.Z control function of a camera and then select a port number in P.T.Z Protocol Setup. The values entered for each parameter should match those on the camera itself. Clicking on Set PTZ speed allows you to adjust the Pan Speeds, Tilt Speeds, Focus Speeds and Zoom Speeds for all connected PTZ cameras. Pan Speed - Set horizontal rotating speed. Port - Set the port number. Tilt Speed - Set vertical rotating speed. Baud Rate - Set P.T.
CHAPTER 9 REMOTE SURVEILLANCE & PLAYBACK 9.1 REMOTE LIVE SURVEILLANCE Surveillance system supports Remote Surveillance through LAN, Internet, and Intranet. Simply enable the Webcam function of the system on a computer which is connected to the Internet, and the computer system will become an Internet Webcam server. On any other computer that connects to Internet, enter the public IP server address in an Internet Explorer browser window.
PART 2: DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK To find out the number of routers on your network, you will need to download a FREE router detection program. STEP 6. If there is only one router detected, then you may skip to Part 3: Simple Port Forwarding. STEP 1. Go to http://www.pcwintech.com/shanes-toolbox If Multiple Routers are Detected STEP 2. Click on Detect Multiple Routers to begin the download. If there are multiple routers, you will see a display similar to Picture 9-8.
PART 3: SIMPLE PORT FORWARDING STEP 5. Click on ADD CUSTOM. Download the FREE Simple Port Forwarding program from: http://www.simpleportforwarding.com/download STEP 1. Click on Download in any of the mirrors or the Direct Download link to download and install this program. PICTURE 9-9 STEP 2. Once the program is installed, go to the Windows Start Menu (Windows icon in the lower left of your monitor) and look for Simple Port Forwarding in the program list. Click on the program to launch it.
STEP 7. You will now be returned to the main window of the program. The ports you added will now show on the list. Click on Update Router at the bottom. If for some reason, a port or ports that you forwarded are not listed in the Router and if you see a message in the Scripts list on the left side of the window stating that the port already exists (Red box in Picture 9-16), then you will need to change the Port 80 to 85 in the DVR and start over again. PICTURE 9-16 PICTURE 9-14 STEP 8.
STEP 10. Click on Begin. PART 4: SETTING UP DMZ IN ROUTER 2 If you receive a message stating that the port is online and can be reached, then you have set it up correctly. NOTE! You will only need to proceed with this section if you detected a second router in Section 2. STEP 1. Login into Router 1 by putting the IP of Router 1 into the Internet Explorer browser, as in the example shown in Picture 9-19 where the IP address of Router 1 is 192.168.0.1 STEP 2.
9.3 DDNS (DYNAMIC DOMAIN NAME SERVICE) 9.4 ACCESSING THE DVR USING INTERNET EXPLORER You can access the system over the Internet using a static or dynamic IP address. However, your service provider can change this dynamic address from time to time. When it changes, you will have to return to www.MyIPAaddress.com to get the new public IP address. There are two solutions to this problem. The first would be to obtain a static IP address from your ISP – which can be expensive.
Setting Up ActiveX Control STEP 5. Select Turn User Account Control on or off STEP 1. Open Internet Explorer STEP 2. Click on Tools STEP 3. Select Internet Options in the pull-down menu PICTURE 9-27 STEP 6. Uncheck the box next to “Use User Account Control (UAC) to help protect your computer.” PICTURE 9-32 STEP 4. Click on the Security Tab STEP 5. Select Trusted Sites STEP 6. Click on the Sites button STEP 7. You will then be asked to restart your computer for the change to take effect.
STEP 11. Click the Custom level… button. STEP 13. Click the Reset button STEP 14. Click “Yes” when asked, “Are you sure you want to change the setting for this zone?” STEP 15. Click OK STEP 16. Click Apply STEP 17. Click OK STEP 18. Close Internet Explorer PICTURE 9-37 PICTURE 9-35 You are now ready to access the DVR using Internet Explorer. STEP 12.
ACCESSING THE INTERNET EXPLORER CLIENT After enabling network server on the unit, and enabling ActiveX, users can view the video from the cameras over the LAN or Internet through Internet Explorer. This unit only supports Internet Explorer browser, no other browsers are supported. It also supports Win2000, WinXP, Vista, and Win7.
9.5 REMOTE PLAYBACK Right-clicking the mouse in the main interface will open a sub menu. RECORD PLAYBACK AND CONTROL Open Stream - Click this item, selected channel will open Close Stream - Click this item, selected channel will close PICTURE 9-42 Click button on the Webcam main interface, and the remote playback interface will appear: Close All - Click this item, all channels will close Full Screen - Select this item, the picture will display full screen.
The ruler on top of the bar shows the hours of the day. Right-click the ruler, it will be magnified 10 times allowing users to see the time marks more clearly. Right-clicking the mouse in the search area will open a sub menu. PICTURE 9-45 If you want to view all channels, click Select all, then all check boxes before channels will be selected. When searching for a certain section of a record, draw the bar to the desired position.
9.6 SYSTEM SETUP Server PC Setup Click You can enter the user name and password for the computer which houses the video capture card in the appropriate boxes. This way, when the computer system restarts, it will access to the system with the user name and password input in these boxes to begin running the SuperDVR application. and enter the main setup interface. PICTURE 9-51 As the Windows system may become unstable after a couple of days of continuous operation.
ALARM CONFIGURATION CAMERA SETUP Click the camera icon and the Camera Setup configuration will appear Title - Channel name. Users can set the channel name from Cam1, Cam2, Cam3 and Cam4. Camera security - Users are divided into two standards: normal user and super admin. By selecting this option, only administrator can see corresponding channels. Click the alarm icon to open the Alarm Configuration window You can set the alarm type: Motion and other.
STORAGE DISK Mail setup You can choose where to store recorded files by selecting storage disk. By checking the Recycle check box, users can setup the software to continue recording after the hard drive is full by recording over the oldest files on the hard drive. Send to - Receiver’s E-mail Address By clicking Copy To you can copy the setting of this channel to any other selected channel. You can select the ‘Set Mail Internal’ check box to set e-mail send time, such as 5 seconds, 10 seconds and so on.
9.7 P.T.Z CONFIGURATION MOBILE SURVEILLANCE Click the PTZ icon to configure the PTZ camera’s controls CHAPTER 10 This video surveillance card supports mobile surveillance on smart phones and other devices running Android,Symbian and Windows Mobile Pro operating systems along with the iPad and iPhone on 3G networks. To access the card from these devices you must have first configured your card for remote access as shown beginning with Section 9.2 Configuring Router for Remote Access. 10.
10.2 SYMBIAN STEP 6. PCam will open automatically once the install process is complete. This card supports phones running the 3rd or 5th editions of Symbian S60. STEP 1. Enable network access on the mobile phone. STEP 2. Launch the web browser STEP 7. Input the DVR’s address, ID and password respectively in the fields “Server”, “User” and “Password”. The User Name and Password are the same as used on the DVR. The default is SYSTEM with no password. Click “Go” to log onto the DVR.
STEP 8. In System Setting, select Login Setting to bring up the Login interface. 10.3 IPHONE AND IPAD This card supports connection on 3G networks. Non-3G equipped devices will need a Wi-Fi connection. STEP 9. Input the DVR’s address, User Name and Password then save. The User Name and Password are the same as used on the DVR. The default is SYSTEM with no password. STEP 10. The Access Point of “Winsock” is the default. This access point may differ outside North America or based on your cellular provider.
INSTALLING THROUGH PC OR MACINTOSH COMPUTER STEP 1. Access the iTunes store in your computer and login. STEP 2. Connect your device to the computer. STEP 3. Select the Search function and search for “SuperCam.” PICTURE 10-15 PICTURE 10-18 STEP 4. Click the “Free Application” button next to SuperCam_Pro. (Red box in Picture 10-19) STEP 4. Input your iTunes or App Store password and then click “OK”. The software will be downloaded and installed automatically. PICTURE 10-19 PICTURE 8-16 STEP 5.
OPERATING INSTRUCTIONS FOR IPHONE/IPAD Live View Interface You can access the different viewing functions of the DVR in a similar manner to the controls on the DVR itself. STEP 1. Launch SuperCam. This will bring up the Login interface. STEP 2. Input the DVR’s IP address or DDNS domain name, User Name and Password. Check the “Remember Server” box to save this setting. The User Name and Password are the same as used on the DVR. The default is SYSTEM with no password.
Image View Interface Configuration Interface This window allows you to configure the main settings for how files are recorded and saved as well as how alerts are handled. Button Function Previous picture Record file clip size – This is the maximum size of a single video clip. Next picture To first picture Reserved disk space – This is the amount of space reserved for video recordings on the internal memory. If the available disk space is less than that selected, the video will stop.
10.4 ANDROID STEP 5. You can view the download and installation process in Notifications. Once download is complete, the software will install automatically. SOFTWARE INSTALLATION STEP 1. Enter the Android Market STEP 2. Search for “SuperCam” PICTURE 10-33 STEP 3. Click the Install button PICTURE 10-36 OPERATING SUPERCAM Login STEP 1. Launch SuperCam. This will bring up the Login interface. PICTURE 10-34 STEP 4.
Image View Main Menu This window contains the function buttons needed to access and control your system. Button Function Previous picture Next picture Zoom in Clicking on the help icon will list the functions as well as how to use them.
Server List This allows you to add, delete or modify the DVR connection or connections if you are remotely monitoring multiple systems. Button Function APPENDIX FREQUENTLY ASKED QUESTIONS Installation Cannot Install the SuperDVR Driver Possible causes: • H.264 series capture card has not been installed. Before installing driver, users should install capture card hardware in the PCI slot in the computer case before installing the SuperDVR program. • H.
How to set auto reboot function When a Microsoft Windows system runs continuously for a couple of days the system may become unstable; therefore, it is suggested you restart the computer every few days. In the basic configuration, input Windows user name and password (It is not SuperDVR user name and password), and select time interval, then the Windows system will automatically restart according to the set time. If the Windows system shutdown unexpectedly, i.e.
Other Questions Why doesn’t the computer display work, or why can’t I access Window system? The capture card may not be well installed. Unplug the card and try it again. IMPORTANT! Please unplug the power plug of the computer before re-installing the card to avoid damaging the motherboard chip set. Why I can’t find the recorded files? You do not have enough hard drive space available for recording.
QUICK START INSTRUCTIONS INSTALLATION INSTRUCTIONS STEP 1. Insert the PCI card (But do not connect the Camera yet). STEP 2. Launch Windows. Windows will come up with Hardware wizard. Just click ‘Cancel’. STEP 3. Put the installation CD in the drive and open up SuperDVR folder and run the ‘Setup’ file. Step 4. Follow the steps and in WinXP, it will come up with a message saying the program has not passed Windows logo testing, just select ‘Continue anyway’. STEP 5.
FUNCTION TREE SYSTEM CONFIGURATION TREE Config Basic Config Video ProcAmp System Config Caption Mode Interval of AutoDwell CallMonitor Mode Resolution DeInterlace Storage Disk Select Disk Recycle Windows Auto Login UserName Password Auto Reboot Enable Interval Time Set Live Audio Audio Config Select Channel Gain Adjust Select Camera Brightness Contrast Hue Saturation Gain Mode Auto Gain Enabled Gain Value Alarm Config System Config Buzzer Disk Shortage Motion Hold Time Sensor Hold Time Prerecord Ena
IE CLIENT FUNCTION TREE REMOTE PLAYBACK FUNCTION TREE APPENDIX 106 107
Q-SEE PRODUCT WARRANTY Q-See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software.
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