User's Manual

|Troubleshooting
56
Troubleshooting
Problem: The screen contains after-images left from the
last-viewed page or photo.
Solution: Reading many pages continuously at one time
may cause such permanent image retention. To
remove after-images, press the Refresh
button to reload the current page. To avoid
such effect from happening, do not leave a still
picture or page displayed for an extended
period of time.
Problem: The device does not respond to any operations.
Solution: • An internal error may occur. Use a pointed
object, such as a pin, to push against this
button to reset your device.
• The battery is depleted. Charge the device
first.
Problem: Your computer does not detect your device
when connected.
Solution: • Check if the micro USB cable is connected
firmly onto both the device and your
computer in the correct way.
• The device is in Sleep mode.
Remove the micro USB cable. Slide the power
switch to disable Sleep mode, and then
re-connect the device onto your computer.