User manual
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1. Install the authenticator App on your mobile device: For Android and iOS devices, install the
Google Authenticator App from their respective App stores. For Windows Phone, install the
Authenticator from its Store.
2. The system times of your mobile device and NAS must be synchronized. It is recommended to
use the time provided from the Internet.
3. Go to "Options" > "2-step Verification" and click "Get Started". Complete the steps in the wizard
to set up the NAS and your mobile device.
4. Configure your authenticator App by scanning the QR code or by entering the Secret Key into the
App.
5. Enter the code generated from the app to the NAS to verify the correct configuration.
6. Select an alternative verification method by emailing you a security code or by answering a
security question if you cannot use your mobile device. To email a security code, the SMTP server
must be properly configured in "Control Panel" > "Notification" > "E-mail".
Sign in QTS with 2-step verification
After your username and password are verified, you will be promoted to enter a security code. Enter
the code currently provided from the authenticator app to sign in to QTS. If you cannot use your
mobile device or your device is lost, you can select "Verify another way" to sign in with your chosen
alternative verification method.
Stop 2-step verification
If you want to disable 2-step verification, go to "Options" > "2-step Verification" and click "Stop".
Administrators can disable 2-step verification for other NAS account users if they are locked out by
going to "Control Panel" > "Users" > "Edit Account Profile"
If an administrator cannot use a mobile device to sign in to QTS and no other administrators are
available to disable 2-step verification for the locked-out administrator, the NAS must be restored to
factory settings by physically pressing the "RESET" button on the NAS.
Tip:
All of the Dashboard widgets can be dragged onto the desktop for monitoring specific details.
The Dashboard will be presented differently on different screen resolutions.
The color of the Dashboard button will change based on the status of system health for quick
recognition.
Note:
The recommended minimum screen resolution for QTS 4.x is 1024x768.
The sleep function will automatically be disabled if the NAS has QNAP expansion
enclosure(s) connected to it.