Warranty Guide

QO/HOM Series
Surge Protective Devices (SPDs)
WARRANTY
Protection Limits
With regard to any Surgebreaker® surge protective device (catalog numbers QO2175SB and HOM2175SB) from Schnei-
der Electric USA, Inc. that has been properly installed in a residential home in compliance with the current National
Electric Code (NEC) requirements, Schneider Electric warrants to the homeowner at the time of such installation (or the
initial homeowner if installed as part of new construction) that Schneider Electric shall accept responsibility for any
damage to that homeowners major household appliances, as defined below, up to the limits provided herein, to the extent
such damage is caused by the failure of such surge protective device to protect against electrical power surges caused by
lightning or the electric utility. As used herein, “major household appliances” shall mean: refrigerators, freezers, air condi-
tioners, stoves, ovens (except microwave), clothes washers, clothes dryers, and dishwashers. Major household appliances
specifically shall NOT include electronic devices such as: microwave ovens, audio and stereo components, video equip-
ment, televisions, and computers.
The limit of Schneider Electric’s liability under this warranty shall be $10,000 or the deductible amount of customer’s
insurance policy covering such major household appliances, whichever is less.
Warranty Period
This warranty shall be in effect until three (3) years following the date of purchase of the Surgebreaker® surge protective
device, or until two (2) years following the date of installation, whichever occurs earlier.
Warranty Not Transferable
This warranty may not be transferred from the homeowner who initially receives this warranty to any other party.
Warranty Limitation
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MARCHANTABILITY OR OF FITNESS FOR A PARTICULAR
PURPOSE.
This warranty excludes damage or loss arising from any of the following events or sources: unauthorized product modifica-
tion or alteration, major force events such as flood or earthquake, war, insurrection, vandalism, theft, normal-use wear and
tear, erosion, depletion, obsolescence, abuse, defective software and computer virus infection.
Schneider Electric USA, Inc. shall not be liable for any indirect, incidental, consequential damages.
With respect to products purchased by consumers in the United States for personal use, implied warranties, including but
not limited to the warranties of merchantability and fitness for a particular purpose, are not excluded but are limited to the
extent allowed by law to the duration of the warranty period set forth above. No claim under this warranty will be honored
unless the homeowner has reported the damage within thirty (30) days after its occurrence in accordance with the follow-
ing claims procedure.
Claims Procedure
To make a claim under this warranty, please follow these steps: (1) Retain the original dated sales receipts of the
Surgebreaker® surge protective device from Schneider Electric USA, Inc. (2) Prior to repairing the damaged
appliance, contact the Surgelogic Technical Assistance Group at 1-800-577-7353, Monday through Friday 8:00
a.m. to 4:00 p.m. Mountain Standard Time (MST). (3) Ask the appliance repairer to write a report on the cause of
the damage. Retain all related repair receipts. (4) File a claim under homeowners insurance. (5) Send the
purchase receipt, repair receipt, damage report, any homeowners insurance report along with the damaged
Surgebreaker® surge protective device to: Schneider Electric, 1751 South 4800 West, Salt Lake City, UT 84104
06/13
Information only
Reference number: 8226-0003
8226-0004