TS-431X User Guide Manual Version 2 Published on 02/05/2017
TS-431X User Guide Contents 1. Preface About This Guide.......................................................................................................................................... 3 Audience.......................................................................................................................................................3 Document Conventions................................................................................................................................ 3 2.
FCC Notice................................................................................................................................................. 41 CE Notice....................................................................................................................................................41 SJ/T 11364-2006.........................................................................................................................................
TS-431X User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-431X NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
TS-431X User Guide 2. Product Overview This chapter provides basic information about the QNAP TS-431X NAS. About the TS-431X The TS-431X supports four drives and comes with a built-in 10GbE SFP+ port to support 10GbE network environments. Equipped with a strong hardware-accelerated encryption engine, the TS-431X provides a secure and reliable dual-core NAS solution.
TS-431X User Guide Component TS-431X LED indicators • Status • LAN • USB • Drives 1 to 4 Security slot Kensington security slot Form factor Tower Dimensions (H x W x D) 169 x 160 x 219 mm 6.65 x 6.3 x 8.62 inch Net weight 3kg (6.61 lbs) System fans 1 x 12 cm Power supply unit 65W AC adapter, 100-240V Operating temperature 0 to 40˚C (32 to 104˚F) Relative humidity • Non-condensing relative humidity: 5 to 95% • Wet-bulb temperature: 27˚C (80.
TS-431X User Guide Front Panel No. Component No. Component 1 Status LED 6 Drive 3 LED 2 LAN LED 7 Drive 4 LED 3 USB LED 8 Power button 4 Drive 1 LED 9 USB One Touch Copy button 5 Drive 2 LED 10 USB 3.
TS-431X User Guide No. Component No. Component 1 Reset button 4 USB 3.0 ports 2 10 gigabit SFP+ port 5 Power input 3 Gigabit ports 6 Kensington security slot Left Panel Note The image does not include the chassis. No. 1 Component Memory slot No.
TS-431X User Guide Drive Numbering Installation Requirements Category Environment Item • Room temperature: 0 to 40˚C (32 to 104˚F) • Non-condensing relative humidity: 5 to 95% • Wet-bulb temperature: 27˚C (80.6˚F) • Flat, anti-static surface with no exposure to direct sunlight, liquids, and chemicals Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/.
TS-431X User Guide 6. Log on to QTS.
TS-431X User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Installing Drives The TS-431X is compatible with 3.5-inch and 2.5-inch hard drives, and solid state drives. All four drive bays support SSD cache acceleration. Installing 3.
TS-431X User Guide 4. Load the tray into the drive bay. a. Slide the drive tray into the drive bay. b. Push in the handle. 5. Power on the NAS.
TS-431X User Guide Installing 2.5-inch Hard Drives or Solid State Drives Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove drive tray. a. Pull the tray handle forward. b. Pull the tray out. 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b.
TS-431X User Guide 4. Load the tray into the drive bay. a. Slide the drive tray into the drive bay. b. Push in the handle. 5. Power on the NAS.
TS-431X User Guide Replacing Memory Modules The NAS has one memory slot. Depending on the model, you can increase the memory capacity of the NAS by upgrading the memory module. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers. Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death.
TS-431X User Guide Tip The case cover screws are longer than the other screws that will be removed. b. Place the NAS on its left side. c. Slide the case cover to the right so that the triangle aligns with the unlock icon. d. Pull the case cover up until it completely detaches from the chassis. 6. Remove the top and bottom screws on the back of the NAS.
TS-431X User Guide 7. Place the NAS on its left side. 8. Remove the 6 screws that connect the drive tray chassis to the NAS.
TS-431X User Guide 9. Carefully remove the drive tray chassis. 10. Remove an existing module. a. Push the retention clips outward simultaneously to release the module.
TS-431X User Guide b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the module by the edges and then carefully slide it out of the slot. Warning Do not touch the components, particularly the metal connectors. Do not bend the module. 11. Install a new module. a. Align the notch with the ridge in the slot.
TS-431X User Guide b. Insert the module into the slot. c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 12. Place the drive tray chassis onto the NAS. a. Line up the SATA connector on the drive tray chassis to the SATA socket on the motherboard. b. Carefully insert the SATA connector into the SATA socket. 13. Attach the 6 screws that connect the drive tray chassis to the NAS.
TS-431X User Guide 14. Attach the top and bottom screws on the back of the NAS.
TS-431X User Guide 15. Attach the case cover. a. Place the NAS on its left side. b. Align the triangle icon on the case cover with the unlock icon on the chassis. c. Slide the case cover onto the chassis. d. Slide the case cover to the left so that the triangle aligns with the lock icon. e. Attach the screws to the back side of the case.
TS-431X User Guide 16. Return drive trays into their original bays. a. Slide the drive tray into the drive bay. b. Push in the handle. 17. Connect all cables and external attachments. 18. Power on the NAS. 19. Verify that the module is recognized by the NAS. a. Log on to QTS as administrator. b. Go to Control Panel > System > System Status > Hardware Information .
TS-431X User Guide c. Check the value for Total memory. QTS Installation TS-431X uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Qfinder Pro installation (Recommended) Description If the NAS is connected to your local area network, you can do the following: • Locate the NAS using Qfinder Pro. Requirements • Computer • Network cable • Qfinder Pro installer • Complete the steps in the Smart Installation Guide wizard.
TS-431X User Guide • Password: Specify an administrator password with 1 to 64 characters. The password supports all ASCII characters. 7. Click Next. The Set the date and time screen appears. 8. Specify the time zone, date, and time. Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. The Configure the network settings screen appears. 10. Select Obtain an IP address automatically (DHCP). 11. Click Next.
TS-431X User Guide 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device. 4. Specify the Cloud Key on the NAS. 5. Create an account or log in to myQNAPcloud. 6. Specify the myQNAPcloud name for the NAS. The myQNAPcloud name is used when remotely accessing the NAS. 7. Optional: Select CloudLink.
TS-431X User Guide The Enable multimedia functions screen appears. 20. Select No. Enabling the multimedia functions allows you to install multimedia applications after configuring the disks in Storage Manager. For details on enabling multimedia functions on QTS, see the System Administration section of the QTS User Guide. 21. Click Next. The Summary screen appears. 22. Review the settings. 23. Click Apply. A confirmation message appears.
TS-431X User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 seconds. The NAS powers off. Force power off Press and hold the button for 5 seconds. The NAS shuts down. Important Use this method only when the NAS is unresponsive. Reset Button Operation Basic system reset User Action Press and hold the button for 3 seconds.
TS-431X User Guide This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup. For details on configuring USB One-Touch Copy, see the QTS User Guide. LEDs LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network. For details on the location of the LEDs, see Components.
TS-431X User Guide LED Drive USB Status Description Flashes red The data is being accessed and a read/write error occurs during the process. Red A drive read/write error occured. Flashes green The data is being accessed. Green The drive can be accessed. Flashes blue every 0.5 sec • A USB device (connected to the front USB port) is detected. • A USB device (connected to the front USB port) is being removed from the NAS.
TS-431X User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPCloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1. Power off the NAS. 2. Remove all drives. 3. Power on the NAS. 4. Locate the NAS using Qfinder Pro or myQNAPCloud. 5. Reinsert the drives. 6. Continue with QTS installation.
TS-431X User Guide Recovering Unintentionally Removed Healthy Drives The NAS supports exclusive RAID recovery technology to recover failed RAID disk volumes from unintentional disconnection or removal of drives. Users can recover an inactive RAID 1, RAID 5, or RAID 6 volume to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.
TS-431X User Guide 6.
TS-431X User Guide 7. Notices This chapter provides information about warranty, disclaimers, licensing, and federal regulations. Limited Warranty QNAP offers limited warranty service on our products. Your QNAP-branded hardware product is warranted against defects in materials and workmanship for a period of one (1) year or more from the date printed on the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.
TS-431X User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price.
TS-431X User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion. 2. Source Code. The “source code” for a work means the preferred form of the work for making modifications to it.
TS-431X User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code; keep intact all notices of the absence of any warranty; and give all recipients a copy of this License along with the Program.
TS-431X User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source. Regardless of what server hosts the Corresponding Source, you remain obligated to ensure that it is available for as long as needed to satisfy these requirements. e.
TS-431X User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c. Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of such material be marked in reasonable ways as different from the original version; or d.
TS-431X User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations.
TS-431X User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
TS-431X User Guide END OF TERMS AND CONDITIONS FCC Notice FCC Class B Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
TS-431X User Guide This QNAP NAS complies with CE Compliance Class B.
