Installation Instructions

12
Alert Reason Solution
Door jammed while attempting
to lock.
Manually re-lock door. If needed,
reposition strike.
Incorrect User Code ente red. Re-enter User Code.
button flashes red
3 times with 3 beeps.
button flashes red
3 times with 3 beeps.
5 incorrect User Codes entered
within one minute.
Re-enter User Code after 90
seconds keypad lock out.
LED redlight when press
any button.
Low battery.
System Alerts
LED redlight when press
any button. and can not
unlock/lock.
LED green light and beeps
1 second after press
unlock/lock button.
the lock no respond.
Replace batteries.
Customer Support
The keypad and light
indicator no respond.
Battery run out.
Bad cable connection.
Use Micro-Usb supply power to
unlock or key to unlock then
replace batteries.
Re-connect the cable.
Super low battery.
Poor quality battery.
1.We are sincerely recommend you to scan the QR code below to
watch our product installation and programming video on Youtube
which will save your valuable time.
2.Our customer support team is providing video call guide service now,which will
guide you to complete the lock installation and setups in minutes. Feel free to
email us at [e-mail] to schedule your video call.
Quick start tip:
Customer Support:
Phone:[phone]
Email:[e-mail]