QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Copyright and Trademarks Copyright © 2003-2011 Epygi Technologies, Ltd. All Rights Reserved. Quadro is a registered trademark of Epygi Technologies, Ltd. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. All other trademarks and brand names are the property of their respective proprietors. Limited Warranty Epygi Technologies, Ltd.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Electrical Safety Advisory To reduce the risk of damaging power surges, we recommend you install an AC surge arrestor in the AC outlet from which the Quadro is powered. Industry Canada Statement This product meets the applicable Industry Canada technical specifications.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Table of Contents Manual I: Installation Guide About This Installation Guide ........................................................ 6 Requirements............................................................................. 7 Hardware Overview..................................................................... 8 The Connectors Panel of QuadroM 32x/8L/26x/12Li/26xi ............................8 QuadroM 32x/8L/26x/12Li/26xi’s Front Panel LEDs .....
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Manual II: see Administrator's Guide This guide describes in detail the menus available for administrators only. Furthermore, it includes all the system’s default values at a glance. Manual III: see Extension User's Guide This guide describes in detail the menus available for extension users. Furthermore, it includes all the call codes at a glance. QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide About This Installation Guide About This Installation Guide This Installation Guide explains the installation of the QuadroM IP PBX. It gives step-bystep instructions to provision the QuadroM and configure the phone extensions. After successfully configuring the Quadro, a user will be able to make SIP and local PBX calls, as well as calls to the PSTN and access the Internet from devices connected to the LAN.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Requirements Requirements • • • • • • • • • • One 120/240 VAC power outlet in close proximity to the Quadro. One RJ45 Ethernet 10/100 broadband Internet connection. For QuadroM32x one E1/T1 cable to connect the Quadro with the CO or PBX. At least one off-the-shelf analog phone with an RJ11 telephone cable. For QuadroM 26x/26xi RJ21 connector (F) with cable and distributed panel. At least one IP phone with CAT5 cable with RJ45 connector.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Hardware Overview Hardware Overview The Connectors Panel of QuadroM 32x/8L/26x/12Li/26xi The illustration below includes the connector’s panel of QuadroM. Fig. I-1: QuadroM8L’s Connectors Panel Fig. I-2: QuadroM26x's Connectors Panel Fig. I-3: QuadroM Back Power Panel Fig. I-4: QuadroM12Li's Connectors Panel QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide 13 Hardware Overview 14 Fig. I-5: QuadroM32x's Connectors Panel 1 For Quadro M8L/26x/12Li/26xi AUDIO IN connector connects Quadro to the radio or any other audio resource to be used for the hold music. 2 For Quadro M8L/26x/12Li/26xi AUDIO OUT connector is used for Paging service. The Paging Group service is used to page a group of extensions by forcing extensions to go off-hook and opening one-way communication.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Hardware Overview 3 The Reset button may be used in two ways: (1) to initiate a normal reset or (2) to carry out a factory reset. A normal reset is executed by pressing the Reset button with a paper clip for an instant. Pressing the reset button and holding it down for seven seconds or more will execute a factory reset.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Hardware Overview QuadroM 32x/8L/26x/12Li/26xi’s Front Panel LEDs Fig. I-6: QuadroM32x's Front Panel LEDs 1. POWER green Status of the Power Supply on: power supply ok off: no power supply or device is still booting 2. Busy green Status of CPU off: no power on or blinking: normal activity 3.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Hardware Overview LED indication during a firmware update A firmware update is indicated by the red (Fault) and yellow (Info) LEDs. Both will blink simultaneously for about two minutes while the firmware is being updated. The Quadro will then reboot automatically showing the boot LED sequence.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 1: Installing the Quadro Step 1: Installing the Quadro Networking Overview To establish a connection between the Internet and your local area network (LAN), an access router is needed. The QuadroM IP PBX can serve, among other functions, as an access router and will perform the task of connecting your LAN, or a group of one or more PCs, to the wide area network (WAN) or the Internet.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 1: Installing the Quadro LAN/WAN Connection Options • A QuadroM32x IP PBX with an Ethernet WAN port behind a router, which is connected to a cable or xDSL modem. IP phones are placed on the WAN side of the QuadroM32x. Fig. I-7: Configuration: QuadroM32x behind a router with IP phones on WAN • A QuadroM 8L/26x IP PBX with an Ethernet WAN port behind a router, which is connected to a cable or xDSL modem.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide • Step 1: Installing the Quadro A QuadroM 12Li/26xi with an Ethernet WAN port behind a router, which is connected to a cable or xDSL modem. IP phones are placed on the WAN side of the QuadroM 12Li/26xi. Fig. I-9: Configuration: QuadroM 12Li/26xi behind a router with IP phones on WAN • A QuadroM32x IP PBX with an Ethernet WAN port behind a router, which is connected to a cable or xDSL modem.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 1: Installing the Quadro Fig. I-11: Configuration: QuadroM 8L/26x behind a router with IP phones on LAN This configuration is identical to the previous configuration, with the difference that IP phones are connected to the LAN port of the QuadroM. The QuadroM can be configured as a DHCP server to provide the network parameters to the devices on its LAN.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide • Step 1: Installing the Quadro A QuadroM32x IP PBX used as an Internet Access Router, connected directly to the Internet. Fig. I-13: Configuration: QuadroM32x used as Internet Access Router The Admin PC is connected to the Quadro ETH port or WAN port to access the Web Management of the Quadro. • A QuadroM 8L/26x IP PBX used as an Internet Access Router, connected directly to the Internet. Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 1: Installing the Quadro Fig. I-15: Configuration: QuadroM 12Li/26xi used as Internet Access Router Please Note: The Admin PC is connected to the Quadro’s LAN port through a switch/hub to access the Web Management of the QuadroM. It is recommended to have Admin PC acting as a DHCP client and obtaining IP address from the Quadro. QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 1: Installing the Quadro Connecting the Hardware • QuadroM32x behind a router with IP phones connected to WAN Fig. I-16: Installation: QuadroM32x behind a router with IP phones on WAN • QuadroM 8L/26x behind a router with IP phones connected to WAN Fig. I-17: Installation: QuadroM 8L/26x behind a router with IP phones on WAN • QuadroM 12Li/26xi behind a router with IP phones connected to WAN Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide • Step 1: Installing the Quadro QuadroM32x behind a router with IP phones connected to LAN Fig. I-19: Installation: QuadroM32x behind a router with IP phones on LAN • QuadroM 8L/26x behind a router with IP phones connected to LAN Fig. I-20: Installation: QuadroM 8L/26x behind a router with IP phones on LAN • QuadroM 12Li/26xi behind a router with IP phones connected to LAN Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide • Step 1: Installing the Quadro QuadroM32x used as Internet access router Fig. I-22: Installation: QuadroM32x used as an Internet Access Router • QuadroM 8L/26x used as Internet access router Fig. I-23: Installation: QuadroM 8L/26x used as an Internet Access Router • QuadroM 12Li/26xi used as Internet access router Fig. I-24: Installation: QuadroM 12Li/26xi used as an Internet Access Router QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide • Step 1: Installing the Quadro QuadroM26x additional analog lines connections Fig. I-25: Installation: QuadroM 26x connected via RJ21 connectors • QuadroM26xi additional analog lines connections Fig. I-26: Installation: QuadroM 26xi connected via RJ21 connectors OR a multi-cable (RJ21 – RJ11) connection can be applied instead. QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 1: Installing the Quadro Wires are presented in the table below: • • • • • • • • • • • Color Pin (Tip) Pin (Ring) Color FXS Port White/Blue 26 1 Blue/White 3 White/Orange 27 2 Orange/White 4 White/Green 28 3 Green/White 5 White/Brown 29 4 Brown/White 6 White/Slate 30 5 Slate/White 7 Red/Blue 31 6 Blue/Red 8 Red/Orange 32 7 Orange/Red 9 Red/Green 33 8 Green/Red 10 Red/Brown 34 9 Brown/Red 11
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 1: Installing the Quadro Please Note: CAT 5 cables can be faulty without any visual indication. The LAN and WAN LEDs verify that the Ethernet connection is established between the end points. If these LEDs are not illuminated, there is a connection problem between the Quadro and the other device. QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Step 2: Configuring the Quadro Verify functionality of both IP and PSTN calls: • • PSTN telephony: If the Quadro is connected to the PSTN network via the E1/T1, FXO or ISDN interface, verify the functionality of PSTN calls: o Make an outbound PSTN call by dialing 9 + PSTN number. o Arrange to receive an incoming call.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Step 2.1: Logging in to Quadro • • • Start a browser (MS Internet Explorer, Netscape, Opera, Mozilla Firefox, etc.) on a PC connected to the QuadroM via the LAN or WAN interface. Since Firewall is disabled on the QuadroM by default, you may connect the Web GUI either from WAN or LAN side of the Quadro.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Step 2.2: System Configuration Wizard Select the System Configuration Wizard from the System menu. The System Configuration Wizard is a tool for the administrator to define the Quadro's Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN. The System Configuration Wizard must be run upon Quadro first startup.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro DHCP Settings for the LAN Interface If the DHCP server is enabled, the Quadro will automatically assign dynamic IP addresses to the stations connected to its LAN port. If you didn’t change the default LAN IP address of the Quadro, you also may leave the default values for the IP Address Range. Make sure your connected LAN devices belong to the same network as the LAN port of your Quadro.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro The Quadro obtains the correct time automatically over the Internet from a time server. If you are not located in the US/Central standard time zone, you will need to change the Timezone to your region. Click on Next to display the Emergency and PSTN Access Code Settings page. Emergency and PSTN Access Code Settings Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Finishing the System Configuration Wizard Fig. I-33: System Configuration Wizard finishing page Click on Finish to complete the System Configuration Wizard. The Quadro will then stop internal functions and apply the changes made in the Wizard. Fig. I-34: Wizard Execution Progress page After this is complete, the Quadro will reply with the Confirm Settings page requesting confirmation of the changes.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Step 2.3: Internet Configuration Wizard Open the Internet Configuration Wizard by selecting the corresponding menu item on the System menu. The Internet Configuration Wizard is a tool for the administrator to configure the WAN settings and to adjust Quadro's connectivity in the global network. It must be run if Quadro is desired to be connected to the Internet. The page Getting Started will be displayed: Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Uplink Configuration Select the desired WAN Interface Protocol and enter the WAN Interface Bandwidth to assure the quality of IP calls. Fig. I-37: Uplink Configuration If the available bandwidth is used to the point where the quality of an additional IP call would suffer, then new IP calls are rejected. The bandwidth provided by your ISP must be specified for both Upstream and Downstream fields.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro WAN IP Configuration Your Internet Service Provider (ISP) should provide this information. • • Assign automatically via DHCP - The parameters are set automatically by the ISP. This is common with cable modem and DSL service. Assign Manually requires the administrator to enter the external IP Address, the corresponding Subnet Mask, and the IP address of the Standard Gateway.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro PPP/PPTP Configuration Enter the IP address of the PPTP server into the PPTP Server text field. Choose the encryption for the traffic over the PPTP interface from the Encryption drop down list. Authentication Settings require the Username and the Password used for the authentication on the ISP server.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro WAN Interface Configuration If your ISP requires a specific MAC address, (for example, for authentication), it can be entered on this page. The required MAC address can be entered into the User defined field. If a specific MAC address is not required, leave the default selection This device selected. Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Finishing the Internet Configuration Wizard Fig. I-42: Internet Configuration Wizard Summary page Click the Finish button to complete the Internet Configuration Wizard. The Quadro will then stop internal functions and apply the changes made in the Wizard. After this is complete, the Quadro will display the Confirm Settings page requesting confirmation of the changes. Press the OK button to confirm the settings.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Step 2-A: Using IP Lines Before starting the IP Lines specific configuration, the appropriate IP Phone (the list of SIP phones supported by Quadro is presented below) should be connected to the Quadro either through its LAN or WAN port. If the phones are placed on the Quadro WAN, please ensure that the Connect IP phones from WAN side checkbox is enabled on the Line Settings page (see Fig. I-43).
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Select the SIP Phone radio button. Select the SIP IP phone model from the Phone Model drop down list. Insert the SIP Phone’s MAC address in the corresponding fields. The MAC address of an IP phone is usually printed on the back of the phone’s base unit. In the Line Appearances text box, enter the number for simultaneous calls supported by the SIP IP phone – which is the sum of the number of active and held calls.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro You may also find the detailed installation instructions of the Epygi’s supported and tested IP Phones in the “Configuring Epygi Supported IP Phones” and “Configuring Epygi Tested IP Phones” documents published on Epygi’s Web portal. To make sure the line configuration works properly, do the following: • • • Go to System – Status - IP Line Registration Status to see if IP Line registration is successful.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Supported SIP Phones Below is the list of SIP phones that are officially supported by Epygi and can be configured to work with QuadroM using both Plug and Play and the automatically configuration options, as well as the full set of advanced features, like paging and intercom: • • • • • • • • • • • snom 300 (also supports FVC) snom 320 (also supports FVC) snom 360 (also supports FVC) snom 370 (also supports FVC) snom
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide • • • Snom 220 Snom M3 Swissvoice IP 10S • • • • • Step 2: Configuring the Quadro Yealink VP-2009 Aastra MBU400 .Telematrix IP550 Spectrum Plus .Telematrix IP 3300 .Telematrix IP9600 MWD5 To use Plug and Play (PnP) option for supported IP phones, connect them to LAN/WAN for the Quadro and power up. If the phone is in default settings then it will automatically select a free IP line and attach to an extension.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Step 2-B: Using Receptionist If you wish to use the Receptionist’s features, the Receptionist should be set up on the Quadro. The Quadro’s basic configuration should be done in the same way as described in the Step 2.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro In case of connection to the PBX (Network interface type is selected on Quadro) choose this option if only the PBX is connected to the ISDN trunk from the Quadro (no other ISDN devices are connected to the particular ISDN trunk from the Quadro). In both cases, with this selection, Quadro sets the TEI to manually mode assigning the default value of 0.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Fig. I-48:ISDN Wizard – ISDN PRMP Settings For MSN service enabled, the Routing Settings page is used to assign MSN numbers to the certain destinations on the Quadro. The MSN number can be assigned to the Quadro’s extensions, to the Auto Attendant, or to the routing agent. The destination selected from this page will ring upon incoming call to the corresponding MSN number comes in.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Fig. I-49: ISDN Wizard – Routing Settings The ISDN Wizard – L2&L3 Settings is used for advanced configuration only and contains L2&L3 Settings. This page only appears when the Advanced Settings checkbox is selected on the previous page of the wizard. This page contains the following components: Fig. I-50:ISDN Wizard – L2&L3 Settings QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro ISDN L2 Timers: • • Excessive Ack. Delay T200 configures the period in milliseconds (numeric values from 500 to 9999) between the transmitted signaling packet and its acknowledgement received. Idle Timer T203 configures the period in milliseconds (numeric values from 1000 to 99999) for the ISDN client idle timeout.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide • Step 2: Configuring the Quadro on call acceptance The Calling Party Type of Number drop down list allows you to select the type identifying the origin of call. The Called Party Type of Number drop down list allows you to select the type identifying the subaddress of the called party of the call.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Step 2-D: Configuring the E1/T1 Settings The QuadroM32x has one E1/T1 trunk available. The QuadroM32x can be connected to a PBX or to the PSTN via E1/T1 lines, using E1/T1 CAS/CCS signaling. The QuadroM32x may be connected to act as a User (default mode) if connected to directly to the PSTN or as a Network if connected to a PBX.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Editing the E1/T1 Trunk Fig. I-52: Trunk Edit page Select Network as your Interface Type if your QuadroM32x is connected to a PBX, otherwise choose User. Next, you are required to enter the Signaling type (CAS or CCS), adjust the correct interface type (E1 or T1), and specify the requested settings of the selected interface type.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Signaling Type CCS Fig. I-53: Trunk T1 Signaling Type CCS page If you selected CCS as your Signaling Type, using the Trunk link will take you to the page shown above. Here you can specify the signaling settings in more detail. Further, this page allows selection of the timeslots for signaling data and voice.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro In the ISDN L3 Timers area, the T302 Timer text field requires the value for the T302 timer in milliseconds (digit values from 0 to 15000) and indicates the time frame system is waiting for a digit to be dialed and when timer expires, it initiates the call. The timer is not applicable for DMS-100 switch types.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro The Generate Progress Tone to PSTN/PBX drop-down list contains the options for sending progress (ring-back) tone to callers from the PSTN/PBX. The following options are available in the list: • • • None configures the system to send ALERT messages without the Progress Indicator information element (IE). Unconditional configures the system to send ALERT/PROGRESS messages with the Progress Indicator IE.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Fig. I-54: Trunk T1 Signaling Type CCS - B-Channels page Channel Selection drop down list is used to select between the Preferred and Exclusive B channel selection methods. For Preferred channel selection, the CO answers to the call request by the first available timeslot, while for Exclusive channel selection CO should feedback only by the timeslot used for the call request.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Fig. I-55: Trunk T1 Signaling Type CCS - B-Channels Edit page Signaling Type CAS Fig. I-56: Trunk T1 Signaling Type CAS page If you selected CAS as your Signaling Type on the Trunk Settings - Edit Entry page, you will get the page shown above using the Trunk link. The Incoming Interdigit Service link leads to the page where the dial plan for incoming E1/T1 calls from CO/PBX to the Quadro can be configured.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro In the table below, the page lists all timeslots. To configure the timeslots, select one or more records from the table and press Edit functional button. This will open CAS Signaling Wizard where timeslot settings might be configured. Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide • • • Step 2: Configuring the Quadro On call acceptance – with this selection, voice will be established after call is being accepted. On channel selection - with this selection, call will be accepted during channel selection. This selection is not allowed for R2 signaling. On call ringing - with this selection, voice will be established after call is being ringing.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro From this page, the destination for incoming calls to be routed to can be selected and other routing settings might be configured. Route Incoming Call to drop down appears when Both incoming and outgoing calls or Incoming calls only is selected from the Allowed Call Type list and allows selecting the destination where incoming calls should be routed.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Country drop down list is used to set the location where Quadro is located to support the correct functionality of R2 signaling. For countries absent in this list, use ITU selection. Use Default Country Settings checkbox restores default advanced settings for the selected country. When this checkbox is not selected, next page will provide a possibility to manually configure advanced country settings.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Dialing Delay Timeout text field is used to define a timeout (in a range from 0 to 2000 milliseconds) before injecting dialed digits. Timeout specially refers to R2 DTMF signaling. Incoming DNIS Size text field indicates the number of received digits (in a range from 0 to 255) required to establish a call.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Step 2: Configuring the Quadro Fig. I-62: CAS Signaling Wizard - Receive Signal Settings page • • Partial Enable – selection partially enables Group B Support with for answer recognition only. This selection requires you to define transmit and receive signals. The Transmit Answer Signal parameter is defined from the drop down list on this page.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation GuideStep 3: Registering on Epygi’s Technical Suppo Step 3: Registering on Epygi’s Technical Support It is recommended that you register your Quadro on the Epygi Technical Support web page. Registration will give you access to the Technical Support Database. There, you can submit requests concerning technical problems as well as refer to the Frequently Asked Questions (FAQ) section.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation GuideAppendix: Changing the Admin Password Appendix: Changing the Admin Password For security reasons, it is recommended that you change the default admin password. The username of the administrator (admin) cannot be changed. To change the administrator password, go to the System menu, User Rights Management. Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation GuideAppendix: Changing the Admin Password • The New Password field requires a new password for the Administrator. Reentering the new password in the Confirm New Password field will confirm the new password. The password can consist of numeric values only. Up to twenty (0-20) digits are allowed. A corresponding warning appears if any other symbols are inserted.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Appendix: Configuring NAT Traversal Appendix: Configuring NAT Traversal NAT or Network Address Translation is a common feature used to expand the use of connected PCs and other networked devices without having to use multiple global Internet public IP addresses. Most ISP’s will assign one public IP address to each customer that is connected to the Internet.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Appendix: Configuring NAT Traversal Fig. I-66: NAT Traversal Settings – General Settings Go to SIP Parameters page. Fig. I-67: NAT Traversal Settings - SIP Parameters Select Use Manual NAT Traversal and enter the WAN IP address of the router into the Mapped Host text field. For Mapped Port, enter the router's corresponding port number, in this case 5060. Save the entries. • Go to the RTP Parameters page and select Use Manual NAT Traversal. Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation GuideAppendix: Registering on Epygi’s SIP Server Appendix: Registering on Epygi’s SIP Server Epygi maintains a SIP Server that can be used to call between Quadro devices. Quadro extensions may already be defaulted to register to the SIP Server. To create additional registrations you may login directly to Epygi’s SIP Server if you have registered your Quadro at Epygi’s Technical Support Center.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation GuideAppendix: Registering on Epygi’s SIP Server Fig. I-71: SIP Services Add New Extension page The Authentication password validates the entry and must match the password entered on the Quadro later. Make sure to record the name, Authentication Password and SIP extension number for entry into the Quadro later. Save will store the entered information and conclude the basic SIP registration. The following page then will be displayed: Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation GuideAppendix: Registering on Epygi SIP Server Configuring Quadro Extensions Once the SIP server has the created extensions with the user information, create these extensions in the Quadro devices. Once they are entered in the Quadro, they will be registered and can then be used. Login to the Quadro and go to Extensions Management. Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation GuideAppendix: Registering on Epygi SIP Server Fig. I-75: Extensions Management - Edit Entry – SIP Settings page • • • • • • Enter the SIP registration number displayed in the column Ext# into the text field Registration User Name. In the Password field, enter the password you specified when registering at the SIP server and confirm it in the field below. In Registration SIP Server, the selected SIP server address must be entered.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Appendix: Checking the Connections Appendix: Checking the Connections If the system doesn’t seem to be working properly, even when all the cables are connected properly, it may be helpful to Start Network Diagnostics: The WAN link, IP configuration, gateway, DNS server, and STUN-NAT will all be checked. To start diagnostics, open the System's menu item Diagnostics and click Start Network Diagnostics. Fig.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Appendix: Checking the Connections Basic Tests: Checking for physical link: no WAN link Please check the physical connection of the WAN interface. Cable not plugged or broken? Test failed. If diagnostics are successful, but you are still unable to place a call to 899# then check the SIP registration status. Open the SIP Registration Status page using the Quadro management System menu item Status.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Appendix: Checking the Connections If you get one of the above mentioned Detected Connection Types, either connect the Quadro in front of the router, or configure NAT traversal manually as explained in Appendix: Configuring NAT Traversal. If you are unable to resolve your problems, please send us a technical support request on the Support section of http://www.epygi.com/. Please prepare a system log file and attach it to your request.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Appendix: Checking the Connections Appendix: Pin Assignment of ISDN Pin Signal 1 N.C. 2 N.C. 3 SSR1 4 SSX1 5 SSX2 6 SSR2 7 N.C. 8 N.C. Fig. I-79:Pin Assignment of ISDN in User mode Pin Signal 1 N.C. 2 N.C. 3 SSX1 4 SSR1 5 SSR2 6 SSX2 7 N.C. 8 N.C. Fig. I-80:Pin Assignment of ISDN in Network mode QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Appendix: Checking the Connections Appendix: Pin Assignment of E1/T1 Pin 1 Signal RXRING 2 RXTIP 3 N.C. 4 TXRING 5 TXTIP 6 N.C. 7 N.C. 8 N.C. Fig. I-81: Pin Assignment of E1/T1 QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Appendix: Checking the Connections THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PUR‐ POSES ONLY. The information furnished in this document, believed by Epygi Technologies to be accurate as of the date of publication, is sub‐ ject to change without notice.
QuadroM 32x/8L/26x/12Li/26xi Manual I: Installation Guide Appendix: Checking the Connections Copyright 2003 - 2011 Epygi Technologies, Ltd. All rights reserved QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.
