Turbo NAS User Manual (Version: 3.2.0) ©Copyright 2010. QNAP Systems, Inc. All Rights Reserved.
Thank you for choosing QNAP products! instructions of using the Turbo NAS. This user manual provides detailed Please read carefully and start to enjoy the powerful functions of the Turbo NAS! NOTE The “Turbo NAS” is hereafter referred to as the “NAS”. This manual provides the description of all the functions of the Turbo NAS. The product you purchased may not support certain functions dedicated to specific models.
Table of Contents TABLE OF CONTENTS .......................................................................................................................3 SAFETY WARNINGS............................................................................................................................7 CHAPTER 1 INSTALL THE NAS................................................................................................... 8 1.1 HARD DISK COMPATIBILITY LIST ...................................................
3.1.9.3 On-line Users ............................................................................................................................ 47 3.1.9.4 Syslog ........................................................................................................................................ 47 3.1.10 Firmware Update............................................................................................................48 3.1.11 Restore to Factory Default .................................
3.5.6 UPnP Media Server...................................................................................................... 137 3.5.7 MySQL Server............................................................................................................... 139 3.5.8 QPKG Plugins ..............................................................................................................141 3.6 BACKUP..................................................................................................
10.6 SYSTEM TEMPERATURE PROTECTION .................................................................................... 222 CHAPTER 11 RAID ABNORMAL OPERATION TROUBLESHOOTING ......................... 223 CHAPTER 12 USE THE LCD PANEL...................................................................................... 225 TECHNICAL SUPPORT................................................................................................................... 232 GNU GENERAL PUBLIC LICENSE ..................
Safety Warnings 1. The NAS can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–95%. Please make sure the environment is well-ventilated. 2. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V). 3. Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level. 4. Unplug the power cord and all the connected cables before cleaning.
Chapter 1 Install the NAS For the information of the hardware installation, please refer to the “Quick Installation Guide” in the product package. 1.1 Hard Disk Compatibility List This product works with 2.5-inch/ 3.5-inch SATA hard disk drives from major hard disk brands. For the HDD compatibility list, please visit http://www.qnap.com/.
1.2 Check System Status LED Display & System Status Overview LED USB Colour LED Status Description Flashes blue every 0.
System Status Red/ Green Red 1) The hard disk drive is invalid 2) The disk volume has reached its full capacity 3) The disk volume is going to be full 4) The system fan is out of function* 5) An error occurs when accessing (read/write) the disk data 6) A bad sector is detected on the hard drive 7) The NAS is in degraded read-only mode (2 member drives fail in a RAID 5 or RAID 6 configuration, the disk data can still be read)* 8) (Hardware self-test error) Flashes red every 0.
Beep Alarm (beep alarm can be disabled in “System Tools” > “Hardware Settings”) Beep sound No. of Times Description Short beep (0.5 sec) 1 1) The NAS is starting up 2) The NAS is being shut down (software shutdown) 3) The user presses the reset button to reset the NAS 4) The system firmware has been updated Short beep (0.5 sec) 3 The NAS data fails to be copied to the external storage device from the front USB port Short beep (0.5 sec), long beep (1.5 sec) 3, every 5 min Long beep (1.
Chapter 2 Use the Powerful Services of NAS A. Use the network shares 1. You can access the network shares of the NAS by the following means: a. Open My Network Places and find the workgroup of the NAS. If you cannot find the server, browse the whole network to search for the NAS. Double click the name of the NAS for connection. b. Use the Run function in Windows. Enter \\[NAS name] or \\[NAS IP] to access the share folders on the NAS. 2. Enter the default user name and password.
B. Manage the NAS Manage the NAS by the web browser on Windows or Mac 1. You can access the web administration page of the NAS by the following methods: a. Use Finder to find the NAS. b. Open a web browser and enter http://NAS IP:8080 The default NAS IP is 169.254.100.100:8080. If you have configured the NAS to use DHCP, you can use Finder to check the IP address of the NAS. Make sure the NAS and the computer that runs Finder are connected to the same subnet.
3. You can browse the NAS UI by the Standard view or the Flow view.
4. Choose the display language on the drop-down menu on the login page of the NAS or after you login the NAS. 5. The NAS supports SSL secure login which enables you to configure and manage the server by encrypted transfer. To use this function, select the option “SSL login” on the administration page and login the server.
Chapter 3 Server Administration There are 8 main sections in the server administration. Click the triangle icon next to the section name to expand the tree and view the items listed under each section.
To access the services such as Web File Manager, Download Station, Multimedia Station, and Surveillance Station, you can choose the services from the drop-down menu or click the icons on the login page. After you login the NAS, you can click the icons on top of the page to access the services.
3.1 System Administration You can configure the general system settings, network settings, and hardware settings, update the firmware, etc. in this section.
3.1.1 General Settings 3.1.1.1 System Administration Enter the name of the NAS. The server name supports maximum 14 characters long at maximum, which can be a combination of the alphabets, numbers, and hyphen (-). The server does not accept the names with space, period (.), or names in pure number. Assign a port for the system management. The default port is 8080. The services which use this port include: System Management, Web File Manager, Multimedia Station, and Download Station.
3.1.1.2 Date and Time Set the date, time, and time zone according to your location. If the settings are incorrect, the following problems may occur: When using a web browser to access the server or save a file, the display time of the action will be incorrect. The time of event log displayed will be inconsistent with the actual time when an action occurs.
3.1.1.3 Daylight Saving Time If your region adopts daylight saving time (DST), you can enable “Adjust system clock automatically for daylight saving time”. Click “Apply”. The latest DST schedule of the time zone you select in the “Date and Time” section will be shown. The system time will be adjusted automatically according to the DST. Note that if your region does not adopt DST, the options on this page will not be available.
3.1.1.4 Language Select the language the NAS uses to display files and directories. Note: All the files and directories on the NAS will be created using Unicode encoding. If your FTP clients or the OS of your PC does not support Unicode, e.g. Windows 95/98/ME, select the language the same as your OS here in order to view the files and directories on the server properly. 3.1.1.5 Password Strength You can specify the password setting rules here.
3.1.2 Network 3.1.2.1 TCP/IP i. IP Address You can configure the TCP/IP settings of the NAS on this page. ( Click the Edit button ) to edit the network settings. For the NAS which supports two LAN ports, you can connect both network interfaces to the same switch and configure the TCP/IP settings. The NAS will acquire two IP addresses and this is known as multi-IP setting. To use port trunking mode for dual LAN connection, see section (iii).
On the TCP/IP Property page, configure the following settings: Network Speed Select the network transfer rate according to the network environment to which the NAS is connected. Select auto negotiation and the NAS will adjust the transfer rate automatically. Obtain the IP address settings automatically via DHCP If your network supports DHCP, the NAS will use the DHCP protocol to retrieve the IP address and related information automatically.
clients by the DHCP server. When the lease time expires, the client has to acquire an IP address from the DHCP server again. For example, to establish a DLNA network and share the multimedia files on the NAS to the DLNA digital media players by UPnP while there is no NAT gateway that supports DHCP server, you can enable the DHCP server feature of the NAS. The NAS will allocate dynamic IP address to the media players or other clients automatically.
iii. Port Trunking Applicable to the models with two LAN ports only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html The NAS supports port trunking which combines two Ethernet interfaces into one to increase the bandwidth and offers load balancing and fault tolerance (also known as failover). Load balancing is a feature which distributes the workload evenly across two Ethernet interfaces for higher redundancy.
5. After applying the settings, make sure the network cables of the two Ethernet interfaces are connected to the correct switch and the switch has been configured to support the port trunking mode selected on the NAS. Refer to the table below about the port trunking options available on the NAS. Field Description Switch Required Balance-rr Round-Robin mode is good for general Supports static (Round-Robin) purpose load balancing between two trunking. Make Ethernet interfaces.
is enabled on the switch. IEEE 802.3ad Dynamic Link Aggregation uses a complex Supports 802.3ad (Dynamic Link algorithm to aggregate adapters by speed LACP Aggregation) and duplex settings. It utilizes all slaves in the active aggregator according to the 802.3ad specification. Dynamic Link Aggregation mode provides load balancing and fault tolerance but requires a switch that supports IEEE 802.3ad with LACP mode properly configured.
iv. DNS Server Primary DNS Server: Enter the IP address of the primary DNS server. Secondary DNS Server: Enter the IP address of the secondary DNS server. Note: 1. Please contact your ISP or network administrator for the IP address of the primary and the secondary DNS servers. When the NAS plays the role as a terminal and needs to perform independent connection, e.g. BT download, you must enter at least one DNS server IP for proper URL connection. Otherwise, the function may not work properly.
3.1.2.2 DDNS To set up a server on the Internet and enable the users to access it easily, a fixed and easy-to-remember host name is often required. However, if the ISP provides only dynamic IP address, the IP address of the server will change from time to time and is difficult to recall. You can enable the DDNS service to solve the problem.
3.1.2.3 IPv6 The NAS supports IPv6 connectivity with “stateless” address configurations and RADVD (Router Advertisement Daemon) for IPv6, RFC 2461 to allow the hosts on the same subnet to acquire IPv6 addresses from the NAS automatically.
To use this function, select the option “Enable IPv6” and click “Apply”. restart. After the system restarts, login the IPv6 page again. IPv6 interface will be shown. Click The NAS will The settings of the to edit the settings. IPv6 Auto Configuration If you have an IPv6 enabled router on the network, select this option to allow the NAS to acquire the IPv6 address and the configurations automatically. Use static IP address To use a static IP address, enter the IP address (e.g.
3.1.3 Hardware You can enable or disable the hardware functions of the NAS. Enable configuration reset switch You can press the reset button for 3 seconds to reset the administrator password and the system settings to default. Enable hard disk standby mode When this function is enabled, the hard disk drive(s) enters standby mode if there is no access within the specified period.
Enable warning alert for redundant power supply on the web-based interface: If you have installed two power supply units (PSU) on the NAS and connected them to the power sockets, both PSU will supply the power to the NAS (applied to 1U and 2U models). You can enable redundant power supply mode in “System Administration” > “Hardware” to receive warning alert for the redundant power supply. The NAS will beep and record the error messages in “System Logs” when the PSU is plugged out or fails.
3.1.4 Security 3.1.4.1 Security Level Enter the IP address or network from which the connections to this server are allowed or rejected. When the connection of a host server is denied, all the protocols of that server are not allowed to access the local server. After changing the settings, click “Apply” to save the changes. The network services will be restarted and current connections to the server will be disconnected.
3.1.4.2 Network Access Protection The network access protection enhances the security of the system and prevents unwanted intrusion. You can select to block the IP for a certain period of time or forever if the IP fails to login the server from a particular connection method.
3.1.4.3 Import SSL Secure Certificate The Secure Socket Layer (SSL) is a protocol for encrypted communication between web servers and browsers for secure data transfer. certificate issued by a trusted provider. You can upload a secure After you have uploaded a secure certificate, you can access the administration interface by SSL connection and there will not be any alert or error message. The system supports X.509 certificate and private key only.
3.1.5 3.1.5.1 Notification Configure SMTP Server The NAS supports email alert to inform you about the system errors and warning. To receive the alert by email, configure the SMTP server. SMTP Server: Enter the SMTP server name, e.g. smtp.gmail.com. Port Number: Enter the port number for the SMTP server. The default port number is 25. Sender: Enter the sender information.
3.1.5.2 Configure SMSC Server You can configure the SMS server settings to send SMS messages from the NAS. The default SMS service provider is Clickatell. You may also add your own SMS service provider by selecting “Add SMS Provider” on the drop down menu. When you select “Add SMS service provider”, you need to enter the name of the SMS provider and the URL template text.
3.1.5.3 Alert Notification You can configure to receive instant SMS or email alert when a system error or warning occurs. Enter the email address and mobile phone number to receive the alerts. Make sure you have entered the correct SMTP server and the SMSC server settings. If you do not want to receive any alerts, select “No alert” for both settings. For the online tutorial, please visit http://www.qnap.com/pro_features.asp.
3.1.6 Power Management This section enables you to restart or shut down the server immediately, define the behavior of the server when the power resumes after a power outage, and set schedule for automatic system power on/ off/ restart. Restart/ Shutdown Restart or shut down the server immediately. If you try to restart or turn off the NAS from the web-based interface or the LCD panel when a remote replication job is in process, the NAS will prompt you to ignore the running replication job or not.
3.1.7 Network Recycle Bin This function enables the files deleted on the shares of the NAS to be removed to Network Recycle Bin to reserve the files temporarily. To enable this function, select the option “Enable Network Recycle Bin” and click “Apply”. The system will create a network share “Network Recycle Bin” automatically. To delete all the files in network recycle bin, click “Empty Network Recycle Bin”.
3.1.8 Backup/ Restore Settings To back up all the settings, including the user accounts, server name and network configuration etc., click “Backup” and select to open or save the setting file. To restore all the settings, click “Browse” to select a previously saved setting file and click “Restore”.
3.1.9 3.1.9.1 System Logs System Event Logs The NAS can store 10,000 recent event logs, including warning, error, and information messages. In case of system malfunction, the event logs can be retrieved to analyze the system problems. Tip: You can right click a log and delete the record.
3.1.9.2 System Connection Logs The system supports logging HTTP, FTP, Telnet, SSH, AFP, NFS, SAMBA, and iSCSI connections. Click “Options” to select the connection type to be logged. The file transfer performance can be slightly affected by enabling the event logging. Tip: You can right click the log on the list of connection logs and select to delete the record or add the IP to banned list and select how long the IP should be banned. Archive logs: Enable this option to archive the connection logs.
3.1.9.3 On-line Users The information of the on-line users accessing the NAS via networking services is shown on this page. Tip: You can right click a log and select to disconnect the IP connection and/or add the IP to the block list. 3.1.9.4 Syslog Syslog is a standard for forwarding the log messages on an IP network. You can enable this option to save the event logs and connection logs to a remote syslog server.
3.1.10 Firmware Update Note: If the system is running properly, you do not need to update the firmware. Before updating the system firmware, make sure the product model and firmware version are correct. Follow the steps below to update firmware: Step 1: Download the release notes of the firmware from the QNAP website http://www.qnap.com. Read the release notes carefully to make sure you need to update the firmware. Step 2: Download the NAS firmware and unzip the IMG file to your computer.
Update the system firmware by Finder You can update the system firmware by the QNAP Finder. click “Update Firmware” from the “Tools” menu. Login the NAS as a user with an administrator account.
Browse and select the firmware for the NAS. Click “Start” to update the system. Note: You can use Finder to update all the servers of the same model on the same local network. Make sure you have administrator access to all the servers you want to update.
3.1.11 Restore to Factory Default To reset all the settings to default, click “RESET”. Caution: When you press “RESET” on this page, all the drive data, user accounts, network shares, and system settings are cleared and restored to default. Make sure you have backed up all the important data and system settings before resetting the NAS.
3.2 3.2.1 Disk Management Volume Management This page shows the model, size, and current status of the disk on the NAS. You can format and check disk, and scan bad blocks on the disk. When the disk is formatted, the NAS will create the following default share folders: Public: Network share for file sharing Qdownload/ Download*: The default network share for Download Station. Qmultimedia/ Multimedia*: The default network share for Multimedia Station.
Disk Configuration Applied NAS Models Single disk volume All models RAID 1, JBOD (just a bunch of disks) 2-bay models or above RAID 5, RAID 6, RAID 5+hot spare 4-bay models or above RAID 6+hot spare 5-bay models or above 53
Single Disk Volume Each hard disk drive is used as a standalone disk. If a disk is damaged, all the data will be lost. JBOD (Just a bunch of disks) JBOD is a collection of hard disk drives that does not offer any RAID protection. The data are written to the physical disks sequentially. The total storage capacity equals to the sum of the capacity of all the member drives. RAID 0 Striping Disk Volume RAID 0 (striping disk) combines 2 or more hard disk drives into one larger volume.
To create a RAID 5 disk volume, a minimum of 3 hard disks are required. The storage capacity of a RAID 5 array equals (N-1). N is the total number of drive members in the array. RAID 6 Disk Volume The data are striped across all the drives in a RAID 6 array. RAID 6 differs from RAID 5 that a second set of parity information is stored across the member drives in the array. It tolerates failure of two member drives. To create a RAID 6 disk volume, a minimum of 4 hard disks are required.
3.2.2 RAID Management * This function does not apply to one-bay model, and TS-210. You can perform RAID capacity expansion (RAID 1/ 5/ 6), RAID level migration (single disk/ RAID 1/ RAID 5), or configure the spare drive (RAID 5/ 6) with the data retained. Bitmap improves the time for RAID rebuilding after an unexpected error, or removing or re-adding a member drive of the RAID configuration.
RAID Level Traditional QNAP RAID 5 RAID 5 Traditional QNAP RAID 6 RAID 6 RAID Status Degraded mode N-1 N-1 N-1 & N-2 N-1 & N-2 Read Only N/A N-1, bad blocks N/A N-2, bad blocks Protection (for found in the found in the immediate data surviving drives surviving drives of backup & HDD of the array. the array.
The NAS supports the following actions according to the number of hard drives and disk configurations supported. Please refer to the following table for the details. Original Disk Configuration New Disk Action No. of New HDD Configuration * No. of HDD * No.
RAID 5 * 5 1 RAID 5 * 6 1 RAID 5 * 7 1 RAID 5 * 8 1 RAID 6 * 4 1 RAID 6 * 5 1 RAID 6 * 6 1 RAID 6 * 7 1 RAID 6 * 8 1 Single * 1 1 Single * 1 2 Single * 1 3 Single * 1 4 Single * 1 5 Single * 1 6 Single * 1 7 Single * 1 3 Single * 1 4 Single * 1 5 Online RAID Capacity Expansion Online RAID Capacity Expansion Online RAID Capacity Expansion Online RAID Capacity Expansion Online RAID Capacity Expansion Online RAID Capacity Expansion Online RAID Capacity Expansion Online RAI
Single * 1 6 Single * 1 7 RAID 1 * 2 1 RAID 1 * 2 2 RAID 1 * 2 3 RAID 1 * 2 4 RAID 1 * 2 5 RAID 1 * 2 6 RAID 1 * 2 2 RAID 1 * 2 3 RAID 1 * 2 4 RAID 1 * 2 5 RAID 1 * 2 6 RAID 5 * 3 1 RAID 5 * 3 2 RAID 5 * 3 3 RAID 5 * 3 4 RAID 5 * 3 5 Online RAID Level Migration Online RAID Level Migration Online RAID Level Migration Online RAID Level Migration Online RAID Level Migration Online RAID Level Migration Online RAID Level Migration Online RAID Level Migration Online RAID Level
3.2.3 HDD SMART This page enables the users to monitor the hard drive health, temperature, and the usage status by the hard disk S.M.A.R.T. mechanism. Select the hard drive and you can view the following information by clicking the corresponding buttons. Field Summary Description Displays the hard drive S.M.A.R.T. summary and the latest test result. Hard disk Displays the hard drive details, e.g. model, serial number, drive information capacity. SMART Displays the hard drive S.M.A.R.T.
3.2.4 Encrypted File System This function is applicable to certain models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html You can manage the encrypted disk volumes on the NAS on this page. Each encrypted disk volume is locked by a particular key. The encrypted volume can be unlocked by the following methods: - Encryption Password: Enter the encryption password to unlock the disk volume. The default password is “admin”.
3.2.5 iSCSI The NAS supports built-in iSCSI service for server clustering and virtualized environments. Note: The NAS supports 8 iSCSI devices at maximum. 3.2.5.1 iSCSI Target Follow the steps below to configure the iSCSI target service on the NAS. 6. Click the “Portal Management” tab and enable iSCSI target service. Apply the settings. 7. When the service is enabled, go to the “Target Management” tab to create iSCSI targets on the NAS.
8. When the wizard is shown, select to create an iSCSI target with a mapped LUN, an iSCSI target only, or an iSCSI LUN only. Click “Next”. 9. Create iSCSI target with a mapped LUN: Click “Next”.
10. Enter the target name and target alias. You may select the options “Data Digest” and/or “Header Digest” (optional). These are the parameters that the iSCSI initiator will be verified when it attempts to connect to the iSCSI target.
11. Enter the CHAP authentication settings. If you enter the user name and password settings under “Use CHAP authentication” only, only the iSCSI target authenticates the initiator, i.e. the initiators have to enter the user name password settings here to access the target. Mutual CHAP: Enable this option for two-way authentication between the iSCSI target and the initiator. The target authenticates the initiator using the first set of user name and password.
12. Create an iSCSI LUN An iSCSI LUN is a logical volume mapped to the iSCSI target. Select one of the following modes to allocate the disk space to the LUN: - Thin Provisioning: Select this option to allocate the disk space in a flexible manner. You can allocate the disk space to the target anytime regardless of the current storage capacity available on the NAS. Over-allocation is allowed since the storage capacity of the NAS can be expanded by Online RAID Capacity Expansion.
13. Confirm the settings and click “Next”. 14. When the target and the LUN have been created, click “Finish”.
15. The target and LUN are shown on the list under the “Target Management” tab. Create more LUN for a target You can create multiple LUN for an iSCSI target. Follow the steps below to create more LUN for an iSCSI target. 1. Click “Quick Configuration Wizard” under “Target Management”.
2. Select “iSCSI LUN only” and click “Next”. 3. Select the LUN allocation method. Enter the LUN name, select the LUN directory, and specify the capacity for the LUN. Click “Next”.
4. Select the target to map the LUN to. for now. 5. Confirm the settings and click “Next”.
6. When the LUN has been created, click “Finish” to exit the wizard. 7. The LUNs created can be mapped to and unmapped from the iSCSI target anytime. You can also unmap the LUN from a target and map it to another target.
Item Status Description iSCSI target Ready The iSCSI target is ready but no initiator has connected to it yet. Connected The iSCSI target has been connected by an initiator. Disconnected The iSCSI target has been disconnected Offline The iSCSI target has been inactive and cannot be connected by the initiator. LUN Enabled The LUN is active for connection and is visible to authenticated initiators. Disabled The LUN is inactive and is invisible to the initiators.
Switch the mapping of an LUN Follow the steps below to switch the mapping of an LUN. 1. Select an LUN to unmap from an iSCSI target and click 2. Next, click iSCSI LUN List. to unmap the LUN. Click (Disable). The LUN will appear on the Un-Mapped to map the LUN to another target. 3. Select the target to map the LUN to and click “Apply”. 4. The LUN is mapped to the target.
After creating the iSCSI targets and LUN on the NAS, you can use the iSCSI initiator installed on your computer (Windows PC, Mac, or Linux) to connect to the iSCSI targets and LUN and use the disk volumes as the virtual drives on your computer. For the online tutorial, please refer to http://www.qnap.com/pro_features.asp.
3.2.5.2 ADVANCED ACL You can create LUN masking policy to configure the permission of the iSCSI initiators which attempt to access the LUN mapped to the iSCSI targets on the NAS. To use this feature, click “Add a Policy” on “ADVANCED ACL”. Enter the policy name, the initiator IQN, and assign the access right for each LUN created on the NAS. Read-only: The connected initiator can only read the data from the LUN. Read/Write: The connected initiator has read and write access to the LUN.
If no LUN masking policy is specified for a connected iSCSI initiator, the default policy will be applied. The system default policy allows read and write access from all the connected iSCSI initiators. You can click on the LUN masking list to edit the default policy. Note: Make sure you have created at least one LUN on the NAS before editing the default LUN policy.
3.2.6 Virtual Disk You can use this function to add the iSCSI targets of other QNAP NAS or storage servers to the NAS as the virtual disks for storage capacity expansion. To add a virtual disk to the NAS, make sure an iSCSI target has been created. Click “Add Virtual Disk”.
Enter the target server IP and port number (default: 3260). Click “Get Remote Disk”. If authentication is required, enter the user name and the password. Then, click “Apply”. Click to format the virtual disk. When the status of the virtual disk is “Ready”, you can start to use the virtual disk as a disk volume of the NAS. The NAS supports maximum 8 virtual disks.
3.3 Access Right Management The files on the NAS can be shared among multiple users. For easier management and better control of users’ access right, you have to organize the users, user groups and their access right control. 3.3.1 Users The NAS has created the following users by default: admin By default, the administrator “admin” has the access right to the system administration and cannot be deleted. guest This is a built-in user and will not be displayed on the “User Management” page.
The number of users you can create on the NAS varies according to the NAS models. Please refer to http://www.qnap.com/images/products/comparison/Comparison_NAS.html for further information. The following information is required to create a new user: User name The user name must not exceed 32 characters. It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean.
Import Users You can import multiple user accounts to the NAS with this feature. To import multiple users, follow the steps below: 1. Click “Import Users”. 2. Select the option “Overwrite duplicate users” if you want to replace the existing users. 3. Select the file of users and click “Next”. 4. A list of imported users will be shown. skipped. Click “Next”.
5. The imported user accounts will be shown.
The NAS supports importing the user accounts from txt or csv files. To create a list of user accounts with these file types, follow the steps below. txt 1. Open a new file with a text editor. 2. Enter a user's information in the following order and separate them by “,”: Username, Password, Quota (MB), Group Name 3. Go to the next line and repeat the previous step to create another user account. Each line indicates one user's information. 4.
csv (Excel) 1. Open a new file with Excel. 2. Enter a user's information in the same row in the following order: Column A: Username Column B: Password Column C: Quota(MB) Column D: Group name 3. Go to the next row and repeat the previous step to create another user account. Each row indicates one user's information. Save the file in csv format. 4. Open the csv file with Notepad and save it in UTF-8 encoding if it contains double-byte characters.
3.3.2 User Groups A user group is a collection of users with the same access right to the files or folders. The NAS has created the following user groups by default: administrators All the members in this group have the administration right of the NAS. You cannot delete this group. everyone All the registered users belong to the everyone group. You cannot delete this group. The number of user groups you can create on the NAS varies according to the NAS models. Please refer to http://www.qnap.
3.3.3 3.3.3.1 Share Folders Share Folder You can create different network share folders for various types of files, and provide different file access rights to the users or user groups. The number of share folders you can create on the NAS varies according to the NAS models. Please refer to http://www.qnap.com/images/products/comparison/Comparison_NAS.html for further information.
3.3.3.2 Folder Aggregation You can aggegate the share folders on the Microsoft network as a portal folder on the NAS and let the NAS users access the share folders through your NAS. Up to 10 share folders can be linked to a portal folder. Note: This function is supported only in Microsoft networking service. To use this function, follow the steps below. 1. Enable folder aggregation. 2. Click “Create A Portal Folder”. 3. Enter the portal folder name.
4. Click and enter the remote folder settings. Make sure the share folders are open for public access. Note: If there is permission control on the share folders, you need to join the NAS and the remote servers to the same AD domain.
5. Upon successful connection, you can access the remote folders through the NAS.
3.3.4 Quota To allocate the disk volume efficiently, you can specify the quota that can be used by each user. When this function is enabled and a user has reached the disk quota, the user cannot upload any data to the server anymore. By default, no limitations are set for the users.
3.4 3.4.1 Network Services Microsoft Networking Enable file service for Microsoft networking: If you are using Microsoft Windows, enable this service to access the files on the network share folders. Assign a workgroup name. Standalone Server Use local users for user authentication.
network. This function helps you save the time and effort on creating the user accounts and passwords and lowers the IT maintenance cost by automatic configuration procedure. Server Description Describe the NAS for the users to identify the server. To use the NAS on the Microsoft Windows OS, you must enable Microsoft Network Services. Workgroup Specify the workgroup the NAS belongs to. The workgroup is a computer group unit on Microsoft Windows network for network sharing.
3.4.2 Apple Networking To access the NAS from Mac, enable Apple Filing Protocol. If your AppleTalk network uses extended networks and is assigned with multiple zones, assign a zone name to the NAS. If you do not want to assign a network zone, enter an asterisk (*) to use the default setting. 3.4.3 This setting is disabled by default. NFS Service To access the NAS from Linux, enable the NFS service. For the information of connecting to the NAS via NFS on Linux, please refer to Chapter 9.
3.4.4 FTP Service When you enable the FTP service, you can define the port number for the service and the maximum number of users connected to the FTP at the same time. To use the FTP service of the NAS, enable this function. Open an IE browser and enter ftp://NAS IP. Enter the user name and the password to login the FTP service. Select Protocol Type Select to use standard FTP connection or SSL/TLS encrypted FTP.
public access. If this option is disabled, the users must enter an authorized user name and password to access the server. Passive FTP Port Range You can use the default port range (55536-56559) or define a port range larger than 1023. When using this function, make sure you have opened the ports on your router or firewall.
3.4.5 Telnet/SSH After enabling this option, you can access this server via Telnet or SSH encrypted connection (only the account “admin” can login remotely). You can use certain Telnet or SSH connection clients for connection, e.g. putty. Make sure you have opened the corresponding ports on your router or firewall when using this function.
3.4.6 SNMP Settings You can enable SNMP (Simple Network Management Protocol) service on the NAS and enter the trap address of the SNMP management stations (SNMP manager), e.g. PC with SNMP software installed. When an event, warning, or error occurs on the NAS, the NAS (as an SNMP agent) reports the real-time alert to the SNMP management stations. The fields are described as below: Field Description SNMP Trap Level Select the kind of information to be sent to the SNMP management stations.
3.4.7 Web Server The NAS enables you to upload the web pages and manage your own website easily by the Web Server. It also supports PHP and MySQL/ SQLite for you to establish an interactive website. To use the Web Server, follow the steps below. 1. Enable the service and enter the port number. 2. Configure other settings: The default number is 80. Configure register_globals Select to enable or disable register_globals. default.
Secure Connection (SSL) Enter the port number for SSL connection. 3. Upload the HTML files to the share folder (Qweb/ Web) on the NAS. The file index.html, index.htm or index.php will be the home path of your web page. 4. You can connect to the web page by entering http://NAS IP/ in the web browser. Note that when the Web Server is enabled, you have to enter http://NAS IP:8080 in your web browser to connect to the login page of the NAS.
3.4.7.1 WebDAV WebDAV (Web-based Distributed Authoring and Versioning) is a set of extensions to the HTTP(S) protocol that allows the users to edit and manage the files collaboratively on the remote World Wide Web servers. After enabling this function, you can map the share folders of your NAS as the network drives of a remote PC over the Internet. To edit the access right settings, go to “Access Right Management” > “Share Folders” page.
Next, mount the network share folders of the NAS as the network shares on your operating systems by WebDAV. Windows XP: 1.
2. Click “Sign up for online storage or connect to a network server”. 3. Select “Choose another network location”.
4. Enter the URL of your NAS with the share folder name. Note that you should put the “#” at the end of the URL. Click “Next”. Format: http://NAS_IP_or_HOST_NAME/SHARE_FOLDER_NAME/# 5. Enter the user name and its password which has the WebDAV privilege to connect to the share folder.
6. Type a name for this network place.
7. The network place has been created and is ready to be used.
8. Now you can connect to this share folder anytime through WebDAV. A shortcut has also been created in “My Network Places”.
Windows Vista If you are using Windows Vista, you might need to install the "Software Update for Web Folders (KB907306)" and this update is for 32-bit Windows OS only. http://www.microsoft.com/downloads/details.aspx?FamilyId=17c36612-632e-4c0 4-9382-987622ed1d64&displaylang=en 1.
2. Click “Connect to a Web site that you can use to store your documents and pictures”.
3. Select “Choose a custom network location”.
4. Enter the URL of your NAS with the share folder name. Format: http://NAS_IP_or_HOST_NAME/SHARE_FOLDER_NAME 5. Enter the user name and its password which has the WebDAV privilege to connect to this share folder.
6. Type a name for this network location.
7. The Web folder has been successfully created.
8. You can locate the web folder in the “Network Location” section in “Computer”. 9. You can connect to the share folder though this link via HTTP/WebDAV.
Mac OS X Follow the steps below to connect to your NAS via WebDAV on Mac OS X. Client Operating System: Mac OS X Snow Leopard (10.6.1) 1. Open “Finder” > “Connect to Server”, and enter the URL of the share folder. Format: http://NAS_IP_or_HOST_NAME/SHARE_FOLDER_NAME 2. Enter the user name and its password which has the WebDAV privilege to connect to this share folder.
3. You can connect to the share folder through this link via HTTP/WebDAV. 4. You can also find the mount point in the “SHARED” category in Finder and make it one of the login items. Note that the instructions above are based on Mac OS X 10.6, and can be applied to 10.4 or later.
Ubuntu Follow the steps below to connect to your NAS via WebDAV on Ubuntu. Client Operating System: Ubuntu 9.10 Desktop 1.
2. Select “WebDAV (HTTP)” or “Secure WebDAV (HTTPS)” for the Service type according to your NAS settings and enter your host information. Enter the user name and the password which has the WebDAV privilege to connect to this share folder. Click “Connect” to initialize the connection.
3. This WebDAV connection has been established successfully, a linked folder will be created on the desktop automatically.
MySQL Management You may install phpMyAdmin software and save the program files in the “Web” share folder of the NAS. You can change the folder name and connect to the database by entering the URL in the browser. Note: The default user name of MySQL is “root”. The password is “admin”. Please change your root password immediately after logging in to the phpMyAdmin management interface.
3.4.8 3.4.8.1 Network Service Discovery UPnP Discovery Service When a device is added to the network, the UPnP discovery protocol allows the device to advertise its services to the control points on the network. By enabling the UPnP Discovery Service, the NAS can be discovered by any operating systems that support UPnP.
3.4.8.2 Bonjour By broadcasting the network service(s) with Bonjour, your Mac will automatically discover the network services (e.g. FTP) which are running on the NAS without the need to enter the IP addresses or configure the DNS servers. Note: You have to activate each service (e.g. FTP) on its setup page and then enable the service on the Bonjour page so that the NAS will advertise this service with Bonjour.
3.5 3.5.1 Applications Web File Manager To connect to the files on the NAS by a web browser, enable Web File Manager. If the NAS is connected to the Internet and uses a valid IP address, you can access the files on the server by the web browser from anywhere. please refer to Chapter 6.
3.5.2 Multimedia Station To share the photos, music or video files on the NAS over the network, enable Multimedia Station. For further information of Multimedia Station, iTunes service and UPnP Media Server, please refer to Chapter 4. 3.5.3 Download Station The NAS supports PC-less BT, HTTP, and FTP download. To use the download function of the NAS, enable Download Station. For further information, please refer to Chapter 5.
3.5.4 Surveillance Station The Surveillance Station enables you to monitor and record the live video of maximum 2-4* network cameras available on the network (LAN or WAN). *This function is applicable to some models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.
To set up your network surveillance system by the NAS, follow the steps below: 1. Plan your home network topology 2. Set up the IP cameras 3. Configure the camera settings on the NAS 4. Configure your NAT router (for remote monitoring over the Internet) 1. Plan your home network topology Write down your plan of the home network before setting up the surveillance system. Consider the following when doing so: i. The IP address of the NAS ii.
2. Set up the IP cameras In this example, two IP cameras will be installed. Connect the IP cameras to your home network. Then set the IP address of the cameras so that they are in the same LAN as the computer. Login the configuration page of the Camera 1 by IE browser. Enter the IP address of the first IP camera as 192.168.1.10. The default gateway should be set as the LAN IP of the router (192.168.1.100 in this example). Then configure the IP address of the second IP camera as 192.168.1.20.
Click “Test” on the right to ensure the connection to the IP camera is successful. If your IP camera supports audio recording, you may enable the option on the “Recording Settings” page. Click “Apply” to save the changes. Configure the settings of the IP camera 2 following the above steps. After you have added the network cameras to the NAS, go to the “Live View” page.
To use other functions such as motion detection recording, scheduled recording, and video playback, please refer to the online help.
4. Configure your NAT router (for remote monitoring over the Internet) To view the monitoring video and connect to the NAS remotely, you need to change the network settings by forwarding different ports to the corresponding LAN IP on your NAT router. Change the port settings of the NAS and the IP cameras The default HTTP port of NAS is 8080. In this example, the port is changed to 8000. Therefore, you have to connect to the NAS via http://NAS IP:8000 after applying the settings.
Next, login the Surveillance Station. Go to “Settings” > “Camera Settings”. Enter the port numbers of the IP camera 1 and the IP camera 2 as 192.168.1.10 port 81 and 192.168.1.20 port 82 respectively. Enter the login name and the password for both IP cameras. Besides, enter the WAN IP address (or your domain address on the public network, e.g. MyNAS.dyndns.org) and the port on the WAN for the connection from the Internet. After finishing the settings, click "Test" to verify the connection.
Connect to the snapshots and video recordings of Surveillance Station All the snapshots are saved in “My Documents” > “Snapshot” (Windows XP) in your computer. If you are using Windows 7 or Vista, the default directory is “Documents” > “Snapshot”. The video recordings will be saved in \\NASIP\Qrecordings or \\NASIP\Recordings. The general recordings are saved in the folder “record_nvr” and the alarm recordings are saved in the folder “record_nvr_alarm”.
3.5.5 iTunes Service The MP3 files on the Qmultimedia/ Multimedia folder of the NAS can be shared to iTunes by this service. All the computers with iTunes installed on LAN are able to find, browse, and play the shared music files on the NAS. To use the iTunes service, make sure you have installed the iTunes program on your computer. Enable this service. Then upload the music files to the Qmultimedia/ Multimedia folder of the NAS.
Click “Smart Playlist” to enter the smart playlist page. rules to categorize the songs into different playlists. You can define the playlist If there is no song that matches the rules on the playlist, the iTunes client will not show the playlist. For detailed operation, refer to the online help. When you open iTunes, it detects the NAS automatically. All the songs on the Qmultimedia/ Multimedia folder will be shown.
Click the triangle icon next to the NAS name. The smart playlists defined earlier will be shown. The songs are categorized accordingly. You can start to use iTunes to play the music on your NAS. Note: You can download the latest iTunes software from official Apple website http://www.apple.com/.
3.5.6 UPnP Media Server The NAS is built-in with TwonkyMedia, DLNA compatible UPnP media server. Enable this function and the NAS will share particular music, photos, or video files to the DLNA network. You can use DLNA compatible digital media players to play the multimedia files on the NAS on your TV or acoustic sound system. To use UPnP Media Server, enable this function and click the following link (http://NAS IP:9000/) to enter the configuration page of the UPnP Media Server.
About UPnP and DLNA Universal Plug and Play (UPnP) is a set of computer network protocols promulgated by the UPnP Forum. The purpose of UPnP is to allow the devices to connect seamlessly and to simplify the implementation of the networks at home and in the corporate environment. UPnP achieves this by defining and publishing UPnP device control protocols built upon open, Internet-based communication standards.
3.5.7 MySQL Server Note: To use this feature on the TS-x39/509/809 series, please update the system firmware with the image file enclosed in the product CD or download the latest system firmware from http://www.qnap.com/. You can enable MySQL Server as the website database. Enable TCP/IP Networking You can enable this option to configure MySQL server of the NAS as a database server of another web server in remote site through Internet connection.
Note: Do not delete the phpMyAdmin folder. You can rename this folder but the link on the MySQL server page will not be updated. To connect to the renamed folder, you can enter the link http://NAS IP/renamed folder in the web browser. The phpMyAdmin folder is created after the first-time installation. When you update the firmware, the folder remains unchanged. Database Maintenance Reset root password: Execute this function to reset the password of MySQL root as “admin”.
3.5.8 QPKG Plugins You can install the QPKG packages to add more functions to the NAS. Click “GET QPKG”. Before you install the packages, make sure the files are correct, read the instructions carefully, and back up all the important data on the NAS. Download the package you want to install on the NAS to your computer. Before installing the QPKG package, unzip the downloaded file. To install the QPKG, browse to select the correct QPKG file and click “INSTALL”.
3.6 3.6.1 Backup External Drive You can back up the local drive data to an external storage device. Select to execute instant, automatic, or scheduled backup, and configure the settings. Backup Now: To back up the data to the external storage device immediately. Schedule Backup: To back up the data by schedule. You can select the weekday and time to execute the backup. Auto-backup: To execute the backup automatically once the storage device is connected to the NAS.
3.6.2 USB One Touch Copy You can configure the bahaviour of the USB one touch copy button on this page. The following three functions are available: Copy from the front USB storage to a directory of the internal drive of the NAS. Copy to the front USB storage from a directory of the internal drive of the NAS.
3.6.3 3.6.3.1 Remote Replication Remote Replication You can use this option to back up the files on the NAS to another QNAP NAS or Rsync server over LAN or the Internet. Make sure a network share has been created before adding a remote replication task. Port Number: Specify a port number for remote replication. The default port number is 873. Note: If this server connects to the Internet through a router, make sure the specified port for remote replication is opened on the router.
Follow the steps below to create a remote replication job for backup from the NAS to another QNAP NAS. 1. Click “Create New Replicating Job” to create a new task. 2. Select the server type and enter the job name. 3. Enter the IP address or domain name (if any) of the remote server, the port number of the remote server, the user name and password with write access to the remote server. Click “Test” to check if the connection is successful or not.
3.6.3.2 Amazon S3 Amazon S3 (Simple Storage Service) is an online storage web service offered by AWS (Amazon Web Services). It provides a simple web services interface that can be used to store and retrieve the data from anywhere on the web. With Amazon S3, you can upload the data from your NAS to Amazon S3 or download the data from Amazon S3 to your NAS. Note that you need to register an AWS account from http://aws.amazon.com/ and pay for the service.
4. Specify the local directory on the NAS for replication. 5. Enter the replication schedule. 6. Click “Finish”. The replication job will be executed according to your schedule.
3.6.4 Time Machine You can enable Time Machine support to use the NAS as a backup destination of multiple Mac by the Time Machine feature on OS X. This function is applicable to some models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html To use this function, follow the steps below. Configure the settings on the NAS: 1. Enable Time Machine support. 2. Enter the Time Machine password. The password is empty by default. 3.
Configure the backup settings on Mac: 1. Open Time Machine on your Mac and click “Select Backup Disk”. 2. Select the TMBackup on your NAS from the list and click “Use for Backup”.
3. Enter the user name and password to login the QNAP NAS. Then click “Connect”. Registered user name: TimeMachine Password: The password you have configured on the NAS. The password is empty by default. 4. Upon successful connection, the Time Machine is switched “ON”. The available space for backup is shown and the backup will start in 120 seconds. The first time backup may take more time according to the data size on Mac. recover the data to the Mac OS, please refer to the tutorial on http://www.
3.7 3.7.1 External Device External Storage Device The NAS supports USB disks and thumb drives for extended storage. Connect the USB device to the USB port of the NAS, when the device is successfully detected, the details are shown on this page. It may take tens of seconds for the NAS server to detect the external USB device successfully. Please wait patiently.
3.7.2 USB Printer To provide printer sharing function for the network users, you can simply connect a USB printer to the USB port of the NAS. automatically. The NAS detects the printer Up to 3 printers are supported. Note: Please connect a USB printer to the NAS after the software configuration is completed. The NAS does not support multifunction printer. For the information of the supported USB printer models, please visit http://www.qnap.com/.
3.7.2.1 Windows XP Users Method 1 1. Enter \\NAS IP in Windows Explorer. 2. A printer icon is shown as a network share on the server. Double click the icon. 3. Install the printer driver. 4. When finished, you can start to use the network printer service of the NAS.
Method 2 The following configuration method has been verified on Windows XP only: 1. Open “Printers and Faxes”. 2. Delete the existing network printer (if any). 3. Right click the blank area in the Printers and Faxes window. Select “Server Properties”. 4. Click the “Ports” tab and delete the ports configured for the previous network printer (if any). 5. Restart your PC. 6. Open Printers and Faxes. 7. Click “Add a printer” and click “Next”. 8. Select “Local printer attached to this computer”.
3.7.2.2 Windows Vista/ Windows 7 Users 1. On the Run menu, enter \\NAS IP. 2. Find the network printer icon and double click it.
3. Install the correct printer driver. 4. When finished, print a test page to verify the printer is ready to use.
3.7.2.3 Mac OS X 10.4 1. On the toolbar, click “Go/ Utilities”. 2. Click “Printer Setup Utility”.
3. Click “Add”. 4. Press and hold the “alt” key on the keyboard and click “More Printers” concurrently.
5. In the pop up window: a. Select “Advanced”*. b. Select “Windows Printer with SAMBA”. c. Enter the printer name. d. Enter the printer URI, the format is smb://NAS IP/printer name. The printer name is found on the “Device Configuration” > “USB Printer page”. e. Select “Generic” for Printer Model. f. Click “Add”. *Note that you must hold and press the “alt” key and click “More Printers” at the same time to view the Advanced printer settings. not appear.
6. The printer appears on the printer list. It is ready to use. Note: The network printer service of the NAS supports Postscript printer on Mac OS only.
3.7.2.4 Mac OS X 10.5 If you are using Mac OS X 10.5, follow the steps below to configure the printer function of the NAS. 1. Make sure your printer is connected to the NAS and the printer information is displayed correctly on the “USB Printer” page.
2. Go to “Network Services” > “Microsoft Networking”. Enter a workgroup name for the NAS. You will need this information later. 3. Go to “Print & Fax” on your Mac.
4. Click + to add a printer.
5. Select the NAS workgroup and find the printer name. 6. Enter the user name and password to login the printer server on the NAS.
7. Select the printer driver.
8. After installing the printer driver correctly, you can start to use the printer.
3.7.3 UPS Settings You can connect a UPS (uninterruptible power supply) to the NAS and enable the UPS support. When an expected power outage occurs, the UPS is able to supply the power to the NAS continuously. the NAS after the AC power fails. You can also configure the settings to turn off If the power of the UPS is insufficient to last for the time specified, the NAS will shut down immediately for optimized server protection. Enable UPS support Select this option to enable the UPS support.
Behaviour of the UPS feature of the NAS: In case of power loss and power recovery, the events will be logged in the “System Event Logs”. During a power loss, the NAS will wait for the specified time you enter in the “UPS Settings” before going into the standby mode or powering off. If the power is recovered before the end of the waiting time, the NAS will remain in operation and cancel its power-off or standby action.
3.8 3.8.1 System Status System Information You can view the system information such as CPU usage and memory on this page.
3.8.2 System Service You can view the current network settings and status of the NAS in this section.
3.8.3 Resource Monitor You can view the CPU usage, disk usage, and bandwidth transfer statistics of the NAS on this page.
Chapter 4 Multimedia Station The NAS provides a user-friendly web management interface for you to manage your albums easily. You can view the images and multimedia files, or browse the photos by thumbnail preview. Upload photos by web administration 1. Go to “Applications” > “Multimedia Station”. Enable the service. 2. Click “Multimedia Station” on the top or on the login page of the NAS to connect to the Multimedia Station.
3. Click “Login” on the top right hand corner. Login with the administrator name and password to manage the Multimedia Station. You can create the user accounts to allow the users to read the multimedia files. 4. Click “Browse” to select the multimedia file and then click “Upload” to upload the file to the folder. 5. You can also create the folders by clicking folders.
Upload the photos to the share folder of the NAS directly You can upload the multimedia files to the NAS directly by the following steps. 1. Open the Windows Run menu. Enter \\NAS name or \\NAS IP to connect to the share folder on the NAS. 2. Open the folder Qmultimedia/ Multimedia. Enter the user name and password to login. 3. Drag the files and folders to the network share folder directly. Please wait patiently when the NAS is generating thumbnails for the images.
Buttons on the Multimedia Station page Sort the files by name Sort the files by size Sort the files by date Return to the previous page Return to Home Create a folder Rename a file or folder Select all Select none Delete Support file format list Type Picture File format JPG, BMP, GIF WMV, WMX, WVX, AVI, MPEG, MPG, MPE, M1V, MP2, MPV2, Video MP2V, MPA, DVR-M, ASF, ASX, WPL, WM, WMX, WMD, WMZ WMA, WAX, CDA, WAV, MP3, M3U, MID, MIDI, RMI, AIF, AIFC, Audio Others AIFF, AU, SND (Other formats not mentioned
View the photo information 1. To view the detailed information of a photo, click the thumbnail of the picture. 2. The information of the photo, e.g. file name, resolution, size, camera producer will be shown on the right. You can enter a description of the picture and click “Submit”. To reset the description to the previously saved version, click “Reset”.
Buttons description You can use the buttons on top of the photo to manage the album. Return to the previous level Previous image Next image Rotate the image anticlockwise Rotate the image clockwise Zoom in Zoom out Play the slideshow. Select the time interval in seconds. Click “play” to play the slideshow. To stop playing, click “stop”.
Play music or video files To play the music or video files on the Multimedia Station, click the thumbnail of the file displayed on the page. The file will be played by the default music or video playing program of your PC. *It is recommended to use Windows Media Player 10.0 or above as the default playing program.
Configure album authority 1. After logging in as the administrator (admin), click to enter the configuration page for album authority. 2. You can view, add, delete, and edit the users. 3. You can edit the user profile and album access authority on this page.
Chapter 5 Download Station The NAS supports BT, HTTP, and FTP download. You can add the download tasks to the NAS and let the server finish the downloading independent of PC. Warning: Please be warned against illegal downloading of copyrighted materials. The Download Station functionality is provided for downloading authorized files only. Downloading or distribution of unauthorized materials may result in severe civil and criminal penalty.
3. Select “Add new BT task” or “Add new FTP/HTTP task”. (A) Add a new BT task Click “Add new BT task” on the left and upload a torrent file. You can download the legal torrent files from the Internet. There are websites that provide legally shared torrents e.g. www.legaltorrents.com. Please download the torrent files to your local disk and then upload them to the NAS. (B) Add a new FTP/HTTP task To run an FTP download task, click “Add new FTP/HTTP task”.
4. After uploading a download task, the task will appear on the “View Run List”. 5. You can select a download task and click “BT download property” to enable or disable the DHT public network and configure the sharing time after the download completes. Note: If the sharing time (larger than 0 hr) is set for a download task, the download task will be moved to the “Finish List” after the download completes and the sharing time ends.
6. Click “Set Config” and enter the number of the maximum tasks you want to download at the same time (Default number: 3). Enter the maximum download rate (default value is 0, which means unlimited). Enter the maximum upload rate (default value is 0, which means unlimited). Enter the port range for the Download Station (default range is 6881-6999). Select the option UPnP NAT port forwarding to enable automatic port forwarding on UPnP supported gateway (default is not selected).
7. To stop a running download task, select the task in View Run list and click “Pause/ Restart download task”. You can view tasks that are paused or finished in View Pause List and View Finish List respectively. To restart a paused task, select the task in View Pause List and click “Pause/ Restart download task”. 8. You can also increase or decrease the task priority by clicking “Increase download priority” and “Decrease download priority” when there are multiple download tasks. 9.
Dump Diagnostic Information To view the diagnostic details of a download task, select a task on the list and click “Dump Diagnostic Information”. You can right click the download task to configure the download settings.
The common reasons for slow BT download rate or download error are as below: (1) The torrent file has expired, the peers have stopped sharing this file, or there is an error in the file. (2) The NAS has configured to use fixed IP but DNS server is not configured, or DNS server fails. (3) Set the maximum number of simultaneous downloads as 3-5 for the best download rate. (4) The NAS is located behind NAT router. download rate or no response.
5.1 Use Download Software QGet QGet is a powerful management utility for maintaining the BT, HTTP and FTP download tasks of multiple NAS servers via LAN or WAN. By using QGet, you no longer need to login the Download Station web interface of multiple servers and manage the settings one by one. Simply install QGet on any computer running Windows 2000/ XP/ Vista/ Windows 7 or Mac, you can manage the download tasks of all your NAS servers. 1. Install QGet from the product CD-ROM disc.
2. Follow the instructions to install QGet. 3. Run QGet from the installed location. 4. For the details of using QGet, please refer to the online help.
Chapter 6 Web File Manager To use Web File Manager, go to “Applications” > “Web File Manager”. Enable the service. Click “Web File Manager” on the top or on the login page of the NAS to connect to the Web File Manager. If you login the service from the login page of the NAS, you are required to enter the user name and password. Note: Make sure a network share has been created before using Web File Manager.
You can organize the network share folders of the NAS. With Web File Manager, you can upload, download, rename, move, copy, or delete the files and folders in the network shares. Upload file To use this feature, install Adobe Flash plugin for your web browser. Click . i. Open the folder to upload file to. ii. Click “Browse” to select the file(s). iii. Select to skip or overwrite the existing file in the folder. iv. Click “Start”.
Download file i. Select a file or folder to download. ii. Right click the mouse and select “Download” or click to download the file. Create folder i. Select a network share or folder in which you want to create a new folder. ii. Click (Create Folder). iii. Enter the name of the new folder and click “OK”. Rename file or folder i. Select a file or folder to rename. ii. Click iii. Enter the new file or folder name and click “OK”. (Rename). Copy files or folders i.
Extract files i. To extract a zipped file on the NAS, right click the zipped file and select “Extract”. ii. Select the files to extract and configure the extraction settings.
Chapter 7 NetBak Replicator NetBak Replicator is a powerful program installed in the user’s system (Windows OS only) for data backup. You can back up any files or folders on the local PC to the share folders on the NAS over LAN or WAN. Main Functions 1. Backup Instant Backup Select the files and folders on the local PC and back up the files to the network share folders on the NAS immediately. File Filter Select particular file types to be excluded from backup.
Install NetBak Replicator 1. Run the NAS CD-ROM disc. Select “Install NetBak Replicator”. 2. Follow the instructions to install NetBak Replicator. 3. Upon successful installation, a shortcut icon will be shown on the Desktop. Double click the icon to run NetBak Replicator.
Use NetBak Replicator 1. Before using NetBak Replicator, login the web administration page of the NAS and go to “Access Right Management” > “Share Folders” to create a share folder for backup. Make sure the share folder is open for everyone access or you login the share folder with an authorized account by NetBak Replicator. 2. Run NetBak Replicator. Click . All the NAS on the local network and their share folders will be displayed.
3. When the following window appears, all the NAS on the LAN will appear on the left list. Select a server and a share folder on the right. NetBak Replicator also supports backup over WAN, enter the IP address of the NAS for data backup directly and select a share folder. Then click “OK”. 4. Enter the user name and password to login the server. 5. You can start the backup procedure upon successful connection to the NAS.
Description of the buttons on NetBak Replicator Open Configuration: Open a previously saved configuration file of NetBak Replicator. Save Configuration: Save the current settings on NetBak Replicator. The file will be named as *.rpr Select All: Select all the options. Clear All: Unselect all the options. Select My Document: Select all the folders in My Document. Open NAS Backup Folder: This button allows the users to find out where the files were backed up, and check or manage the archived files manually.
Backup Select the files and folders for backup.
Start When you have selected the files for backup to the NAS, click “Start”. The program will start to copy the files to the specified share folder on the NAS.
File Filter Click “File Filter” on NetBak Replicator to select file format to be skipped from backup. Then click “OK”.
Schedule Click “Schedule” on the main page of NetBak Replicator. Then select the option “Enable Backup Schedule” and select the frequency and time for backup. Click “OK” to confirm.
Monitor Select a folder for monitoring. When this option is enabled, all the new and modified files on the PC will be copied to the NAS instantly. Other files will be gray and cannot be selected. monitoring. An icon Click “Monitor” again to stop will appear on task bar of Windows when monitoring is in process.
Save as Defaults Click this button to save the current settings of NetBak Replicator as the defaults. When you login again, the program will load the default settings automatically. You can also select to load the utility automatically when Windows starts.
Restore Follow the steps below to restore the files from the NAS to your PC. a. Click to select the NAS and the share folder (the restore source). b. Click the “Restore” tab on NetBak Replicator. c. Select to restore the data to the original path or click restore location manually. d. Select the files and folders to restore. e. Click “Start”.
f. Options: Select the behaviour of NetBak Replicator if the restored file exists on the destination and when an error occurs during the process.
Log a. Save As…: To save all the logs on NetBak Replicator, click this button. All the logs will be saved as a text file. b. Clear All: Click this button to clear all the logs. c. Option: Select the type of logs to be recorded― “Record all logs” or “Record error logs only”.
Chapter 8 Active Directory Active Directory is a Microsoft directory used in Windows environments to centrally store, share, and manage the information and resources on your network. It is a hierarchical data centre which centrally holds the information of the users, user groups, and the computers for secure access management. The NAS supports Active Directory (AD). By joining the NAS to the Active Directory, all the user accounts of the AD server will be imported to the NAS automatically.
3. Go to “Network Services” > “Microsoft Networking”. Enable AD Domain Member, and enter the AD domain information. Note: Enter a fully qualified AD domain name, e.g. qnap-test.com The AD user entered here must have the administrator access right to the AD domain. The domain administrator password must not contain the special symbol “!”, or the NAS will fail to join the AD domain.
Windows 2003: You may check the AD server name and AD domain name in “System Properties”. Windows Server 2008: You may check the AD server name and domain name in “Control Panel” > “System”.
Notes: After joining the NAS to the Active Directory, the local NAS users who have access right to the AD server should use “NASname\username” to login; the AD users should use their own user names to login the AD server. The local NAS users and the AD users (with username as domain name + username) are allowed to login the NAS (firmware version 3.2.0 and above) via AFP, FTP, Web File Manager, and WebDAV. However, if the firmware version of the NAS is earlier than 3.2.
Windows 7: If you are using a Windows 7 PC which is not a member of an Active Directory, while your NAS is an AD domain member and its firmware version is earlier than v3.2.0, change your PC settings as shown below to allow your PC to connect to the NAS. (a) Go to the “Control Panel”, and click “Administrative Tools”. (b) Click “Local Security Policy”.
(c) Go to “Local Policies” > “Security Options”. Select “Network security: LAN Manager authentication level”. (d) Select the “Local Security Setting” tab, and select “Send LM & NTLMv2 – use NTLMv2 session security if negotiated” from the list. 215 Then click "OK".
Chapter 9 Connect to the NAS via Linux OS In addition to Microsoft and Mac OS, the NAS also supports Linux systems through the NFS service: 1. On Linux, run the following command: mount -t nfs :/ For example, if the IP address of your NAS is 192.168.0.1 and you want to link the network share folder “public” under the /mnt/pub directory, use the following command: mount -t nfs 192.168.0.
Chapter 10 10.1 NAS Maintenance Restart/ Shut down Server Follow the steps below to restart or shut down the NAS. 1. Login the NAS as an administrator. Go to “System Administration” > “Power Management”. 2. Click “Restart” to reboot the server or “Shut Down” to turn off the server. You can also press the power button for 1.5 seconds* to turn off the NAS. shut down the NAS, press the power button for more than 5 seconds. To force The server beeps once and shuts down immediately.
You can use Finder to restart or shut down the server. administrator account to perform this action.
10.2 Reset Administrator Password and Network Settings Note: To reset the NAS by the reset button, the option “Enable configuration reset switch” in “System Administration” > “Hardware” must be activated. System All NAS models Basic system reset Advanced system reset (1 beep) (2 beeps) Press the reset button for Press the reset button for 10 3 sec sec Basic system reset (3 sec) When you press the reset button for 3 seconds, a beep sound will be heard.
Advanced system reset (10 sec) When you press the reset button for 10 seconds, you will hear two beeps at the third and the tenth seconds. The NAS will reset all the system settings to default as it does by the web-based system reset in “Administration” > “Restore to Factory Default” except all the data are reserved. The settings such as the users, user groups, and the network share folders you previously created will be cleared.
10.3 Disk Failure or Malfunction When you encounter disk malfunction or failure, do the following: 1. Record the malfunction status or error messages shown in Event Logs. 2. Stop using the failed NAS and turn off the server. 3. Contact the technical support. Note: The NAS must be repaired by professional technicians, do not try to repair the server yourself. Please back up any important files or folders to avoid potential data loss due to disk damage. 10.
10.6 System Temperature Protection The NAS shuts down automatically for hardware protection when any of the following criteria is met: The system temperature exceeds 70°C (158°F) The CPU temperature exceeds 85°C (185°F) The hard drive temperature exceeds 65°C (149°F)* * Note that when the temperature of any hard drives on the NAS exceeds 65°C (149°F), the NAS waits for the standby time (configured in “System Administration” > “Hardware”) and another 10 minutes and will shut down automatically.
Chapter 11 RAID Abnormal Operation Troubleshooting If the RAID configuration of your NAS is found abnormal or there are error messages, please try the following solutions: Note: You must back up the important data on the NAS first to avoid any potential data loss. 1. Check that the RAID rebuilding has failed: a. LED: The Status LED of NAS flashes in red. b. On the “Disk Management” > “Volume Management” page, the status of the disk volume configuration is “In degraded mode”. 2.
Situation 2: The error is caused by an existing drive (e.g., HDD 2) in the RAID configuration. If the RAID configuration is RAID 1, you can do either one of the following: a. Back up the drive data to another storage device. Then reinstall and set up the NAS. b. Format the newly plugged in drive (e.g. HDD 1) as a single drive. Then back up the data on the NAS to this drive (HDD 1) via Web File Manager. Unplug the drive with errors (e.g., HDD 2).
Chapter 12 Use the LCD Panel * This section is applicable to NAS models with LCD panel only. The NAS provides a handy LCD panel for you to perform disk configuration and view the system information. When the NAS is started up, you will be able to view the server name and IP address: N A S 5 F 4 D E 3 1 6 9 . 2 5 4 . 1 0 0 . 1 0 0 For the first time installation, the LCD panel shows the number of hard drives detected and the IP address.
For example, when you turn on the NAS with 5 hard drives installed, the LCD panel shows: C o n f i g . → R A I D 5 D i s k s ? You can press the “Select” button to browse more options, e.g. RAID 6. Press the “Enter” button and the following message shows. Press the “Select” button to select “Yes” to confirm.
View system information by the LCD panel When the LCD panel shows the server name and IP address, you may press the “Enter” button to enter the Main Menu. The Main Menu consists of the following items: 1. TCP/IP 2. Physical disk 3. Volume 4. System 5. Shut down 6. Reboot 7. Password 8. Back 1. TCP/ IP In TCP/ IP, you can view the following options: 1.1 LAN IP Address 1.2 LAN Subnet Mask 1.3 LAN Gateway 1.4 LAN PRI. DNS 1.5 LAN SEC. DNS 1.6 Enter Network Settings 1.6.1 Network Settings – DHCP 1.
2. Physical disk In Physical disk, you can view the following options: 2.1 Disk Info 2.2 Back to Main Menu The disk info shows the temperature and the capacity of the hard drive. D i S i 3. s k : 1 T e mp : 5 0 z e : 2 3 2 G B ° C Volume This section shows the disk configuration of the NAS. The first line shows the RAID configuration and storage capacity; the second line shows the member drive number of the configuration.
4. System This section shows the system temperature and the rotation speed of the system fan. 5. C P U S y s T e mp : T e mp : 5 0 5 5 S y s F a n : 8 6 5 R P M ° ° C C Shut down Use this option to turn off the NAS. Press the “Select” button to select “Yes”. Then press the “Enter” button to confirm. 6. Reboot Use this option to restart the NAS. Press the “Select” button to select “Yes”. Then press the “Enter” button to confirm. 7. Password The default password of the LCD panel is blank.
System Messages When the NAS encounters system error, an error message will be shown on the LCD panel. Press the “Enter” button to view the message. Press the “Enter” button again to view the next message. S y s t e m E r r o r ! P l s . C h e c k L o g s System Message Description Sys. Fan Failed The system fan failed Sys.
Technical Support QNAP provides dedicated online support and customer service via instant messenger. You can contact us by the following means: Online Support: http://www.qnap.com/ MSN: q.support@hotmail.com Skype: qnapskype Forum: http://forum.qnap.com/ Technical Support in the USA and Canada: Email: q_supportus@qnap.com TEL: 909-595-2819 ext.
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