User manual

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System recovery procedure:
1) Download the latest NMP-1000 firmware from QNAP official website
www.qnap.com.
2) Connect the device to the PC by external disk mode using eSATA or USB 2.0
interface; see Section 4.2.1 for more information.
3) The PC will recognize the device as a USB mass storage device. Open the
device storage with any kind of file browser.
4) Create a folder named “qnapfw” (quotes not required) in the root directory of
the device where all other share folders reside.
5) Place the latest NMP-1000 firmware in the “qnapfw” folder.
6) Safely remove and disconnect the device from the PC.
7) Make sure you have the power supply connected to the NMP-1000 and the
device is powered off.
8) On the front panel of the device, press and hold the “Option” button and
press the “Power” button, then release both buttons at once.
9) You will see the firmware file name scrolling on the VFD display. Press the
“OK” button on the front panel to confirm recovery mode upgrade
procedure.
10) The recovery process will start and the device will automatically reboot upon
completion.