TVS-x72XT TVS-472XT TVS-672XT TVS-872XT User Guide Document Version: 2 29/06/2020
TVS-x72XT User Guide Contents 1. Preface About This Guide.......................................................................................................................................... 3 Audience.......................................................................................................................................................3 Document Conventions................................................................................................................................
6. Glossary CloudKey.................................................................................................................................................... 52 CloudLink....................................................................................................................................................52 myQNAPcloud............................................................................................................................................ 52 myQNAPcloud ID...........
TVS-x72XT User Guide 1. Preface About This Guide This guide provides information on the QNAP TVS-x72XT NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
TVS-x72XT User Guide 2. Product Overview This chapter provides basic information about the QNAP TVS-x72XT NAS. About the TVS-x72XT The TVS-x72XT is a high-performance NAS powered by an Intel® processor and supports up to 16 GB of DDR4 memory. It features an HDMI port for external displays and a USB One Touch Copy port for quick and convenient backup and data transfer.
TVS-x72XT User Guide Component TVS-472XT TVS-672XT TVS-872XT Storage Drive bays Drive compatibility 4 x 3.5-inch SATA 6 Gbps 6 x 3.5-inch SATA 6 Gbps 8 x 3.5-inch SATA 6 Gbps • 3.5-inch SATA hard disk drives • 2.5-inch SATA hard disk drives • 2.5-inch SATA solid-state drives M.2 SSD slots 2 x PCIe 3.0 x2 M.2 SSD form factor 2280 SSD cache acceleration support • 3.5-inch drive bays 1 to 4 • 3.5-inch drive bays 1 to 6 • 3.5-inch drive bays 1 to 8 • M.2 SSD slots 1 to 2 • Optional: M.
TVS-x72XT User Guide Component TVS-472XT Audio ports TVS-672XT TVS-872XT • 1 x 3.5 mm dynamic microphone jack • 1 x 3.5 mm line-out jack • 1 x speaker Note You cannot use speakers and line-out jacks simultaneously. Interface Display panel Monochrome backlit LCD display Buttons • Power • Reset • USB One Touch Copy IR sensor 1 Note The TVS-x72XT supports the QNAP RM-IR004 IR remote control. Dimensions Form factor Tower Dimensions (H x W x D) 188.2 x 199.3 x 279.6 mm (7.41 x 7.85 x 11.
TVS-x72XT User Guide Component Fans TVS-472XT TVS-672XT TVS-872XT • System: 1 x 12 cm, 12V DC smart fan • System: 2 x 9.2 cm, 12V DC smart fans • System: 2 x 12 cm, 12V DC smart fans • CPU: 2 x 6 cm blower fans • CPU: 2 x 6 cm blower fans • CPU: 2 x 6 cm blower fans Warning To avoid potential injury or damage to components, do not touch the fans while the NAS is connected to a power source.
TVS-x72XT User Guide Front Panel TVS-472XT TVS-672XT Product Overview 8
TVS-x72XT User Guide TVS-872XT No. Component No. Component 1 LCD panel 7 USB One Touch Copy button 2 Enter button 8 IR sensor 3 Select button 9 M.2 SSD LEDs 4 Drive LEDs 10 USB LED 5 Power button 11 LAN LED 6 USB 3.
TVS-x72XT User Guide No. Component No. Component 1 Power input 8 USB 3.0 Type-A port 2 System fan 9 Ethernet port (10 GbE RJ45) 3 Ethernet ports (GbE RJ45) 10 Kensington security slot 4 3.5 mm line-out jack 11 HDMI 2.0 port 5 3.5 mm dynamic microphone jack 12 PCIe low-profile cover 6 USB 3.1 Gen 2 Type-A port 13 Reset button 7 USB 3.1 Gen 2 Type-C ports 14 Thunderbolt™ 3 ports TVS-672XT No. Component No. Component 1 Power input 9 USB 3.
TVS-x72XT User Guide TVS-872XT No. Component No. Component 1 Kensington security slot 9 USB 3.1 Gen 2 Type-C ports 2 Power input 10 USB 3.0 Type-A port 3 System fan 11 Ethernet port (10 GbE RJ45) 4 System fan 12 HDMI 2.0 port 5 Ethernet ports (GbE RJ45) 13 PCIe full-height cover 6 3.5 mm line-out jack 14 Reset button 7 3.5 mm dynamic microphone jack 15 Thunderbolt™ 3 ports 8 USB 3.
TVS-x72XT User Guide System Board Note This image does not show the chassis. No. 1 Component PCIe 3.0 x 16 slot No. Component 4 M.2 SSD slot 1 Note A Thunderbolt™ 3 expansion card is preinstalled in this slot. 2 PCIe 3.0 x 4 slot 5 Memory slot 1 3 M.
TVS-x72XT User Guide Drive Numbering TVS-472XT TVS-672XT Product Overview 13
TVS-x72XT User Guide TVS-872XT Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.
TVS-x72XT User Guide • Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer. Moving Parts • Moving fan blades: Keep your body parts away from moving fan blades while the device is connected to a power source. • Moving components: Keep your body parts away from other moving components.
TVS-x72XT User Guide 3. Connect the power cord and all applicable cables. 4. Power on the NAS. 5. Install QTS. For details, see QTS Installation. 6. Log on to QTS.
TVS-x72XT User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives and expansion cards and replacing memory modules. Drive Installation The TVS-x72XT is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid-state drives. Installing 3.5-inch Drives on 3.
TVS-x72XT User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels. d. Optional: Attach the screws to further secure the drive.
TVS-x72XT User Guide Important QNAP recommends attaching the screws to the drive trays when transporting the NAS. 4. Load the tray into the drive bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock up. 5. Power on the NAS.
TVS-x72XT User Guide Installing 2.5-inch Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove the drive tray. a. Slide the lock down. b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray. a. Remove the right fastening panel from the tray.
TVS-x72XT User Guide b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. c. Attach the screws. 4. Load the tray into the drive bay. a. Insert the tray into the bay. b. Push the handle.
TVS-x72XT User Guide c. Slide the lock up. 5. Power on the NAS. Installing M.2 Solid-state Drives Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components.
TVS-x72XT User Guide • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. 1. Power off the NAS. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover. a. Remove the screws that secure the case cover to the chassis. b. Slide the cover back. c. Lift the cover until it is completely detached from the chassis. 5. Position the NAS on its right side. 6. Install a heatsink on the M.
TVS-x72XT User Guide c. Install the heatsink on the controller. 7. Install the M.2 SSD. a. Pull out the pushpin.
TVS-x72XT User Guide b. Insert the M.2 SSD. c. Insert the pushpin to secure the drive.
TVS-x72XT User Guide 8. Place the NAS in its normal upright position. 9. Attach the case cover. a. Slide the cover down until it is completely connected to the chassis. b. Slide the cover forward. c. Attach the screws to the back of the NAS. 10. Connect all cables and external attachments. 11. Connect the power cord to the electrical outlet. 12. Power on the NAS.
TVS-x72XT User Guide Expansion Card Installation The TVS-x72XT supports selected expansion cards, some of which require QNAP PCIe brackets. QNAPbranded expansion cards purchased from the company website are shipped with the brackets necessary to fit all QNAP NAS models. For details on supported expansion cards and brackets, go to http://www.qnap.com/compatibility. Installing Expansion Cards on the TVS-472XT Note This process applies only to the TVS-472XT.
TVS-x72XT User Guide b. Slide the cover back. c. Lift the cover until it is completely detached from the chassis. 6. Remove the power supply unit. Warning To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them. a. Disconnect the power supply cables. b. Remove the screws that secure the unit to the chassis. c. Remove the unit from the chassis.
TVS-x72XT User Guide 7. Remove the PCIe slot cover. a. Remove the screw that secures the cover to the chassis. b. Pull the cover away from the slot. 8. Install the expansion card. a. Hold the edges of the expansion card and carefully insert it into the slot. b. Attach the screw.
TVS-x72XT User Guide 9. Install the power supply unit. a. Install the unit on the chassis. b. Attach the screws that secure the unit to the chassis.
TVS-x72XT User Guide c. Connect the power supply cables. 10. Attach the case cover. a. Slide the cover down until it is completely connected to the chassis. b. Slide the cover forward. c. Attach the screws to the back of the NAS. 11. Connect all cables and external attachments. 12. Connect the power cord to the electrical outlet. 13. Power on the NAS.
TVS-x72XT User Guide Installing Expansion Cards on the TVS-672XT and TVS-872XT Note This process applies only to the TVS-672XT and TVS-872XT. For details on the TVS-472XT, see Installing Expansion Cards on the TVS-472XT. Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
TVS-x72XT User Guide 6. Remove the PCIe slot cover. a. Remove the screw that secures the cover to the chassis. b. Pull the cover away from the slot. 7. Install the expansion card. a. Hold the edges of the expansion card and carefully insert it into the slot. b. Attach the screw.
TVS-x72XT User Guide 8. Attach the case cover. a. Slide the cover down until it is completely connected to the chassis. b. Slide the cover forward. c. Attach the screws to the back of the NAS. 9. Connect all cables and external attachments. 10. Connect the power cord to the electrical outlet. 11. Power on the NAS.
TVS-x72XT User Guide Replacing Memory Modules The TVS-x72XT has two memory slots. You can increase the memory capacity of the NAS by upgrading the memory modules. When using two modules, use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers. Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death.
TVS-x72XT User Guide 5. Position the NAS on its right side. 6. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the edges of the module and carefully pull it out of the slot.
TVS-x72XT User Guide 7. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module. c. Verify that the metal connectors are fully inserted. d. Carefully press down on the module until the retention clips lock the module into place. 8. Place the NAS in its normal upright position. 9. Load each drive tray back into the NAS. a. Slide the tray into the drive bay.
TVS-x72XT User Guide b. Push the handle. c. Slide the lock up. 10. Connect all cables and external attachments. 11. Connect the power cord to the electrical outlet. 12. Power on the NAS. 13. Verify that the module is recognized by the NAS. a. Log on to QTS as administrator. b. Go to Control Panel > System > System Status > Hardware Information . c. Check the value for Total memory. QTS Installation The TVS-x72XT uses the QNAP QTS operating system. You can install QTS using any of the following methods.
TVS-x72XT User Guide Method Cloud installation Description If the NAS is connected to the internet, you can do the following: • Scan the QR code on the NAS. • Log into your myQNAPcloud account. Requirements • Computer or mobile device • Network cable • myQNAPcloud account • CloudKey • Use CloudLink to remotely access your NAS. • Complete the steps in the Smart Installation Guide wizard. For details, see Installing QTS Using the Cloud Key.
TVS-x72XT User Guide Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP). 11. Click Next. 12. Select the types of devices that you will use to access shared folders on the NAS. 13. Click Next. 14. Review the settings. 15. Click Apply. A confirmation message appears. Warning Clicking Confirm deletes all data on the drive before installing QTS. 16. Click Confirm.
TVS-x72XT User Guide Note • The myQNAPcloud device name is used when remotely accessing the NAS. • For security purposes, the CloudLink remote connection service will be disabled on your NAS after initialization. You can enable it by connecting to QTS through LAN and then installing CloudLink. 7. Click Next. The Smart Installation Guide opens in the default web browser. 8. Click Start Smart Installation Guide. 9. Specify the following information. • NAS name: Specify a name with 1 to 14 characters.
TVS-x72XT User Guide 3. Power on the NAS. The Welcome screen of the Smart Installation Guide appears. 4. Select Start Smart Installation Guide. 5. Select No, skip this process. Enabling the multimedia functions allows you to install multimedia applications after configuring the disks in Storage & Snapshots. For details on enabling multimedia functions on QTS, see the System Administration section of the QTS User Guide. 6. Select Configure later.
TVS-x72XT User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 seconds. The NAS powers off. Force power off Press and hold the button for 5 seconds. The NAS shuts down. Important Use this method only when the NAS is unresponsive. Reset Button Operation Basic system reset User Action Press and hold the button for 3 seconds.
TVS-x72XT User Guide LCD Panel The LCD panel allows you to perform the following operations: • Restart and power off the NAS • Configure or change the LCD panel password • View and configure network settings • View information on the system, physical disks, and volumes Viewing TCP/IP Settings You can view the following settings for each network adapter on the NAS: • IP address • Subnet mask • Default gateway • Primary DNS • Secondary DNS 1. Press Enter or Select.
TVS-x72XT User Guide 3. Press and hold Enter. The panel displays the IP address of the first network adapter. 4. Press Select repeatedly until the panel displays Enter Network Settings. 5. Press and hold Enter. The panel displays the configurable network settings. 6. Press Select and Enter to configure the settings. Button Enter Usage • Display a configuration screen. • Move to the next item on a configuration screen. Select • Move to the next item on a menu. • Modify a value on a configuration screen.
TVS-x72XT User Guide Viewing System Information The LCD panel can display the CPU temperature, system temperature, and system fan speed. 1. Press Enter or Select. The panel displays the NAS name and QTS version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1. TCP/IP. 3. Press Enter repeatedly until the panel displays Main Menu 4. System. 4. Press and hold Enter. The panel displays the CPU and system temperature. 5. Press and hold Select. The panel displays the system fan speed.
TVS-x72XT User Guide 5. Select Yes by pressing and holding Enter. The New Password screen appears. 6. Press Select and Enter to specify a new password. • Specify a password with 1 to 8 characters. The password can only contain numbers (0 to 9). • To remove the password, leave the password field blank. Button Usage Enter Move to the next item in the New Password screen. Select Change a number in the New Password and Verify Password screens. 7. Press Enter. The NAS saves the password.
TVS-x72XT User Guide LED System Status Status Flashes green and red alternately every 0.5 seconds Description • The drive is being formatted. • The NAS is being initialized. • The operating system is being updated. • RAID rebuilding is in progress. • Online RAID Capacity Expansion is in progress. • Online RAID Level Migration is in progress. Red • The drive is invalid. • The disk volume has reached its full capacity. • The disk volume is about to reach its full capacity.
TVS-x72XT User Guide LED USB Status Flashes blue every 0.5 sec Description • A USB device (connected to the front USB port) is detected. • A USB device (connected to the front USB port) is being removed from the NAS. • A USB device (connected to the front USB port of the NAS) is being accessed. • Data is being copied to or from a USB or eSATA device. Blue A USB device is detected in the front USB port. Off • No USB device is detected.
TVS-x72XT User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1. Power off the NAS. 2. Remove all drives. 3. Power on the NAS. 4. Locate the NAS using Qfinder Pro or myQNAPcloud. 5. Reinsert the drives. 6. Continue with the QTS installation.
TVS-x72XT User Guide Resource URL Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.
TVS-x72XT User Guide 6.
TVS-x72XT User Guide 7. Notices This chapter provides information about warranty, disclaimers, licensing, and federal regulations. Limited Warranty QNAP offers limited warranty service on our products. Your QNAP-branded hardware product is warranted against defects in materials and workmanship for a period of one (1) year or more from the date printed on the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.
TVS-x72XT User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price.
TVS-x72XT User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion. 2. Source Code. The “source code” for a work means the preferred form of the work for making modifications to it.
TVS-x72XT User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code; keep intact all notices of the absence of any warranty; and give all recipients a copy of this License along with the Program.
TVS-x72XT User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source. Regardless of what server hosts the Corresponding Source, you remain obligated to ensure that it is available for as long as needed to satisfy these requirements. e.
TVS-x72XT User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c. Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of such material be marked in reasonable ways as different from the original version; or d.
TVS-x72XT User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations.
TVS-x72XT User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
TVS-x72XT User Guide END OF TERMS AND CONDITIONS FCC Notice FCC Class B Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
TVS-x72XT User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 (Pb) 汞 (Hg) 镉 (Cd) 六价铬 (CR(VI)) 多溴联苯 (PBB) 多溴二苯醚 (PBDE) 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 0 0 0 0 0 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。
