QLview for Fibre Operations Guide FC0051101-00 A
QLogic Corporation Information furnished in this manual is believed to be accurate and reliable. However, QLogic Corporation assumes no responsibility for its use; nor for any infringements of patents or other rights of third parties which may result from its use. QLogic Corporation reserves the right to change product specifications at any time without notice. Applications described in this document for any of these products are for illustrative purposes only.
Table of Contents Section 1 1.1 1.2 1.3 What is the QLogic Management Suite? . . . . . . . . . . . . . . . What is QLview for Fibre? . . . . . . . . . . . . . . . . . . . . . . . . . . Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 2 2.1 2.2 2.3 2.4 4.1 4.2 4.2.1 4.2.1.1 4.2.1.2 4.2.1.3 4.2.1.4 4.2.2 4.2.2.1 4.2.2.2 4.2.2.3 3-1 3-1 3-2 3-3 QLview for Fibre Windows Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents 4.2.3 4.2.3.1 4.2.3.2 4.3 4.4 4.5 4.5.1 4.5.2 4.6 4.7 4.8 4.8.1 4.8.2 4.8.3 4.8.3.1 4.8.3.2 4.9 4.9.1 4.9.2 4.9.3 Component Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Machine Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adapter Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm Acknowledgment Window . . . . . . . . . . . . . . . . . . . . Events Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QLview for Fibre Operations Guide 5.4 5.4.1 5.4.2 5.4.3 5.5 5.5.1 5.5.2 5.5.3 5.5.4 5.5.4.1 5.5.4.2 5.5.4.3 5.5.4.4 5.6 5.6.1 5.6.2 5.6.3 5.6.3.1 5.6.3.2 5.7 5.7.1 5.7.2 5.7.2.1 5.7.2.1.1 5.7.2.1.2 5.8 5.8.1 5.8.2 5.8.2.1 5.8.2.2 5.9 Table of Contents Setting Up New Connections . . . . . . . . . . . . . . . . . . . . . . . . Preparing to Add a New Connection . . . . . . . . . . . . . . . Adding a New Connection . . . . . . . . . . . . . . . . . . . . . . . Disconnecting a Machine . . . . . . . . . . . .
Table of Contents QLview for Fibre Operations Guide FIGURES Figure 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 3-20 3-21 3-22 3-23 3-24 3-25 4-1 4-2 4-3 4-4 4-5 4-6 4-7 4-8 Page vi Page QLview for Fibre Setup Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpacking QLview for Fibre Setup Dialog . . . . . . . . . . . . . . . . Overwrite Protection Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . Information Window . . . . . . . . . . . .
QLview for Fibre Operations Guide 4-9 4-10 4-11 4-12 4-13 4-14 4-15 4-16 4-17 4-18 4-19 4-20 4-21 5-1 5-2 5-3 5-4 5-5 5-6 5-7 5-8 5-9 5-10 5-11 5-12 5-13 5-14 5-15 5-16 5-17 5-18 5-19 5-20 5-21 5-22 5-23 5-24 Table of Contents Events Log Warning Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Events Log Information Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Up New Connection Window . . . . . . . . . . . . . . . . . . . . . . . . Options Window . . . . . . . . . . . .
Table of Contents 5-25 5-26 5-27 5-28 5-29 5-30 5-31 5-32 5-33 5-34 5-35 QLview for Fibre Operations Guide Successful Read/Write Buffer Test Result . . . . . . . . . . . . . . . . . Failed Read/Write Buffer Test Result . . . . . . . . . . . . . . . . . . . . Flash BIOS Password Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . Flash BIOS Update Warning Message. . . . . . . . . . . . . . . . . . . . Flash BIOS Update Error Message . . . . . . . . . . . . . . . . . . . . . .
Section 1 Introduction 1.1 What is the QLogic Management Suite? The QLogic Management Suite utilities configure and control Storage Area Networks (SANs). The suite is made up of two software utilities: QLconfig and QLview. ❑ QLconfig controls the configuration and availability of a SAN. Use this utility to configure storage resources and share storage resources efficiently. ❑ QLview provides configuration information, statistics, diagnostics, and alarm notification for a SAN.
Features 1 – Introduction Even a small one-host, one-adapter, one-disk system can benefit from the system monitoring and diagnostic features of QLview. With a SAN, QLview for Fibre becomes a vital administrative tool. QLview for Fibre consists of the following components: ❑ QLview for Fibre Application. This is the GUI application that runs on any Windows NT system connected to the servers (Windows NT, Windows 2000, and NetWare) and manages the QLA2xxx adapters on those servers.
1 – Introduction Features ❑ Statistics. QLview for Fibre provides complete statistics about the operation of the QLA2xxx adapter. Statistic collection can be automatic or manual. The statistic accumulators can be reset at any time. Statistic coverage includes: ❑ ❑ ❑ ❑ ❑ Operation count Operation rate in I/Os per second Transfer rate or throughput in bytes per second Loop Initialization Process (LIP) count Error count ❑ Diagnostics.
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Section 2 Requirements 2.1 Introduction QLview for Fibre requires the hardware and software listed in this section for optimum performance. 2.2 Hardware Requirements ❑ QLogic Fibre Channel QLA2xxx adapters (see section 2.4) ❑ Single- or multi-processor server or workstation ❑ Pentium class 100 MHz, 64-MB RAM, minimum 20-MB disk space 2.3 Software Requirements ❑ Microsoft Windows NT 4.
Supported QLA2xxx Adapters 2 – Requirements 2.4 Supported QLA2xxx Adapters NOTE: The following QLogic adapters are collectively referred to as the QLA2xxx adapter unless otherwise noted.
Section 3 Installing QLview for Fibre 3.1 Introduction You can install QLview for Fibre by downloading the software from the QLogic web site or by using the QLogic Management Suite (QMS) CD-ROM. After you download the software or insert the CD-ROM, follow the steps listed in section 3.4 to complete the installation. 3.2 Installation Options QLview for Fibre supports both stand-alone and networked configurations. Install the software appropriate for your configuration (see table 3-1): Table 3-1.
NetWare Installation Prerequisites 3 – Installing QLview for Fibre 3.3 NetWare Installation Prerequisites Make sure the following components are present on the locations listed below before you install the QLview NetWare Agent: ❑ On the Windows NT/2000 Client: ❑ NetWare Client software (from Novell) ❑ Network protocols: NWLink IPX/SPX-compatible transport NWLink NetBios ❑ Drive letter mapped to the root of the SYS Volume of the NetWare server.
3 – Installing QLview for Fibre Installation Instructions 3.4 Installation Instructions QLview for Fibre Setup is a self-extracting program that installs the QLview for Fibre application and related software. NOTE: QLview for Fibre always overwrites the previous version of QLview for Fibre. The following steps take you through the installation process: 1. Start the setup process.
Installation Instructions 3 – Installing QLview for Fibre If the temporary files from a previous installation of QLview have not been deleted by the operating system, the Overwrite Protection dialog displays (see figure 3-3): Figure 3-3. Overwrite Protection Dialog Do the following: a. Click Cancel to abort the installation. b. Go to the \TEMP directory and delete the pft1~tmp folder. c. Restart the QLview for Fibre installation. 2. The Information window displays (see figure 3-4): Figure 3-4.
3 – Installing QLview for Fibre Installation Instructions 3. The Software License Agreement window displays (see figure 3-5): Figure 3-5. Software License Agreement Window Read the agreement, then click Yes. 4. The Choose Destination Location window displays (see figure 3-6): Figure 3-6.
Installation Instructions 3 – Installing QLview for Fibre Do one of the following: ❑ To select the destination location displayed in the window, click Next (recommended). or ❑ To select a different location: a. Click Browse. The Choose Folder dialog displays (see figure 3-7): Figure 3-7. Choose Folder Dialog b. Select the desired location, then click OK. c. The Choose Destination Location window redisplays. Click Next.
3 – Installing QLview for Fibre Installation Instructions 5. The Select Components window displays (see figure 3-8): Figure 3-8. Select Components Window a. Do the following: ❑ Select QLview for Fibre Application and QLview for Fibre NT/2000 Agent (the default options) if the system will monitor QLA2xxx adapters on a stand-alone system.
Installation Instructions 3 – Installing QLview for Fibre 6. If a previous version of Intel Desktop Management Interface (DMI) 2.0 Service Provider (SP) exists on the system, the Installing DMI SP 2.0 for Windows dialog displays (see figure 3-9): Figure 3-9. Installing DMI SP 2.0 for Windows Dialog Do one of the following: ❑ To overwrite the previous version, click Yes. ❑ To use the previous version, click No (recommended) and proceed with step 15. 7. The Intel DMI 2.
3 – Installing QLview for Fibre Installation Instructions The Intel DMI 2.0 Service Provider (SP) SDK Version 1.10 Installation window displays (see figure 3-11): Figure 3-11. Intel DMI 2.0 Service Provider Installation Window To invoke DMI SP installation, read the instructions, then click Next. 8. The Software License Agreement window displays (see figure 3-12): Figure 3-12. Intel DMI 2.0 Software License Agreement Window Read the agreement, then click Yes.
Installation Instructions 3 – Installing QLview for Fibre 9. If a previous version of Intel DMI 2.0 SP exists on the system, the following information message displays (see figure 3-13): Figure 3-13. Intel DMI 2.0 Previously Installed Information Message Click OK. 10. The Installation Components Selection window displays (see figure 3-14): Figure 3-14. Intel DMI 2.0 Installation Components Selection Window In the Components field, select DMI 2.0 Service Provider and DMI 2.0 DCE Client.
3 – Installing QLview for Fibre Installation Instructions 11. The Select Sub-components dialog displays (see figure 3-15): Figure 3-15. Intel DMI 2.0 Select Sub-components Dialog Select the transports you wish to install or deselect the transports you do not wish to install, then click Continue. All of the transports are selected by default. You must select the transport types specific to your system configuration, as shown in table 3-2: Table 3-2.
Installation Instructions 3 – Installing QLview for Fibre 13. The Select Program Folder window displays (see figure 3-16): Figure 3-16. Intel DMI 2.0 Select Program Folder Window a. Do one of the following: ❑ Select a folder from the Existing Folders field (recommended). or ❑ In the Program Folders field, type the name of the folder to which you wish the program icons added. b. Click Next. The Copying Program Files dialog tracks the copying process (see figure 3-17): Figure 3-17. Intel DMI 2.
3 – Installing QLview for Fibre Installation Instructions 14. When the Intel DMI files have finished copying on your system, the following information message displays (see figure 3-18): Figure 3-18. Intel DMI 2.0 Files Finished Coping Information Message Click OK. 15. If there is no QLview for Fibre shortcut on your desktop, the QLview for Fibre Adding Shortcut dialog displays (see figure 3-19): Figure 3-19.
Installation Instructions 3 – Installing QLview for Fibre 16. If you selected QLview for Fibre NetWare Agent in the Select Components window (step 5), the Choose Destination Location window displays for NetWare-specific information (see figure 3-21): Figure 3-21.
3 – Installing QLview for Fibre Installation Instructions The installer automatically selects the appropriate drive letter and directory of the first NetWare server found in the Windows drive letter mapping. Do one of the following: ❑ Click Next to select the destination folder that displays. or ❑ Select a different destination folder. Do the following: a. Click Browse. The Choose Folder dialog displays (see figure 3-22): Figure 3-22. Choose Folder Dialog for SYS Volume b.
Installation Instructions 3 – Installing QLview for Fibre Click OK, the Choose Destination Location window redisplays. Do one of the following: ❑ To specify the root of SYS Volume and install the NetWare Agent, follow steps a through d. or ❑ To not install the NetWare Agent, click Back. The following question displays: Figure 3-24. NetWare Agent Not Install Question Click Yes to proceed with the installation without installing the NetWare Agent.
3 – Installing QLview for Fibre Installation Instructions Do one of the following: ❑ Select Yes to restart the computer now. Click Finish. or ❑ Select No to restart the computer later. Click Finish. 18. If you are using a system configuration that includes a NetWare server, do one of the following at the NetWare server: ❑ Reboot or ❑ Enter the following commands at the NetWare command prompt: RPCSTART.
Installation Instructions 3-18 3 – Installing QLview for Fibre FC0051101-00 A
Section 4 QLview for Fibre Windows 4.1 Introduction This section describes the menu options and features of the main QLview for Fibre windows. Refer to section 5 for instructions on performing monitoring and diagnostic tasks using these and other QLview for Fibre windows and dialogs. NOTE: Whenever a QLview for Fibre window displays, you can press F1 to view the online help section for that particular window. 4.
Main Window 4 – QLview for Fibre Windows The QLview for Fibre main window consists of three sections: ❑ A map of all connected machines, adapters, and target devices on the left side of the window ❑ The main menu options on the top part of the window ❑ A graphic with QLogic logo, the name of the currently selected machine, and two buttons on the right side of the window 4.2.1 Mapping Tree The left side of the main window displays the map of the connected machines, QLA2xxx adapters, and target devices.
4 – QLview for Fibre Windows Main Window If you select a machine, the following buttons display on the right side of the main window: ❑ Connect to New Machine. Click this button to access the Set Up New Connection window (see section 5.4). This button performs the same function as the Machine Connection>>Connect to New Machine menu option and the New Connection menu option in the QLview for Fibre system tray icon (in the bottom right-hand corner of your desktop). ❑ Close.
Main Window 4 – QLview for Fibre Windows A yellow adapter icon with a red X through it indicates that the adapter cannot communicate with any devices or that it has no connected devices (see figure 4-4): Figure 4-4. QLA2xxx Adapter Without Connected Devices 4.2.1.3 QLA2xxx Adapter Naming Conventions The QLA2xxx adapter’s name consists of two parts: its type and WorldWide Name (WWN), in hexadecimal.
4 – QLview for Fibre Windows Main Window 4.2.1.4 Viewing Target Devices To select a target device of a QLA2xxx adapter, expand the QLA2xxx adapter list by double-clicking on the adapter name or clicking on the + icon next to the QLA2xxx adapter name. Then click on the target device to display information about it in the right side of the main window (see figure 4-5): Figure 4-5. Main Window with Target Device Information 4.2.
Main Window 4 – QLview for Fibre Windows 4.2.2.2 Machine Connection Menu This menu contains the following options: ❑ Connect to New Machine. Select this option to display the Set Up New Connection window, which you use to set up a new DMI connection to a machine. ❑ Disconnect from Selected Machine. Select this option to disconnect from a machine. This option terminates the DMI connection between QLview for Fibre and the selected machine. It also removes the machine from the list of active machines.
4 – QLview for Fibre Windows Alarm Acknowledgment Window 4.2.3.2 Adapter Menu Right-click on an adapter in the machine mapping tree to display the following menu options: ❑ Adapter’s Information & Statistics. Select this menu option to access the General Information & Statistics window, which consists of three pages: General Information, Statistics, and Port Database. ❑ Adapter’s Diagnostics & Utilities.
Events Log 4 – QLview for Fibre Windows When you establish a DMI connection, QLview for Fibre continuously monitors the connected machine for alarms and indications. When an alarm condition, such as a loop down, is reported, the QLview for Fibre system tray icon (located at the bottom right hand corner of your desktop) flashes. The flashing icon indicates that there is at least one active alarm in the application that you need to acknowledge.
4 – QLview for Fibre Windows Events Log You can specify the number of events to list in this log in the Options window (see section 5.5.4). An icon beside each event identifies the type of event: ❑ Alarm event (see figure 4-8): Figure 4-8. Events Log Alarm Icon ❑ Warning event (see figure 4-9): Figure 4-9. Events Log Warning Icon ❑ Information event (see figure 4-10): Figure 4-10.
Set Up New Connection 4 – QLview for Fibre Windows 4.5 Set Up New Connection The Set Up New Connection window displays when you select Machine Connection>>Connect to Machine from the QLview for Fibre main window (see figure 4-11): Figure 4-11. Set Up New Connection Window Use this window to enter the name of the system to which you want to connect and the transport type used for the connection.
4 – QLview for Fibre Windows Set Up New Connection 4.5.1 Set Up Options The Set Up New Connection window contains the following options: ❑ Machine Name. This field provides a drop-down menu of the available machines to which you can connect or accepts the name of the machine that you type in the field. After you establish the DMI connection, QLview for Fibre saves this remote machine’s name in the drop-down menu. ❑ RPC Type.
Options Window 4 – QLview for Fibre Windows 4.6 Options Window The Option window displays when you select Options & Help>>Options from the QLview for Fibre main window (see figure 4-12): Figure 4-12. Options Window You can configure the following features from the Options window. See section 5 for instructions on specifying these options. ❑ Polling Interval. This is the interval that QLview for Fibre polls connected machines for alarms and indications. ❑ Event Log.
4 – QLview for Fibre Windows About Dialog 4.7 About Dialog The About dialog displays when you select Options & Help>>About QLogic QLview for Fibre from the QLview for Fibre main window (see figure 4-13): Figure 4-13. About Dialog This dialog displays the QLview for Fibre version number and release date, as well as the following information about the Intel DMI Service Provider when at least one DMI connection is established: ❑ The version number of the Service Provider.
Information and Statistics Window 4 – QLview for Fibre Windows 4.8 Information and Statistics Window The Information & Statistics window displays when you do one of the following: ❑ Right-click on a QLA2xxx adapter in the machine mapping tree on the QLview for Fibre main window, then select Adapter’s Information & Statistics from the adapter’s menu.
4 – QLview for Fibre Windows Information and Statistics Window The Information & Statistics window contains three pages: ❑ General Information ❑ Statistics ❑ Port Database These pages display both static and dynamic information about the QLA2xxx adapter. Each page displays the name of the currently selected machine and QLA2xxx adapter. 4.8.1 General Information Page This page (see figure 4-14) displays the following QLA2xxx adapter information: ❑ Adapter WorldWide Name (WWN).
Information and Statistics Window 4 – QLview for Fibre Windows 4.8.2 Statistics Page The Statistics page is shown in figure 4-15: Figure 4-15. Statistics Page This page displays the following statistical data about the QLA2xxx adapter: ❑ Adapter Errors. This is the number of errors reported by the QLA2xxx adapter’s driver. ❑ Device Errors. This is the number of device errors reported by the QLA2xxx adapter’s driver when interfacing with a connected device. ❑ LIP reset.
4 – QLview for Fibre Windows Information and Statistics Window The configuration section in the right side of the page enables you to perform the following functions: ❑ Select the sampling mode: manual or automatic. ❑ Set the rate of sampling for automatic mode. ❑ Initiate a sampling in manual mode by clicking the Update Statistics button after you select manual mode. ❑ Reset all of the statistical data displayed in the window. 4.8.
Diagnostics and Utilities Window 4 – QLview for Fibre Windows 4.8.3.1 Port Database Columns The Port Database columns on the page display all of the drives attached to the QLA2xxx adapters and provide information about the drives. The following data is displayed for each drive: ❑ ❑ ❑ ❑ ❑ ❑ ❑ Path Target ID AL_PA Loop ID Company Product ID Product Revision 4.8.3.2 Loop Map The loop map consists of two columns. The first column is an ordered port list; the second is the device AL_PA.
4 – QLview for Fibre Windows Diagnostics and Utilities Window The Link Status page displays when you open the window (see figure 4-17): Figure 4-17. Link Status Page The Diagnostics and Utilities window contains three pages: ❑ Link Status ❑ NVRAM Settings ❑ Diagnostics & Utilities These pages enable you to do the following: ❑ View and modify the link status of the QLA2xxx adapter and attached devices. ❑ Update the adapter’s NVRAM flash BIOS. ❑ Perform diagnostics on the adapter.
Diagnostics and Utilities Window 4 – QLview for Fibre Windows 4.9.1 Link Status Page When you select this page, QLview for Fibre retrieves the latest QLA2xxx adapter link status from the driver and displays the status for the QLA2xxx adapter and all attached devices. Click the Link Status tab on the Adapter’s Diagnostics and Utilities window to display the Link Status page (see figure 4-17). The first column of the link status list is the loop ID of the adapter and the attached drives.
4 – QLview for Fibre Windows Diagnostics and Utilities Window 4.9.2 NVRAM Settings Page Click the NVRAM Settings tab on the Adapter’s Diagnostics and Utilities window to display the NVRAM Settings page (see figure 4-20): Figure 4-20. NVRAM Settings Page This page displays the QLA2xxx adapter’s parameters that are saved in its NonVolatile RAM (NVRAM), except for the extended firmware settings of the QLA2200 adapters. CAUTION! Changing NVRAM parameters incorrectly can cause serious damage to your system.
Diagnostics and Utilities Window 4 – QLview for Fibre Windows You can change these parameters on a Windows NT/2000 system under the following conditions: ❑ You select the Enable NVRAM Parameters Update option under QLview for Fibre Security (see section 5.2.5.1). ❑ You provide the correct password and it is authenticated by the QLview for Fibre Security Agent.
4 – QLview for Fibre Windows Diagnostics and Utilities Window 4.9.3 Diagnostics & Utilities Page You use this page to update the QLA2xxx adapter flash BIOS from files and for performing loopback and read/write buffer diagnostics. Click the Diagnostics & Utilities tab on the Adapter’s Diagnostics and Utilities window to display the Diagnostics & Utilities page (see figure 4-21): Figure 4-21. Diagnostics & Utilities Page The Diagnostics & Utilities page has two buttons: ❑ Update Flash From File.
Diagnostics and Utilities Window 4 – QLview for Fibre Windows ❑ Loopback and Read/Write Buffer Test. The loopback test is internal to the QLA2xxx adapter. It evaluates the fibre channel loop stability and error rate. The test transmits and receives (loopback) the specified data and checks for the frame Cyclic Redundancy Check (CRC), disparity, and length errors. The Read/Write Buffer test sends data through the SCSI Write Buffer command to a target device.
Section 5 Using QLview for Fibre 5.1 Introduction QLview for Fibre monitors and manages a machine’s QLA2xxx adapters and connected devices; and provides diagnostics, statistical data, and configuration information. This section provides instructions on using QLview for Fibre. For descriptions of the primary QLview for Fibre windows and dialogs, see section 4. 5.2 Getting Started with QLview for Fibre QLview for Fibre enables you to customize the application, the agent, and the security software.
Getting Started with QLview for Fibre 5 – Using QLview for Fibre The Set Up New Connection window displays, along with the QLview for Fibre system tray icon in the bottom right-hand corner of your desktop (see figure 5-1): Figure 5-1. QLview for Fibre System Tray Icon This icon indicates that QLview for Fibre is active. 5.2.2 Opening the QLview for Fibre Main Window When you start the QLview for Fibre application, the Set Up New Connection window displays automatically (see section 5.2.1).
5 – Using QLview for Fibre Getting Started with QLview for Fibre 5.2.4 Closing the QLview for Fibre Main Window To close the QLview for Fibre main window, but keep the QLview for Fibre application monitoring activities operating, follow these steps: 1. Select File>>Close. This dialog displays (see figure 5-2): Figure 5-2. Terminate Application Dialog 2. Do one of the following: ❑ Click Yes to terminate the QLview for Fibre application.
Getting Started with QLview for Fibre 5 – Using QLview for Fibre To set up this NVRAM and flash BIOS security feature, follow these steps: 1. Select Start>>Programs>>QLogic Management Suite>>QLview for Fibre>>QLview for Fibre Security. The Security window displays (see figure 5-3): Figure 5-3. Security Window 2. Select Enable NVRAM Parameters Update. 3. Enter a password in the Password To Update NVRAM Parameters field. 4. Click Update.
5 – Using QLview for Fibre Getting Started with QLview for Fibre 5.2.5.2 QLview for Fibre Security NetWare Application You must have administrator-level authority to run and change this application’s setup. The security application allows you to enable or disable updates to NVRAM and the flash BIOS, and also configuration changes to the system’s target devices and LUNs. NOTE: QLSEC.NLM is a shared utility between QLconfig and QLview. Changes you make using QLCSEC.NLM affect both programs.
Getting Started with QLview for Fibre 5 – Using QLview for Fibre 5.2.6 Accessing the QLview for Fibre Agent You select the QLview for Fibre Agent and application during installation. You can then check the Agent for errors or update it by selecting one of the following: ❑ Windows 2000: Select Start>>Programs>>Administrative Tools>>Services. The Windows 2000 Services window displays (see figure 5-4): Figure 5-4.
5 – Using QLview for Fibre Getting Started with QLview for Fibre or ❑ Windows NT: Select Start>>Settings>>Control Panel>>Services>>QLview for Fibre NT Agent. The Windows NT Services window displays (see figure 5-5): Figure 5-5. Windows NT Services Window These Services windows display some or all of the following information: ❑ ❑ ❑ ❑ ❑ Service name Service description Service status: Started or left blank (if inactive) Start-up type: Manual or automatic Log On As: Local or remote system 5.2.
Getting Help with QLview for Fibre 5 – Using QLview for Fibre To change the setting, follow these steps: 1. Select one of the following: ❑ Windows 2000: Select Start>>Programs>>Administrative Tools>>Services or ❑ Windows NT: Select Start>>Settings>>Control Panel>>Services 2. Double-click on qlfvagnt or QLview for Fibre NT Agent; then change the startup type. 3. Reboot your system. 5.3 Getting Help with QLview for Fibre 5.3.
5 – Using QLview for Fibre Setting Up New Connections This dialog displays the following information: ❑ QLview for Fibre software version number ❑ QLview for Fibre software release date of the QLview for Fibre software ❑ The version number of the Service Provider ❑ The version number of the DMI specification that this Service Provider supports 5.
Setting Up New Connections 5 – Using QLview for Fibre 5.4.2 Adding a New Connection To add the new connection, follow these steps: 1. Right-click the system tray QLview for Fibre icon; then select New Connection from the menu. The Set Up New Connection window displays (see figure 5-7): Figure 5-7. Set Up New Connection Window 2. In the Machine Name field, do one of the following: ❑ Select Local from the drop-down menu to connect to a local machine.
5 – Using QLview for Fibre Setting Up New Connections For help in finding the correct machine name, click Map Network Drive to open the Windows Map NetWork Drive window (see figure 5-8): Figure 5-8. Map Network Drive Window This dialog maps a logical drive to a machine on the network. It displays the names of all the connectable machines and the domains to which the machines belong. Use this dialog to view available machine names; then do the following: a. Find the appropriate machine name. b. Click OK.
Setting Up New Connections 5 – Using QLview for Fibre To delete the names of remote machines from the Machine Name drop-down menu, do the following: a. Click Clear Name List on the Set Up New Connection window. b. When the confirmation dialog displays, select Yes to clear all the names. 3. From the RPC Type field drop-down menu, select DCE for Windows or ONC for Novell NetWare. 4. QLview for Fibre automatically selects the correct transport type for the RPC type you have selected.
5 – Using QLview for Fibre Setting Up New Connections The following transport types are available (see table 5-1): Table 5-1. Transport Types Transport Type Description ncacn_ip_tcp This is a connection-oriented TCP over an IP. ncacn_nb_tcp This is a connection-oriented TCP over NetBIOS. ncacn_nb_ipx This is a connection-oriented IPX over NetBEUI. ncacn_nb_nb This is a connection-oriented NetBIOS over NetBEUI. ncacn_np This is a connection-oriented transport named pipes.
Monitoring the Connections 5 – Using QLview for Fibre 2. The confirmation dialog displays, as in this example (see figure 5-10): Figure 5-10. Disconnect Machine Confirmation Dialog Click Yes to terminate the DMI link and remove the machine from the active machine list. 5.5 Monitoring the Connections QLview for Fibre monitors connections and informs you of various conditions and problems through alarms and an event log.
5 – Using QLview for Fibre Monitoring the Connections 1. To find out what error condition has occurred, select File>>Acknowledge Alarm from the QLview for Fibre main window. The Acknowledge Alarm window displays (see figure 5-11): Figure 5-11. Acknowledge Alarm Window 2. Highlight the active alarms on the list; then click Acknowledge Alarm. 3. If there is more than one active alarm, you are prompted to delete all of them. Do one of the following: ❑ Click Yes to delete all active alarms.
Monitoring the Connections 5 – Using QLview for Fibre 5.5.2 Specifying the Polling Interval The polling interval is the length of time that lapses between polling connected machines for alarms and indications. Once a QLA2xxx adapter’s system is connected, QLview for Fibre starts polling this system for alarms and indications.
5 – Using QLview for Fibre Monitoring the Connections To change the polling rate, follow these steps: 1. Select Options & Help>>Options from the QLview for Fibre main window. The Options window displays (see figure 5-12): Figure 5-12. Options Window This window displays the Machine list as a reference. 2. In the Interval field, type a polling interval value or use the up and down arrows to select a value. 3. Click Save. 5.5.
Monitoring the Connections 5 – Using QLview for Fibre 5.5.4 Managing Event Logs The Events Log lists all alarms, warnings, and informational messages from the QLA2xxx adapters connected in your system (see section 4.4). To view the Events Log, follow these steps: 1. Select File>>Event Log from the QLview for Fibre main window to display the Events Log (see figure 5-13): Figure 5-13. Events Log 2. Click Exit to return to the QLview for Fibre main window. 5.5.4.
5 – Using QLview for Fibre Monitoring the Connections 5.5.4.2 Deleting Events from the Log To delete events from the Events Log, click Reset Event List on the Events Log. 5.5.4.3 Specifying the Number of Events to List The default number of events to list at any given time is 100, but the selectable range is from 20 to 200 events. To specify the number of events to list in the Events Log, follow these steps: 1. Select Options & Help>>Options from the QLview for Fibre main window.
Displaying Adapter Information 5 – Using QLview for Fibre 5.5.4.4 Specifying Event Types You can select the types of events to display in the Events Log from the Options window (see figure 5-14). 1. You may do any combination of the following: ❑ Select Log Informational Event to enable logging of an informational event. Informational events are defined as loop up and port update. ❑ Select Log Warning Event to enable logging of events that are classified as warnings.
5 – Using QLview for Fibre Displaying Adapter Information The General Information & Statistics page displays automatically (see figure 5-15): Figure 5-15. Adapter’s Information & Statistics Window 2. Select a page by clicking the tab at the top of the page. 3. To return to the QLview for Fibre main window, click OK or Cancel at the bottom of the page. For detailed descriptions of these pages, see section 4. 5.6.
Displaying Adapter Information 5 – Using QLview for Fibre 5.6.2 Resetting Statistics The Statistics page in the Adapter’s Information & Statistics window displays data on events such as controller and device errors, LIP resets, I/O counts, I/Os per second, and bytes per second (see figure 5-16): Figure 5-16. Statistics Page To reset this data, follow these steps: 1. Click Reset All Statistics. 2. If you wish, select Manual Sampling mode then click Update Statistics to view the latest statistics. 3.
5 – Using QLview for Fibre Displaying Adapter Information 5.6.3 Selecting Sampling Parameters The Statistics page contains the Configuration section, which enables you to select the manual or automatic sampling mode, set the rate of sampling for automatic mode, and initiate a sampling in manual mode. 5.6.3.1 Selecting a Sampling Mode To select a sampling mode, follow these steps: 1. Click the Statistics tab on the Adapter’s Information & Statistics window. The Statistics page displays (see figure 5-16).
Performing Diagnostics 5 – Using QLview for Fibre 3. Type a value in the Sampling Rate field or use the up and down arrows to select a value. The valid range for this sampling rate is from 5 seconds to 3600 seconds. If you enter an out-of-range rate, a dialog displays to prompt you to enter an integer between 5 and 3600. 4. Click OK to make the change or Cancel to close the window and keep the current value. 5.7 Performing Diagnostics 5.7.
5 – Using QLview for Fibre Performing Diagnostics Refer to section 4.9.1 for a detailed description of the information provided on this page. 1. To reset the link status list, click one of these buttons: ❑ Refresh Current Link Status. Refreshes the status of the currently selected link. ❑ Refresh Total Link Status. Refreshes the status of all listed links. ❑ Reset Link Status. Clears the list of all links. 2. Click OK. 3.
Performing Diagnostics 5 – Using QLview for Fibre 2. Click the Diagnostics & Utilities tab on the Adapter’s Diagnostics and Utilities window. The Diagnostics & Utilities page displays (see figure 5-20): Figure 5-20.
5 – Using QLview for Fibre Performing Diagnostics 3. Click Loopback/Read-Write Buffer Test. If loopback/read-write buffer warning messages were not previously disabled (see section 5.5.3), the following displays (see figure 5-21): Figure 5-21.
Performing Diagnostics 5 – Using QLview for Fibre 4. Read the warning; then click Yes when you are sure that no I/Os are active. The Loopback and Read/Write Buffer Diagnostics window displays (see figure 5-22): Figure 5-22. Loopback and Read/Write Buffer Diagnostics Window 5. In the Data Pattern field, do one of the following: ❑ Select a data byte from the drop-down menu.
5 – Using QLview for Fibre Performing Diagnostics 7. In the Continuous Testing field, select one, both, or neither of the following: ❑ Continuous Testing to have testing continue even if errors occur. ❑ Stop on Error to halt testing when an error occurs. 8. Click Loopback Test or Read/Write Buffer Test. If you select continuous testing, a dialog displays while the test is running, which enables you to click Cancel to stop the test. 5.7.2.
Performing Diagnostics 5 – Using QLview for Fibre 5.7.2.1.1 Loopback Test Results When you run a loopback test, the Test Result field displays the name of the test in the title. For example, the field name “Test Result” changes to “Loopback Test Result” when you run a loopback test, as shown in figure 5-23. The Test Result columns indicate whether the test passed or failed, and list the number of Cyclic Redundancy Check (CRC) errors, disparity errors, and frame length errors.
5 – Using QLview for Fibre Performing Diagnostics 5.7.2.1.2 Read/Write Buffer Test Results When you run a read/write buffer test, the Test Result field displays the name of the test in the title. For example, the field name “Test Result” changes to “Read/Write Buffer Test Result” (see figure 5-25): Figure 5-25.
Performing Diagnostics 5 – Using QLview for Fibre For read/write buffer tests, the Test Result columns indicate loop ID and whether the test passed or failed; these columns also list the number of data discrepancies, link failures, loss of sync and signal errors, and invalid CRCs, as shown in figure 5-26: Figure 5-26.
5 – Using QLview for Fibre Updating the System 5.8 Updating the System 5.8.1 Flash BIOS You can update the flash BIOS on a Windows NT/2000 system if these conditions are met: ❑ You select the Enable NVRAM Parameters Update option under QLview for Fibre Security (see section 5.2.5.1). ❑ You provide the correct password and it is authenticated by the QLview for Fibre Security Agent.
Updating the System 5 – Using QLview for Fibre 5. After you enter a valid flash file, the application displays a warning message and informs you that the new flash will not take effect until the system is rebooted (see figure 5-28). Figure 5-28. Flash BIOS Update Warning Message Do one of the following: ❑ Click OK to proceed with the update. or ❑ Click Cancel to abort the update. If you click OK, QLview for Fibre verifies the contents of the new file for errors or incorrect formatting.
5 – Using QLview for Fibre Updating the System During the update process, the application displays a wait message. If the update fails for some reason, an error message displays (for example, see figure 5-29). Figure 5-29. Flash BIOS Update Error Message If the update is successful, the following message displays (see figure 5-30). Figure 5-30. Flash BIOS Update Successful Message 5.8.2 NVRAM 5.8.2.
Updating the System 5 – Using QLview for Fibre You can change these parameters on a NetWare system under the following conditions: ❑ You entered a password in the security application (see section 5.2.5.2). ❑ You provide the correct password and it is authenticated by QLview for Fibre. CAUTION! Changing NVRAM settings incorrectly can cause serious damage to your system. If in doubt, always consult your systems expert before changing any NVRAM settings. To change the settings, follow these steps: 1.
5 – Using QLview for Fibre Updating the System 2. In the Adapter NVRAM Settings area, specify the following parameters: ❑ Hard Loop ID. This is the ID used by the adapter if the Enable Adapter Hard Loop ID setting is enabled. ❑ Enable Adapter Hard Loop ID. If this setting is enabled, the adapter uses the ID specified in the Hard Loop ID setting. ❑ Frame Size. This setting specifies the maximum frame length supported by the adapter. The valid frame sizes are: 512, 1024, and 2048.
Updating the System 5 – Using QLview for Fibre ❑ Enable Drivers Load RISC Code. When this setting is enabled, the host adapter uses the RISC firmware that is embedded in the adapter’s driver. If this setting is disabled, the adapter’s driver loads the latest version of RISC firmware found on the system. NOTE: The driver being loaded must support this setting. If the driver does not support this setting, the result is the same as disabled regardless of the setting.
5 – Using QLview for Fibre Updating the System 4. Do one of the following: ❑ If you do not want to make any change or to send the changes already made, click OK or Cancel. or ❑ After making the desired changes to the NVRAM parameters, click Send New Settings to send the new settings to the adapter. or ❑ To restore all parameters to the settings when QLview for Fibre was first executed, click Restore Previous NVRAM Settings. 5.
Updating the System 5 – Using QLview for Fibre Do one of the following: ❑ Click Update to proceed with the update. or ❑ Click Cancel to abort the update. After your confirmation for updating NVRAM parameters, QLview for Fibre verifies that the Security application on the adapter’s system allows an NVRAM update. If the QLA2xxx adapter’s system does not allow an NVRAM update, the following message displays (see figure 5-34): Figure 5-34.
5 – Using QLview for Fibre Removing QLview for Fibre If the password you entered does not match, a dialog displays telling you that the wrong password has been entered. Click OK; then type the correct password. After three incorrect passwords, QLview for Fibre displays an error dialog, aborts the NVRAM update, and restores the original settings. or ❑ Press Cancel to abort the NVRAM update. 5.8.2.
Removing QLview for Fibre 5-42 5 – Using QLview for Fibre FC0051101-00 A
Appendix A Frequently Asked Questions Table A-1 lists some frequently asked questions (FAQs) about the QLogic Management Suite (QMS). Table A-1. Frequently Asked Questions Question Answer What is the relationship between QMS and RAID software? QMS and RAID software are complementary parts of SAN software. QMS deals with the adapter board (QLA2xxx); RAID deals with drives. The failover capabilities of QMS are separate and complementary to the failover capabilities of RAID.
A – Frequently Asked Questions Table A-1. Frequently Asked Questions (Continued) Question Answer What is an RPC type? RPC stands for Remote Procedure Call, a programming technique that provides the ability to call procedures outside of an application’s current address space. In QMS, Distributed Computing Environment (DCE) is the RPC type used for Windows NT/Windows 2000 and Open Network Computing (ONC) is used for Novell NetWare.
Appendix B Glossary This section describes common hardware, software, SCSI, and Fibre Channel terms that are used in the QMS documentation. Adapter An adapter is the board that interfaces between the host system and disk. Adapter is synonymous with host adapter, adapter board, and Host Bus Adapter (HBA). In the QMS documentation, the term QLA2xxx adapter is used. AL_PA AL_PA stands for Arbitrated Loop_Physical Address. This is a low level address on the Fibre Channel loop.
B – Glossary Driver Driver refers to software that interfaces between the file system and a physical data storage device or network media. The level structure for Windows NT/Windows 2000 drivers is as follows: ❑ Class Driver. This is the highest driver level. There is a separate class for disk, Ethernet, etc. This level handles all generic aspects of operations for that class. ❑ Port Driver.
B – Glossary IOCB IOCB stands for I/O Control Block. An IOCB is a command structure in QLogic ISP architecture. IP IP stands for Internet Protocol, a method and convention for sending a single packet of data through a network, combined with Transmission Control Protocol (TCP), as the basis of most intranet and Internet communication. IP is the lower connectionless layer that transmits a single packet of data to an address that uniquely identifies the receiver.
B – Glossary Node name See WorldWide Name (WWN). NVRAM NVRAM stands for NonVolatile Random Access Memory. Small amounts of NVRAM save configuration parameters. Values are changed with a configuration utility and are retained when power is removed. ONC ONC stands for Open Network Computing, a remote procedure call developed by Sun Microsystems. Path A path to a device is a combination of a QLA2xxx adapter and a target port. Note that this is distinct from any internal paths within the fabric network.
B – Glossary RAID RAID stands for Redundant Array of Independent Disks, which is a set of methods for storing data on multiple disks. Striping increases logical capacity. Mirroring increases performance and reliability. Various parity schemes increase reliability. RAID schemes can be implemented in hardware or software. RPC RPC stands for Remote Procedure Call. SAN SAN stands for Storage Area Network, which consists of multiple storage units and servers connected by networking topology.
B – Glossary UDP UDP stands for User Datagram Protocol, a network transport layered on IP. WWN WWN stands for WorldWide Name and is also known as the node name. A WWN uniquely identifies a Fibre Channel device. The different ports on a Fibre Channel device will have the same node name but different port names.
Appendix C Contacting QLogic For product information, our latest drivers, and links for technical assistance, please visit QLogic’s web site at: http://www.qlogic.com.
C – Contacting QLogic C-2 FC0051101-00 A
Index A About Dialog, 4-6, 4-13, 5-8 Acknowledging Alarms, 4-7, 5-14, 5-15 Adapter Advanced Adapter NVRAM Settings Area, 5-37 Definition of, B-1 Errors, 4-16 Icon, 4-20 Naming Conventions, 4-4 Supported Adapters, 2-2 Adapter’s Diagnostics and Utilities, 4-7, 4-23, 5-24 Adapter’s Information and Statistics, 4-7, 4-14, 5-20 Advanced Adapter NVRAM Settings Area, 5-37 Agent, 5-6 Alarm Acknowledgment, 4-5, 4-7 Alarm Notification, 1-3 Arbitrated Loop, B-1 Arbitrated Loop_Physical Address (AL_PA), 1-2, 4-18, B-1 A
QLogic Corporation Device Driver Version, 4-15 Device Errors, 4-16 Diagnostics, 1-3 And Utilities, 4-3, 4-7, 4-18, 4-19, 4-23, 5-26 And Utilities Window, 4-18 Information, 4-20 Disconnect from Selected Machine Option, 4-6 Disconnecting from a Machine, 4-6, 5-13 Distributed Computing Environment (DCE), A-2, B-1 Drive Icon, 4-20 Drivers, B-2 E Enable 4Gbyte Addressing, 5-37 Database Updates, 5-37 Drivers Load RISC Code, 5-38 Extended Error Logging, 5-38 Fast Command Posting, 5-38 LIP Full Login, 5-37 LIP Re
QLogic Corporation Information and Statistics, 4-3, 4-14, 4-15 Information Window, 3-4 Installation Components Selection Window, 3-10 Instructions, 3-3 Options, 3-1 Intel DMI 2.0 Service Provider (SP), 1-2, 3-8, 4-13 SDK Version 1.
QLogic Corporation N NetWare, 3-14, 5-5 Agent, 1-2 Prerequisites, 3-2 Protocols Supported, A-2 Server, 3-2, 3-17 Network Drive, Mapping, 4-11, 5-11 Networked Configuration, 3-1 New Connection, 5-9, 5-10 Adding, 5-10 Number of Events, Specifying, 5-19 NVRAM, B-4 NVRAM Settings, 1-2, 4-7, 4-19, 4-21, 5-3, 5-35, 5-36, 5-39, 5-41 Changing, 5-35 O Online Help See Help Open Network Computing (ONC), 5-12, A-2, B-4 Options And Help Menu, 4-6 Menu Selection, 4-6 Window, 4-9, 4-12, 5-17 Overwrite Protection, 3-4 Ov
QLogic Corporation Read/Write Buffer Test, 4-24, 5-25, 5-31 Redundant Array of Independent Disks (RAID) Software, A-1, B-5 Refresh Current Link Status, 5-25 Refresh Total Link Status, 5-25 Remote Device, 5-10 Remote Procedure Call (RPC), 4-11, 5-12, A-2, B-5 Reset Event List, 4-9 Link Status, 5-25 Statistics, 5-22 S Sampling Automatic, 5-23 Manual, 5-23 Parameters, 5-23 Rate, 5-23 SCSI, B-5 SCSI Inquiry Command, 4-17 Security, Setting for QLview for Fibre, 5-3 Security, Setting for QLview for Fibre NetWar
QLogic Corporation U Updating Flash from File, 4-23, 5-33 Statistics, 4-17 System, 5-33 User Datagram Protocol (UDP), 3-11, B-6 V Viewing Adapters, 4-3 Machines, 4-2 Online Help, 5-8 Software Information, 5-8 Target Devices, 4-5 W Warning Messages, 4-12, 5-17 Win32sl, A-1 Windows NT/2000 Client, 3-2 WorldWide Name (WWN), 1-2, 4-4, 4-15, B-6 Index-6 FC0051101-00 A
