User`s guide
FS0054603-00 C   A-1
Appendix A
Frequently Asked Questions
Table A-1 lists some frequently asked questions (FAQs) about the SANsurfer FC 
HBA Manager application.
Table A-1. Frequently Asked Questions
Question Answer
On what platforms does 
SANsurfer FC HBA 
Manager run?
The SANsurfer FC HBA Manager GUI runs on any platform 
that supports the Java JVM 1.3 specification. The agent runs 
only on Windows 2000/Windows Server 2003, Solaris 
SPARC, Red Hat/SuSE Linux, and NetWare.
What does the blinking 
heart on the connected 
host mean?
SANsurfer FC HBA Manager actively pings the agent at the 
specified broadcast interval. This allows SANsurfer FC HBA 
Manager to detect agent presence on all platforms (even if 
agent shutdown notification is not supported). It also allows 
the detection of agent crashes as soon as possible. During 
an agent crash, the notification may not have been sent to 
all the connected GUIs.
Can the current contents of 
the alarm and event logs be 
saved to a file?
The alarm and event log files are stored in the SANsurfer 
FC HBA Manager install directory as a coma delimited list 
of entries (one per line). The alarm log file is called alarms.txt 
and the event log file is called events.txt.
Can SANsurfer FC HBA 
Manager be run as a Java 
applet?
No, SANsurfer FC HBA Manager currently does not run as 
a Java applet.
Does SANsurfer FC HBA 
Manager support SNMP?
No, SANsurfer FC HBA Manager currently supports only the 
RPC communication layer between the GUI and agent. 










