Specifications

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If you have questions, missing parts or comments, please call Q3
Innovation’s customer service department at [phone] (toll-
free within the U.S.) or e-mail to [e-mail].
If you wish replacement or repair of a defective product, please
follow these procedures:
1) Obtain a Return Merchandise Authorization (RMA) number by
calling us at [phone] (toll-free within the U.S.) or at (319)
334-3412 between 9:00 a.m. and 5:00 p.m. (CST) Monday-
Friday.
We can also be reached by:
• Fax: [phone]
• E-mail: [e-mail]
• Please note that RMA numbers are valid for 30 days only.
2) Obtain a proof of purchase, such as a mechanical reproduction
of your sales receipt (original receipts cannot be returned).
Proof of purchase must show printed date of purchase, model
number, and place of purchase. If you cannot provide a proof of
purchase, or if the warranty period has ended, the product may
be returned to you without being tested and/or there will be a
charge for replacement of your product.
3) Pack the product securely to prevent damage in transit. Please
send the entire product, including all accessories. Alterations to
the product or its accessories will void your warranty. Include
your proof of purchase and a description of the problem.
SERVICE AND REPLACEMENT