Owner's Manual

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TD-000472-00-A
Connecting Your iPad
In order to connect an iPad to the QSC TouchMix, you must fi rst install the supplied Wireless USB Adapter into one of the USB ports on the mixer’s
rear panel. Use only the adapter supplied with the Mixer.
Connect the iPad
On the TouchMix, go to Menu > Mixer Setup. Make sure the Mixer Name and Password are what you want.
NOTE: Review items 10 through 12 above for a list of controls not available on your iPad.
On your iPad
1. Get the App from the App Store, and install on your iPad.
2. In the iPad Settings > Wi-Fi > Devices, select your mixer’s SSID Name.
3. An information dialog displays letting you know you are not connected to the Internet. Touch “Join Anyway”.
4. The Password dialog displays, enter the Network Password and touch Join.
5. When the connection is made, touch the SSID Name again. On the details page, turn on Auto-Join.
6. Wait for a minute or two.
7. Open the App.
8. The Link in the upper right corner of the iPad screen shows the network name, and a green LED. Your iPad is connected.
Troubleshooting the Wi-Fi/iPad Connection
If you are having trouble seeing the TouchMix Wi-Fi network on your iPad (Settings > Wi-Fi > Devices), there are a few things you can do.
1. Make sure the Wi-Fi dongle is the one supplied with your TouchMix, and that it is plugged into the TouchMix USB slot all the way.
2. On your TouchMix, go to Menu > Mixer Setup > Network section, and touch the Reset Network button.
3. Make sure there are no other TouchMix mixers in the area with the same SSID (Mixer Name). If there are, change the name(s) as necessary.
4. Power-cycle your iPad. Press and hold the Home and Sleep/Wake buttons until the iPad goes off. Press and hold both buttons again until the iPad
restarts.
5. Make sure you are close enough to the mixer. You can test this by locating your iPad right next to the TouchMix and wait a few minutes. If you see
the TouchMix network, move back to the point at which the network starts becoming unstable. You may see a message indicating that the network
is intermittent.
6. Turn the mixer off, then back on. If turning the mixer off is not possible at the time, remove the dongle and replace it. Perform the normal network
setup procedure.
If you are connected to the TouchMix network (iPad > Settings > Wi-Fi displays the mixer name) but the TouchMix App shows Link: Not Connected.
1. You may have an incorrect network password.
a. On the iPad, close the TouchMix App.
b. On the TouchMix, go to Menu > Mixer Setup > Network Password and check to see what the password is.
c. On the iPad Settings > Wi-Fi, the mixer name (SSID) displays with a check mark beside it, indicating that it is connected. Touch the network
name next to the check mark. Details for the TouchMix network display.
d. Touch “Forget this Network”, a message displays asking to confi rm forgetting the network. Touch Forget.
e. Go to Settings > Wi-Fi > Devices, touch the TouchMix mixer name (SSID). Touch “Join Anyway” on the popup. The “Enter Password” screen
displays. Enter the password as it is shown on the Mixer Setup screen. The password must be 10 digits (numeric only). Wait for two minutes
and start the App again.
2. The TouchMix App may have been open before you connected to the network. Close the App and re-open it.
3. You may have an earlier version of the iPad operating system. Your iPad must have iOS 6 or higher installed.