User`s manual

SmartRG™ Residential Gateways

Reset the Gateway

Hardware Reset

Reset the gateway by inserting a paper clip or similar tool into the reset switch hole located on

either the rear or the bottom of the gateway (depending upon model). Press the switch briefly to

reset the device.

Hardware Reset (to Factory Default Settings)

To reset the gateway to its factory default settings press the reset switch for 4 to 5 seconds starting

at power up. After releasing the reset switch the gateway will continue booting with a factory

default configuration.

IMPORTANT

Pressing the reset switch for more than 6 seconds causes the SmartRG gateway to

reset into its boot image rendering the gateway non-functional. This condition can be

detected by:

 the inability to access the SmartRG gateway’s user interface using your

web browser –and-

 the inability to properly establish a WAN connection

To correct this condition simply cycle power on the gateway.

Software Reset

To reset the gateway using the SmartRG gateway’s web UI:

1. Select Management -> Reboot.

2. Click Reboot.

NOTE

Software resets, hardware resets and power cycles behave identically.