QuadroISDN Manual II: Administrator's Guide Edition 1, SW Release 4.1.3 and higher, December 2006 QuadroISDN; SW Version 4.1.
QuadroISDN Manual II: Administrator's Guide Table of Contents Manual I: see Installation Guide Step-by-step guide to install and configure Quadro. Manual II: Administrator's Guide About this Administrator's Guide.............................................................................................4 Quadro’s Graphical Interface ..................................................................................................5 Administrator’s Main Page ................................................
QuadroISDN Manual II: Administrator's Guide Advanced PPP Settings ................................................................................................................................66 VPN Configuration..........................................................................................................................................67 Firewall and NAT............................................................................................................................................
QuadroISDN Manual II: Administrator's Guide About this Administrator's Guide About this Administrator's Guide The Quadro Manual is divided into three parts: • • Manual I: Installation Guide gives step-by-step instructions to provision the QuadroISDN and configure the phone extensions with the Epygi SIP Server.
QuadroISDN Manual II: Administrator's Guide Quadro's Graphical Interface Quadro’s Graphical Interface Administrator’s Main Page When the administrator logs in, the Quadro Management page is displayed with a table of active calls (including information about call peers, call duration and start time) at the startup. The button Terminate next to each active call is used to terminate the corresponding call. Here the administrator may access the following settings and perform the actions: Fig.
QuadroISDN Manual II: Administrator's Guide Quadro's Graphical Interface Recurrent Buttons Throughout this guide, you will see a variety of recurrent buttons. Below is a description of these buttons. Button Description Button Description This button leads back to the previous page of a fixed sequence of pages (used mainly in wizards). This button returns you to the page you were previously on. This button leads forward to the next page of a fixed sequence of pages (used mainly in wizards).
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Administrator’s Menus System Menu Fig. II-1: System Menu in Dynamo theme Fig. II-2: System Menu in Plain theme System Configuration Wizard The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The System Configuration page contains the host name, IP address and Subnet Mask information about the Quadro LAN interface. These settings make Quadro available to the internal network. The System Configuration page offers the following input options: Host Name requires a host name for the Quadro device. Domain Name requires the LAN side domain name which the QuadroISDN belongs to.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Wizard allows navigating through the following basic configuration parameters and settings: • Uplink configuration (see below) For WAN Interface protocol PPTP: For WAN Interface protocol PPPoE: • • • • • • • PPP/ PPTP Settings WAN Interface Configuration (see below) DNS Settings For WAN Interface protocol Ethernet: • • • WAN IP Configuration (see below) PPP/ PPTP Settings WAN Interface Configuration (see below) WAN IP Configur
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the entire available upstream bandwidth. The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit/s. The WAN IP Configuration page is only displayed if Ethernet or PPTP has been selected to be the uplink protocol.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus General Information The General Information page includes the following information: • • • • • • • • Uptime duration - Period Quadro is on since last reboot. Device hostname - Quadro device host name. Quadro Operating System - Quadro operating system version. Application Software - Software and file system versions of the Quadro. Boot Loader - Quadro boot loader version. DSP Software - Quadro DSP software version and the date of build.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Transfer Statistics links to the same named page that displays a user-defined statistics table with the transmit/receive value (criteria), interface type and time period. It contains the following components: Time range of statistic table - the drop down list includes the period (in days) statistics data that is to be collected and the corresponding diagram charts that are to be built.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Lines Status The Quadro Status - Lines Status page shows the current status of each ISDN trunk with all details of the active calls. Since only one line of information can be displayed at a time, the ISDN Trunk# functional buttons are used to navigate through information regarding other lines. The Line Status for ISDN Trunk displays the state of the B1 and B2 channels and the information about the active calls on them.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Hardware Status The Hardware Status table displays a list of the hardware devices present and currently available on the Quadro board. The hardware device version number and additional comments about its state are indicated here. Fig. II-16: Hardware Status page SIP Registration Status The SIP Registration Status is a table displaying the SIP registration information of the Quadro extensions.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus IP Static Routes are used to forward IP packets from the Network, where the Quadro is connected, to the specified destination.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The VPN Routes allow IP packets forwarding through the PPTP and L2TP tunnels of the Quadro. If PPTP/L2TP connections do not exist on Quadro, VPN routes cannot be generated.
QuadroISDN Manual II: Administrator's Guide The Backup & Automatically Download all config & voice data link leads to the Automatically Backup Configuration Settings page where the automatic backup of the system configuration and the voice data can be configured. The service allows you to setup Quadro so it will automatically backup the system configuration and the voice data and store it in the specified location. Administrator’s Menus Fig.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Automatic Firmware Update link leads you to the page where the automatic update of the Quadro’s firmware (software image) can be configured. The Download current configuration in a legible format and Upload a legible configuration file links lead you to the pages described in the Legible Configuration Management chapter where the legible configuration can be downloaded and uploaded back after the required edits.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The detailed instructions on making changes in the legible configuration files are described in the “Introduction to Legible Configuration” document which you can find at the Epygi Web support portal. The Download current configuration in a legible format link on the Configuration Management page leads to the Configuration Summary page where a piece of legible configuration can be generated and downloaded or viewed.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Events The Events page has two tables. All system events that have occurred will be displayed in one table and event settings will be displayed in the other. The System Events page may be accessed through the Events link from the main menu. It lists information about system events that have occurred on Quadro. When a new event takes place, a record is added to the System Event table.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The System Events table is the list of new and read system events. System events have corresponding coloring depending on the nature of the event: success (priority 1, color green), low importance failure (priority 2, color yellow), critical failure (priority 3, color red).
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Numerous circumstances may cause a certain application on Quadro to flag an event. The Event Settings page lists all possible events on the Quadro and allows controlling notification (action) when an event takes place. Each entry in the events’ table has a checkbox assigned to each row. By selecting the corresponding checkboxes, operations such as Edit may be done for one or more events.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Time/Date Settings The Time and Date Settings page provides information about the current system time and date. The settings may be updated through the international time and date servers. Time is used to set the local time (hour, minute). Date is used to set the date (month, day, year). Timezone provides a selection of world time zones and is used to select the local country time zone.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Send Test Mail is used to initiate a test e-mail transmission. This button will be enabled if correct values have been submitted and saved on this page. To configure the System Mail 1. 2. 3. 4. 5. 6. 7. 8. Enable the system mail sending by the Enable checkbox selection. Update or set the SMTP host in the SMTP Host text field. Update or set the e-mail sender address in the Mail Sender Address text field.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus This page displays non-editable information about the image validity. The Image Check field will display “invalid” if the image does not correspond to the hardware version. The Current Software Version field shows the old software version. The New Software Version field shows the new version of the software image. This page needs to be confirmed in order to continue image updating.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus SNMP Settings The Simple Network Management Protocol (SNMP) is an application layer protocol that facilitates the exchange of management information between network devices and is used by network administrators to manage network performance, find and solve network problems, and plan for network growth. On Quadro, SNMP agent is running to allow administrators to remotely manage Quadro’s network and the device’s configuration.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Diagnostics The System Diagnostic page gives a possibility of running Network and WAN protocol diagnostics to verify Quadro's connectivity and to download all system logs for possible problems recovery. The Start Detecting WAN Protocol button is used to initiate WAN diagnostics that will detect the WAN IP configurations: static or through DHCP and PPP servers. For static WAN IP configuration, gateway availability is checked.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Please Note: Only one custom Language Pack can be uploaded at the time. Uploading a Language Pack will remove the existing one (if existing) and will reboot the Quadro. Current Language Pack field displays a read-only information about the custom language pack uploaded. When no custom language pack is uploaded, field indicates “unknown”. Below, there is a Language Pack File to Upload text field which displays the selected image filename.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Roles page contains a table where the Local Administrator and Extensions users are listed. This page allows you to set the permissions to the GUI pages for each user in the table. The Edit functional button leads to the Change Access Rights page where a list of user specific GUI pages is displayed. Select the user in the table and press Edit to manage the permission for the corresponding user.. Fig.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Users Menu F Fig. II-52: Telephone Users Menu in Plain Theme Fig. II-51: Telephone Users Menu in Dynamo Theme Extensions Management The Extensions Management is used to create user extensions and auto attendants on the Quadro. From this page, by clicking on the user extension, administrator can get the extension settings pages.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Fig. II-54: Extensions Management page The following columns are present in the table: • • • • • • Extension - lists the 2-digit user or attendant extensions on the Quadro. This number is used for internal PBX calls. Display Name - indicates an optional display name to identify the caller. SIP Address - displays the SIP address of the corresponding extension. The column displays the full SIP address, (i.e.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus User Extension Settings 1. General Settings This group requires extension‘s personal information and has the following components: Display Name is an optional parameter used to recognize the caller. Usually the display name appears on the called party’s phone display when a call is made or a voice mail is sent. Password requires a password for the new extension. The extension password may only contain digits.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Authentication User Name requires an identification parameter to reach the SIP server. It should be provided by the SIP service provider and can be requested for some SIP servers only. For others, the field should be left empty. Send Keep-alive Messages to Proxy enables the SIP registration server accessibility to the verification mechanism.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus 1. General Settings (for attendant extension) This group requires personal extension information and has the following components: Display Name is an optional parameter used to define the Auto Attendant’s description. Usually the display name appears on the called party’s phone display when a call is made or a voice mail is sent.
QuadroISDN Manual II: Administrator's Guide • Administrator’s Menus Attendant Welcome Message - this group allows updating the active Auto Attendant welcome message (played only once when entering Auto Attendant), downloading it to the PC, or restoring the default one.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Edit functional button provides a possibility of editing multiple extensions at the same time. In this case, fields that cannot be edited for multiple records have Multiple values in the Edit Entry page. When editing user and attendant extensions together, the Edit Entry page displays only those fields that are for both user extension and attendant settings.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Add opens the Add Entry page where the user may add codecs supported by Quadro. The voice codec defines the voice compression algorithm for the incoming and outgoing DSP packages. Codecs lists all codecs supported by Quadro. If no more codecs are available (all available codecs have already been transferred to the Active Codecs table), the Add Entry page will display the message “No Available Codecs” instead of the drop down menu. Fig.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Authorized Phones Database- Add Entry page offers two group of input options: Caller Settings The Call Type drop down list includes possible incoming call types (PSTN, SIP or Auto). In SIP, the caller connects Quadro through a SIP server and PSTN means the caller is a PSTN user.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus To use Pre-configured Call Back, the PSTN caller registered in the Authorized Phones Database simply calls to the PSTN number attached to the Quadro ISDN trunk (the ISDN trunk should be previously routed to the Auto Attendant from the ISDN Settings page) from the global PSTN network. Let the call to ring twice and then hang up. Call Back will be instantly activated, and Quadro will call back to the defined Call Back destination.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Telephony Menu Fig. II-69: Telephony Menu in Dynamo Theme Fig. II-70: Telephony Menu in Plain Theme Call Statistics The Call Statistics page displays four tables. They provide information on successful, unsuccessful and missed incoming and outgoing calls on the first three tables, and statistics settings on the fourth page.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Number of Records displays the current number of statistics entries in the table. For successful calls, Total Duration, Maximum Duration, Average Duration and Minimum Duration statistics are displayed on top of the table. The Call Statistics: Successful Calls, Missed Calls and Unsuccessful Outgoing Calls pages consist of the general information on successful, missed and unsuccessful calls, search fields and the calls table.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus RTP Statistics The RTP Statistics page provides detailed information about the established call is provided. Quality - estimated call quality, which depends on RTP statistic.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The UDP Port indicates the SIP UDP (User Datagram Protocol) receive port number. By default 5060 is selected and used. The SIP UDP port cannot be in the selected RTP/RTCP port range for FXS and IP lines (see RTP Settings), otherwise the “Mapped port for SIP shouldn’t be in RTP port range” error message appears. The TCP Port indicates the SIP TCP (Transmission Control Protocol) receive port number. By default, 5060 is selected and used.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus RTP Settings The RTP Settings page allows the administrator to configure the codec’s packet size and silence suppression for each voice codec, to select the G726 codec standard, to define RTP/RTCP port ranges, etc. All parameters listed on this page may be modified and submitted. The Codec Properties table lists all codecs with the corresponding packetization interval and information about silence suppression.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus To Edit Codec Parameters 1. 2. 3. 4. Select the codec from the Codecs Table that is to be edited. Press the Edit button on the RTP Settings page. The Edit Entry page will appear in the browser window. Change values in Packetization Interval and/or enable/disable Silence Suppression. To save the codec settings press Save, or to keep the initial data click Back.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The STUN Parameters page enables automatic NAT configuration through the STUN server and is used to configure the STUN (Simple Traversal of UDP over NAT) client on the Quadro. This page requires the following data to be inserted: The STUN Server text field requires the STUN server’s hostname or IP address. The STUN Port text field requires the STUN server port number.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus To Delete an IP Range from the NAT Exclusion Table 1. 2. 3. Select the checkboxes of the corresponding IP range(s) that should to be deleted from the NAT Exclusion Table. Press Select all if all IP ranges should to be deleted. Press the Delete button on the NAT Exclusion Table page. Confirm the deletion by pressing Yes. The IP range will then be deleted. To abort the deletion and keep the IP range in the list, press No.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The ISDN Wizard – DDI (Direct Dialing Inward) page offers the following components: The Enable DDI Service checkbox activates the DDI (Direct Dialing Inward) Service on the trunk(s). The TEI Mode manipulation radio buttons are only available when the DDI Service is disabled and they are used to select the TEI selection mode: • • The Automat mode requires ISDN connection to be established on the first available channel.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Fig. II-88: MSN Service – Add Entry page Selecting Use Default outgoing MSN allows you to overwrite the source caller information with the one specified in the Default outgoing MSN text field when placing outgoing calls toward the CO. The Default outgoing MSN text field requires the Quadro identification number that should be registered and recognized at the CO for outgoing calls.
QuadroISDN Manual II: Administrator's Guide Recommended values are: - fast connection (0ms); - normal (150ms), default; - slow ISDN-PBX (350ms); - very slow ISDN-PBX (500ms). Administrator’s Menus Fig. II-90: ISDN Wizard – L2&L3 Settings Switch Type is another configuration parameter that depends on the Service Provider. Channel Selection is used to select between the Preferred and Exclusive B channel selection methods.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The ISDN Trunk Status page provides the following information about the selected trunk state: Link displays the ISDN link state: up or down. Frame Synchronization displays the signal synchronization state in the trunk: Yes or No. HDLC Receive shows the number of packets received in HDLC (Highlevel Data Link Control) format. HDLC CRC Error shows the number of packets received with CRC (Cyclical Redundancy Check) errors.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus PSTN Lines Sharing PSTN Lines Sharing page is used to configure QuadroISDN to act as an ISDN expansion device for the remote Quadro IP PBX, i.e. to share its ISDN trunks to the master Quadro IP PBX. This provides Quadro IP PBX a possibility to call not only through local ISDN lines but also through available shared ISDN lines on the QuadroISDN.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Call Routing page offers the following components: • • • The Route all incoming SIP calls to Call Routing checkbox is used to route ALL incoming SIP calls (whether or not the pattern matches the extension’s SIP registration username) to the Call Routing table. Digits will not be stripped in this case. The Call Routing Table link leads to the Call Routing table where routing patterns may be manually defined.
QuadroISDN Manual II: Administrator's Guide • • • Administrator’s Menus The pattern matching best to the Best Matching Algorithm will have the higher position in the rearranged list If multiple patterns equally match to the Best Matching Algorithm, the pattern with the lower metric will get the higher position in the rearranged list If the multiple patterns with the same metric have been matched to the Best Matching Algorithm, the pattern in the higher position in the table will get the higher position i
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Enabler Key and Disabler Key text fields request digit combination which should be dialed from the handset or Auto Attendant to enable or disable the certain routing rules in the Call Routing Table. You can set the same Enabler/Disabler Key for multiple routing rules (the same key may be used as enabler for one routing rule, and as disabler for another one) - this will allow managing several routing rules with the single key.
QuadroISDN Manual II: Administrator's Guide • • • • • • • Administrator’s Menus Wrong Number – available for PBX, SIP and IP-PSTN call types and indicates cases when the dialed number is wrong. Busy - available for PBX, SIP and IP-PSTN call types and indicates cases when the dialed destination is busy. Network Failure - available for SIP and IP-PSTN call types and indicates cases of system overload, network failure or a timeout expiration occurred.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Inbound Prefix text field requires entering the symbols (alphanumerics and any characters supported in the SIP username) that will be placed in front of the Inbound Caller Pattern instead of the discarded digits. (For example, if the routing pattern is 12345, the Number of Discarded Symbols is two, and the prefix digits are 909, the final phone number will be 909345.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Call Routing – Local AAA Table - Add Entry page offers a group of manipulation radio buttons to select the type of authorization and the following other parameters: • Authentication by Caller ID – this selection is used to set the authentication based on the caller’s phone number (which is considered to be automatically detected). The Phone Number text field requires the caller’s phone number.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Best Matching Algorithm The Best Matching Algorithm is used by the Routing Agent (RA) to sort the list of patterns that match a dialed number. Sorting is done by the following principle: the more the pattern matches the dialed number, the higher its priority. To decide which of the selected patterns matches the dialed number more in comparison with the other patterns, the following list of criteria is used (List 1).
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Table 1 The list split into two subgroups ?2?1 123? [1-3]??? {100-150, asd, \*\?}1 1[1-3]3[0-8] 1231 *1* 123* {11-15}3* [1-3]* 12*31 *2*1 * Step 2: The two groups of patterns are sorted separately from each other by the number of matching digits in descending order (Criterion 2, Table 2). The patterns that have the same number of matching digits are grouped into sub-lists (Table 3).
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Table 6 The list of patterns 1231 123? 1[1-3]3[0-8] ?2?1 Criterion 3 - {100-150, asd, \*\?}1 [1-3]??? 12*31 - 123* *2*1 - *1* {11-15}3* 0 0 [1-3]* * - Step 5: Each sub-list is sorted separately from the others by the number braces (“{ }”) in the pattern in descending order (Criterion 5, Table 7). The patterns that have the same number of ranges are grouped into sub-lists (Table 8).
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Table 9 The sorted list of patterns 1231 123? 1[1-3]3[0-8] ?2?1 {100-150, asd, \*\?}1 [1-3]??? 12*31 123* *2*1 {11-15}3* *1* [1-3]* * VoIP Carrier Wizard The VoIP Carrier Wizard is used to define access codes for available VoIP Carrier accounts which will particularly allow you to reach users over IPPSTN providers or to call to the peers registered on the certain SIP servers by dialing simple digit combinations.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus VoIP Carrier Wizard – Page 2 is used to define VoIP Carrier Settings. The page contains following components: 1. VoIP Carrier Common Settings The Account Name text field requires a username for authentication on the defined SIP server. The Password text field requires a password for authentication on the defined SIP server. The Confirm Password text field requires a password confirmation.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Transactions between the client and the RADIUS server are authenticated through the use of a shared Secret Key, which is never sent over the network. In addition, user passwords are encrypted when sent between the client and RADIUS server to eliminate the possibility of a party viewing an unsecured network where they could determine a user's password.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Voice Mail Common Settings The Voice Mail Common Settings page is used to configure the Voice Mail recording codec. The page consists of the Recording Codec drop down list contains the existing codecs for voice mail compression. Changing the Voice Mail recording codec will directly affect the allocated memory size for users. Fig.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Internet Uplink Menu Fig. II-108: Internet Uplink menu in Dynamo theme Fig. II-109: Internet Uplink menu in Plain theme PPP/ PPTP Settings The PPP/PPTP Settings page is used to establish a connection over the DSL link, or any other type of uplink, to the ISP. A connection is needed to set up and make or receive calls through PPP over Ethernet. The connection may be configured for manual setup or always up.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Disable CCP (Compression Control Protocol) negotiation this option should only be selected if the peer system is not working properly. For example, if it is not accepting the requests from the PPPD (Point-to-Point Daemon) for CCP negotiation. Disable magic number negotiation - with this option, PPPD cannot detect a looped-back line. This option should only be selected if the peer is not working properly.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus transmitted, it stays completely unknown to everyone, thus the system remains safe. Even if someone gets the public key, decryption cannot be possible without the private key. Quadro generates such a pair of keys automatically when it is set up. The user cannot see the private key, but must know the public key because their IPSec connection partner will need it.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus If Dynamic IP / RoadWarrior is selected, the Remote Gateway IP Address text field will automatically generate the value “any”, to allow access independent from the sending IP address. Selecting Static IP / Remote Gateway requires entering the IP address or the hostname of the remote Quadro (or another VPN gateway device) in the Remote Gateway text field.
QuadroISDN Manual II: Administrator's Guide • Administrator’s Menus Shared Secret is a type of password consisting of any characters that both of the IPSec Connection partners must know. The authentication will be done with this shared secret. All encryption functions below will remain concealed. Please Note: It is also not recommended to start multiple road warrior connections with the Shared Secret automatic keying selected.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The public key is displayed in the RSA Public Key text field so that the user may inform their IPSec connection partner about it, for example, via fax. The user has the option of generating a new pair of keys by specifying the key length with the corresponding radio buttons Generate a new 1024bit RSA Key and Generate a new 2048bit RSA Key and then clicking the Generate Button.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Add leads to the PPTP Client Connection - Add Entry page where a new PPTP client connection can be established. This page contains the following components: Server Host Name requires the server’s hostname. Please Note: The input in the Server Host Name field should only be in Latin characters, otherwise an error occurs and no PPTP connection can be created. Client Host Password requires the local peer password.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The L2TP Configuration link displays a page to configure the L2TP connections. Attention: L2TP tunnels have no data encryption mechanism. The L2TP Configuration page has two pages with the table of existing L2TP connections on one page and the L2TP server settings on the other page.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Configuration page is used to configure the L2TP server settings and provides the following input options: The L2TP Subnet text fields are used to enter the IP address range for the L2TP server and clients within the L2TP tunnel. The value specified for the subnet mask is fixed to 24 to restrict the possible number of clients for the L2TP connection.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Firewall and NAT The Firewall Configuration page allows setting up a firewall, configuring the security level and enabling the NAT and IDS services of Quadro. A Firewall is a security service configured by the Quadro administrator based on various criteria. The firewall allows or blocks traffic based on policies, services and/or IP addresses. The firewall has several levels of security policies (low, medium or high).
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus View All displays all configured filters specified by their State (enabled or disabled), the selected Service, the set Action (allowed or blocked), the IP addresses the filters apply to (if Restricted) and the destination of port forwarding (Redirect to, in case of Incoming Traffic/Port Forwarding). Since it is readonly, no modifications are allowed and no functional buttons are available.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Port Translation text field is available for “Allowed” action only and optionally requires the port number that will stand instead of the original port number when incoming packet is being forwarded. If this field is left empty, the original port number will be used when forwarding the packet. Restriction radio buttons: • • • • Selecting Any blocks or allows all host IP addresses.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The Add page is used to add new services and includes the following text fields and buttons: Service Name requires a name for the service that should be added. Protocol includes a list of possible protocols to be selected. Port Range requires a port range for the defined service. Fig. II-133: Service Pool - Page to add a new Service To Add a new Service 1. 2. 3. 4. 5. 6.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus The IP Pool Group Configuration page displays a list of all the added member IP addresses for the selected group. It offers the following components: Current Group provides read-only information about the current group name the members are listed for. Add opens the Add Member page where a new member may be added. Edit opens the Edit Members page where the service parameters can be modified.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus LAN Services Menu Fig. II-138: LAN Services menu in Dynamo theme Fig. II-139: LAN Services menu in Plain theme DNS Settings The DNS Settings page provides the option of setting up a name server for the Quadro. It offers the following components: The Nameserver Assignment radio buttons are as follows: • • The Dynamically by provider selection automatically configures the assignment of the name server address from the provider party.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus DHCP Settings for the LAN Interface The DHCP Settings page provides the option of enabling a DHCP server and controlling the Quadro user’s LAN settings.
QuadroISDN Manual II: Administrator's Guide Administrator’s Menus Registration Form The Registration Form page appears when administrating an unregistered Quadro, and it has been created for customer support purposes. The page requires customer registration at the Epygi Technical Support Center.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus Extension User's Menus When logging in as an extension user the page Main Menu is displayed with the Extensions Management table as a startup (see below). Voice Mail • • • Supplementary Services Voice Mailbox Voice Mail Settings Group List Your Extension • • Call Statistics • Caller ID Based Services • Incoming Call Blocking • Outgoing Call Blocking • Call Hunting • Unconditional Call Forwarding Account Settings Fig.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus Quadro’s Voice Mail service also allows reviewing system messages used for telephony services functionality. The voice mail greeting, incoming and outgoing blocking messages, user’s name and out of office greeting can be played, recorded and restored. Greeting messages are played to the caller announcing that the called extension is unavailable and asking to leave a voice mail.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus The column headings of the voice mail tables are created as a link. By clicking on the column heading the table will be sorted by the selected column. Upon sorting (ascending, descending) arrows will be displayed next to the column heading. Each row in the Voice Mailbox tables can be selected by a checkbox for editing, deleting or marking.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus The Voice Mail Settings page offers the following input options: Maximal mail message duration lists the possible values for the maximal mail duration (counted in minutes) during which a voice mail will be recorded. The Unlimited selection allows voice message recording as long as the user’s space remains. Ask password before granting local access to mailbox protects local access of the user’s voice mailbox.
QuadroISDN Manual II: Administrator's Guide • • • Extension User’s Menus SIP – calls through a SIP server; Auto – for undefined call types. The destination (independent on whether it is a PBX number or SIP address) will be reached through Routing; Callback – automatic call to the voice mail author. This can be used as a notification that the recipient has received the voice mail but has not yet played it. Call To text field requires the destination’s phone number depending on the selected call type.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus Restore default Greeting file will restore the default greeting file. If the checkbox is selected, the file upload will be disabled. Upload new greeting file will show the attached greeting file selected by the current user. The greeting file will be played to a caller when entering the voice mail system.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus Address List for the Group – Add Entry page consists of he following components: Call Type lists the available call types: • PBX - local calls between Quadro extensions and Auto Attendant • • SIP – calls through a SIP server Auto – used for undefined call types. The destination (independent on whether it is a PBX number or SIP address) will be reached through Routing.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus Your Extension Fig.III-11 Your Extension menu in Dynamo theme Fig. III-12 Your Extension menu in Plain Theme Call Statistics The Call Statistics page collects the call events and their parameters over the Quadro, i.e. incoming and outgoing calls reporting. It contains three tables and provides reports on successful, not successful and missed incoming and outgoing calls for the current extension only.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus Account Settings The Account Settings page provides information on the extension display name, allows changing the user password, enabling user password protection for incoming/outgoing calls and downloading/uploading of a file with the user-defined voice greetings. All parameters listed on this page may be modified and submitted.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus Supplementary Services Fig. III-16 Supplementary Services menu in Dynamo Theme Fig. III-17 Supplementary Services menu in Plain Theme Caller ID Based Services The Caller ID Based Services page provides options to configure a set of telephony settings from the same page. Call Forwarding, Incoming and Outgoing Call Blocking and Call Hunting are configurable from this page.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus When clicking on the Address in the Caller ID Based Services table, the caller ID based services configuration pages for the corresponding extension will be displayed. The Caller ID Based Services for Address page consists of two frames. In the left frame all caller ID based services are listed. Clicking on the corresponding caller ID based service, its settings will be displayed in the right frame.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus Outgoing Call Blocking Outgoing Call Blocking allows blocking unwanted outgoing calls for a Quadro extension where the destination Address service is configured. This page provides the necessary settings for the outgoing call blocking service. It indicates whether service is enabled for the particular caller and whether or not a custom message will be used to inform caller about the call being blocked.
QuadroISDN Manual II: Administrator's Guide Extension User’s Menus The Circular Mode checkbox enables the call hunting start over when the last extension in the Call Hunting table has been called and there is still with no answer.
Quadro Manual II: Administrator's Guide Quadro's Feature Codes Quadro’s Feature Codes This chapter describes how Quadro’s feature codes allow the user to navigate through Quadro’s services with the help of a phone handset. These services are Establishing a Call and Voice Mail Services. Establishing a call To make a call, dial the Routing Number. Routing Numbers and available routes to, from and through Quadro are listed in the Call Routing Table.
Quadro Manual II: Administrator's Guide Quadro's Feature Codes b Send a Message or Leave a Reminder r Dial Destination Number Leave a reminder Dial additional Destination Number r Record a Message Dial b to mark the message as Urgent, or press pound to assign the Normal priority. r Record a Message Dial b to mark the message as Urgent, or press pound to assign the Normal priority. Please Note: This service is restricted regarding sending a message to PSTN destinations.
Quadro Manual II: Administrator's Guide Quadro's Auto Attendant Services Quadro’s Auto Attendant Services Quadro’s Auto Attendant is addressed to provide remote access to the Quadro voice connectivity services. Specifically it supports remote connection to Quadro extensions, their mailboxes and making pass-through calls to other destinations. Remote access to the Quadro auto attendant is possible through IP and PSTN calls.
Quadro Manual II: Administrator's Guide Quadro's Auto Attendant Services Permanent Call Back This service allows the callers registered in Authorized Phones Database to create a new trusted PSTN Caller with Call Back enabled and/or to modify the Call Back destination of an existing PSTN Caller in the Authorized Phones Database.
Quadro Manual II: Administrator's Guide Quadro's Auto Attendant Services Incoming call to Auto Attendant Services or dial locally Extensions Menu - establishing a connection to an extension on the called Quadro Call Relay Menu - mainly for external calls (IP/ISDN), local calls are allowed, too.
Quadro Manual II: Administrator's Guide Appendix: System Default Values Appendix: System Default Values Administrator Settings Parameter System Default Value Admin Settings Login name -admin Password - 19 Quadro Hostname quadroISDN Domain Name epygi-config.com LAN IP Address 172.28.0.1 Subnet Mask - 255.255.0.0 DHCP Server Enabled, IP Range - 172.28.0.100-172.28.0.254, WINS - 0.0.0.0. Regional Settings and Preferences Locale – US, TimerZone – Central Time (US & Canada), Theme – Dynamo.
Quadro Manual II: Administrator's Guide Parameter Appendix: System Default Values System Default Value Redirection on Timeout – disabled, Enable welcome message – enabled, Welcome message, Recurring Attendant Prompt and Attendant Ringing Announcement – default, Authorized Phones Database – undefined. Attendant 00 Settings – SIP Registration username and password - automatically generated, SIP server - sip.epygi.com, SIP Server port – 5060, SIP Server Registration – disabled.
Quadro Manual II: Administrator's Guide Parameter Appendix: System Default Values System Default Value Default outgoing MSN – undefined, Excessive Ack.
Quadro Manual II: Administrator's Guide Appendix: System Default Values Extension Settings Parameter Voice Mail Settings System Default Value Maximal mail message duration - 5 min, Ask password before granting local access to mail box – disabled, Ask password before granting remote access to mail box – enabled, Send welcome message – disabled, Play Voice Mail help – enabled, Automatically play messages - enabled, Send mails count information message – disabled, Send date/time information message – enabl
QuadroISDN Manual II: Administrator's Guide Appendix: Software License Agreement Appendix: Software License Agreement EPYGI TECHNOLOGIES, LTD. Software License Agreement THIS IS A CONTRACT. CAREFULLY READ ALL THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. USE OF THE QUADRO HARDWARE AND OPERATIONAL SOFTWARE PROGRAM INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, SIMPLY DO NOT USE THE HARDWARE OR SOFTWARE. • • • • • • • License.
QuadroISDN Manual II: Administrator's Guide Appendix: Software License Agreement PAID FOR THE LICENSE MATERIALS. The foregoing limitation, exclusion and disclaimers apply to the maximum extent permitted by applicable law. • • • • • • Compliance With Laws. You may not use the Licensed Materials for any illegal purpose or in any manner that violates applicable domestic or foreign law.
