User manual

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10.3 Disk Failure or Malfunction
When you encounter disk malfunction or failure, do the following:
1. Record the malfunction status or error messages shown in Event Logs.
2. Stop using the failed NAS and turn off the server.
3. Contact the technical support.
Note:
 The NAS must be repaired by professional technicians, do not try to repair the
server yourself.
 Please back up any important files or folders to avoid potential data loss due
to disk damage.
10.4 Power Outage or Abnormal Shutdown
In case of power outage or improper shutdown of the NAS, the NAS will resume to
the state before it is shut down. If the NAS does not function properly after the
restart, do the following:
1. If the system configuration is lost, configure the NAS again.
2. In the NAS does not function properly and re-configuration does not work,
contact the technical support.
10.5 System Software Abnormal Operation
When the system software does not operate properly, the NAS automatically
restarts to resume normal operation. If you find the NAS restarts repetitively,
contact the technical support immediately.