QT SERIES NVRS REC HDD BACKUP NET 1 2 3 4 PLAY 5 6 7 8 9 0/10+ /ESC Menu/+ Enter Backup/- Search REC HD NVR QT8316 USER MANUAL 1
Thank You for Choosing a Q-See Product! All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com. Be certain to make the most of your warranty by completing the registration form online.
About this Manual This manual is written for the QT family of NVRs. Not all features and capabilities are shared across all models so you may see features described which are not applicable or available on your machine. In addition you may see screen images that do not exactly match those on your display. This manual was accurate at the time it was completed.
TABLE OF CONTENTS 1. INTRODUCTION 7 For Your Safety 7 Features 8 2. CONNECTIONS AND CONTROLS 10 2.1 Connections 10 2.2 Mouse 12 2.3 Remote Control 13 2.4 Video Display Connecting a Video Display Multiple Monitors and Spot Out 16 16 17 2.5 IP Cameras Using the POE Ports On Your Local Network Over the Internet Camera Placement Additional Considerations 18 18 19 21 24 25 3. BASIC FUNCTIONS 26 3.1 Power On/Off Power On and Login Power Off 26 26 26 3.2 The Control Bar 27 3.
. BACKUP Formatting a USB Drive in FAT32 Backing Up a File Playing Back a Video File on a Computer Important Considerations 6. NVR MANAGEMENT 53 53 54 55 55 56 6.1 Information Event Information Log Information Network Information Online User Information 56 57 57 57 58 6.2 Manual Alarm 58 6.3 Disk Management Disk Advanced 59 59 59 6.4 Firmware Upgrade 60 6.5 Logoff 61 6.6 Shut Down 61 7. ALARMS 62 7.1 Alarm Input 62 7.2 Alarm Output 63 7.
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INTRODUCTION CHAPTER 1 FOR YOUR SAFETY To prevent damage to your Q-See product or injury to yourself or to others, read and understand the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them. WARNING! ELECTRIC SHOCK RISK! n Check the unit and any accessories included in the package immediately after opening. If items are missing or damaged, repackage and return to the point of purchase.
FEATURES This NVR uses high-performance video processing chips and an embedded Linux operating system for quality image recording and ease of use. It utilizes numerous advanced technologies including the industry-standard H.264 compression to deliver high-quality, smooth videos and dual stream capability for remote viewing. A SATA hard-drive interface offers upgradability and two video ouputs allows for the choice of viewing on a VGA monitor or a standard TV.
ALARM 1-4 channel alarm output and up to 16-channel (depending on model ) alarm input available Supports scheduling for motion detection and sensor alarm Supports pre-recording and post recording Supports linked channels recording once motion or alarm is triggered on designated channel SECURITY Customize user rights: log search, system setup, two way audio, file management, disk management, remote login, live view, manual record, playback and remote live view Supports 1 administrator and 15 users.
CONNECTIONS AND CONTROLS CHAPTER 2 2.1 CONNECTIONS The below show the ports found on the back of your NVR. Their location will DCillustrations 48V DC 12V differ by model, but their function will be the same. The Connections and Specifications sheet that came with your recorder will show the layout of your recorder’s connectors along with any extra information that may apply to your model. POWER Your NVR will has an internal power supply that powers the system as well as its built-in POE block.
RS232 RS232 Depending on your model, your NVR may have one or more of these ports as well: AUDIO AUDIO IN Standard RCA-type connectors. Audio In ports are for connecting microphones which have been located near a camera to capture audio. The Audio Out port is to connect to a speaker. The color of these ports may vary. AUDIO IN VIDEO OUT VIDEO OUT VIDEO OUT (RCA) Connect to a standard television as a video display using an RCA cable (not included).
2.2 MOUSE The mouse is the default tool for navigating through the menus. We have found that the majority of our customers prefer to operate their systems using the USB mouse because of its ease of use and flexibility and our manual is set up with this in mind. Certain functions can also be performed using the controls on the front panel of your NVR. The Connections and Specifications sheet that came with your recorder explains those functions.
2.3 REMOTE CONTROL The remote control allows you to perform most of the day-to-day functions from a short distance. It functions as a typical remote control with additional buttons allowing you to navigate through menus and control functions. We recommend that you configure your NVR using the mouse controls, reserving the remote control for operations such as live viewing, file search and playback. Your remote uses two AAA-sized batteries (included).
1 2 REC 5 6 8 1 2 3 4 5 6 7 8 9 -/-- 0 Fn1 Multi Next SEQ Audio 10 12 3 4 SPOT 9 11 ENTER Menu 7 Exit 13 IRIS+ + 14 15 16 19 20 23 + Focus _ P.T.Z.
Item Button Function 1 POWER Soft power down switch.
2.4 VIDEO DISPLAY QT-Series NVRs can use a television or a 19” or larger monitor as a main video display. Certain models also provide the option of using a high definition display, such as an HDTV. A video display is not needed for day to day use of your NVR if you are only monitoring it remotely via a mobile device or using a computer, but one is needed for initial setup.
Changing Display Resolution BASIC You can adjust the NVR to optimize its output to best match the capabilities of your monitor or HD display through the following steps: STEP 1. Open the Basic window in the Setup window which is located in the Main Menu. STEP 2. Click on the System tab. STEP 3. Use the Video Output pull-down to select your desired resolution. STEP 4. Click on Apply to save your settings and then click Exit. STEP 5. Your system will restart. You will have to re-log in afterwards.
2.5 IP CAMERAS What makes Internet Protocol (IP) or Network cameras different is that they each have a little computer processor inside them that allows them to talk to the NVR over a network - including the Internet. There are three ways you can connect your cameras to your NVR: 1. Directly through the PoE Ports 2. Through your local network 3. Remotely over the Internet USING THE POE PORTS This is the simplest method. These ports provide power to the camera while receiving their video signal.
ON YOUR LOCAL NETWORK Instead of running the cable directly between your camera and NVR, you can connect the camera to the same network used by your NVR.
STEP 6. Select a camera or cameras from the list by checking the box to its left. Click Refresh, if the camera you’re looking for does not appear. STEP 7. Click OK to return to the Device Manager window. PICTURE 2-14 STEP 8. The camera is still disabled. Select a camera and click on Setup in the lower left of the Device Manager window. PICTURE 2-15 STEP 9. Check the box titled Enable and then click OK. Repeat to enable other cameras. Click Apply to save your cameras to your list and then click Exit.
OVER THE INTERNET This allows you to connect to cameras in a completely different location. • You will need to use the IP Tool (PC) or the NVMS software (Mac) included on the Manuals and Software CD or by download from www.Q-See.com/support. Router NVR• Follow instructions NVRin theNetwork Port IP Camera Manual (also on the CD) to get the IP POE POE POE address of the camera.
CONFIRMING THAT PORTS ARE OPENED Like your NVR, your cameras feature UPnP technology that allows them to communicate with the network and through to the Internet. Two “ports” (think of them as doorways through the firewall) are used; 85 and 9008. You will want to verify that these have been automatically opened by using an online tool at www.canyouseeme.org using the same computer. STEP 6. Enter “85” into the box labeled “What Port?” STEP 7. Click on the Check button. STEP 8.
STEP 10. Return to your NVR. Select IP Camera from the Main Menu. Click on Add. IP Camera PICTURE 2-21 STEP 11. Check the box titled Enable. PICTURE 2-22 STEP 12. Enter the camera’s information: IP address: Shown on CanYouSeeMe.org Server Port: 85 User Name: admin Password: 123456 PICTURE 2-23 STEP 13. Check the box titled Enable and then click OK to return to the Device Manager window. Click Apply to save your cameras to your list and then click Exit.
CAMERA PLACEMENT When installing your camera, it is important to select a proper site not only for field of view, but for other considerations as well: Distance from viewing/recording device. The further the camera is from the NVR or monitor, the higher the chances of signal degradation. The camera’s power supply should be located as near to the camera as possible when the distance exceeds 200’ as the power level will drop over extended distances resulting in a decrease in video quality.
Because your camera is weatherproof, it requires less protection than weather-resistant cameras and it can be placed in more exposed locations if needed. Keep in mind that most Q-See cameras are designed to operate between -40°F to 122°F (-40°C to 50°) with a relative humidity of up to 95%) and consider wind chill and other environmental factors when selecting your location. Specialty cameras are also available from Q-See which are able to operate in more extreme environments.
BASIC FUNCTIONS CHAPTER 3 3.1 POWER ON/OFF Before turning on the NVR, ensure that all connections are good. POWER ON AND LOGIN Connect the power supply and the NVR will power up. The LED labelled POWER on the front will illuminate and the NVR will display the live image from Channel 1. Before you can proceed, you will need to log into the NVR. STEP 1. Right-click with the mouse anywhere on the screen STEP 2.
3.2 THE CONTROL BAR When a user is logged in, pressing the ESC button on the NVR or right-clicking on the screen with the mouse will display the CONTROL BAR on the bottom of the screen. Menu Screen Display Mode Dwell Color Zoom Volume PTZ Snapshot Move Record Control Bar Playback PICTURE 3-3 The functions of the Control Bar are listed below. Screen Display Modes are covered on the next page and the other functions will be covered in more detail in the following chapters. Menu: Opens the Main Menu.
DISPLAY MODE By clicking on the display mode buttons on in the Control Bar you can quickly configure how your cameras’ video feeds are displayed. The settings here will temporarily override the default configuration made in the Main Monitor tab in the Live menu (see Section 4.2 Live Configuration) until the system reboots. You can select whether to view a single channel at a time, two channels in a picture in picture format, or view multiple channels in a split screen mode.
Picture in Picture If you wish to only monitor two channels at a time, use the Picture-in-Picture mode. The icon for this display mode is shown at the far right of Picture 3-4. 1 2 5 6 3 7 None 4 8 1 2 3 4 5 6 7 1 8 2 3 4 5 6 7 8 None PICTURE 3-6 PICTURE 3-7 Clicking on the Picture-in-Picture button will open a pop-up window (Picture 3-6) allowing you to select which channel will be the main video feed.
3.3 LIVE VIEWING AND RECORDING SWITCHING VIDEO OUTPUT As described in Section 2.4 Video Display, the NVR is normally configured to output video signal to a 19” or larger monitor through the VGA port on the back. LIVE VIEWING The normal mode of the NVR is to display the live feed from the cameras. Configuring which channels will be displayed, naming the cameras and other display settings will be covered in SECTION 4.2.
3.4 QUICK PLAYBACK Pushing the playback button on the NVR or remote will enable you to play back what has been recently recorded by launching Quick Playback. Playback Button Clicking on the Playback button within the Control Bar will begin the Quick Playback process as well. PICTURE 3-9 The time period for the Quick Playback can be set by clicking the upward-pointing arrow icon next to the Playback button. You can chose to go back 2-, 5- or 10 minutes.
PLAYBACK CONTROL BAR The controls operate in a similar fashion to those of a conventional NVR or other video playback device but with a few additional commands available to you: Play/ Frame Pause Advance Rewind Screen Display Mode 08/19/2011 12:02:00 Stop Previous Record Zoom Color Trim Backup Volume Exit Hide Tool Bar >>1 X Fast Forward Playback Speed Playback Progress Bar Next Record PICTURE 3-11 Previous/Next Record: Moves to the prior or following recorded event, respectively.
Playback Progress Bar: The slider moves along the Playback Progress Bar as the video plays. Moving this with the mouse will go to another segment of the video. You can move to another point in a single video by first clicking on that channel and then moving the slider to the desired time. Other channels will continue progressing normally. Trim: Using this tool allows you to save a segment of the video record rather than having to back up the entire file.
MAIN MENU SETUP CHAPTER 4 4.1 BASIC CONFIGURATION This chapter is intended to help you get your NVR up and running before you activate any advanced features which are covered in later chapters. You can use the mouse, remote control and the buttons on the front of the NVR to operate your system, but for convenience, we will be discussing operations using the mouse. Information on P.T.Z. cameras and alarms will be found in their own chapters, Chapters 7 and 8, respectively.
BASIC MENU There are three tabs covering System, Date & Time and Daylight Savings Time (DST). System Tab The following settings can be changed in this menu: Device Name: This will display when you access the NVR remotely via your mobile device, a web browser or through the CMS software. Naming the device will help users recognize the device when monitoring numerous NVRs remotely.
Date & Time Tab Set date, time, time format and related configurations in this menu. IMPORTANT! To maintain the integrity of recorded video, you should set the NVR to the correct date and time before making changes in other menus. Setting the correct date and time before proceeding is essential to maintaining the integrity of your video records - especially for purposes of evidence. Making these straightforward settings should be your first priority before proceeding further within this manual.
4.2 LIVE CONFIGURATION Live configuration includes four submenus: Live, Main Monitor, Spot and Mask. Live Tab Use this menu to set camera names and adjust picture colors, brightness, hue saturation and contrast for optimal picture results. LIVE You can individually name cameras by highlighting the field for each camera. The virtual keyboard will appear allowing you to enter characters, numbers and symbols with case sensitivity. ENTER will save the name and return to the LIVE menu.
Spot Tab This allows select feeds to be viewed on a separate monitor that is connected to the NVR but may be in another room, for example. There will be no menu access on this auxiliary display. The channel groups in the Spot monitor can be different than those in the main monitor. You may create groups of channels or designate a single channel as a group. A channel may be placed within more than one group. Select the order of the channels and their dwell time.
4.3 RECORD & CAMERAS Depending on your model, your NVR will record at 720p and/or 1080p resolution. There are five sets of options; Enable, Record Bitrate, Time, Stamp and Recycle Record. Enable Tab Select some or all of the cameras to record to the NVR. Depending on your NVR model, you can set up to 16 cameras to record audio in addition to video. This will require cameras equipped with microphones or separate microphones connected to the camera(s).
Time Tab You can set the length of time the NVRs record an event before and after a motion detection or alarm is triggered as well as how long an individual record is preserved. Pre-alarm record time: This sets the length of time showing events prior to a motion detection or sensor-triggered event that is included in the record. Post-alarm record: Sets the length of time from 10 to 60 seconds - that is added to the record after the event is finished.
Snap Tab In this tab, you can configure how many still images are taken, the quality of the images and the timing between them when the Snapshot button is pushed on the Control Bar. RECORD Enable Record Bitrate Time Stamp Recycle Record Resolution CIF Quality Medium Snap Time Interval [S] 2 Snap Number 1 Snap Default Apply Exit PICTURE 4-18 Recycle Record Tab This is selected by default. Recycle record allows the NVR to record over old events when the hard drive is full.
4.4 SCHEDULE CONFIGURATION Your NVR is configured to record whenever motion is detected. If this is your desired setting then you will not need to make any changes. However, you may configure each channel to record at specific times based on time of day, motion detection or other sensor input. There are three tabs; Schedule, Motion and Sensor Schedule Tab The schedule for automatic recording can be set either of two ways. 1.
4.5 NETWORK CONFIGURATION The Network Configuration window is used to control how your NVR works in a networked environment. Much of this is now handled through the Scan N’ View service and the average user will only need to edit settings in the Email tab. However, if you wish to remotely monitor your NVR using the CMS or NVMS software, you will need to ensure that the NVR’s ports have been forwarded.
Obtain IP Address Automatically – Clicking this box will obtain the IP address, subnet mask, and gateway IP from the router. PPPOE – Selecting this enables Point-to-Point Protocol over Ethernet (PPPoE) which allows you to directly connect your NVR to the Internet through your modem. Do not use this unless you are connected to a modem instead of a router. Contact your ISP for your account information including user name and password. The TEST button will verify that your information is correct.
EMAIL This tab allows you to set how your NVR will send out e-mail alerts. You will be able to send e-mail alerts to three addresses. NOTE! Depending upon your settings, the system can generate a lot of e-mail alerts. For that reason, we recommend setting up a dedicated e-mail address specifically for the system to send alert notices. If you do not have your own e-mail system (such as a corporate mail server) you should consider using a free e-mail provider.
SERVER You can stream video and send notifications to a computer on the same network as your NVR. This is set up using the CMS or NVMS software which is covered in their own manuals. The free software is included either on the CD that came with your system, or it can be downloaded from www.Q-See.com/ custhelp along with the manuals. NETWORK Network Email Server NAT Other Settings Enable Server 192.121.0.
OTHER DDNS Commercial ISPs provide their customers with dynamic addresses (IP numbers). These numbers can change from time to time depending upon your service provider. This will not affect your connection using Scan N’ View. However, if you are using the CMS or NVMS software - or another method of remote monitoring - these changes will cause you to lose the ability to remotely access your NVR from your mobile phone or other out-of-network device.
4.6 USER MANAGEMENT USER ACCOUNTS AND PASSWORDS You can set up accounts for each individual user and grant them control of select parts of the surveillance system. An administrator account is already created on the NVR. Additional accounts can be created for users but only one administrator account is allowed. NOTE! The Admin account cannot be deleted. You should change the password for this account. PICTURE 4-28 To add a user select the Add button and the ADD USER window will open.
4.7 ADVANCED In this set of commands, the user can erase all the settings, import or export data files to and from the NVR and control who can remotely access the NVR through three submenus: Reset, Import/Export and Block/Allow List. RESET Clicking on this option will open a warning dialogue asking you to confirm that you wish to remove all settings and reboot the system. You must select OK to continue with the reset or hit CANCEL to exit without changes.
4.8 FILE SEARCH, PLAYBACK AND MANAGEMENT Access the recordings on the NVR, play them back and backup the recordings to an external storage device. Four submenus appear in this section: Time Search, Event Search, File Management and Image. PICTURE 4-34 NOTE! Throughout this window, if the screen resolution is VGA 800*600, the time search interface will show a Hide button. Clicking on this button will expand or minimize the entire interface as needed.
EVENT SEARCH Selecting this tab will bring up a list of recorded events. Your NVR is configured by default to record when motion is detected. You can choose whether to display events triggered by Motion, Sensor or both. These files are saved as events. Select the date you wish to search and click the Search button. You will be presented with a list of recorded events. Image Select the channel and click the Double-click the event file you wish to play back.
IMAGE This tab functions much as the Event Search tab by allowing you to search for and view the still images captured when you click on the Snapshot icon on the Control Bar. These images are stored on the NVR’s hard drive just as with video files. Select the date to search, along with the start and end times to search between. You can also select which channels you want to include in the search. Clicking the Search button in the upper right of the window will bring up a list of available images.
BACKUP CHAPTER 5 This NVR supports backing up files to USB flash drives and USB hard drives through the USB port on the front panel. Remote backups can be performed over the Internet. Refer to Section 2.4 Remote Backup in the Remote Monitoring Guide. NOTE! External USB hard drives used for backing up data will need to be in the FAT32 format. Most new drives will need to be reformatted before use with this NVR. FORMATTING A USB DRIVE IN FAT32 Windows XP to Windows 7: STEP 1. Connect drive to PC STEP 2.
BACKING UP A FILE Selecting BACKUP in the Main Menu will open the Backup configuration window. The search for files to backup is much like the method used to search for files to play back as was covered in the previous chapter. Set the start and end times as well as channel(s) you wish to back up. Clicking the Search button will bring up the search results in the Data Backup list box. PICTURE 5-1 Select specific events or select the All button.
PLAYING BACK A VIDEO FILE ON A COMPUTER Windows PC - You may play AVI formatted files using Windows Media Player, QuickTime, DIVXplayer or other media players. The files can be opened and played in a similar manner to any other media file. The Superplay.msi program is a PC-only application and is saved onto the same drive as video files when the Backup Player option is selected.
NVR MANAGEMENT CHAPTER 6 6.1 INFORMATION PICTURE 6-1 This window enables the user to monitor the status of the system, its network connection, online users, history and events through five submenus: System, Event, Log, Network and Online Users. INFORMATION System Event Log Online Users Record QRCode Network PICTURE 6-2 SYSTEM INFORMATION Data on the system’s hardware, MCU (MicroController Unit), kernel (if applicable) and firmware versions can be found here along with the device’s name and ID.
EVENT INFORMATION This window lists recorded events. This list can be searched by date, time, type of event and channel. LOG INFORMATION PICTURE 6-4 This window lists user activity within the system. PICTURE 6-5 This record can be searched by type of operation, date and time, and etcetera. It can also be exported to external USB storage devices using the backup function.
ONLINE USER INFORMATION Information on remote users currently connected is displayed in this window. PICTURE 6-7 Refresh – Updates the list of online users Disconnect – The Administrator can disconnect a selected user from the NVR. That PC will not be able to access the device for five minutes thereafter. You can also permanently block a user by using the Block/Allow list in the Advanced menu. See Section 4.7.
6.3 DISK MANAGEMENT This window displays information on the drive or drives mounted within the NVR including size, available space and status. DISK The Disk tab shows the capacity of the hard drive, its type and status. The drive can be set to read only, which will disable recording, but will preserve the data currently stored within it. DISK MANAGEMENT Disk Advanced ID Type 01 IDE Size [GB] Free [GB] 3.93 1.
6.4 FIRMWARE UPGRADE This window will display firmware updates that are loaded on a USB flash drive in the front USB port. PICTURE 6-12 Firmware upgrades are available from Q-See at www.Q-See.com/Support and may be found by looking up your specific model. Firmware should only be upgraded to fix a specific problem or add features as ongoing development may result in features being replaced or changed.
6.5 LOGOFF Logging out of the NVR is recommended when there are multiple users or when physical access to the NVR is not restricted. Clicking on the Logoff icon will bring up a window asking for confirmation. After logging off, a user can log back in by clicking on the Menu icon and entering their user name and password. 6.6 SHUT DOWN This is a “soft power down” of the NVR. It shuts down the firmware and hard drive, but does not power down the NVR itself.
ALARMS CHAPTER 7 Many QT Series NVRs feature connections for external alarms – both input and output. Please consult Chapter 2 Connections and Controls to determine whether your model includes this feature and where the connection block is located. The alarm connector block shown in Picture 7-1 is only a representation and your actual connector may look different. When an event is detected the system can notify local users or send notification to a monitoring service.
7.2 ALARM OUTPUT The alarm output port should not be directly connected to a higher power load (greater than 1A) to avoid high current which may damage the relay. Use the co-contactor to establish the connection between the alarm output port and the load. • 2 way relay alarm output (NO contact). Provides external power to external alarm device. • To avoid overloading, please read the following relay parameters sheet carefully.
7.3 ALARM CONFIGURATION Alarm configuration allows the NVR to begin recording based on input from other remote sensors such as infrared motion detectors or contact alarms which are connected to it. There are five submenus; Sensor, Motion, Video Loss, Other, and Alarm Out. SENSOR In this window you can setup optional external sensors to cause the NVR to begin recording. There are three tabs in this window: Basic, Alarm Handling and Schedule.
To Record allows you to determine which cameras will begin recording. Cameras can be set to record individually, in blocks, or all cameras can be activated. To PTZ activates preset, cruise or track functions on selected Pan-Tilt-Zoom cameras. Depending on your model of PTZ camera, one of up to 128 pre-set actions can be engaged. Check your camera’s manual for details. Schedule Tab Set by default to always on, the schedule can be altered in the same manner as that used in Schedule in SECTION 4.4.
Test your settings by moving something or someone through the grid area in the camera’s view. Motion should not be detected outside of this area but you should see a yellow humanoid figure appear in the screen once the NVR detects movement within the grid. Removing the grid where there is a flag or trees that frequently move in the wind will prevent false alerts. Click on the Disk button to save your settings before exiting the setup process by clicking on the X button.
ALARM OUT Set how the alarms are handled and transmitted in this window. This controls any device attached to the ALARM OUT port on the back of the NVR. There are three tabs; Alarm Out, Schedule and Buzzer. Alarm Out Tab You can set the relay alarm out name as well as the hold time. Hold time is the interval between consecutive alarm activations so multiple events within the interval will not cause the alarm to sound again.
HARD DISK DRIVE CHAPTER 8 Your NVR uses a standard desktop or 3.5” SATA (Serial Advanced Technology Attachment) hard disk drive and will support drives up to 3TB (terabytes). These drives are the current industry standard and may be purchased wherever computer parts are sold. Depending on where you purchased your NVR, your hard drive may already be installed.
STEP 4. Connect the power and data cables. Press firmly, but do not force them onto the pins or you may damage them. The connectors are “keyed” to ensure they are connected in the proper position. HARD DRIVE STEP 5. Attach hard drive to the base of the NVR with screws using the four mounting holes. STEP 6. Replace the NVR cover and secure.
8.2 CALCULATING THE RECORDING CAPACITY OF A HARD DRIVE While the physical data capacity of a hard drive is fixed, how much video you can record upon it depends on your recording configurations. Higher quality recordings will take up more space on the drive and setting the NVR to record for more frequently will fill it up more rapidly. The chart below shows how long it would take to fill up a hard drive if the NVR was recording on all channels 24/7.
APPENDIX A.1 TROUBLESHOOTING 1. The NVR does not start after connecting the power, what is wrong? a. The power adapter may have been damaged, or is not providing enough power. Please change the adapter. b. The NVR may not be getting enough power from the outlet or surge protector it is attached to. c. There could be a problem with the system board on the NVR 2. The indicator lights of the NVR are on, but no output. Why? a. The power adapter may have been damaged, or is not providing enough power.
8. How do I input letters and numbers? To input letters (such as passwords) and numbers click the box behind where text is to be entered, and then a small keyboard will appear. Please select number or letter to input (the default password is 123456), or you can use the digital keys on the front panel, or the digital keys on the remote control. 9. PICTURE A-1 How do I upgrade the firmware on the NVR? After you download the new firmware from the Q-See website at www.Q-See.
11. What are the PC configurations for 16-channel real time access with fully open mainstream channel? PC MODULE PARAMETERS CPU Intel Core(TM)2 Duo CPU E4600 HDD 500G RAM 2GB VGA 1GB Video RAM, Full Direct Draw Support OS Windows XP(SP2 above)/ VISTA/Win7/8, Mac OSX 10.7, 10.8, 10.9 DIRECTX 9.0 12. On Vista and Win7 I am getting an error message that Codec can’t be installed or is missing, how do I solve that? There are two ways to fix it: a.
Q-SEE PRODUCT WARRANTY Q-See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software.
QUESTIONS OR COMMENTS? CONTACT US PRODUCT SUPPORT, DOWNLOADS, FIRMWARE UPDATES & MANUALS 24/7 Technical Resource Data Base Live Chat (M-F, 6am - 7pm Sat & Sun 9am - 5pm PST) www.Q-See.
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