User`s manual
Table Of Contents
- Preface
- General Description
- Installation
- Introduction
- Unpack
- Place or Mount the Equipment
- Apply the IEC Class 1 Laser Information Label (If the installation is in Europe)
- Install GBICs
- Connect to AC Power
- Switch Logic Power Good LED
- Check the Power-On-Self-Test (POST) Results
- Cable Fibre Channel Devices to the Switch
- Configure the Chassis
- Configure the Ports
- Zoning
- Rack and Shelf Administration
- Operating the Switch
- Diagnostics/Troubleshooting
- Removal/Replacement Procedures
- Multi-Chassis Fabrics
- Reference Information
- QLogic Customer Support
- Index
Preliminary
Software Support
SANbox-16HA Fibre Channel Switch
B-2 QLogic Customer Support 59005-03 Rev. A Installer’s/User’s Manual
Software Support
QLogic actively supports the current software/firmware release and the prior
release for 6 months following the general availability date for the current release.
You are encouraged to keep your software/firmware levels current.
For supported software:
• QLogic will attempt to isolate and verify the reported problem.
• If applicable, QLogic will give you a software/firmware fix or work around
along with descriptive documentation.
Customer Responsibilities
Quality support requires a partnership between you and QLogic. As such, you are
expected to:
• Provide QLogic with initial problem investigation information and severity
evaluation.
• Assure proper supervision, control and management of QLogic products.
• Implement proper backup procedures.
• Train your staff about QLogic product use and operation.
• Provide adequate resources to implement the corrections suggested by
QLogic.
• Attempt to reproduce reported problems and/or provide information
requested by QLogic.
• Designate a properly trained person to serve as the primary QLogic contact.