QuadroE1/T1 Manual-I: Installation Guide Copyright and Trademarks Copyright © 2003 Epygi Technologies, Ltd. All Rights Reserved. QuadroE1/T1 is a registered trademark of Epygi Technologies, Ltd. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. All other trademarks and brand names are the property of their respective proprietors. Limited Warranty Epygi Technologies, Ltd.
QuadroE1/T1 Manual-I: Installation Guide the user’s authority to operate this device. Administrative Council for Terminal Attachments (ACTA) Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ###TXXXX, made out to HX7OT00BHX70100. If requested, this number must be provided to the telephone company.
QuadroE1/T1 Manual-I: Installation Guide Table of Contents Manual-I: Installation Guide About This Installation Guide ......................................................... 5 Requirements................................................................................ 5 Hardware Overview....................................................................... 6 QuadroE1/T1’s Rear Panel ................................................................ 6 QuadroE1/T1’s Front Panel LEDs ........................
QuadroE1/T1 Manual-I: Installation Guide About This Installation Guide About This Installation Guide This Installation Guide explains the installation of the QuadroE1/T1 VoIP gateway. It gives step-by-step instructions to provision the QuadroE1/T1 and configure the phone extensions with the Epygi SIP Server.
QuadroE1/T1 Manual-I: Installation Guide Requirements Requirements • • • • • • • One 120/240 V power outlet in close proximity to the QuadroE1/T1. One RJ-45 Ethernet 10/100 broadband Internet connection. One off-the-shelf analog phone with an RJ-11 telephone cable. One CAT 5 Ethernet cable with a RJ-45 connector to connect to the QuadroE1/T1 LAN port One PC with a 10Mbps or 10/100 Mbps Ethernet card or adapter installed. TCP/IP network protocol installed on each PC.
QuadroE1/T1 Manual-I: Installation Guide Hardware Overview Hardware Overview QuadroE1/T1’s Rear Panel 1 2 3 4 5 6 Power supply socket. Use only the power adapter delivered with the QuadroE1/T1. PHONE socket with a RJ-11 connector enables connectivity of a regular analog telephone. This is a FXS (Foreign Exchange Station) analog port. RJ-45 socket to attach the Local Area Network (LAN) via an Ethernet CAT 5 cable. If a PC is connected directly to this socket, a straight cable is used.
QuadroE1/T1 Manual-I: Installation Guide Hardware Overview QuadroE1/T1’s Front Panel LEDs BUSY green (Status of the CPU) on: device is booting off: No power blinking: activity 2 INFO yellow (System information) on: device is booting off: no information blinking: event occurred that was specified in Event Mangement 3 FAULT red (System status) on device is booting/ error off: no error blinking: system unusable 4 SPARE green off:undefined 5 LAN green (Status of the LAN interface) on: link ok of
QuadroE1/T1 Manual-I: Installation Guide Installing QuadroE1/T1 Installing QuadroE1/T1 Networking Overview To establish a connection between the PSTN (or your PBX) and the Internet, a VoIP gateway is needed. The QuadroE1/T1 is a VoIP gateway, and will perform the task of connecting your PSTN (or PBX) via its E1/T1 port to a Private Data Network that includes Quadro SIP routers (Quadro2x, -4x and/or16x) or the Internet.
QuadroE1/T1 Manual-I: Installation Guide Installing QuadroE1/T1 Connecting the Hardware • • • • • • • • • Verify the product package contents are complete. Refer to the contents sheet included in the packaging to determine if all the items were shipped in the box. Connect a telephone to the PHONE port on the QuadroE1/T1’s rear panel.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Configuring the QuadroE1/T1 Configuring the QuadroE1/T1 basically, three steps are needed: Step1: Basic Configuration using the Basic Configuration Wizard Step 2: Entering the E1/T1 settings provided by your PSTN Provider Step 3: Specifying the Call Routing paths according to your dial plan Basic Configuration The most important settings required are: • • • • • Static IP address for the WAN Interface.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Logging in to QuadroE1/T1 • Start a browser (MS Internet Explorer, Netscape, Opera) on a PC connected to the LAN port. • Enter http://172.30.0.1 (QuadroE1/T1’s default LAN IP address) into the address field. • The Login page of the QuadroE1/T1 will be displayed (see picture below) The QuadroE1/T1 Web Management pages have three themes, each offering a different look-and-feel. The preferred theme may be selected on the login page.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Run Basic Configuration Wizard The basic configuration wizard is a user-friendly tool that allows the administrator to configure network services. It is strongly recommended that factory default settings are left unchanged if their meanings are not completely clear. Open the Basic Configuration Wizard by selecting the corresponding menu item on the System menu.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 WAN IP Configuration Your Internet Service Provider (ISP) should provide this information. • • Assign automatically via DHCP - The parameters are set automatically by your DHCP server. Assign Manually requires the administrator to enter the external IP Address, the corresponding Subnet Mask, and the IP address of the Standard Gateway. Click the Next button to display the WAN Interface Configuration page.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 In the case of using your PPPoE server that is configured to always deliver the same IP address, select Dynamic IP address Click the Next button to display the WAN Interface Configuration page. WAN Interface Configuration If your ISP requires a specific MAC address (e.g., for authentication), it can be entered on this page. The required MAC address can be entered into the User defined field.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 DHCP Settings for the LAN Interface If the DHCP server is enabled, the QuadroE1/T1 will assign dynamic IP addresses to the Admin PC connected to its LAN port. If you didn’t change the default IP address of the QuadroE1/T1, you may also leave the default values for IP Address Range. Make sure your connected Admin PC belongs to the same network as the LAN port of your QuadroE1/T1.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 ISP Authentication Settings This applies only if PPPoE is your WAN Interface protocol. Enter the authentication parameters provided by your Internet Service Provider (ISP). PAP is the most common authentication method. CHAP and MSCHAP are encrypted authentications. Please Note: Typically, the User name is your email account, and the password is a string of characters. Click Next to show PPP Dial Settings page.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 PPP Dial Settings This section only applies if PPPoE is your WAN Interface protocol. The default value is Always connected. Dial Manually enables a button on the main QuadroE1/T1 Management page to open or close the Internet connection manually. The Keep connection alive checkbox is used to create some traffic to the Internet. It is useful, if your ISP disconnects you when there is no traffic on the link.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Time/Date Settings The QuadroE1/T1 can correct its time settings automatically over the Internet from a time server. If you are not located in US/Central Standard Time Zone, you will need to change the timezone to your region. Click Next to show the summary page. Finishing the Basic Configuration Wizard Click the Finish button to complete the Basic Configuration Wizard.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Please Note: you must confirm the settings within 20 minutes. If not, the device will revert back to the previous configuration and reboot. Please Note: If you do not use DHCP for your LAN and you have changed your LAN settings, make sure that the IP address of the PC connected to QuadroE1/T1 is still within the specified IP address range. Otherwise, your PC might be unable to establish a connection to QuadroE1/T1.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Configuring the Firewall Configuration of the firewall is only required when management of the Quadro will take place through the WAN port. To configure the firewall, open Firewall Configuration from the Security menu, select Filtering Rules and configure the rule Management Access accordingly. QuadroE1/T1; (SW Version 2.4.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Configuring the E1/T1 Settings The QuadroE1/T1 can be connected to a PBX or to the PSTN via E1/T1 lines, using E1/T1 CAS/CCS signaling. The QuadroE1/T1 may be connected to act as a User (if connected to directly to the PSTN) or as a Network (if connected to a PBX). Further, you are required to enter the E1/T1 settings your PSTN provider requires regarding framing, clocking, signaling used and so on.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Editing the E1/T1 Trunk Select Network as your Interface Type if your QuadroE1/T1 is connected to a PBX, otherwise choose User. Next, you are required to enter the Signaling type (CAS or CCS), adjust the correct interface type (E1 or T1), and specify the requested settings of the selected interface type.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Signaling Type CCS If you selected CCS as your Signaling Type, using the Trunk link will take you to the page shown above. Here you can specify the signaling settings in more detail. Further, this page allows selection of the timeslots for signaling data and voice. The D Channel Timeslot For Transmit/Receive drop down list offers all available timeslots to be selected for signaling data transmit/receive.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Edit will display another page (see below) where the signaling settings for the selected timeslots may be enabled or disabled and the Force Update Timeslot service may be enabled to apply new settings immediately. This will force the timeslot(s) to be restarted and any active connection on the selected timeslot(s) will be interrupted. QuadroE1/T1; (SW Version 2.4.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Signaling Type CAS If you selected CCS as your Signaling Type on the Trunk Settings - Edit Entry page, you will get the page shown above using the Trunk link. The page lists all timeslots and allows editing of the signaling settings for each single timeslot: QuadroE1/T1; (SW Version 2.4.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Here you may Enable the timeslot by checkbox and select whether the DID Service (Direct Inward Dialing) shall be disabled or enabled. In User mode QuadroE1/T1 needs no to have DID service enabled. Only when you want to connect all timeslots with the auto attendant does disabling the DID service may make sense.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Setting up Call Routing The Call Routing service allows you to specify the communication structure between all involved devices by developing a dialing plan and setting the call routing paths accordingly. For the Quadro extension users, the call procedure should be simple and familiar for all kinds of calls (internal, IP, PSTN or IP-PSTN). The possibilities Call Routing offers are numerous.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 To define the call routing paths needed on QuadroE1/T1 open Call Routing in the Telephony menu and select Local Routing Table. The Call Routing - Local Routing page will be displayed. Before you can start defining the local call routing paths, you have to select Add to define the first call routing path that leads the incoming PSTN calls 854603-30, -31 and -32 to the Quadro2x. QuadroE1/T1; (SW Version 2.4.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Pattern requires the routing pattern. To make the specified call, the appropriate Call Code should be dialed prior to the routing pattern. Only digit values and wildcard symbols are allowed here: • • • the "?" character stands for only one unknown digit the "*" character stands for any number of any digits. '[' , ']' , ',' and '-' are used to define a range or a quantity of numbers, e.g.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 Enter the IP address of the Quadro2x into the Destination IP Address text field. Destination Port requires the port number of the destination or the SIP server. As Quadro devices use port 5060 per default, enter 5060. User Name and Password are identification settings for public SIP servers or servers requiring authentication. Leave these fields empty.
QuadroE1/T1 Manual-I: Installation Guide Configuring the QuadroE1/T1 QuadroE1/T1 Call Type Destination Address CEP Description 8546033[0-2] IP 10.20.30.10 Yes path to Quadro2x 8546034[0-4] IP 10.20.30.
QuadroE1/T1 Manual-I: Installation Guide Registering on Epygi's Technical Support Registering on Epygi’s Technical Support It is recommended that you register your QuadroE1/T1 on the Epygi Technical Support web page. Registration will give you access to the Technical Support Database. There, you can send requests concerning technical problems as well as refer to the frequently asked questions. In addition, the technical support page allows users to download new firmware, manuals and other information.
QuadroE1/T1 Manual-I: Installation Guide Appendix: PC DHCP Settings Appendix: PC DHCP Settings The QuadroE1/T1 LAN port has a DHCP server that provides DHCP IP addresses to devices connected to the LAN either directly or through an Ethernet hub or switch. Appendix A describes how to configure Windows PCs for DHCP. The PC used to access the QuadroE1/T1 must meet the following conditions: • • TCP/IP network protocol has to be installed.
QuadroE1/T1 Manual-I: Installation Guide 4. Select Obtain an IP address automatically, then click on Advanced . 5. 6. You will see the entry DHCP Enabled Click OK three times to close all windows. Appendix: PC DHCP Settings TCP/IP and DHCP under Windows 95/98/ME 1. 2. Click the Start button. Choose Settings, then Control Panel Double-click on the Network icon to open your Network window. Select the Configuration tab 3. Click Add 4. Double-click on Protocol. 5.
QuadroE1/T1 Manual-I: Installation Guide Appendix: Changing the Admin Password Appendix: Changing the Admin Password For security reasons, it is recommended that you change the default admin password. The username of the administrator, admin cannot be changed. Under the Telephone Users menu, select Change Password. The Change Password page will be displayed Enter the Old Password (19) and the New Password in both the New Password and Confirm New Password fields.
QuadroE1/T1 Manual-I: Installation Guide Appendix: Configuring SIP NAT Traversal Appendix: Configuring SIP NAT Traversal The QuadroE1/T1 initiates and receives SIP calls from the network connected to the WAN port) To receive SIP calls, the QuadroE1/T1 must be able to receive packets from the SIP server or any other device that is trying to make an incoming call.
QuadroE1/T1 Manual-I: Installation Guide Appendix: Checking the Connections Appendix: Checking the Connections If the system seems to work incorrectly even when all cables are connected properly, it may be helpful to Start Network Diagnostics: The WAN link, IP configuration, gateway, DNS server, and STUN-NAT (if used) will all be checked. To start diagnostics, open the System's menu item Diagnostics and click Start Network Diagnostics.
QuadroE1/T1 Manual-I: Installation Guide Appendix: Checking the Connections Depending on where the test is failing, the diagnostic can give some advise to solve the problem. See the example below of a failed test: Basic Tests: Checking for physical link: no WAN link Please check the physical connection of the WAN interface. Cable not plugged or broken? Test failed. If you pass the diagnostics successfully, but are still not able to place a call to 899# then check the SIP registration status.
QuadroE1/T1 Manual-I: Installation Guide Appendix: Pin Assignment of E1/T1 Appendix: Pin Assignment of E1/T1 Pin 1 Signal RXRING 2 RXTIP 3 N.C. 4 TXRING 5 TXTIP 6 N.C. 7 N.C. 8 N.C. QuadroE1/T1; (SW Version 2.4.
QuadroE1/T1 Manual-I: Installation Guide QuadroE1/T1; (SW Version 2.4.