Remote Monitoring Guide DVR MODELS QR, QSDR & QSD9004 PC with Windows Operating System iPhone Android BlackBerry* * Select Models Setup and Operating Guide for Remote Internet and Smartphone Monitoring, MyQ-See DDNS, and Email Notification 1
TABLE OF CONTENTS Thank You for Choosing a Q-See Product! This manual was accurate at the time it was completed. However, because of our ongoing THANK YOU FOR PURCHASING THIS Q-SEE PRODUCT. effort to constantly improve our products, along with smartphone and router manufacturers EVERY EFFORT HAS BEEN MADE TO MAKE THIS DVR SIMPLE TO ASSEMBLE AND USE.
CONFIGURING THE DVR FOR REMOTE ACCESS UPNP CHAPTER 1 1.1 NETWORK SETTINGS The Network Setup menu options need to be configured in order to access the DVR remotely over a network or the Internet. You will make the settings in the Network Setup menu. Universal Plug and Play, or UPnP for short, is a new set of networking protocols created by consumer electronics manufacturers to allow easier connections of networked devices such as computers, printers, mobile devices and network-capable security DVRs.
B. WINDOWS VISTA and WINDOWS 7 – Click on the START menu (Windows icon) in the lower left of your screen. Type “cmd” into the field that says, “Search programs and files” and hit ENTER or click on the magnifying glass icon. PART 3: Activating UPnP in the DVR Microsoft Office Outlook 2007 Devices and Printers Sticky Notes Default Programs iTunes Help and Support Adobe Acrobat STEP 6. On the DVR, access the Network menu from the Main menu. 1 All Programs cmd Shut down 3 STEP 7.
DHCP If you are going to access the DVR from a smart phone you will also need to go the Mobile Setup and set up the DVR for smart phone access. When selecting DHCP as the Network type, the router automatically generates a DVR IP address once the Network Setup menu is exited and the DVR is restarted. Go to the Main Menu and click on the DEVICES icon. 1 STEP 1. Select DHCP from the Type drop-down menu, STEP 2. Click on APPLY STEP 3. Select EXIT. 2 STEP 4. Restart the DVR.
STATIC Some DVRs are unable to automatically generate the IP address and supply it to the DVR. Setting up a Static IP address accomplishes the same result as using DHCP in the previous section, but it requires you to locate the information in the router yourself. STEP 1. To access the router’s settings you will need to enter the Command (CMD) panel on a computer also connected to the same router as the DVR. A.
1.2 PORT FORWARDING Click on ADD CUSTOM. Download the FREE Simple Port Forwarding program from: http://www.simpleportforwarding.com/download Click on Download on Mirror 7 to download and install this program. PICTURE 1-21 Once the program is installed, go to the Windows Start Menu (Windows icon in the lower left of your monitor) and look for Simple Port Forwarding in the program list. Click on the program to launch it.
You will now be returned to the main window of the program. The ports you added will now show on the list. Click on Update Router at the bottom. If for some reason, a port or ports that you forwarded are not listed in the Router and if you see a message in the Scripts list on the left side of the window stating that the port already exists (Red box in Picture 1-28), then you will need to change the Port 80 to 85 in the DVR and start over again.
Click on Begin. If you receive a message stating that the port is online and can be reached, then you have set it up correctly. 1.3 DDNS (DYNAMIC DOMAIN NAME SERVICE) You can access the DVR over the Internet using a static or dynamic IP address. However, your service provider can change this dynamic address from time to time. When it changes, you will have to return to repeat the steps in in Network Settings or by visiting www. MyIPAaddress.
To set up the DVR for access through a dynamic domain name: REMOTE MONITORING WITH A PC CHAPTER 2 Once you have configured the network settings on the DVR to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet, you will be ready to remotely view your cameras using a webcam program based on an ActiveX control. For this to work, you will have to enable the ActiveX control options that are built into Internet Explorer.
SETTING UP ACTIVEX CONTROL STEP 5. Select Turn User Account Control on or off STEP 1. Open Internet Explorer STEP 2. Click on Tools STEP 3. Select Internet Options in the pull-down menu PICTURE 2-5 STEP 6. Uncheck the box next to “Use User Account Control (UAC) to help protect your computer.” PICTURE 2-9 STEP 4. Click on the Security Tab STEP 5. Select Trusted Sites STEP 7. You will then be asked to restart your computer for the change to take effect. STEP 6.
STEP 11. Click the Custom level… button. STEP 13. Click the Reset button X Security Settings - Trusted Sites Zone Settings .NET Framework Loose XAML STEP 14. Click “Yes” when asked, “Are you sure you want to change the setting for this zone?” Disable Enable Prompt XAML browser applications Loose XAML Disable Enable Prompt STEP 15. Click OK XPS documents Loose XAML Disable Enable Prompt STEP 16. Click Apply *Takes effect after you restart Internet Explorer STEP 17.
Scroll down to “Security”, and select the options to “Allow software to run or install even if the signature is invalid”, and “Allow Active Content to Run Files on My Computer” (RED box in PICTURE 2-16). ? X Internet Properties Security Privacy General Security Privacy Content Connections Programs Advanced Settings Home page To create home page tabs, type each address on its own line. Security Allow active content from CDs to run on My Computer* http://www.q-see.
VIEWING LIVE AND RECORDED VIDEO SETUP The Menu is located on the top left hand side of the screen. This toolbar includes selections for LIVE, REPLAY, SETUP, and LOGOUT. Selecting SETUP from the Net-Viewer toolbar will allow the configuration of the controls for recording preferences, alarm preferences, PTZ controls and the network and system settings.
PTZ Control STEP 3. To configure the DVR to detect motion: • Select ON or OFF from the STATUS drop down menu to enable or disable motion detection on each camera • Select LOW, MEDIUM, HIGH, or HIGHEST from the SENSITIVITY drop down menu to set the sensitivity of the motion detection The PTZ tab on the Setup menu allows the configuration of the PTZ camera options. Use the following instructions to configure each PTZ camera. You will need to have your camera’s manual at hand.
Setting PTZ CONTROLS The SETTING tab on the Setup menu allows the control of the Net-Viewer program settings. The PTZ controls operate in the same manner as those on the DVR. For more information, refer to PTZ Setup and PTZ Control on pages 26 and 27 of the User Manual. Internet Bandwidth - Select your system’s Internet bandwidth from the drop down menu. If you are experiencing jerky playback, you may wish to choose a lower setting.
E-MAIL NOTIFICATION SETUP CHAPTER 3 Your DVR can be configured to notify you via e-mail when it detects motion. You will need to set up an account which DVR can use to send out alerts before proceeding. NOTE! Depending upon your settings, the system can generate a lot of e-mail alerts. For that reason, we recommend setting up a dedicated e-mail address specifically for the system to send alert notices.
REMOTE MONITORING USING A SMARTPHONE ANDROID CHAPTER 4 This surveillance system can be configured to be viewed remotely from a 3G Smartphone. This DVR is compatible with mobile phones running Windows Mobile Pro, Symbian and Android operating systems, along with the iPhone, iPad, and some Blackberry models. 1. Enter the Program function and highlight the Market icon. Before continuing, you should have already forwarded port 18004 as described in the Port Forwarding section earlier in this guide.
7. Once the program is open, it will go to the main screen which includes the controls for operating the DVR. 5. Follow the steps until the program is downloaded and installed. PICTURE 4-6 PICTURE 4-9 Item 6. Clicking on Open once you receive the “Application Installed” notification, or clicking on the Asee icon in My Programs will launch the program.
7. The ASee program will appear in your list of applications. Click on Apply. BLACKBERRY Supported BlackBerry Models: Curve 8900, Bold 9000 & 9700, Pearl 9100 & 9105, Tour 2 9650 and Onyx 9020. 1. Blackberry Desktop Manager needs to be installed on your PC. If you do not have this you can download it from the Blackberry website. Then download the Blackberry application file from the DVR product page on the Q-See website and extract it. You will get a Asee.alx file. PICTURE 4-14 2.
A. Select the Network Type (3G or WiFi) supported by the phone. 3. When the program launches it will open the main interface, the Live Display, which will include the controls for the DVR. # Function 1 Connect/Disconnect 2 Full Screen 3 Snapshot 4 Setup 5 Help 6 Channel Selection PICTURE 4-17 B. Click the Save button to save the above setting, and system will return back to Live display 7 PTZ Control 4.
F. You can delete a record using the Delete button. 6. Click the Full screen icon to enter into full screen display mode. To quit full screen mode, click the trackball button again. 7. Click the the Next Page button to reveal the PTZ Control icon. You are now able to control the PTZ camera. PICTURE 4-23 8. Click the Help button to view the software’s Help instruction. PICTURE 4-26 9. Click the Close button to exit the program. 5.
IPHONE 1: On your iPhone, go to the Apple Appstore and Search for ASEE. Download and install this program. After finishing installation, the ASEE icon (Picture 4-28) will appear in the iPhone’s list of apps. 3. When accessing this program for the first time, or if you need to change settings, click the Setings button to open the Settings window.
SYMBIAN 4: Click the Continue button at the pop-up prompt to allow the program to utilize the network. 1: You will need to copy the software appropriate to which version of Symbian you running - either ASee_AL_3rd _0723.sisx or ASee_AL_5th_0723.sisx to your smartphone. Both are available on the disk that came with your DVR or from our website at www.Q-See.com. PICTURE 4-34 PICTURE 4-31 2: Click on the ASee application to begin the installation process.
WINDOWS MOBILE 7: Click on the Asee icon to open the program. It will open to the main interface. # Function # Function 1 Channels 1 & 2 7 Play & Pause 2 Channels 3 & 4 8 Full/Normal Screen 3 PTZ Direction 9 Snapshot 10 Setup 1. Copy the program named “Aseesetup.CAB” to your cellphone. It is included on the disk that came with your DVR or it can be downloaded from your DVR’s product page at www.Q-See.com 2.
When accessing this program for the first time, or if you need to change settings, click the Setup button to open the Settings window. Enter the same User Name, Password and Port number that you entered in the Mobile window on the DVR. The default settings are: User name: admin 4. After the installation process has finished, click on the ASee icon to launch the program. Password: admin Server Port: 18004 You can also select a channel which you wish to be your default starting channel.
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