External RAID Enclosure TR-002 TR-004 User Guide Document Version: 2 03/07/2020
QNAP External RAID Enclosure User Guide Contents 1. Preface About This Guide.......................................................................................................................................... 3 Audience.......................................................................................................................................................3 Document Conventions.................................................................................................................
8. Notices Limited Warranty.........................................................................................................................................35 Disclaimer................................................................................................................................................... 35 GNU Public License....................................................................................................................................35 FCC Notice.....................
QNAP External RAID Enclosure User Guide 1. Preface About This Guide This guide provides information on the QNAP TR-002 and TR-004 external RAID enclosures and step-bystep instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
QNAP External RAID Enclosure User Guide 2. Product Overview This chapter provides basic information about the QNAP TR-002 and TR-004 external RAID enclosures. About QNAP External RAID Enclosures QNAP external RAID enclosures are designed to increase the capacity and utility of your NAS or computer. They provide RAID, JBOD, and port multiplier support for added compatibility and security across multiple platforms.
QNAP External RAID Enclosure User Guide Component TR-002 Switches TR-004 • Power Important QNAP recommends waiting at least two seconds after powering off the RAID enclosure before powering it on again. • Mode Dimensions Form factor Tower Dimensions (H x W x D) 169 x 102 x 219 mm (6.65 x 4.02 x 8.62 in) 169 x 160.2 x 219 mm (6.65 x 6.31 x 8.62 in) Net weight 1.37 kg (3.02 lbs) 1.85 kg (4.
QNAP External RAID Enclosure User Guide Item Quantity Drive tray keys 2 USB cable clip 1 Screws for 2.5-inch drives • TR-002: 6 • TR-004: 12 Screws for 3.5-inch drives • TR-002: 8 • TR-004: 16 Quick Installation Guide (QIG) 1 Components Front Panel TR-002 No. Component No.
QNAP External RAID Enclosure User Guide TR-004 No. Component No.
QNAP External RAID Enclosure User Guide TR-004 No. Component No. Component 1 Set button 5 Power input 2 Mode switch 6 USB cable clip slot 7 Kensington security slot 8 System fan 3 • TR-002: USB 3.1 Gen 2 Type-C port • TR-004: USB 3.
QNAP External RAID Enclosure User Guide TR-004 Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.
QNAP External RAID Enclosure User Guide • Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer. Moving Parts • Moving fan blades: Keep your body parts away from moving fan blades while the device is connected to a power source. • Moving components: Keep your body parts away from other moving components.
QNAP External RAID Enclosure User Guide • Connecting the RAID Enclosure to a NAS • Connecting the RAID Enclosure to a Computer 5. Power on the RAID enclosure. 6. Optional: Configure the RAID settings. For details, see RAID Configuration.
QNAP External RAID Enclosure User Guide 3. Hardware Installation This section provides information on installing drives, connecting the RAID enclosure to a NAS or computer, and attaching the USB cable clip. Drive Installation QNAP external RAID enclosures are compatible with 3.5-inch and 2.5-inch hard drives and 2.5-inch solidstate drives. Installing 3.5-inch Drives on 3.
QNAP External RAID Enclosure User Guide 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the tray. b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels.
QNAP External RAID Enclosure User Guide d. Optional: Attach the screws to further secure the drive. Important QNAP recommends attaching the screws to the drive trays during transport. 4. Load the tray into the drive bay. a. Insert the tray into the bay. b. Push the handle.
QNAP External RAID Enclosure User Guide c. Optional: Lock the tray. 5. Power on the RAID enclosure. Important The RAID enclosure may take up to 30 seconds to detect the installation of the new drive. Installing 2.5-inch Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive, unless the RAID enclosure is in Individual or Software Control mode.
QNAP External RAID Enclosure User Guide • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the RAID enclosure. 2. Remove a drive tray. a. Optional: Unlock the tray. Note The preinstalled drive trays come unlocked. Important Ensure that the drive tray keys are stored in a safe place. b. Pull the handle to release the tray. c. Pull the tray out.
QNAP External RAID Enclosure User Guide 3. Install a drive on the tray. a. Remove the right fastening panel from the tray. b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. c. Attach the screws.
QNAP External RAID Enclosure User Guide 4. Load the tray into the drive bay. a. Insert the tray into the bay. b. Push the handle. c. Optional: Lock the tray.
QNAP External RAID Enclosure User Guide 5. Power on the RAID enclosure. Important The RAID enclosure may take up to 30 seconds to detect the installation of the new drive. Connecting the RAID Enclosure to a NAS A QNAP NAS can support a maximum of two external RAID enclosures. 1. Connect the RAID enclosure to the NAS. a. Connect a USB cable to the USB 3.0 Type-C port on the RAID enclosure. b. Connect the USB cable to a USB port on the NAS. c. Optional: Connect a second RAID enclosure to the NAS.
QNAP External RAID Enclosure User Guide 2. Power on the RAID enclosures. 3. Verify that the RAID enclosures are recognized by the NAS. a. Log on to QTS as administrator. b. Go to Main Menu > Storage & Snapshots > Overview > Storage . c. Verify that the RAID enclosures are listed. Connecting the RAID Enclosure to a Computer A Windows, macOS, or Linux computer does not limit the number of RAID enclosures it can support.
QNAP External RAID Enclosure User Guide 2. Power on the RAID enclosures. 3. Verify that the RAID enclosures are recognized by the computer. a. Go to your computer's disk management utility or open QNAP External RAID Manager in Windows or macOS. b. Verify that the RAID enclosures are listed. Attaching the USB Cable Clip Important The USB cable clip keeps the cable near the enclosure to avoid potential damage to the cable or any nearby components.
QNAP External RAID Enclosure User Guide 2. Insert the cable into the clip. 3. Fasten the clip to secure the cable.
QNAP External RAID Enclosure User Guide Removing a USB Cable from the USB Cable Clip 1. Release the cable clip. 2. Remove the cable from the clip.
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QNAP External RAID Enclosure User Guide 4. RAID Configuration This section provides information on configuring RAID settings. Important The following situations will interrupt the connection to the RAID enclosure, causing data being written to the drives to be lost.
QNAP External RAID Enclosure User Guide RAID Type RAID 0 Number of Disks 2 or more Description • Disks are combined together using striping. Compatibility • TR-002 • TR-004 • RAID 0 offers the fastest read/write speeds and uses the total capacity of all the disks. • RAID 0 provides no disk failure protection. This RAID type must be paired with a data backup plan. • RAID 0 is recommended for high performance applications such as video editing.
QNAP External RAID Enclosure User Guide Storage Modes QNAP external RAID enclosures support different storage modes for NAS devices and computers. Storage Mode NAS Storage Description Add storage capacity to a QNAP NAS by creating a storage pool or static volume. Important When using NAS expansion mode: • The RAID enclosure must be set to Software Control mode. For details, see Mode Switch. • The RAID enclosure cannot be set to Individual mode. • The RAID enclosure cannot contain more than one RAID group.
QNAP External RAID Enclosure User Guide • If disks with different capacities are combined in one RAID group, all disks function according to the capacity of the smallest disk. Configuration Description Individual The NAS or computer identifies each installed disk as a separate, external drive. The disks are not combined into a single volume or RAID group. This configuration is also known as a port multiplier. • JBOD QNAP external RAID enclosures provide hardware RAID support for these RAID types.
QNAP External RAID Enclosure User Guide Method QNAP External RAID Manager User Action 1. Open QNAP External RAID Manager on your computer. 2. Locate the RAID group, and verify that the status has changed to your desired setting. Storage & Snapshots 1. Log on to QTS as administrator. 2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD . 3. Locate the RAID group, and verify that the status has changed to your desired setting.
QNAP External RAID Enclosure User Guide 5. Basic Operations This chapter describes basic operations of the external RAID enclosure. Eject Button Pressing the Eject button disconnects the external RAID enclosure or its partitions from a QNAP NAS running QTS 4.3.6 (or later) or a Windows computer running the QNAP External RAID Manager utility.
QNAP External RAID Enclosure User Guide LED Status Drive Flashes green Description • Data is being accessed. • Data is being copied. • An external application is monitoring the RAID enclosure. Green The drive can be accessed. Off • The RAID enclosure is in standby mode. • No drives are detected. USB Blue The RAID enclosure is connected to the host. Off • The RAID enclosure is not connected to the host. • The RAID enclosure is in standby mode. Audio Alert Duration Frequency Short beep (0.
QNAP External RAID Enclosure User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Storage & Snapshots or QNAP External RAID Manager to Recognize the RAID Enclosure If Storage & Snapshots or QNAP External RAID Manager is unable to locate the RAID enclosure, the drives or data may be faulty. 1. Power off the RAID enclosure. 2. Remove all drives. 3. Power on the RAID enclosure. 4. Locate the RAID enclosure using Storage & Snapshots or QNAP External RAID Manager. 5.
QNAP External RAID Enclosure User Guide 12. Locate the volume that contains the new drive and then verify that the status is Rebuilding. Support and Other Resources QNAP provides the following resources: Resource URL Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.
QNAP External RAID Enclosure User Guide 7.
QNAP External RAID Enclosure User Guide 8. Notices This chapter provides information about warranty, disclaimers, licensing, and federal regulations. Limited Warranty QNAP offers limited warranty service on our products. Your QNAP-branded hardware product is warranted against defects in materials and workmanship for a period of one (1) year or more from the date printed on the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.
QNAP External RAID Enclosure User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price.
QNAP External RAID Enclosure User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion. 2. Source Code. The “source code” for a work means the preferred form of the work for making modifications to it.
QNAP External RAID Enclosure User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code; keep intact all notices of the absence of any warranty; and give all recipients a copy of this License along with the Program.
QNAP External RAID Enclosure User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
QNAP External RAID Enclosure User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
QNAP External RAID Enclosure User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations.
QNAP External RAID Enclosure User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
QNAP External RAID Enclosure User Guide END OF TERMS AND CONDITIONS FCC Notice FCC Class B Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
QNAP External RAID Enclosure User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 (Pb) 汞 (Hg) 镉 (Cd) 六价铬 (CR(VI)) 多溴联苯 (PBB) 多溴二苯醚 (PBDE) 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 0 0 0 0 0 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T1136
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