QT IP CAMERA & NVR BUNDLE QUICK START GUIDE ENGLISH
Table of Contents Welcome What’s Included.................................................................3 Understanding your NVR...................................................4 Get Connected Registration.......................................................................5 Connect Your Cameras.....................................................5 Connect NVR to Display....................................................6 Connect Mouse.................................................................
What’s Included Products shown in this section may vary by system Cameras Number of cameras included vary by system Camera Network Cables 100 feet of Network cable per IP camera Power Supply Your system will include one of the options below A NVR B NVR Cables Actual NVR will vary by system Mouse HDMI Cable Network (Ethernet) Cable SATA Cable Not included with every system 3
HDMI DISPLAY IP CAMERAS EXTERNAL MICROPHONE EXT ESATA BACKUP Understanding Your NVR: Rear Panel SAMPLE KEYLINE AND BULLET POINT USB MOUSE WORK NOTE: Connections on the back of your system may vary based on your model.
Get Connected Step 1: Registration Before installing, please register your device on the Q-See Support Portal at www.q-see.com/register to receive critical updates and support for your system. Registering will also help us to assist you with any technical or warranty issues if ever necessary. Step 2: Connect Your Cameras A. Plug the camera network cable into the camera by connecting the Ethernet cable into the camera network port. You should hear a clicking sound as you connect to the port.
C. Plug the other end of the camera cable into an available PoE port on the back of your NVR. Again, you will hear a clicking noise when cables are inserted correctly. Repeat steps A through C for each camera. Step 3: Connect NVR to Display There are two options to connect the NVR to a display. Option A: HDMI A1. Plug the included HDMI cable into the NVR’s HDMI port. A2. Connect the other end of the HDMI cable to the monitor or TV. A3. Plug the monitor or TV into a surge protector.
Option B: VGA Monitor B1. Plug a VGA cable (not included) into the NVR’s VGA port. VGA might not support full high definition output. Step 4: Connect Mouse Plug the included mouse into the USB port on the back of the NVR. If your model has two USB ports on the back, either one will work. 19” Monitor or Larger B2. Connect the other end of the VGA cable to the monitor. A 19” monitor or larger with 1280 x 1024 resolution is highly recommended. B3. Plug the monitor into a surge protector.
Step 5: Connect to the Router A. Plug the included Network (Ethernet) cable into the Network (LAN) port on the back of the NVR. B. Connect the other end of the cable to an open port on your router (not included). You will hear a click when the cable is properly connected. 8 Step 6: Powering Up the NVR & Cameras A. Plug the NVR power supply cable into the DC Port on the back of the NVR. B. Plug the NVR power supply cable or power adapter into a surge protector (not included).
C. Turn on the NVR’s power switch (if present). The NVR may beep as it powers up. The Startup Wizard will appear on-screen after a few minutes. Step 7: Startup Wizard In order to effectively use the search functions and maintain accurate recordings, you must complete the Startup Wizard. To prevent the wizard from appearing after each reboot, uncheck Enable wizard next time. Click on Wizard Setup to begin. NOTE: The camera will make a faint clicking sound when the power is activated.
A. Set your desired language in the first window: NOTE: If you change the language from English to any other, the system will restart. 10 B. Create a security question in case you forget your password by clicking Edit Security Question in the window below. If the option to Edit Security Question is not visible, go to www.q-see.com/support and search for answer ID 2894.
C. Create a new password for the Admin User account. D. Set the current Date and Time. Click Next to proceed to the Network Setup. Please write down your new password in the space provided below: Username: admin Password: NOTE: Password is case sensitive. NOTE: If you will be connecting the NVR to the internet, enabling NTP allows the NVR to check a network server in order to maintain accurate time.
E. If the connection is successful, it will display your LAN (Local Area Network) address. Click OK to continue. Step 8: Setting Up the QT View Mobile App Download our free QT View mobile app to your mobile device, available for both Android and iOS. If the attempt is unsuccessful, your LAN address will not appear. Ensure that your NVR is properly connected to your network/router before clicking on Previous to try again. Please refer to the Troubleshooting section on page 30 if this problem persists.
To view your cameras on your mobile device, you will need to add your NVR to the QT View Mobile App. B. Scan the QR code displayed on the label on top of your NVR with your mobile device. A. Launch the QT View Mobile App, you may skip any tutorials. Select the QR Code Scanner. NOTE: All screenshots shown are from Android. The app may show “Preview” in place of “Play” button on iOS devices. Select Skip to bypass the demo screens. You can also proceed by swiping the screen to view each slide.
C. Once scanned, the App will return to the Login screen. The NVR’s ID will appear in the SN (Serial Number) section. Enter the password for your NVR and select Play. If you did not change the password on page 11, the default login credentials are: Username: admin Password: 123456 D. You have now successfully connected to your cameras. NOTE: If this is your first time connecting to the NVR, you will be shown a brief demo.
QT View On Your Computer 2. Go to www.QTView.com and click on the ... menu in the upper right corner and select Open with Internet Explorer from the drop down menu. You can access your NVR over the internet on a computer through your browser or, for Windows users, through the QT View desktop application. Using QT View in a Windows Browser Use Internet Explorer for the best QT View experience possible, but you can also use the IE Tab Plugin available for Chrome or Firefox. 1.
4. If www.QTView.com does not load properly, or the screen remains blank after loading, enter the address www.qtview.com/sso.htm in the address bar. 5. Enter the Serial Number, Username, and Password for your system and click Login. NOTE: The serial number is located on the label on top of your NVR. 6. You will be prompted to install a plugin. Click Here to download the plugin. 7. The prompt for the download will appear at the bottom of your browser. Click Run.
8. Once the plugin has been installed, click Refresh or press F5 on your keyboard. Using QT View on a Mac With Safari Safari is the only supported browser on OS X. 1. Open the Safari browser and go to www.QTView.com. 9. Access to your cameras will automatically appear once the page reloads. 2. Enter the Serial Number, Username, and Password for your system and click Login. NOTE: The serial number is located on the label on top of your NVR.
3. You will be prompted to install a plugin. Click Here to download the plugin. 5. An installation window for NVMS9000 will appear. Click Continue to proceed and then click Install. 4. The plugin will appear in the “Downloads” of your browser. Click the Downloads button. Double-click NVMS9000.pkg to begin the installation. NOTE: If you see a message that the file is from an unidentified developer, click OK and refer to answer ID 2634 at www.q-see.
7. Once the installation is successful, click Close. 9. Open the Safari browser again and go to www.QTView.com. 10. Enter the Serial Number, Username, and Password for your system and click Login. 8. Safari must be restarted before proceeding. Click Safari in the Menu Bar. Click Quit Safari.
11. A prompt to trust the NVMS9000 Plug-in will appear. Click Trust. 12. Wait a moment for the connection to your recorder to be established and for the camera feed to appear. Click Main Stream to view in High Quality. Viewing your cameras in high quality will require a fast data connection and will result in higher data usage. 13. Please be patient while the stream refreshes.
Using the QT View Windows Desktop App 1. Go to www.QTView.com and click the link below the login screen to download the Windows software. 2. Follow the on-screen instructions to install the program after accepting the license terms. 3. Launch the program by double clicking the QT View icon on your desktop. 4. Create a username and password for the program. These credentials do not need to be the same as those on the NVR, and are independent. 5. Log into QT View using the credentials you created. 6.
9. Click Manually Add in the Add Device window. 11. Click on Serial Number from the drop down options. 10. Click in the IP/Domain/Serial Number field for the New Device. NOTE: QT View can scan your network to automatically search for NVRs. Please note that using this option to connect automatically will mean that your computer will need to be connected to the same network as your NVR to view camera feeds. Visit www.q-see.com/support for more information.
12. Enter the serial number for your system. If the Username and/ or Password for the system has been changed, enter them now. Otherwise, enter the default username and password. Default credentials: Username: admin Password: 123456 13. Click Add. 14. Click on Control Panel Home in the top left corner.
15. Click on Live Preview. 16. Click and drag root into a blank square. The cameras will automatically load. Video Search, Playback and Backup Your NVR records video captured by your cameras to its internal hard drive. These records can be accessed by selecting Search and Save in the pull-up menu. You can search for video that was recorded during a certain time, by type of recording, and by reviewing snapshots of recordings.
Searching Search by byTime Time A. Set the start and end times of your A. Set the start and end times of your search. search. B. Select which camera(s) to search. Search and Save By Time Click Search. Select which camera(s) to search. Video recorded during the search Click Search period will appear as color-coded bars, showing the time and duration. D. Video recorded during the search period will appear as color-coded bars, Playback Camera) showing the(Single time and duration. E.
Searching Search by byEvent Event A. Set the start and end times of your A. Set the start and end times of your search. search. B. Select which camera(s) to search. Search and Save By Time A Click Search. Select which camera(s) to search. Video recording during the search 01/24/2016 04:18:42 Click Search B period will appear in a list. 01/24/2016 04:38:42 E. Refine your search by selecting the type D. Video recorded during the search of event. period will appear in a list. E.
Get the Most Out of Your Q-See Cameras Follow these tips to maximize the life and performance of your cameras. Distance From Viewing/Recording Device Walls & floors will affect signal strength, especially concrete. Signal Quality 100 ft 200 ft Camera Distance from NVR Mounting Surface Thickness Mount your camera on a wall that is at least 2.5" thick. 28 Avoid direct exposure to weather Mount your camera under an eave or awning if possible.
Do not place camera behind a window Light levels should be approximately the same between camera and target area Consistent lighting conditions will provide optimal camera performance. Do not place near high-voltage wires or other sources of electrical interference Legal Considerations Always check state and local laws before installing cameras. (2011 NEC 820.
Troubleshooting Testing for Power and Night Vision After you connect your camera to the NVR, if you do not see a video image on screen and your NVR does not display a “video loss” message, you should test your camera to ensure it is properly connected. 1. With the NVR powered on and your camera(s) still connected to the system, cover the lens end of your camera with your hand or an object to completely block it. 2. Keep the lens blocked for 10 seconds.
Glossary IP (Internet Protocol): IP devices communicate with each other via a local network or over the Internet. Language: This is the language the NVR will use. NTP (Network Time Protocol): This maintains the accuracy of the NVR’s clock. NVR (Network Video Recorder): IP and Wi-Fi cameras connect to the recorder over the network directly via network (Ethernet) cables. Local IP Address: The NVR’s address on your local area network (LAN). Warranty & Support Visit www.q-see.
24/7 Online Support Portal and Knowledge Base How–To’s Support Videos Firmware Updates Software Manuals and Guides ADDITIONAL SUPPORT 24/7 Online Chat & Email Support English & Español GQTI-E-V2 Repairs and Returns Rev. 11/06/17, QT878, QT874 www.q-see.
