Driver’s Guide to OmniExpress for the Enhanced Display Unit
QUALCOMM Incorporated 5775 Morehouse Drive San Diego, CA 92121-1714 Copyright © 1999 QUALCOMM Incorporated. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission from QUALCOMM Incorporated. Export of this technology may be controlled by the U.S. Government. Diversion contrary to U.S. law prohibited.
Contents Introducing OmniExpress 1 OmniExpress overview 1 OmniExpress Functions 2 TMCT Overview 2 Getting help with OmniExpress 3 Getting Started 5 Using the Display Unit 5 Using the View Status screens 7 Reading Messages 9 Message Notification 9 Reading messages 10 Reading old messages 11 Sending Messages 13 Sending canned messages 13 Sending free-form messages 15 Canceling messages 16 Replying to messages 17 Reading and creating messages at the same time 18 Using the Phone 19 Answering a phone call 19 Mak
Driver’s Guide to OmniExpress (EDU) SensorTRACS 29 Checking who is signed on to SensorTRACS 29 Signing on to SensorTRACS 29 Checking SensorTRACS information 30 Signing off from SensorTRACS 31 TrailerTRACS 33 Checking TrailerTRACS connections 33 Sending initial TrailerTRACS connections 33 Manual trailer connection 33 Canned message connection 34 Sending refrigeration status 34 Understanding TrailerTRACS disconnections 35 iv QUALCOMM Proprietary
1 Introducing OmniExpress This driver manual provides the information you need to use the display unit installed in your vehicle. This chapter covers: u OmniExpress overview u TMCT Overview u Getting help with OmniExpress u OmniExpress overview OmniExpress is a two-way terrestrial communications and vehicle tracking system that links your vehicle to your dispatch center. You can maintain two-way contact with your company 24 hours a day. The major components of OmniExpress are illustrated below.
Driver’s Guide to OmniExpress (EDU) OmniExpress Functions OmniExpress capabilities center around sending and receiving text messages and optional phone communication. You use the display unit to send either new messages or replies to messages received from your dispatcher. Messages are also created by a dispatcher and sent from the dispatch computer to your vehicle. These messaging functions give OmniTRACS several advantages: • Your company can send dispatch information directly to you in your vehicle.
1 Introducing OmniExpress u Getting help with OmniExpress If you have a problem with your unit that this manual cannot help you solve, call your dispatcher or fleet manager.
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2 Getting Started In order to send and receive messages, you need to know the features of the display unit. This chapter covers: u Using the Display Unit u Using the View Status screens u Using the Display Unit The display unit is your connection to OmniExpress. You use the keyboard to send and receive messages and to check the status of the unit. See Figure 2-1 for some of the keys you will use frequently. & For a quick reference of the keyboard features, see the OmniExpress Visor Card.
Driver’s Guide to OmniExpress (EDU) ➀ ➁ ➆ ➁ ➇ ➂ ➈ ➃ ➄ ➅ ➉ Figure 2-1. Display unit ➁ Message Waiting lights—these come on when you receive a new message. For important messages, the lights blink indicating that there is a more urgent message. The lights stay on until you read the message, then the unit automatically turns the message waiting lights off. There is one light on the front of the unit and another on the top. ➂ View Status key—the View Status screens provide information about your unit.
2 Getting Started ➈ Arrow keys—These keys move the cursor (the blinking marker that indicates where you are typing) to the left, right, up, and down. ➉ Blue keys—these keys correspond to the information above them on the screen. When you press a blue key, the unit performs the function in the black box that appears on the screen directly above that key. For example, there is a key that corresponds to CREATE MSG.
Driver’s Guide to OmniExpress (EDU) 12 3 To check your unit address Each unit is assigned a unique unit number, also called an MCT number. In some cases, a technician may ask you for this number to resolve problems with your unit. 1. To display the View Status screen, press VIEW STATUS . The View Status screen opens as shown in Figure 2-2 on page 2-7. 2. Press . The MCT Information screen opens.
3 Reading Messages This chapter contains the following sections: u Message Notification u Reading messages u Reading old messages M WARNING: Use of the display unit while the vehicle is in motion is dangerous. Do not use the display unit while the vehicle is in motion. If, and only if, the vehicle is being driven by a team, the non-driver may operate the unit while the vehicle is moving provided the non-driver ensures the driver isn’t distracted.
Driver’s Guide to OmniExpress (EDU) u Reading messages You know that you have a new message waiting to be read when the message waiting lights are on, when you hear the keyboard beep, and when there is a number in the Unread Messages field on the View Status screen. & 12 3 For a quick reference on how to read a message, see the OmniExpress Visor Card. To read a new message The unit keeps messages until you are ready to read them. Messages are stored with the most recent message first.
3 Reading Messages 12 3 To read a long message The information in some messages may be more than 12 lines. In that case, the entire message won’t appear on the screen. You need to scroll through the screen to read the entire message. You know when you receive a long message, because an arrow appears in the lower left corner of the screen. When the arrow points down, there is more information in the message.
Driver’s Guide to OmniExpress (EDU) 3. Do one of the following: - To scroll backward through the previous messages, continue to press the blue key under - To scroll forward through the previous messages, press the blue key under 4. . . When you’re done reading the previous messages, do one of the following: VIEW STATUS - To display the View Status screen, press - To send a message, press the blue key under . . See Chapter 4, “Sending Messages.
4 Sending Messages There are two types of messages you can send from your unit. Canned messages are preformatted for specific information and you only need to fill in the blank spaces. In a free-form message, you create the complete message.
Driver’s Guide to OmniExpress (EDU) NOTE: Your company defines the canned messages and may change the information occasionally. If you have any questions about a canned message, contact your dispatcher or fleet manager. & 12 3 For a quick reference on how to send a canned message, see the OmniTRACS Visor Card.
4 Sending Messages 2. Do one of the following: - To pick from the list of canned messages, press + The first canned message appears. Press + or — or — . again to see the next canned message. - If you know the canned message you want to use, type the number. The canned message appears. 3. Press ENTER . The cursor (the blinking marker that tells you where you’ll type) moves to the first field in the canned message. 4. Fill in the information for each field.
Driver’s Guide to OmniExpress (EDU) 12 3 To send a free-form message CAUTION: DRIVER - DO NOT USE WHILE VEHICLE IS IN MOTION USE ( ) TO MOVE TO PREV (NEXT) SCREEN OMNITRACS 9/30/96 10:23:21 CST DRIVER: UNINDENTIFIED STATUS: GOOD UNREAD MESSAGES: 0 MSGS BEING SENT: 0 No Signal Message Waiting PRESS +, – TO CHANGE TIME ZONE: CST READ NEXT MESSAGE MENU VIEW STATUS HELP CANCEL Q E W A S Z SHIFT X $ T R D F C READ PREV Y G V REPLY J B N SEND O I U H CREATE MSG M % ? @ = P :
4 Sending Messages 12 3 To cancel a message 1. From the Create Message screen, press the blue key under . The confirmation screen opens. 2. Press N . The Create Message screen with your information reopens. 3. . VIEW STATUS Press The View Status screen opens. 4. Press the blue key under . The Continue with Message screen opens. 5. Press N . The Create Message screen opens. 6. VIEW STATUS Press . The View Status screen reopens and the message has been canceled.
Driver’s Guide to OmniExpress (EDU) 2. Do one of the following: - If the Create Message screen opens with a canned message displayed, complete and send the canned message. - If the Create Message screen opens with no canned message displayed, either select a canned message or create a free-form message. u Reading and creating messages at the same time Occasionally, you may be in the process of creating a message when you are notified that you have received a new message.
5 Using the Phone If your vehicle is equipped with phone capability, you can use the EDU and handset to make and receive phone calls. This chapter contains the following sections: u Answering a phone call u Making a call from the phone book u Making a call without the phone book u Viewing missed calls When you receive a call, the EDU “rings” by beeping several times rapidly. If you don’t answer after it “rings” three times, a missed call is logged.
Driver’s Guide to OmniExpress (EDU) The Phone Call screen opens. Figure 5-1. Phone Call screen While you’re on the phone, you can change screens to read or create messages. M WARNING: Use of the display unit while the vehicle is in motion is dangerous. Do not use the display unit while the vehicle is in motion. If, and only if, the vehicle is being driven by a team, the non-driver may operate the unit while the vehicle is moving provided the non-driver ensures the driver isn’t distracted. 3.
5 Using the Phone The Phone Call screen opens. 2. Press the blue key under . The Phone Book screen opens. Figure 5-2. Phone Book screen 3. If there are multiple pages of phone book entries, use the up and down arrow keys to see the previous and next screens. 4. Type the sequence number for the phone number you want to call, then press . The Phone Call screen opens. The Mode changes from Offline to Voice Originate. After the other person answers, the mode changes to Voice Online during the call.
Driver’s Guide to OmniExpress (EDU) The mode changes to Voice Originate. After the other person answers, the mode changes to Voice Online during the call. 3. Pick up the handset. While you’re on the phone, you can change screens to read or send messages. 4. When you’re done talking, press the blue key under or under if you changed screens. The mode changes to Terminating Call. 5. Replace the handset in its holder.
5 Using the Phone The mode changes to Voice Originate. After the other person answers, the mode changes to Voice Online during the call. 3. Pick up the handset. While you’re on the phone, you can change screens to read or send messages. 4. When you’re done talking, press the blue key under or under if you changed screens. The mode changes to Terminating Call. 5. 12 3 Replace the handset in its holder. To delete a missed call from the history 1.
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6 Trip Information With the OmniExpress system, you provide information that can be used throughout your company, so it’s important that you understand how your company uses this information. Canned messages can be used to update information in your company’s computer system that affect the load or work assignment, the resolution of accounts, and your next assignment.
Driver’s Guide to OmniExpress (EDU) u Using trip information It’s important that you send the correct message at the correct point during your trip. Companies use the information in these messages in ways that can directly impact you. Some examples are: • If you don’t send the arrival message at the right time, you may be considered late for that assignment. • Your company may compare the time of your arrival and departure messages for a shipper.
7 Frequently Asked Questions This section includes some questions frequently asked by drivers about OmniExpress. u Display Unit 1. Why is the No Signal light on? The No Signal Light comes on when 2. How can I increase/decrease the volume on the display? Use the Volume control key. Press at the top to increase the sound of the message waiting beep and key clicks. Press the bottom to decrease the sound. 3. Why is my screen blank, completely black? Try adjusting the Contrast key.
Driver’s Guide to OmniExpress (EDU) obstructions. If the No Signal Light is off and the Status field on the View Status screen is “Good,” contact your dispatcher or fleet manager for assistance. 3. What does “Buffer Full” mean? The transmit buffer in the unit has all the messages it can hold. Your unit can hold up to 3 messages while it is waiting to transmit. If the Msgs Being Sent field on the View Status screen shows 3, you can’t send additional messages until at least one has been received by the NMC.
8 SensorTRACS SensorTRACS is an optional OmniExpress service that collects information from your vehicle and sends it automatically to your company’s computer. Your company uses this information to reduce fuel costs and improve driver performance.
Driver’s Guide to OmniExpress (EDU) 12 3 To sign on to SensorTRACS 1. Press VIEW STATUS 2. Press 3. Type 2. . until the SensorTRACS Driver Summary screen opens. The Sign On screen opens. 4. Type your driver ID (password provided by your company), and press ENTER . TIP: The driver ID must be numeric. Alphabetic characters are not accepted. 5.
8 SensorTRACS Field Description NAME Your driver name. If no one is signed on to SensorTRACS, UNIDENTIFIED appears. PTO This field indicates if the unit separately captures idle time related to power take off (PTO) operation of an accessory. The options are Enabled or Disabled. ENG TIME Time that the engine has been running in hours and minutes for a given reporting period. Engine time does not accumulate if both speed and RPM are zero.
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9 TrailerTRACS TrailerTRACS is an optional OmniExpress service that tracks and reports information from trailers that are connected to OmniExpress-equipped tractors. This chapter contains the following sections: u Checking TrailerTRACS connections u Sending initial TrailerTRACS connections u Sending refrigeration status u Understanding TrailerTRACS disconnections u Checking TrailerTRACS connections At any time, you can check to see which trailer is indicated as connected to your tractor.
Driver’s Guide to OmniExpress (EDU) 12 3 To send the trailer connection status from TrailerTRACS 1. Press VIEW STATUS . The View Status screen opens. 2. Press until the TrailerTRACS ID screen opens. 3. Type C. The TrailerTRACS confirmation screen opens. 4. Press ENTER . The connected status changes to Unknown for a few moments. Then the TrailerTRACS ID screen reopens with the trailer serial number displayed.
9 TrailerTRACS u Understanding TrailerTRACS disconnections A disconnect message sent from the vehicle to your company’s computer indicates a trailer is disconnected. There are three ways this message can be generated: • The disconnection is detected and the message is sent automatically. If a tractor pulls multiple trailers, the disconnect message indicates all trailers.
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