R Owner’s Manual Installation and Operation Models: QFI30FB-C QFI35FB-C NOTICE DO NOT DISCARD THIS MANUAL • Important operating and maintenance instructions included. • Read, understand and follow these instructions for safe installation and operation. WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage. • DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference. A. Congratulations This Owner’s Manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals. Congratulations on selecting a Quadra-Fire gas fireplace, an elegant and clean alternative to wood burning fireplaces.
Safety Alert Key: • • • • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE: Used to address practices not related to personal injury. Table of Contents A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B. Limited Lifetime Warranty Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
B. Limited Lifetime Warranty (continued) WARRANTY CONDITIONS: • • • • • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. This warranty is only valid while the HHT appliance remains at the site of original installation. This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides.
1 Listing and Code Approvals A. Appliance Certification D. High Altitude Installations LABORATORY: Underwriters Laboratories, Inc. (UL) NOTICE: If the heating value of the gas has been reduced, these rules do not apply. Check with your local gas utility or authorities having jurisdiction. TYPE: Direct Vent Heater When installing above 2000 feet elevation: STANDARD: ANSI Z21.88-2014 • CSA 2.33-2014 • In the USA: Reduce input rate 4% for each 1000 feet above 2000 feet.
2 Operating Instructions User Guide A. Gas Fireplace Safety • Teach children to NEVER touch the fireplace. WARNING! DO NOT operate fireplace before reading and understanding operating instructions. Failure to operate fireplace according to operating instructions could cause fire or injury. • Consider not using the fireplace when children will be present. DANGER HOT GLASS WILL CAUSE BURNS. DO NOT TOUCH GLASS UNTIL COOLED. Contact your dealer for more information, or visit: www. hpba.
C. Clear Space E. Fixed Glass Assembly WARNING! DO NOT place combustible objects in front of the fireplace or block louvers. High temperatures may start a fire. See Figure 2.2. See Section 12.I. Avoid placing candles and other heat-sensitive objects on mantel or hearth. Heat may damage these objects. F.
G. IPI Battery Tray/Battery Installation H. Control Module Operation The IntelliFire Plus system has a battery backup option. Battery longevity and performance will be affected by the service temperatures of this appliance. 1. The control module has an ON/OFF/REMOTE selector switch that must be set. See Figure 2.6. TM NOTICE: Batteries should only be used as a power source in the event of an emergency such as an outage.
5. Module Reset Switch I. Before Lighting Fireplace This module may lock-out under certain conditions. When this occurs, the appliance will not ignite or respond to commands. The module will go into lock-out mode by emitting three audible beeps, then continuously displaying a RED/GREEN error code at its status indicator LED. Before operating this fireplace for the first time, have a qualified technician: • Verify all shipping materials have been removed from inside and/or underneath the firebox.
J. Lighting Instructions (IPI) FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance is equipped with an intermittent pilot ignition (IPI) device which automatically lights the burner. DO NOT try to light the burner by hand. B. BEFORE LIGHTING, smell all around the appliance area for gas.
K. After Appliance is Lit Initial Break-in Procedure • The appliance should be run three to four hours continuously on high. • Turn the appliance off and allow it to completely cool. • Remove fixed glass assembly. See Section 12.I. • Clean fixed glass assembly. See Section 3. • Replace the fixed glass assembly and run continuously on high an additional 9 hours. This cures the materials used to manufacture the fireplace. NOTICE! Open windows for air circulation during appliance break-in.
3 Maintenance and Service Any safety screen or guard removed for servicing must be replaced prior to operating the appliance. Doors, Surrounds, Fronts Frequency: Annually When properly maintained, your appliance will give you many years of trouble-free service. We recommend annual service by a qualified technician. By: Homeowner A. Maintenance Tasks-Homeowner • Inspect for scratches, dents or other damage and repair as necessary. Installation and repair should be done by a qualified technician only.
Venting • Remove all foreign objects. Frequency: Seasonally • Verify unobstructed air circulation. By: Homeowner Tools needed: Protective gloves and safety glasses. Firebox • Inspect venting and termination cap for blockage or obstruction such plants, bird nests, leaves, snow, debris, etc. Frequency: Annually • Verify termination cap clearance to subsequent construction (building additions, decks, fences, or sheds). See Section 6. • Inspect for corrosion or separation.
Burner Ignition and Operation Frequency: Annually By: Service Technician Tools needed: Protective gloves, vacuum cleaner, whisk broom, flashlight, voltmeter, indexed drill bit set, and a manometer. • Verify burner is properly secured and aligned with pilot or igniter. • Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary. • Replace Glowing embers with new dime-size pieces. DO NOT block ports or obstruct lighting paths.
4 Installer Guide Getting Started A. Typical Appliance System NOTICE: Illustrations and photos reflect typical installations and are for design purposes only. Illustrations/diagrams are not drawn to scale. Actual product may vary from pictures in manual VERTICAL TERMINATION CAP (SECTION 8.E) VENT PIPE (SECTION 8) 3 INCH FLEX LINERS (SECTION 8) MANTEL AND MANTEL LEG SECTION 5.B AND 11.A SURROUND OR FRONT NOT SHOWN SECTION 2.D AND SECTION 8.
B. Design and Installation Considerations C. Tools and Supplies Needed Quadra-Fire gas inserts are designed for installations into solid fuel masonry or factory built fireplaces that have been installed in accordance with the National, Provincial, State and local building codes. Fireplaces are to be constructed of non-combustible materials and, in the absence of local or regional codes, meet criteria of NFPA 211. No additional outside air source is required.
5 Fireplace Size Requirements A. Minimum Fireplace Opening • The metal floor of the solid fuel firebox may be removed to facilitate the installation of the insert. Minimum fireplace opening requirements are shown in Figure 5.2. • Cutting of any sheet metal parts of the fireplace in which the gas fireplace insert is to be installed is prohibited, except the floor as tested for and as noted above and in Figure 5.1.
TOP VIEW A G** H E FRONT VIEW D F C B MINIMUM FIREPLACE SIZE QFI35FB-C QFI30FB-C Location Inches Millimeters Inches Millimeters A Rear Width 25-1/2 648 21-1/2 546 B Front Width 35 889 30-1/4 768 C Glass Opening Width 31-1/2 800 26-3/4 679 D Glass Opening Height 20 508 18 457 E Height-Front 24-7/8 632 22-7/8 581 F Height-Rear 22-1/4 565 20-5/8 524 Unit Depth 18-1/4 464 16-7/8 429 Venting Depth 13-3/8 340 12-1/8 308 G** H * Note: If exhaust collar o
B. Mantel and Wall Projections WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specified. Framing or finishing material closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs, concrete board, etc). EXISTING NON-COMBUSTIBLE FACING 12 IN. MAX. Clearance to combustible material under the insert is 1/4 inch (6 mm). Clearance from top of fireplace opening for combustibles extending 12 inches max. is 12 inches.
6 Termination Locations A. Vent Termination Minimum Clearances WARNING Fire Risk. Maintain vent clearance to combustibles as specified. • DO NOT pack air space with insulation or other materials. Failure to keep insulation or other materials away from vent pipe may cause fire. HORIZONTAL OVERHANG 2 FT. MIN. 20 INCHES MIN. VERTICAL WALL LOWEST DISCHARGE OPENING GAS DIRECT VENT TERMINATION CAP X 12 ROOF PITCH IS X/ 12 H (MIN.) - MINIMUM HEIGHT FROM ROOF TO LOWEST DISCHARGE OPENING Roof Pitch H (Min.
7 Installation Preparation Prepare the existing solid fuel masonry or factory built non-combustible firebox for installation. A. Inspection and Cleaning Prior to installing the gas insert: D. Fireplace Conversion Notice Permanently attach the label with the following warning to the inside lower back of the fireplace firebox into which the insert is being installed. Silicone or mechanical fasteners may be required to properly secure the label.
8 Installing Vent Pipe and Appliance A. Vent Limits CAUTION! ALL vent specifications MUST be followed. This product is tested and listed to these specifications. Appliance performance will suffer if specifications are not followed. The abbreviations listed in this vent table key are used in the vent diagrams. Description Minimum Vertical Run Length 10 ft. B. Venting Components Maximum Vertical Run Length 50 ft. CAUTION! Risk of Cuts/Abrasions/Flying Debris.
C. Connecting Vent Pipe Reference instructions in the termination kit. • Install the 3-inch flexible vent pipe(s) down through the chimney. • Secure the exhaust flexible vent pipe to the 3 foot section stainless steel flexible vent pipe using the factoryinstalled 3-inch collar in the stainless steel section of pipe (see Figure 8.1). • Secure the stainless flexible vent pipe to the exhaust starting collar on top of the appliance with three screws.
D. Placing, Securing and Leveling the Appliance REAR LEVELING LEGS SHIPPED IN THIS POSITION WARNING! Risk of Explosion/Combustion Fumes! Connect vent sections per installation instructions. • The 3 foot section of stainless steel flexible pipe MUST be attached directly to the exhaust collar on the collar slide plate. • Connect exhaust vent pipe ONLY to exhaust starting collar and termination cap center collar.
E. Installing Adaptor and Termination Cap CAUTION! Risk of Cuts/Abrasions/Flying Debris. Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp. To help eliminate cold air drafts, it may be necessary to place non-combustible insulation around the flues as they go though the damper. Note: The LINK-DV4-30B and LINKSQ-DV4-30 systems REQUIRE this insulation. For installation of termination cap see minimum vent heights for various pitched roofs (see Figure 8.4) .
9 Gas Information A. Fuel Conversion C. Gas Connection • Make sure the appliance is compatible with available gas types. • Refer to Reference Section 14 for location of gas line access in appliance. • Conversions must be made by a qualified technician (NFI certified or factory-trained) using Hearth & Home Technologies specified and approved parts. • Gas line may be run through knockout(s) provided. B. Gas Pressure • Optimum appliance performance requires proper input pressures.
10 Electrical Information A. Wiring Requirements WARNING! Risk of Shock! Replace damaged wire with type 105° C rated wire. Wire must have high temperature insulation. NOTICE: This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code CSA C22.1. • This appliance comes with a 110-120 VAC cord assembly.
C. IPI Battery Tray/Battery Installation E. Programming the RC300 to the Control Module The IntelliFire Plus system has a battery backup option. Batteries should only be placed in the battery pack when 110-120 VAC is not available. See Section 2.G. TM CAUTION! Risk of burns! DO NOT program the remote control to the control module when fireplace is hot. • Refer to the RC300 Installation Instructions included in appliance manual bag to program the RC300 to the control module. D.
11 Finishing A. Mantel and Wall Projections WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specified. Framing or finishing material closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs, concrete board, etc). Clearance to combustible material under the insert is 1/4 inch (6 mm). Clearance from top of fireplace opening for combustibles extending 12 inches max. is 12 inches.
12 Appliance Setup A. Remove Glass Assembly F. Place the Lava Rock See Section 12.I. WARNING! Risk of Explosion! Follow lava rock placement instructions in manual. DO NOT place lava rock on burner. Improperly placed lava rock interferes with proper burner operation. B. Remove the Shipping Materials Remove shipping materials from inside or underneath the firebox. Remove metal panels covering electrical components on sides of appliance. Lava rock is shipped with this gas appliance.
G. Ember Placement WARNING! Risk of Explosion! Follow ember placement instructions in manual. DO NOT place embers directly over burner ports. Replace ember material annually. Improperly placed embers interfere with proper burner operation. Ember material is shipped with this gas appliance. To place the ember material: • Embers CANNOT be placed directly over ports. Care should be taken not to cover the lighting trail of ports (from back to front).
H. Install the Log Assembly Log Set Assembly: LOGS-QFI30FB Models: QFI30FB, QFI30FB-C SRV2221-707 5 7 SRV2221-704 SRV2221-705 6 SRV2221-701 2 SRV2221-706 4 SRV2221-703 SRV2221-702 3 1 Figure 1. Logs Installed PILOT BRACKET GLASS ROCK LIGHT TRAYS LOG PINS GRATE BAR GRATE TINES Figure 2. Reference Points for Log Placement Figure 3. Install Glass Rock CAUTION: Logs are fragile, handle with care. Glass Rock (2201-853):Fill each light tray evenly with the glass rock.
FRONT LOG TOUCHES FIREBOX FLAT SPOT FOR LOG #5 RECESSED AREA 3 2 BACK Figure 6. Log #2 Figure 7. Place Log #3 Log #3 (SRV2221-702): Position Log #3 as shown in Figure 7. See Figure 2 and Figure 8 for additional reference points. Mate the base of the left grate tine with the groove located on the bottom of the log. Pull the log forward until it stops against the vertical portion of the grate tine. Swing the rear of the log counterclockwise until it touches the firebox.
PLACE END OF LOG ON FLAT SPOT 6 PLACE END OF LOG ON FLAT SPOT Figure 12. Place Log #6 Log #6 (SRV2221-705): Position Log #6 as shown in Figure 12. See Figures 2, 5 and 11 for additional reference points. Place the front end of log #6 n the flat spot indicated in Figure 11. Place the back end of Log #6 on the flat spot indicated in Figure 5. REST END OF LOG ON THE LEFT SIDE OF KNOT KNOT PLACE END OF LOG ON FLAT SPOT 7 Figure 13.
H. Install the Log Assembly Log Set Assembly: LOGS-QFI35FB Models: QFI35FB, QFI35FB-C 2 1 SRV2223-703 SRV2223-701 3 5 SRV2223-702 SRV2223-704 7 SRV2223-707 4 6 SRV2223-705 SRV2223-706 Figure 1. Logs Installed GLASS ROCK BURNER LEDGE PILOT BRACKET LOG SUPPORTS LIGHT TRAYS LOG PINS BURNER LEDGE GRATE BAR GRATE TINES Figure 2. Reference Points for Log Placement Figure 3. Install Glass Rock CAUTION: Logs are fragile, handle with care.
FLAT SPOT FOR LOG #5 LOG #3 TOUCHES GRATE TINE BURNER TOP GROOVE GRATE TINE GROOVE 3 3 FRONT MATE GROOVE WITH CORNER OF BURNER TOP BACK Figure 7. Place Log #3 Figure 6. Log #3 - Bottom View Log #3 (SRV2223-702): Position Log #3 as shown in Figure 7. See Figure 2 and Figure 6 for additional references. Mate the grate tine groove with the base of the left grate tine. Slide the log forward until it stops against the vertical portion of the left grate tine.
REST END OF LOG ON THE LEFT SIDE OF KNOT KNOT PLACE END OF LOG ON FLAT SPOT 7 Figure 12. Place Log #7 Log #7 (SRV2221-707): Position Log #7 as shown in Figure 12. See Figure 2 and 10 for additional reference points. Place the front and back ends of the log on the flat spots as shown in Figure 12. 2223-935C 38 Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev.
I. Fixed Glass Assembly J. Air Shutter Setting WARNING! Risk of Asphyxiation! Handle fixed glass assembly with care. Inspect the gasket to ensure it is undamaged and inspect the glass for cracks, chips or scratches. Air shutter settings should be adjusted by a qualified service technician at the time of installation. The air shutter is set at the factory for minimum vertical vent run. Adjust air shutter for longer vertical runs. See Figure 12.3. • DO NOT strike, slam or scratch glass.
13 Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified technician. Contact your dealer to arrange a service call by a qualified technician. A. IntelliFire™ Plus Ignition System Symptom Possible Cause 1.
Troubleshooting (continued) Symptom 4. Pilot lights but continues to spark, and main burner will not ignite. (If the pilot continues to spark after the pilot flame has been lit, flame rectification has not occurred.) Possible Cause Corrective Action A. A shorted or loose connection in flame sensing rod. Verify all connections to wiring diagram in manual. Verify connections underneath pilot assembly are tight.
14 Reference Materials A. Appliance/Decorative Front Dimension Diagrams Dimensions are actual appliance dimensions. Use for reference only.
FS-QFI30FB, FS-QFI35FB DECORATIVE FRONTS D E F A B C G A B C D E F G 26-7/8 17-7/8 2-1/4 36-1/2 25-7/16 25 7/16 mm 683 454 57 927 646 635 11 in. 31-7/16 20 2-3/16 38-7/16 27-7/16 27 7/16 mm 799 508 56 976 697 686 11 in. FS-QFI30FB FS-QFI35FB FSL-QFI30FB, FSL-QFI35FB DECORATIVE FRONTS D E F B A C G FSL-QFI30FB FSL-QFI35FB in. A B C D E F G 28-7/16 19-7/16 2-3/4 36-1/2 25-1/2 25 1/2 mm 722 493 70 927 648 635 13 in.
TP-QFI30FB, TPQFI35FB DECORATIVE FRONTS D E F B A C G TP-QFI30FB TP-QFI35FB A B C D E F G in. 32-1/2 15 4-7/8 36-9/16 26-1/2 26 1/2 mm 826 381 124 929 673 660 13 in. 34-1/2 16-7/8 4-7/8 38-9/16 28-1/2 28 1/2 mm 876 429 124 979 724 711 13 TB-QFI30FB/TB-QFI35FB DECORATIVE FRONTS D E B F A C G TB-QFI30FB TB-QFI35FB in. A B C D E F G 28-13/16 16-5/16 5 36-1/2 25-1/2 25 1/2 mm 732 414 127 927 648 635 13 in.
B. Vent Kits Components Direct Vent Flex Liner Kits (see Figure 14.4) LINK-DV30B: Masonry 3 inch flex liner kit. Expands to 30 feet. Includes: two liners, termination cap and flashing. LINK-DV4-30B: Masonry 3 inch flex liner kit. Expands to 30 feet and 4 feet respectively. Includes: two liners, termination cap and flashing. LINK-ZC-ADPB LINKSQC-DV30, LINKSQB-DV30: Masonry 3 inch flex liner kit. Expands to 30 feet. Includes: two liners, termination cap and flashing.
R QFI30FB-C C. Service Parts Service Parts Beginning Manufacturing Date: Aug 2011 Ending Manufacturing Date: Active 30” Gas Insert - DV Log Set Assembly 8 9 7 3 1 5 19 2 6 4 13 12 11 10 17 18 16 14 IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide Stocked at Depot model number and serial number when requesting service parts from your dealer or distributor.
R QFI35FB-C Service Parts Beginning Manufacturing Date: Aug 2011 Ending Manufacturing Date: Active 35” Gas Insert - Dv Log Set Assembly 8 9 19 1 5 7 2 6 4 3 13 12 11 10 17 18 16 14 IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
R QFI30FB-C, QFI35FB-C Service Parts Beginning Manufacturing Date: Aug 2011 Ending Manufacturing Date: Active 15.1 #15 Valve Assembly 15.2 15.16 15.3 15.15 15.17 15.4 15.14 15.5 15.12 15.6 15.13 15.18 15.7 15.11 15.10 15.8 15.9 IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers.
R QFI30FB-C, QFI35FB-C Service Parts Beginning Manufacturing Date: Aug 2011 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide Stocked at Depot model number and serial number when requesting service parts from your dealer or distributor.
D. Contact Information R Quadra-Fire, a brand of Hearth & Home Technologies 7571 215th Street West, Lakeville, MN 55044 www.quadrafire.com Please contact your Quadra-Fire dealer with any questions or concerns. For the location of your nearest Quadra-Fire dealer, please visit www.quadrafire.com.