Qualcomm Consumer Services Model Number 10-H6795-P1 Qualcomm Confidential and Proprietary Restricted Distribution. Not to be distributed to anyone who is not an employee of either Qualcomm or a subsidiary of Qualcomm without the express approval of Qualcomm’s Configuration Management.
QUALCOMM Incorporated 5775 Morehouse Drive San Diego, CA 92121-1714 U.S.A. Copyright © 2011 QUALCOMM Incorporated. All Rights Reserved. Qualcomm Confidential and Proprietary Not to be used, copied, reproduced in whole or in part, nor its contents revealed in any manner to others without the express written permission of Qualcomm. QUALCOMM is a registered trademark of QUALCOMM Incorporated in the United States and may be registered in other countries.
Contents Tagg – The Pet Tracker™ ............................................................................................. 5 Description of the Product ........................................................................................... 5 In the Box ....................................................................................................................... 6 Tagg Device Overview ..................................................................................................
DRAFT Contents Important Health Information and Safety Precautions ...................................................................... 28 Product Safety .......................................................................................................................... 28 Safety Precautions for Power Supply ........................................................................................ 28 Safety Precautions for Direct Sunlight .............................................................
Tagg – The Pet Tracker™ Thank you for purchasing Tagg – The Pet Tracker. The Tagg™ system offers you reliable location technology so you can stay in touch with your dog. The Tagg smart tracking technology will help you locate your dog if he goes missing, and it will send you an email or text if your dog wanders outside of your Tagg Zone. Get started today, with Tagg – The Pet Tracker, and you will have peace of mind, whenever and wherever you are.
In the Box 1. Tagg device 2. Docking Station* 3. Power Kit (AC adapter/USB cable) 4. Collar Clip 5. Strap * If you purchased only the Tagg tracker it does not include a docking station. Qualcomm Confidential and Proprietary 6-DRAFT May contain U.S.
Tagg Device Overview The Tagg device is what you attach to your pet’s collar. The Tagg device transmits your pet’s location to the Tagg system. 1. Trip Button (press and hold to turn Tagg device off and on) 2. Status Indicator 3. Release Points 4. Wings (antenna) 5. Charging Contact 6. Attachment Sensor 7. Product Label Charging the Tagg device Instructions for charging are in the Quick Start Guide. Charging may take up to two hours. Fully charged, the Tagg tracker’s battery can last up to 30 days.
Tagg Device Overview Status Indicator (#2) Solid Blue Normal operation, fully charged. Flashing Blue and Red Tagg device is being paged. Flashing Blue Tagg device is charging. Qualcomm Confidential and Proprietary 8-DRAFT May contain U.S.
Docking Station Overview The Docking Station is what you use to charge the Tagg device. 1. Power Indicator 2. Docking Posts 3. Power Port 4. Page Button (press to locate Tagg) 5. Charging Pins 6. Upgrade Indicator (illuminates when software upgrades are available) 7. Power Switch (on bottom) Charging the Docking Station Keep your docking station plugged into an electrical outlet and turned on at all times, even when you are not charging the Tagg tracker.
Docking Station Overview Docking Station Indicator Status Meaning Update Indicator (#6) Not illuminated Normal operation. Illuminated solid Red WAIT: Do not remove Tagg from the docking station because the device is downloading software. Qualcomm Confidential and Proprietary 10-DRAFT May contain U.S.
Basic Setup Before you set up the Tagg device, you must: Plug in and turn on the Docking Station (refer to Quick Start Guide). The docking station must be plugged in at all times. Fully charge your Tagg device. Charging may take up to two hours. Now that your Tagg device is charged and ready, follow these easy steps to complete the setup.
Basic Setup Step 2: Activate your Tagg device You may have done this when you unpacked your Tagg tracker. If so, you can skip to Step 3: Add your pet. 1. Open the Activate Tagg – The Pet Tracker window, as pictured here. You can get there by clicking Activate Tagg on the Dashboard or from the marketing page. 2. Follow the instructions on the Activate Tagg – The Pet Tracker window. a.
Basic Setup c. The Tagg Zone defaults to the smallest possible area, a 100 yard radius around the pet’s home. You can click and draf the corner squares to enlarge the area. IMPORTANT: The Docking Station must be located inside the blue are of the Tagg Zone. d. Name the Tagg Zone (e.g., Buster’s House). There is only one Tagg Zone per account, no matter how many pets live in the same home. e. Check your time zone. f. Click Save Tagg Zone. 5. Follow the steps on the Last Step! screen and click Activate.
Basic Setup To open an existing pet profile, click your pet’s name on the right side of the Dashboard. Fill in other items on your pet’s profile at any time. To add images to the Pet Profile photo gallery You can add pictures of your pet that will show on the Web site. If you don’t add any pictures, a gray silhouette appears. 1. Open the Pet Profile page for the pet. 2. Click Upload Images at the bottom of the page. The Upload Images window opens. 3.
Basic Setup 4. Hold the collar clip on the collar. Now, hook one side of the strap into the collar clip groove on one side of the clip. 5. Holding the clip and strap in place with one hand, use your other hand to stretch the free end of the strap under the collar and up into the groove on the other side of the clip. CAUTION: It may take some force to stretch the strap all the way. Do not use tools or other devices to attach the strap. Doing so may result in injury or damage to the clip or strap. 6.
Basic Setup Step 5: Set up your notifications There’s just one more step to complete Tagg setup – choosing how you will get notifications. By default, all notifications are sent to the Notifications tab on the Web page. To set your notifications preferences From the Dashboard, select the Notifications tab, then click Settings. The available options for each notification type are listed below.
Basic Setup 7. Click the Locate button on that pet’s status bar. An update notification is sent through the system to the Web app saying “ is near the Docking Station as of
Basic Setup A change to the Tagg Zone is Pending A change to the Tagg Zone is Effective A change to the Tagg Zone has Failed Qualcomm Confidential and Proprietary 18-DRAFT May contain U.S.
Locating Your Pet Tagg monitors your pet’s location and alerts you when the pet has moved outside the Tagg Zone. As your pet is monitored, the Tagg Map lets you see your pet’s last known location. What to expect when your pet is home Your pet’s “Home” is where the Docking Station is located. When the Tagg device is close enough to communicate with the Docking Station in power-saving mode, the Tagg device knows that it is home.
Locating Your Pet Paging your pet If the last known location of the pet is “near the docking station,” but you do not see your pet around the house or yard, you can page the Tagg device to get a more specific location. To page the Tagg device 1. Press the Page button on top of the Docking Station. 2. You will receive a notification of your pet’s location. The paging process may take up to 3 minutes to complete.
Locating Your Pet What to expect when your pet is inside the Tagg Zone If your pet is inside the Tagg Zone, but outside the power-saving range of the Docking Station, the Tagg Map will appear similar to the picture below: Freddie is identified by a paw icon that there is a GPS location available. with a pinpoint on the bottom. The pinpoint identifies The GPS radius of accuracy is represented as a colored circle around the paw icon.
Locating Your Pet What to expect when your pet is outside the Tagg Zone When a pet is outside the defined Tagg Zone, your pet may not be safe, so the Tagg Mapp will appear similar to Error! Reference source not found. picture below: Because Freddie is outside the Tagg Zone, a red Alert banner appears at the top of the map to let you know this may be a serious condition. Freddie is identified by a paw icon that there is a GPS location available.
Locating Your Pet Initiating continuous tracking Notice in the picture above that the Track button appears under the Pet Status Bar for a pet that has moved outside the Tagg Zone. When the Track button appears, it has a gray dot on it. If you click the Track button, the dot turns green to let you know that continuous tracking is on. When tracking is on, the system locates your pet approximately every 3 minutes, over a period of 30 minutes. Each time a location is found, the Tagg Map is updated.
Locating Your Pet To see a trail of previous locations for a pet who is outside the Tagg Zone 1. Open the Tagg Map page. 2. Make sure the Show check box is marked next to the pet you wish to track. 3. Click Show Trail under that pet’s status bar. 4. Move your cursor over the dots to display the address of each dot. What to expect when you take your pet for a walk When you take your pet for a walk or take your pet on an errand you might exit the Tagg Zone.
Manage Your Devices Use the Manage My Devices tab to see the status of each Tagg tracker or Docking Station or to make adjustments to a device. To view the My Devices tab, do one of the following: Click Manage > My Devices from the right rail. Click My Account from the top right corner of the Dashboard window, then click the My Devices tab. Manage Tagg Trackers To manage Tagg tracking devices, click Tagg Trackers under the Manage My Devices heading.
Manage Your Devices Manage Docking Stations To manage Docking Stations, click Tagg Docking Stations under the Manage My Devices heading. Under normal conditions you should not need to use this window. To read about specific situations where you would use this window, refer to the Answer Center. Qualcomm Confidential and Proprietary 26-DRAFT May contain U.S.
Mobile Phone Commands Mobile Phone Commands The following text message commands can be used from your mobile phone if you have opted-in to receive notifications via text. To send a command, text the command to 52366. Note: Standard text messaging rates apply.
Warnings and Safety Information Underwriters Laboratories (UL) Listing This product and its accessories are UL Listed to UL 60950-1 Standard for Safety of Information Technology Equipment. Important Health Information and Safety Precautions When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages. Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product.
Warnings and Safety Information Avoid dropping the device. If the device is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. If the battery leaks: Do not allow the leaking fluid to come in contact with skin or clothing. If contact has already occurred, flush the affected area immediately with clean water and seek medical advice. Do not allow the leaking fluid to come in contact with eyes.
Regulatory Statements For regulatory indentification purposes, your product is assigned the the number: FCC ID: J9CFTD1 for the Tagg tracking device. FCC ID: J9CFBC1 for the docking station. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Regulatory Statements Operation of the Tagg tracking device near medical equipment. Implantable Devices The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches be maintained between the Tagg tracking device and a pacemaker or defibrillator to avoid potential interference with the implantable device. Hearing Aids The Tagg tracking device may interfere with some hearing aids.
Customer Support Getting the answers you need For answers 24 hours a day, 7 days a week, please check out our online support center at www.taggthepettracker.com/support. Video Tutorials help you get started quickly Answer Center helps you find answers to the most common questions User Guides are available to print or search in PDF format.
