Owner`s manual

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1 7034-276 January 29, 2014

MT. VERNON PELLET STOVE

ADVANCED ENERGY (AE)

Model(s):

MTVERNON-AE-CSB

MTVERNON-AE-MBK

MTVERNON-AE-PBK

MTVERNON-AE-PDB

MTVERNON-AE-PFT

MTVERNON-AE-PMH

O-T L

Tested and

Listed by

Portland

Oregon USA

OMNI-Test Laboratories, Inc.

NOTICE: DO NOT DISCARD THIS MANUAL

Owner’s Manual

Operation & Care

INSTALLER: Leave this manual with party responsible for use and operation.

OWNER: Retain this manual for future reference.

Contact your dealer with questions regarding installation, operation, or service.

HOT SURFACES!

Glass and other surfaces are hot

during operation AND cool down.

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as

replace.

• Alert children and adults to hazards of high temperatures

• High temperatures may ignite clothing or other

ammablematerials.

• Keep clothing, furniture, draperies and other ammable

materials away.

WARNING

If the information in these instruc-

tions is not followed exactly, a

remayresultcausingproperty

damage, personal injury, or death.

• Donotstoreorusegasolineorotheram-

mablevaporsandliquidsinthevicinityof

this or any other appliance.

• Donotoverre-Ifheaterorchimneycon-

nectorglows,youareoverring.Overring

will void your warranty.

• Complywithallminimumclearancesto

combustiblesasspecied.Failureto

complymaycausehousere.

WARNING

CAUTION

Testedandapprovedforwoodpellets,shelledeld

corn,wheatandblackoilsunowerseeds.Burningof

any other type of fuel voids your warranty.

NOTE

ToobtainaFrenchtranslationofthismanual,pleasecontact

yourdealerorvisitwww.quadrare.com

Pourobtenirunetraductionfrançaisedecemanuel,s’ilvous

plaîtcontactervotrerevendeurouvisitezwww.quadrare.com

CAUTION

Checkbuildingcodespriortoinstallation.

• InstallationMUSTcomplywithlocal,regional,stateandna-

tional codes and regulations.

• Consultlocalbuilding,reofcialsorauthoritieshavingjuris-

dictionaboutrestrictions,installationinspection,andpermits.

061-S-68-6

Summary of content (40 pages)

PAGE 1
Owner’s Manual Operation & Care INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions regarding installation, operation, or service. NOTICE: DO NOT DISCARD THIS MANUAL WARNING If the information in these instructions is not followed exactly, a fire may result causing property damage, personal injury, or death. MT.
PAGE 2
MT. VERNON AE and Welcome to the Quadra-Fire Family! A. Congratulations Hearth & Home Technologies welcomes you to our tradition of excellence! In choosing a Quadra-Fire appliance, you have our assurance of commitment to quality, durability, and performance. This commitment begins with our research of the market, including ‘Voice of the Customer’ contacts, ensuring we make products that will satisfy your needs.
PAGE 3
MT. VERNON AE Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided may result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, may result in minor or moderate injury. • NOTICE: Indicates practices which may cause damage to the appliance or to property. TABLE OF CONTENTS A. Congratulations....................................
PAGE 4
MT. VERNON AE Castile Pellet Insert C. Warranty Policy R Hearth & Home Technologies Inc. LIMITED LIFETIME WARRANTY Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
PAGE 5
MT.
PAGE 6
MT. VERNON AE 1 Listing and Code Approvals A. Appliance Certification E. Mobile Home Approved • This appliance is approved for mobile home installations when not installed in a sleeping room and when an outside combustion air inlet is provided. Model Mt. Vernon Pellet Stove Laboratory OMNI Test Laboratories, Inc. Report No.
PAGE 7
2 User Guide Operating Instructions WARNING Fire Risk. • Do not operate appliance before reading and understanding operating instructions. • Failure to operate appliance properly may cause a house fire. A. Fire Safety To provide reasonable fire safety, the following should be given serious consideration: • Install at least one smoke detector and CO monitor on each floor of your home. • Locate detectors away from the heating appliance and close to the sleeping areas.
PAGE 8
MT. VERNON AE E. General Operating Information Size • Pellets are either 1/4 inch or 5/16 inch (6-8mm) in diameter • Length should be no more that 1-1/2 inches (38mm) • Pellet lengths can vary from lot to lot from the same manufacturer • Due to length variations, the flame height (feed rate) may need adjusting occasionally. See page 9 for instructions.
PAGE 9
MT. VERNON AE F. Before Your First Fire • First, make sure your appliance has been properly installed and that all safety requirements have been met. • Pay particular attention to the fire protection, venting and thermostat wall control installation instructions. • Double check that the ash pan, hopper and firebox are empty and then close the firebox door. NOTICE: The tip of thermocouple must be in contact with the inside end of the thermocouple cover or missed ignitions can occur. 2.
PAGE 10
MT. VERNON AE J. Clear Space WARNING! RISK OF FIRE! WARNING! RISK OF FIRE! Do NOT place combustible objects in front of the appliance. High temperatures may ignite clothing, furniture or draperies. Maintain a minimum clearance of 3 feet (914mm) in front of appliance. Mantel: Avoid placing candles and other heat-sensitive objects on mantel or hearth. Heat may damage these objects. NOTICE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction.
PAGE 11
MT. VERNON AE Manual Mode Additional Screen Messages: • Set the heat output setting from the main screen • The right bottom button will read HEAT OUTPUT • You can operate the appliance from any of the 5 levels READY It is telling you that the home is up to temperature and doesn’t need any heat.
PAGE 12
MT. VERNON AE L. Frequently Asked Questions ISSUES SOLUTIONS 1. Metallic noise 1. Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced by a furnace or heating duct. This noise does not affect the operation or longevity of your appliance. 2. Ash build-up on glass 2. This is normal. Clean the glass. 3. Glass has turned dirty 3. Excessive build up of ash. The lower burn settings will produce more ash, the higher burn settings produce less.
PAGE 13
3 MT. VERNON AE Wall Control Operating Instructions A. Introduction b. SS-LOW or SS-MED (SS = soft start) Welcome to the Quadra-Fire family. This manual will help you understand and operate the wall control attached to your new pellet appliance. Indicates the soft-start portion of the lighting sequence. In these stages the fire begins to gradually build to operating temperature. The Quadra-Fire Wall Control is not just a traditional thermostat, but an integral part of the pellet appliance system.
PAGE 14
MT. VERNON AE “Set at:” indication will change to “Hold at:” and displays the operating temperature setting. 4. Notification Icons The system notification area uses icons to indicate if an action needs to be taken. In battery mode it indicates the approximate charge level of the battery.5. Function But- tons The function buttons have two labels above them in the display area. Their labels can change depending on the menu screen.
PAGE 15
MT. VERNON AE To select a fuel type, use the UP/DOWN buttons to scroll to the desired fuel type and then press the button under “Select”. The arrow will change to indicate the currently selected fuel. AUTO/MANUAL SETTINGS Automatic Manual Off NOTE: If you are burning a high ash fuel set the fuel selection to “Utility Pellets”. Figure 15.1 b. Manual In MANUAL cycle, the heat output remains the same regardless of the difference between the set and room temperatures.
PAGE 16
MT. VERNON AE When the screen is first entered the “Wake Hour” is highlighted. Use the UP/DOWN buttons to adjust the hour to the desired hour and press the button under “Set/Next”. The highlight will move to the minutes display. Adjust the minutes and press “Set/Next.” The highlight is now on the temperature value. Set the desired temperature for the Wake period and press “Set/Next.” The highlight is now on the hour display for the Day period, and the triangle has moved to the second line.
PAGE 17
MT. VERNON AE b. Flame Height Adjust f. Elevation FLAME HEIGHT ADJUST is used to adjust flame height (fuel feed rate) for specific installation and fuel type. The dealer will usually adjust this if necessary on installation and can advise on specific settings for a particular application. ELEVATION allows you to adjust the appliance to your specific elevation. Press the UP/DOWN buttons to select your elevation. The message in the center will change between NORMAL and HIGH.
PAGE 18
MT. VERNON AE F. Quick Start Guide NOTICE: Any button pressed will turn on the backlight. Wall control will automati- cally revert back to the starting screen if there is no activity for 15 seconds; except for the “CONFIRM FUEL CHANGE” screen. CHOOSING FUEL TYPE Buttons Room Temp READY 12:30 PM 73 Set at: 73 MENU Up Down HEAT OUTPUT READY 12:30 PM 71 Set at: 68 CHOOSING TEMP UNIT: °F or °C MENU Function Buttons Wall Control for Reference 1.
PAGE 19
MT. VERNON AE SETTING HEAT OUTPUT SETTING COMFORT LEVEL READY 12:30 PM READY 12:30 PM 71 Set at: 68 71 Set at: 74 Hold MENU 1. Press and hold “UP” or “DOWN” button to set desired temperature. NOTE: Set temperature must be 3 degrees higher than room temperature for appliance to start. 74 ºF 2. MENU HEAT OUTPUT Press “HOLD TEMP”. 1. HOPPER OUT OF FUEL ERROR LIST Min Firepot Temp HEAT OUTPUT At the starting screen, press “HEAT OUTPUT”. RETRY 1.
PAGE 20
MT. VERNON AE G. Service Information The SERVICE INFORMATION screen displays contact information for Hearth & Home Technologies Customer Service Line. The local dealer may have changed this upon or before the installation to indicate a dealer hot line. Operating on Battery Back-Up • A battery icon appears on your wall control to let you know you are now operating on battery power. Figure 20.3. • Fire must be manually lit as the appliance will no longer automatically light. See section G on page 9. www.
PAGE 21
4 MT. VERNON AE Maintenance and Service When properly maintained, your fireplace will give you many years of trouble-free service. Contact your dealer to answer questions regarding proper operations, troubleshooting and service for your appliance. Visit www.quadrafire.com to locate a dealer. We recommend annual service by a qualified service technician. A. Proper Shutdown Procedure 1. Set wall control to OFF on AUTOMATIC / MANUAL SETTING screen. Figure 21.1.
PAGE 22
MT. VERNON AE 2. Ash Removal from Firebox C. General Maintenance and Cleaning • 1. Auto-Clean System Inspection & Cleaning The auto-clean only dumps ash from the firepot. The customer is required to clean the appliance in regular intervals depending upon use and fuel quality. • • • Be sure the wall control screen says OFF and the appliance is allowed to cool. Frequency: Monthly or every ton (aprx.
PAGE 23
MT. VERNON AE 5. Cleaning Firepot with Firepot Clean-Out Tool • • Tools Needed: A Shop Vac and generic micro cleaning kit; flat head and Phillips screwdriver; 11/32 Nut-driver or wrench. Frequency: Softwood Pellets: Weekly or every 5 bags Hardwood Pellets: Weekly or every 3 bags Alternate Fuel: Daily or every 1 bag By: Homeowner a. Be sure the wall control screen says OFF and the appliance is allowed to cool. b.
PAGE 24
MT. VERNON AE c. Assemble the crevice tool from the micro cleaning kit to attach to a Shop Vac. Figure 24.1. f. Removing the Combustion (Exhaust) Blower 1. The combustion blower is mounted in the bottom right rear of the appliance. Figure 24.3. 2. Remove side panel and then using an 11/32 nut driver to loosen all six nuts, but do not remove. Rotate the blower and remove from the housing. Figure 24.4. 3. Set the blower on the top of the housing. You do not need to disconnect the wires. 4.
PAGE 25
MT. VERNON AE 7. Cleaning the Hopper 9. Door Latch Inspection • Frequency: Monthly or after burning 1 ton of fuel, (aprx 50 bags) or when changing fuel types • By: Homeowner a. b. c. d. • • Frequency: Prior to heating season By: Homeowner The door latch is non-adjustable but the gasketing between the glass and firebox should be inspected periodically to make Be sure the wall control screen says OFF and the appliance sure there is a good seal. If the gasket is frayed or damaged, is allowed to cool.
PAGE 26
MT. VERNON AE 13. Soot and Fly Ash: Formation & Need for Removal in Exhaust Venting System. • Frequency: Prior to each burn season and after prolonged shut down. • By: Qualified Service Technician/Homeowner The products of combustion will contain small particles of flash. The flash will collect in the exhaust venting system and restrict the flow of the flue gases.
PAGE 27
5 MT. VERNON AE Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
PAGE 28
MT. VERNON AE 6 Service Parts Replacement A. Glass Replacement - Door Assembly B. Baffle Removal (Replace with 5mm ceramic glass only) a. Swing open the face and remove the door from the appliance by lifting the door off of the hinge pins and lay on a flat surface face down. b. Using a Phillips head screw driver, remove 4 screws, 2 on the top and 2 on the bottom. Remove metal bracket and then remove the glass. Figure 28.1. c. Replace with new glass with gasket. d.
PAGE 29
MT. VERNON AE C. Convection Blower Replacement 1. Follow the proper shut down procedures as outlined on page 21, Section 4.A. Remove Right Side Panel 2. Remove the left and right side panels by removing the 4 screws using a Phillips head screw driver. Figure 29.1. Depress Tab and Snap Out Power Supply 3. Depress the tab on the left side and snap out the power supply. You do not need to disconnect any wires. Figure 29.1. 4.
PAGE 30
MT. VERNON AE 7 Reference Materials A. Component Functions 1. Auto-Clean Motor E The auto-clean motor is located under and behind the firepot on the left side, inside the convection air chamber. It automatically opens and closes the firepot floor so ashes can fall into the ash pan. 2. Auto-Clean Switch The auto-clean switch is located on top of the auto-clean motor.
PAGE 31
MT. VERNON AE 17. Power Supply 21. Vacuum Switch The power supply is located at the rear of the appliance. It converts 120 volt AC current to 15 volt DC current to power the appliance. The vacuum switch is located on the right side of the appliance under the feed motor behind right side panel and connects to the drop tube with a hose. This switch turns the feed system on when vacuum is present in the firebox. The vacuum switch 18.
PAGE 32
MT. VERNON AE B. Component Locations LEFT SIDE Heat Exchanger, Front & Back Power Supply Low Fuel Indicator Drob Tube Baffle Ash Pan Firepot Convection Blower Thermocouple and Thermocouple Cover Control Board Figure 32.1 Figure 32.2 RIGHT SIDE Feed Motor Vacuum Switch Overheat Sensor Wing Nut - Securing Overheat Sensor in place Combustion Blower Figure 32.4 Figure 32.
PAGE 33
MT. VERNON AE C. Exploded Drawings R MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active Pellet Stove MTVERNON-AE-CSB, MTVERNON-AE-MBK, MTVERNON-AE-PMH MTVERNON-AE-CWL (Sept 2006 thru June 2011) 4 3 1 2 30 5 32 29 31 19 28 27 26 6 25 24 7 8 9 10 19 11 18 21 20 17 12 22 23 16 15 14 13 Part29,number list on following page.
PAGE 34
MT. VERNON AE R MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active D. Service Parts List IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. ITEM 1 DESCRIPTION COMMENTS Hopper Top Stocked at Depot PART NUMBER 7034-169 #2 Hopper Lid Assembly 1 2 3 4 5 6 7 2.
PAGE 35
MT. VERNON AE R MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. ITEM DESCRIPTION COMMENTS Stocked at Depot PART NUMBER #10 Door Assembly 1 2 6 3 10 4 7 5 Door Assembly 7034-006 10.1 Hinge, Female 450-2910 10.
PAGE 36
MT. VERNON AE R MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
PAGE 37
MT. VERNON AE R MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
PAGE 38
MT. VERNON AE R MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
PAGE 39
MT. VERNON AE R MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
PAGE 40
CONTACT INFORMATION Hearth & Home Technologies 1445 North Highway Colville, WA 99114 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL • Important operating and • Read, understand and follow these instrucmaintenance instructions for safe installations included. tion and operation. • Leave this manual with party responsible for use and operation.