QNAP Turbo NAS Hardware User Manual © 2016. QNAP Systems, Inc. All Rights Reserved.
Thank you for choosing QNAP products! This user manual provides description of the hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual.
DISCLAIMER In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation.
Regulatory Notice FCC Notice QNAP NAS comply with different FCC compliance classes. Please refer the Appendix for details. Once the class of the device is determined, refer to the following corresponding statement. ======================================================= FCC Class A Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2.
FCC Class B Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量 要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产 品可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 (Pb) (Hg) (Cd) 六价铬 多溴联苯 多溴二苯醚 (CR(VI)) (PBB) (PBDE) 壳体 O O O O O O 显示 O O O O O O 印刷电路板 O O O O O O 金属螺帽 O O O O O O 电缆组装 O O O O O O 风扇组装 O O O O O O 电力供应组装 O O O O O O 电池 O O O O O O O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至
Symbols in this document This icon indicates the instructions must be strictly followed. Failure Warning to do so could result in injury to human body or death. This icon indicates the action may lead to disk clearance or loss OR Caution failure to follow the instructions could result in data damage, disk damage, or product damage.
Table of Contents Contents Table of Contents ............................................................................................... 8 Safety Warnings ............................................................................................... 10 Chapter 1. CPU and Memory Specifications ................................................... 11 Chapter 2. Power Button and Reset Button Behavior .................................... 35 Chapter 3. USB One Touch Copy ................................
7.1.6. TAS-168, TAS-268, TS-128, TS-228 .................................................. 89 7.1.7. IS-453S ......................................................................................... 92 HARD-SWAP HARD DRIVES ..................................................................................... 95 Chapter 8. Install M.2 SSDs ........................................................................... 98 8.1 M.2 SSD HEAT SINK INSTALLATION ..................................................
Safety Warnings 1. The NAS can operate normally in a temperature range of 0ºC–40ºC (or up to 35ºC depending on individual product specifications)with relative humidity of 0%–95%. Please make sure the environment is well-ventilated. 2. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V). 3. Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level. 4.
Chapter 1. CPU and Memory Specifications Caution: Modifying the hardware, software, or firmware of the QNAP products will void the warranty. QNAP is not responsible for any form of damage or loss of data caused by modding the QNAP products. Users should bear their own risks of all sorts of possible data loss or system instabilities due to changing the hardware parts, modifying the default system firmware or installing any unauthorized third party applications on QNAP products.
System TAS-168 TAS-268 Dual-core Realtek Dual-core Realtek 1.1GHz 1.1GHz Memory 2GB DDR3 2GB DDR3 Flash 4GB 4GB Memory - CPU - replaceable Number of RAM - - slots Number of hard drive slots IR sensor System CPU 1 (3.5” HDDs only) 2 (3.5” HDDs only) ✔(QNAP remote ✔(QNAP remote control: RM-IR003) control: RM-IR003) TS-131 TS-231 Dual-core FreescaleTM Dual-core FreescaleTM 1.2GHz 1.
System CPU TS-431 TS-431U Dual-core FreescaleTM Dual-core FreescaleTM 1.2GHz 1.2GHz Memory 512MB DDR3 1GB DDR3 Flash 512MB 512MB Memory - - - - 4 4 TS-231+ TS-431+ Annapurna Labs Annapurna Labs Alpine AL-212 Alpine AL-212 Dual-core 1.4GHz Dual-core 1.
System TS-531P TS-531X TS-831X Quad-core Annapurna Quad-core Annapurna Quad-core Annapurna CPU Memory Labs Alpine AL-314 Labs Alpine AL-314 Labs Alpine AL-314 1.4GHz Cortex-A15 1.4GHz Cortex-A15 1.
System TS-1635 HS-210 Quad-core Annapurna CPU Labs Alpine AL-514 Marvell 1.6GHz 1.7GHz Cortex-A15 8GB/16GB DDR3 Memory (Expandable RAM, up 512MB DDR3 to 16GB) Flash 512MB 16MB Memory ✔ (Compatible with - replaceable DDR3 RAM) Number of RAM slots Number of hard drive slots PCI-E expansion slot Built-in 10GbE LAN ports System CPU Memory - 2 (SODIMM) 16 2 1 2 x SFP+ TS-451U TS-453U TS-453U-RP Dual-core Intel® Quad-core Intel® Quad-core Intel® Celeron™ 2.41GHz Celeron™ 2.
System CPU Memory TS-853U TS-853U-RP Quad-core Intel® Quad-core Intel® Celeron™ 2.0GHz (up Celeron™ 2.0GHz (up to 2.42GHz) to 2.
System CPU Memory TS-1253U TS-1253U-RP Quad-core Intel® Quad-core Intel® Celeron™ 2.0GHz (up Celeron™ 2.0GHz (up to 2.42GHz) to 2.
System CPU TS-251/ TS-251A-2G / TS-251-4G TS-251A-4G Dual-core Intel® Dual-core Intel® Dual-core Intel® Celeron™ 2.41GHz Celeron™ 2.41GHz Celeron™ 1.6GHz (up (up to 2.58GHz) (up to 2.58GHz) to 2.
System CPU Memory TS-651 / TS-851 / TS-651-4G TS-851-4G Dual-core Intel® Dual-core Intel® Celeron™ 2.41GHz Celeron™ 2.41GHz (up to 2.58GHz) (up to 2.
TBS-453A-4G/ TBS-453A-8G/ TBS-453A-4G-1TB TBS-453A-8G-1TB /TBS-453A-4G-51 /TBS-453A-8G-51 2GB 2GB Quad-core Intel® Quad-core Intel® Celeron™ N3150 Celeron™ N3150 1.6GHz (up to 1.6GHz (up to 2.08GHz) 2.
System CPU Memory TS-251+-2G / TS-251+-8G TS-253 Pro / TS-253 Pro-8G Quad-core Intel® Celeron™ Quad-core Intel® Celeron™ 2.0GHz 2.0GHz (up to 2.42GHz) (up to 2.
TS-453mini-2 System TS-453Bmini-4G / G/ TS-453Bmini-8G TS-453mini-8 G Quad-core Intel® Celeron™ J3455 1.5 Quad-core Intel® CPU GHz (up to 2.3 GHz) Celeron™ J1900 2.0GHz (up to 2.
System CPU Memory TS-451+-2G / TS-453 Pro / TS-653 Pro / TS-451+-8G TS-453 Pro-8G TS-653 Pro-8G Quad-core Intel® Quad-core Intel® Quad-core Intel® Celeron™ 2.0GHz (up Celeron™ 2.0GHz (up Celeron™ 2.0GHz (up to 2.42GHz) to 2.42GHz) to 2.
System TS-853 Pro / TS-853 Pro-8G Quad-core Intel CPU Memory TS-453S Pro TS-853S (Formerly the Pro(Formerly the SS-453 Pro) ® Quad-core Intel SS-853 Pro) ® Quad-core Intel® Celeron™ 2.0GHz (up Celeron™ 2.0GHz (up Celeron™ 2.0GHz (up to 2.42GHz) to 2.42GHz) to 2.
System CPU Memory TS-563-4G / TVS-463-4G / TVS-663-4G / TS-563-8G TVS-463-8G TVS-663-8G Quad-core AMD Quad-core AMD Quad-core AMD 2.0GHz 2.4GHz 2.
TVS-863-4G / TVS-863+-8G / TVS-863-8G TVS-863+-16G Quad-core AMD Quad-core AMD 2.4GHz 2.
System CPU TVS-882ST-i5-8G TVS-882ST-i7-16G Quad-core Intel® CoreTM Quad-core Intel® CoreTM i5 1.9GHz i7 2.
System CPU Memory TS-253A-4G / TS-453A -4G / TS-653A -4G / TS-253A -8G TS-453A -8G TS-653A -8G Quad-core Intel® Quad-core Intel® Quad-core Intel® Celeron® N3150 Celeron® N3150 Celeron® N3150 1.6GHz (up to 1.6GHz (up to 1.6GHz (up to 2.08GHz) 2.08GHz) 2.
System TS-853A -4G / TS-853A -8G Quad-core Intel® CPU Celeron® N3150 1.6GHz (up to 2.
TVS-882-i5-8G TVS-882-i7-16G System Quad-core Intel® CoreTM i7 2.6GHz Quad-core Intel® CPU Memory CoreTM i5 1.9GHz 8GB DDR4 (Expandable 16GB DDR4 (Expandable RAM, up to RAM, up to 32GB) 32GB) 512MB Flash Memory ✔ (Compatible with DDR4 RAM) replaceable 2(SODIMM) Number of RAM slots 8 x 2.
TVS-882ST-i5-8G TVS-882ST-i7-16G System CPU Memory Quad-core Intel® CoreTM i5 Quad-core Intel® CoreTM i7 1.9GHz 2.6GHz 8GB DDR4 (Expandable RAM, 16GB DDR4 (Expandable up to 32GB) RAM, up to 32GB) 512MB Flash ✔ (Compatible with DDR4 RAM) Memory replaceable 2(SODIMM) Number of RAM slots 8 x 2.5” SATA 6Gb/s Number of drive slots 1 x PCIe Gen3 (x8) + 1 x PCIe Gen3 (x4) PCI-E expansion slot Note: 此兩擴充槽已被 Thunderbolt™ 2 及 USB 3.1 擴充卡佔用.
System CPU Memory TS-463U TS-463U-RP TS-863U Quad-core AMD Quad-core AMD Quad-core AMD 2.0GHz 2.0GHz 2.
System CPU Memory TS-863U-RP TS-1263U TS-1263U-RP Quad-core AMD Quad-core AMD Quad-core AMD 2.0GHz 2.0GHz 2.
TVS-473 TVS-673 TVS-873 System AMD R-Series RX-421BD 2.1 GHz APU, Turbo Core up to 3.4 GHz CPU Memory 8GB DDR4 16GB DDR4 64GB DDR4 (Expandable RAM, up (Expandable RAM, up (Expandable RAM, up to 64GB) to 64GB) to 64GB) 512MB Flash ✔ (Compatible with DDR4 RAM) Memory replaceable 4 (SODIMM) Number of RAM slots Number of drive slots PCI-E expansion slot 4 x 3.5”/2.5” SATA 6 x 3.5”/2.5” SATA 8 x 3.5”/2.
Chapter 2. Power button: Press to turn on or turn off. System All models Power Button and Reset Button Behavior Power button Power button (Hardware turn (Turn on) off) Press once 1.5 sec Power button (Force turn off) 5 sec Reset button: Press to reset the system settings. System All models Basic system reset Advanced system reset (1 beep) (2 beeps) 3 sec 10 sec Basic system reset (3 sec) Press the reset button for 3 seconds, a beep sound will be heard.
Chapter 3. USB One Touch Copy System All NAS models Number of seconds (press the one touch copy button to trigger data copy) 0.5 sec Data Copy by the Front USB Port The NAS supports instant data copy backup from the external USB device to the NAS or the other way round by the front one touch copy button. To use this function, follow the steps below: 1. Make sure a hard drive is installed and formatted on the NAS. The default network share Qusb or Usb is created. 2. Turn on the NAS. 3.
Chapter 4. LED and Alarm Buzzer Specifications The LED indicators of the NAS indicate the system status and information. When the NAS is turned on, check the following items to make sure the system status is normal. Note that the following LED information is applicable only when users have properly installed the hard drive, and connected the NAS to the network and the power supply. LED Color LED Status Description 1. Flashes green and red alternately every 0.5 sec 2. 3. 4. 5. 6. 1. 2. 3. 4. 5.
LED LAN Color LED Status Description Orange The disk data is being accessed from the network and a read/write error occurs during the process. Flashes orange The NAS is being accessed from the network. Orange The 10GbE network expansion card is installed. Green 10GbE2 Green Off No 10GbE network expansion card is installed. The disk data is being accessed and a read/write error occurs during the process. Flashes red HDD3 Red/ Green Red A hard disk drive read/write error occurs.
Beep alarm (for all NAS models) The beep alarm can be disabled in “System Administration” > “Hardware Settings”. Beep sound Number of Times Description 1. 2. Short beep (0.5 sec) 1 3. 4. The NAS is starting up. The NAS is being shut down (software shutdown). The user presses the reset button to reset the NAS. The system firmware has been updated. The user tries to copy the NAS data to the external storage device from the front USB port, but the data cannot be copied. Short beep (0.
Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module Installation) Warning: The following instructions should only be performed by an authorized and trained technician. Strictly adhere to the instructions to install a RAM module on the NAS. Failure to do so could result in injury to human body or death. Before starting, please ensure that you turn off the NAS, disconnect the power adaptor, network cable(s), and also remove any other device/cable that is attached to the NAS.
2. To remove installed memory modules, pull the retention clips on each side so that the module tilts up for easy removal. Note: Always ensure that a memory module is installed in the Primary (red) slot. If not, then the system will fail to start. The maximum supported memory is 8GB combined. 3. Slide the memory module to the slot at a 45-degree angle (approximately) and press the memory module down until it clips into place.
properly with the clips in place. 4. Close the NAS cover and fasten the screw. Reconnect the power and network cables to the NAS. 5.2 1. TBS-453A Remove the rubber feet and loosen the four hand screws on the bottom of the NAS. Then lift the compartment cover away. 2. To remove installed memory modules, pull the retention clips on each side so that the module tilts up for easy removal.
Note: Always ensure that a memory module is installed in the Primary (red) slot. If not, then the system will fail to start. The maximum supported memory is 8GB combined. 3. Slide the memory module to the slot at a 45-degree angle (approximately) and press the memory module down until it clips into place. Ensure the memory module sits properly with the clips in place. 4. Close the NAS cover, fasten the four hand screws, and replace the rubber feet. Reconnect the power and network cables to the NAS.
5.3 TS-451S, TS-531P, TS-531X, TS-651, TS-831X, TS-851, TS-x53/x53S Pro, TS-563, TVS-882S, TVS-882ST, TVS-x63, TS-x53Aseries (2/4/6/8-bay) 1. Loosen the three screws on the rear of the NAS. 2. Remove the case cover of the NAS gently. 3. Locate the memory slot. Make sure the slot is empty. Note: For TS-x53/x53S Pro, TS-451S, TS-531P, TS-651, TS-851 and TS-x53A models, always ensure that a memory module is installed in the Primary slot (red). If not, then the system will fail to start.
with the notch in the memory slot. Slide the memory module to the slot at a 45-degree angle (approximately). 5. Gently press the memory module into the slot until it is seated fully. 6. Rotate the memory module towards the motherboard until the securing clips clicks into place. 7. Close the case cover and fasten the screws. Connect the power adaptor and cables back to the NAS. 8.
2. Gently remove case cover from case. 3. To remove installed memory modules, gently pull the retention clips outwards on each side so that the module tilts up at a 45-degree angle for easy removal. Remove module.
4. Hold the memory module by grasping its edges. Align the notch on the RAM module with the ridge in the memory socket. Slide the memory module into the socket at a 45-degree angle. Ensure that the module is firmly inserted into slot. Note: Memory module must be installed in the primary slot (red outline in photo). System will fail to start if primary slot is empty. The maximum supported memory per slot is 8GB.
5. Gently push the memory module towards the motherboard until the retention clips lock the memory module in place. 6. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. Power on NAS. 7. To verify that the memory module has been installed correctly and is being recognized by the operating system, log into QTS as administrator. a. For QTS 4.3.0 and above: Go to “Control Panel” > “System”> “System Status”>“Hardware Information” and check for Total memory. b.
5.5 TVS-473, TVS-673, TVS-873 1. Loosen the screws on the back of the NAS that are connecting the case cover to the case. 2. Gently remove case cover from case.
3. To remove installed memory modules, gently pull the retention clips outwards on each side so that the module tilts up at a 30-degree angle for easy removal. Remove module. 4. Hold the memory module by grasping its edges. Align the notch on the RAM module with the ridge in the memory socket. Slide the memory module into the socket at a 30-degree angle. Ensure that the module is firmly inserted into the socket and that the retention clamps are secure. Note: The maximum supported memory is 64GB.
5. Gently push the memory module towards the motherboard until the retention clips lock the memory module in place. 6. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. Power on NAS. 7. To verify that the memory module has been installed correctly and is being recognized by the operating system, log into QTS as administrator and go to “Control Panel” > “System” > “System Status” > “Hardware Information” and check for Total memory. 5.
b. TS-853U, TS-863U, TS-1253U, TS-1263U series: Loosen the two screws on the rear of the NAS. 2. Open the NAS. Pull the retention clips on each side so that the module tilts up for easy removal. Remove installed memory modules.
2. Slide the memory module to the slot at a 45-degree angle (approximately). 3. Press the memory module down. Make sure the memory module sits in properly with the clips in place. Note: For TS-x53U & TS-451U models, always ensure that a memory module is installed in the primary slot (red box in the below figure,) or the system will fail to start. The maximum supported memory is 8GB combined. 4. Close the NAS cover and fasten the screws. Connect the power adaptor and cables back to the NAS. 5.
it will have two screws. A 4-bay NAS will have four. 2. Gently remove the case cover of the NAS by sliding it apart (see the underside of the NAS for visual indicators of the NAS case being locked/unlocked) 3. Remove the four inner screws (two on each side) of the hard drive cage. 4. If it is a 4-bay NAS, you will also need to remove two screws on the top of the hard drive cage.
5. Gently remove the hard drive cage from the NAS by lifting it out of its slot. 6. Always ensure that a memory module is installed in the Primary slot (red). If not, then the system will fail to start. When installing two memory modules, please ensure that they are the same size and ideally use the same type of RAM for both memory slots. The maximum supported memory is 8GB combined.
7. Reattach the hard drive cage to the NAS. Please ensure that it correctly plugs into the slot. 8. Secure the hard drive cage by fastening the four inner screws (for the 4-bay NAS, please fasten the two additional top screws.) Then reattach the case cover of the NAS by gently sliding it back together. 9. Fasten the two/four screws onto the rear of the NAS. 10. Reinsert your hard drives to the NAS. 11. Connect the power adaptor and cables back to the NAS. 12.
2. Pull the retention clips on each side so that the module tilts up for easy removal. Remove installed memory modules. Note: Always ensure that a memory module is installed in the primary slot that is on the top (marked with “DIMM1”.) If not, then the system will fail to start. The maximum supported memory is 8GB combined. 3. Slide the memory module to the slot at a 45-degree angle (approximately) and press the memory module down until it clips into place.
properly with the clips in place. 4. Close the NAS bottom cover and fasten the screws (refer to Step 1 for screw positions.) Reconnect the power and network cables to the NAS.
Chapter 6. Network Expansion Card Installation Warning: The following instructions should only be performed by an authorized and trained technician. Strictly adhere to the instructions to install a network expansion card on the NAS. Failure to do so could result in injury to human body or death. Some NAS models provide expansion slots for network expansion. Insert an extra network expansion card (optional purchase) to the motherboard of the NAS to increase the network bandwidth.
Network Expansion Card Compatibility ® Bracket A (X520-T2) Intel Ethernet Server Adapter X520-T2(E10G42B) Bracket B 1. Intel® Ethernet Server Adapter X520-SR2(E10G42BFSR) (X520-SR2/X520-DA2) 2. Intel® Ethernet Server Adapter X520-DA2(E10G42BTDA) Bracket C (Emulex) 1. Emulex OneConnect 10GbE Network Adapters, SFP+ Direct attach copper (OCe11102-NX) 2. Emulex OneConnect 10GbE Network Adapters, Short reach optical (OCe11102-NM) 3.
For TVS-463 only: Unscrew and remove the power supply unit. 5. Loosen the screws and remove the expansion slot cover.
6. Grasp the edge of the network expansion card. Align the notch on the gold edge of the card with the notch in the PCIe slot. Insert the network expansion card to the PCIe slot until it cannot go any further. 7. Fasten the screws.
8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. 9. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “System Administration”>“Network”>“TCP/IP” and check the total number of network interfaces. 6.2 TS-1635 The TS-1635 provides aPCIe2.0x2 expansion slot so that users may choose to install a network expansion card for added network performance.
4. Gently remove case cover from case. 5. Loosen the screw of the top full-sized PCIe bracket. Remove bracket.
6. Hold the network card by grasping the edges. Align the notch on the network card to the break in the PCIe slot. Fully insert the network expansion card to the expansion slot.
7. Fasten screw to lock in card. 8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. 9.
recognized by the operating system, log into QTS as administrator and go to “Control Panel” > “System Settings” > “System Status” > “Network Status” and check for total number of network interfaces. 6.3 TVS-473, TVS-673, TVS-873 Note: 1. TVS-473 uses low-profile PCIe bracket. 3. TVS-673 and TVS-873 use full height PCIe bracket. 1. Turn off the NAS. Disconnect power cord(s), network cable(s), and any other cables attached to the device. 2.
5. Gently remove case cover from case. 6. Loosen and remove the 3 screws on the back of the PSU.
7. Loosen and remove the remaining 2 screws connecting the PSU to the case. 8. Position the PSU so that a screw driver can access the screw of the PCIe bracket. 9. Loosen and remove the screw of the PCIe bracket. Remove bracket.
10. Hold the network expansion card by grasping the edges. Align the notch on the network expansion card to the break in the PCIe slot. Fully insert the network expansion card to the expansion slot. 11. Fasten screw to lock in card. 12. Place PSU back to its original position and fasten the 5 screws that were removed in steps 6 and 7. 13. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. 14.
prevent electrostatic discharge. The crocodile clip should be connected to the ground. 3. Loosen all the screws on the top of the NAS as shown in the illustration. 4. Remove the top cover in both hands. 5. Loosen the screws as shown in the illustration. 6. Grasp the metal edge of the riser card module. Remove the module gently.
7. Remove the network expansion card/bracket. a. For TS-463U and TS-463U-RP, loosen the screw and remove the network expansion card. b. For TVS-471U, loose the screw and remove the bracket 8. Insert the new network expansion card to the riser card module until it cannot go any further. Then fasten the screw.
9. Align the notch on the gold edge of the riser card with the notch in the PCIe slot. Insert the riser card module to the PCIe slot until it cannot go any further. 10. Fasten the screws. Close the case cover and fasten the screws.
11. Connect the power adaptor and cables to the NAS. 12. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “System Administration” > “Network” > “TCP/IP” and check the total number of network interfaces. 6.5 1. TS-863U, TS-863U-RP, TS-1263U, TS-1263U-RP Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. 2.
6. Grasp the edge of the expansion card. Align the notch on the gold edge of the card with the notch in the PCIe slot. Insert the network expansion card to the PCIe slot until it cannot go any further. 7. Fasten the screws.
8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. 9. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “System Administration” > “Network” > “TCP/IP” and check the total number of network interfaces.
Chapter 7. Install and Hot-swap Hard Drives Caution: Before starting, please ensure that you turn off the NAS, disconnect the power adaptor, network cable(s), and also remove any other device/cable that is attached to the NAS. Please ensure that you wear an antistatic wrist strap during the entire process to prevent electrostatic discharge. The crocodile clip should be connected to the ground. 7.1 Install Hard Drives Follow the below steps to install hard drives on the NAS. 7.1.1.
a. For 3.5” HDDs, secure the four screws in the back of the hard drive tray. b. For 2.5” HDDs, follow the signs which are marked on the tray then secure the three screws in the back of the hard drive tray 3. Insert the hard drive trays into the NAS all the way to the rear and push the lever back until you hear a click.
7.1.2. TS-1635 1. Remove hard drive tray from NAS: i. Push the blue lock switch on the tray down to the unlock position. ii. Push the button below the blue switch to release the lever. iii. Pull out tray using lever. 2. Install HDD/SDD onto tray. a. 3.5” HDD: i. Remove the fastening panels from the sides of the drive tray.
ii. Place hard drive onto tray so that the side holes of the tray are aligned with the side holes of the harddrive. iii. Reinsert fastening panels to lock drive to tray. b. 2.5” HDD/SSD: i. Remove the fastening panels from the sides of the drive tray. ii. Place hard drive onto tray so that the bottom holes of the tray are aligned with the bottom holes of the harddrive. iii. Reinsert fastening panels to lock drive to tray.
3. Load tray back into drive bay. i. Insert the drive tray into the NAS.Verify that the tray is correctly oriented (top of HDD facing right) and fully pushed in. ii. Close the latch, and lock the switch. 7.1.3. TS-453Bmini, TS-453Mini 1. Remove the case cover. Open and remove the hard drive tray.
2. Install the HDD: a. For 3.5” HDDs, remove both brackets (pinch the end marked “pull” to pull and separate the bracket) from the tray. Place the hard drive on the tray and clip-in both brackets.
b. For 2.5” HDDs/SSDs, only remove the bracket next to the 2.5” screw holes (they are marked on the bottom of the tray.) Secure the three screws in the back of the hard drive tray. 3. Insert the hard drive tray into the Turbo NAS all the way to the bottom and close the case cover.
7.1.4. TVS-473, TVS-673, TVS-873 1. Remove hard drive tray from NAS: i. Push the lock switch on the tray down to the unlock position.
ii. Push the button below the blue switch to release the lever. iii. Pull out tray using lever. 2. Install HDD/SDD onto tray. a. 3.5” HDD: i. Remove the fastening panels from the sides of the drive tray. ii. Place hard drive onto tray so that the bottom holes of the tray are aligned with the bottom holes of the harddrive. iii. Reinsert fastening panels to lock drive to tray.
b. 2.5” HDD/SSD: i. Insert 2.5” drive onto tray so that HDD/SSD connector is perfectly aligned with the opening at end of the tray. ii. Secure the three screws in the back of the hard drive tray.
3. Load tray back into drive bay. i. Insert the drive tray into the NAS. Verify that the tray is correctly oriented (top of HDD facing right) and fully pushed in. ii. Close the latch, and lock the switch. 7.1.5. TS-112P, TS-212P and TS-251C 1. Loosen the screws on the rear (top and bottom) of the NAS. Remove the case cover of the NAS by sliding it apart (see the underside of the NAS for visual indicators of the NAS case being locked/unlocked.
2. Install the hard drives: a. For TS-112P:Place the hard drive in the hard drive cradle and slide it forward to lock it into the connector. Secure the screws on the slides of the hard drive. b. For TS-212P and TS-251C: Place the first hard drive in the hard drive cradle and slide it forward to look it into the connector. Place the second hard drive on top of the first hard drive and secure the screws on the slides of both hard drives.
3. After installing the hard drives, cover the NAS with the case cover and fasten the round head screws. Then, place the NAS vertically on the stands. 7.1.6. TAS-168, TAS-268, TS-128, TS-228 1. Remove the handscrew and the top cover.
2. Put the hard drive in the hard drive cradle and slide it forwards to lock it into the SATA connector. Clip in both brackets, slide the bracket into the hole in point 2 before pressing the bracket towards the HDD (for the TAS-268, repeat the same step for the second drive.) 3. Align point a on the case cover with point b on the front of the NAS (see figure below). Push forward the case cover (step 2) and fasten the toolless screw to secure the case cover.
7.1.7. IS-453S 1. Remove all four screws from the front panel. 2. Remove the drive tray. 3. Attach the drive to the tray and secure the four screws in the back of the drive tray.
4. Insert the drive tray into the NAS all the way to the end. 5. Repeat Step 2 to 4 to install the remaining drives. Please follow the HDD Sequence shown in Step 2 to do so.
6. Close the front panel and fasten the screws.
Hard-swap Hard Drives QNAP NAS is compatible with 2.5-inch/3.5-inch SATA hard disk drives from major hard disk brands. For the updated hard drive compatibility list, please visit http://www.qnap.com. Caution: QNAP disclaims any responsibility for product damage/malfunction or data loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons.
System Support Support Suppor Supports Supports s s ts 2.5” M.2 SATA Hot-swappin 3.5-inch 2.
System Support Support Suppor Supports Supports s s ts 2.5” M.2 SATA Hot-swappin 3.5-inch 2.5-inch SATA SSD g Hard SATA SATA SSD Hard Hard (RAID 1 or Drives Drives above only) Drives Pro, TS-853S Pro, IS-453S TBS-453A ✔ (2280, 2260, 2242) The NAS supports hot-swapping the hard drives when 1 member drive crashes in RAID 1, 1–2 member drives crash in RAID 5 or RAID 6. Follow the steps below to hot-swap the hard drive when a member drive fails in a RAID configuration. 1.
Chapter 8. Install M.2 SSDs 8.1 M.2 SSD Heat Sink Installation NAS models that support M.2 SSDs are packaged with M.2 SSD heat sinks. For reliable operation, it is recommended that you install the heat sinks onto the SSD controller. To install heat sink: 1. Locate the SSD controller on the M.2 SSD. Location of SSD controller varies by model. Refer to SSD manufacturer for details. 2. Remove any existing stickers or labels on the controller. 3. Remove the release liner from bottom of the heat sink. 4.
8.2.1 TBS-453A 1. The system has four M.2 SSD slots that are located on the bottom of the system. The storage capacity of the system can be upgraded by adding M.2 SSD modules to vacant M.2 SSD slots or by upgrading existing M.2 SSD modules. The following procedure demonstrates how to add/replace M.2 SSD modules. To remove the bottom cover, first remove the rubber feet. Next, unscrew the four screws installed on the four corners of the bottom cover by turning them counterclockwise. 2.
3. Secure the bottom cover back to the system by installing the screws of four corners (clockwise). Then put the rubber feet back as well. 8.2.2 TVS-473, TVS-673, TVS-873 1. Turn off the NAS. Disconnect power cord(s), network cable(s), and any other cables attached to the device. 2.
clamp to ground to prevent electrostatic discharge from damaging equipment. 3. Loosen the screws on the back of the NAS that are connecting the case cover to the case. 4. Remove case cover from case.
5. [Optional: for M.2 2260 SSD only] Insert and fasten riser screw. 6. Hold the M.2 SSD module by grasping its edges. Align the notch on the module with the ridge in the M.2 socket. Gently slide the memory module into the socket at a 15-degree angle. Ensure that the module is firmly inserted into slot. Do not force the M.2 drive into socket.
7. Gently lower the memory module towards the motherboard until it sits on the riser screw. While holding down the M.2 SSD in position, insert mounting screw into the riser screw, tightening as necessary to securely fasten the M.2 SSD in place. Do not over tighten the screw. 8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. Power on NAS. 9. To verify that the M.
Chapter 9. RAID Recovery The QNAP NAS supports exclusive RAID recovery technology to recover a failed RAID disk volume from unintentional disconnection or removal of the hard drives from the system. Using the RAID recovery, users can recover an inactive RAID 1, RAID 5, or RAID 6 volume to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.
Standard QNAP RAID 5 RAID 5 Standard QNAP RAID 6 RAID 6 Degraded mode N-1 N-1 N-1 & N-2 N-1 & N-2 Read only protection N/A N-1, bad blocks N/A N-2, bad blocks (for immediate data found in the found in the backup &hard drive surviving drives of surviving drives of replacement) the array. the array.
Chapter 10. Using the LCD Panel This feature is only available for NAS models with LCD panels. You can use the LCD panel to configure system settings and view system information. You can use the “ENTER” and “SELECT” buttons next to the panel to navigate through the LCD menu. After starting the NAS, you can see its name and firmware version appear on the panel. NA S 5 F 4 D E 3 4 .3 . 0 ( 2 0 1 6 0 7 0 3 ) After a few seconds, the panel will be automatically turned off.
TCP/IP In TCP/IP, you can see the following options: 1. LAN IP Address 2. LAN Subnet Mask 3. LAN Gateway 4. LAN PRI. DNS 5. LAN SEC. DNS (You can view the above settings for every interface. ) 6. Enter Network Settings a. Network Settings – DHCP i. Set up DHCP on LAN1 and LAN2. b. Network Settings – Static IP* i. Press “SELECT” to switch to the next available option. ii. Press “ENTER” to configure the selected option. The first digit will begin to blink. iii.
Disk:1 Size: Temp:50°C 232 GB Volume This section shows the capacities of volumes and LUNs. You can view the name and capacity of a volume/LUN. If there are multiple volumes/LUNs, press "Select" to view the information of a specific volume/LUN. DataVol1 750 GB LUN_0 100 GB System This section shows the system temperature and the rotation speed of the system fan. CPU Temp: 50°C Sys Temp: 55°C Fan1: 2321RPM Fan2: 2402RPM Shut down You can use this option to turn off the NAS.
to confirm. Password The default password for the LCD panel is empty. If you want to change the password, select "Yes" to continue. Change Password Yes →N o You can enter up to 8 digits for your password. Press “SELECT” to increment the digit and press “ENTER” to add a new digit. After inputting your desired password, press “ENTER”. When the cursor moves next to "OK", press “ENTER” to confirm the password. New P a s sword : 2 34 → OK Verify the password to confirm the changes.
Sys. Fan Failed The system fan has failed. Sys. Overheat The system has overheated. HDD Overheat A hard drive has overheated. CPU Overheat The CPU has overheated. Network Lost Both LAN 1 and LAN 2 are disconnected in failover or load balancing mode. LAN1 Lost LAN 1 is disconnected. LAN2 Lost LAN 2 is disconnected. HDD Failure A hard drive has failed. Vol1 Full The disk volume (1) is full. NAS HDD Ejected A hard drive has been ejected from the NAS.
- Starting Service: Starting NAS system services (no actions need to be performed). Note that applications start only after the system finishes booting. For TVS-x82 Series, the LCD panel displays additional booting informationafter you power on the NAS: BIOS XXXXXXX Checking - Memory BIOS xxxxx – xxxx is the BIOS version, whichcan be used for technical support to help identify and resolve issues. - Startupphases: o Checking Memory – The system checksthe installed memory.
Chapter 11. Install Power Supply Unit Note: iii. This section applies to rackmount NAS models only. iv. The power supply units of TS-879U-RP and TS-EC879U-RP should only be replaced by an authorized and trained technician. 11.1 1U Turbo NAS with Hot-swappable PSU Note: The following instructions should only be performed by an authorized and trained technician. To install a redundant power supply unit to the 1U Turbo NAS, follow the steps below. 1. Turn off the NAS. 2.
5. Turn on the NAS. Note: To replace a failed power supply unit, turn off the NAS. Then remove the failed unit safely and repeat steps 3-5 above to install a new power supply unit. 11.2 2U/3U Turbo NAS (TS-853U-RP, TS-1253U-RP only) Note: The following instructions should only be performed by an authorized and trained technician. To replace a failed power supply unit, follow the steps below. 1. Turn off the NAS. 2. Hold the black handler and press and hold the green button firmly. 3.
4. Plug in a new power supply to the NAS. 5. Turn on the NAS. Enable warning alert for redundant power supply on the web-based interface: If two power supply units (PSU) have been installed on the NAS and connected to the power sockets, both PSU will supply the power to the NAS (applied to 1U and 2U models). Users can enable redundant power supply mode in “System Administration” > “Hardware” to receive warning alert for the redundant power supply.
* This function is disabled by default. WARNING: RISK OF ELECTRIC SHOCK The connectors on the back panel (bracketed parts below) contain high voltage. Do NOT touch these parts to avoid the risk of electric shock to the maintenance operator.
Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://qnap.com/support Forum: http://forum.qnap.com Technical Support in the USA and Canada: Online Support: http://qnap.
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Appendix A: Product Compliance Class FCC CE NAS Models TS-EC1679U-RP, TS-EC1279U-RP, TS-EC879U-RP, TS-1679U-RP, TS-1279U-RP, TS-1270U-RP, TS-1263U-RP, TS-1263U, TS-1253U-RP, TS-1253U, TS-879U-RP, Class A Class A TS-870U-RP, TS-863U-RP, TS-853U-RP, TS-853U, TS-453U-RP, TS-453U, TS-1079 Pro, TS-879 Pro, TS-863U, TS-463U, TS-463U-RP, TS-451U, TS-431U, TVS-871U-RP, TVS-1271U-RP TS-853S Pro, TS-453S Pro, TS-870 Pro, TS-853 Pro, TS-670 Pro, TS-653 Pro, TS-470 Pro, TS-453 Pro, TS-253 Pro, TS-431+, TS-231+, T
