Globalstar GSP-2800/2900 Fixed Satellite Phone User Guide Reception zone RAU (Mount RAU for clear view of sky and horizon) 10 10 Pole not supplied Telephone Inside Building Junction box (outside wall) 1 2 4 3 5 7 * 6 8 9 0 # RAU cable (outside line) 12V power supply Telephone cable (inside line) Power cable (inside line) Ground wire (outside line) Ground level Ground rod 052AB_1999Q
This guide is based on a version of the QUALCOMM Globalstar GSP-2800/2900 Fixed Satellite Phone. QUALCOMM reserves the right to make changes in technical and product specifications without prior notice. QUALCOMM Incorporated 5775 Morehouse Drive, San Diego, CA 92121-1714 Document Number 80-25808-1EN Rev. A Model Number CKABS0001 Copyright 1999 QUALCOMM® Incorporated. All rights reserved. This technology was exported from the United States in accordance with the Export Administration Regulations.
Contents Cautions and Warnings ...................................................vii Understanding Your Telephone ..................................... ix Introduction ........................................................................ 1 About the QGFSP .............................................................1 Using your telephone effectively ......................................2 Understanding the QGFSP Installation ........................ 3 What your installer does ...........................
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List of Figures Telephone showing relevant user features .......................... ix A roof installation ...................................................................
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Caution Any changes or modifications not expressly approved in this document could void your warranty for this equipment. Warning Do not operate the QUALCOMM Globalstar GSP-2800/2900 Fixed Satellite Phone (QGFSP) during an electrical storm. Do not allow anyone to install, use, or service any portion of the QGFSP during an electrical storm (thunderstorm).
Cautions and Warnings viii
Figure 1. Telephone showing relevant user features Refer to Figure 1 to obtain a better understanding of the various parts of your telephone. If your installation includes a telephone from QUALCOMM, the diagram should match your telephone. If you elected to purchase your own telephone, the features labeled in this diagram may appear differently, depending on the particular model. For more details, see the book that came with your telephone.
Understanding Your Telephone x
Congratulations on the purchase of your QUALCOMM Globalstar GSP-2800/2900 Fixed Satellite Phone! About the QGFSP The QUALCOMM Globalstar Fixed Satellite Phone (QGFSP) is easy to use, versatile, and dependable. It combines the ready availability of a two-wire telephone interface with the superior performance of a state-of-the-art digital wireless technology known as Code Division Multiple Access (CDMA), and the Globalstar system.
Using your telephone effectively To obtain best results and optimum service from your telephone, follow these guidelines: ■ ■ Do not use the telephone if it appears to be damaged. Speak directly into the telephone’s mouthpiece. Note The outdoor components of the QGFSP (the RAU, junction box and cabling) are designed for outdoor use, and, if properly installed, will not be harmed by weather. The telephone and the power supply are designed for indoor use and should be sheltered from the weather.
Understanding the QGFSP Installation This section explains the installation of the components of the QGFSP and includes some detail about the installed equipment.
If you have problems with the QGFSP components, contact your service provider. When installation is complete, you will have one or more telephone jacks on the inside of your building. What your installer does Your service provider will perform the QGFSP installation and may supply a telephone as part of your QGFSP installation. Radio antenna unit (RAU) The RAU, which acts as a radio receiver and transmitter, connects the telephone with the Globalstar satellites.
QGFSP Installation Power supply 553AB_1999Q The power supply is selected by the service provider and the installer based on the availability of power at your location. The power supply provides +12 volts to the junction box and RAU. QUALCOMM sells a power supply for use with the QGFSP. If you do not have a reliable source of AC power, your service provider may have elected to provide power by another means such as a solar panel system or a gas generator.
You can connect one or more telephones to your QGFSP. When using several telephones, an individual telephone should be 0.5 to 1.5 REN (ringer equivalency number). The REN of the telephone is usually on the bottom of the telephone. Add the REN of all the telephones you intend to use. The total REN of all telephones that you connect to your telephone wiring must not exceed 5.0 REN. (You can discuss this requirement with your service provider.
QGFSP Installation Types of calling tones When you listen to the handset, you may hear any of the following tones: Tone Description Ring A ringing sound from your telephone announces an incoming call. Dial A steady tone indicates the phone is ready to use. Busy/ Reorder A tone advising that the call did not go through. This is because: ■ The number dialed is busy ■ No lines are available ■ You are not connected to Globalstar Service. Try the number again later.
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Using Your QGFSP The QGFSP acts like a conventional wireline telephone, with one exception: after you dial a number there is a pause, then the QGFSP will attempt to place the call. After you have dialed the number, you can press the # key to begin the call process without waiting for the pause to end. Note You should expect excellent sound quality from your QGFSP. However, sound quality is a function of both your telephone and the rest of the installed QGFSP components.
Ending a call To end a call (hang up) replace the handset in its cradle. Be sure the handset is seated properly in the cradle. Receiving a call When you have an incoming call, the telephones connected to the QGFSP will ring. To answer the call, pick up any handset and speak into it. Note If the person at the other end of the call hangs up, the call is ended. Note When placing a call, if you do not hear a dial tone after lifting the handset, see the chapter on Troubleshooting.
Troubleshooting If you are unable to make or receive a telephone call, please review the following list of possible causes and attempt to find the problem before you contact your service provider’s authorized service center. Solution No dial tone Lift the handset to your ear and listen. If you hear nothing, then: 1. Verify that your telephone was installed properly. 2. Verify that the telephone is plugged into the telephone jack. 3. Check visually to see that the RAU and antenna have not been damaged. 4.
Problem Solution Busy/Reorder tone (cont.) 4. The antenna or other QGFSP components may be broken or damaged. Weather conditions may be making phone transmission difficult. Contact your service provider. 5. Your unit may have power, but not be able to connect with the Globalstar system. Contact your service provider. Phone number dialed, but did not go through 1. Check the telephone number. You may have misdialed or dialed incorrect numbers. 2. The telephone you are dialing may be busy.
Solution No response Your phone cannot contact the satellite. Check the location of your QGFSP antenna. The antenna must have a clear view of the sky and the horizon. If this is not true, that is, if there are obstructions to the antenna’s view, call your service provider. You can remove the obstruction if it is safe to do so. Troubleshooting Problem If your power supply is equipped with a backup battery, check to see if the battery has grown weak or failed. You may need to replace the backup battery.
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Safety Issues This section describes the safety issues related to using your QGFSP, and explains how to avoid dangerous conditions. Precautions When using your QGFSP, follow these basic safety precautions: 1. Do not use your telephone near water; do not use the telephone near the bathtub, sink, wet basement, or a swimming pool. 2. Avoid using the telephone during an electrical storm. 3. Do not use the telephone to report a gas leak while in the vicinity of the gas leak. 4.
personnel will ensure that the General Population/ Uncontrolled Exposure maximum permissible exposure (MPE) limits are not exceeded. This satisfies the MPE limits mandated by the FCC in 47 CFR Ch. 1 (10-1-98 Edition), Part 1, §1.1310 and defined in the ANSI/IEEE C95.1-1992 standard, and also satisfies the slightly more stringent European and international exposure limit recommendations by IRPA (1991) and ICNIRP (1996).
Term Explanation DTMF Dual-Tone Modulated Frequency. DTMF sets the standard for the frequency and sound of the tones you hear when you dial. FCC Federal Communications Commission (U.S.) Globalstar The satellite system over which your telephone operates. Handset The part of your telephone that you listen to and speak into. Hang up To replace the handset in the cradle of the telephone. Jack A receptacle that connects your telephone to the rest of your Globalstar components.
Term Explanation REN Ringer equivalency number. A number that identifies the telephone as being FCC approved and ready to be used on a telephone network. RF Radio frequency RJ-11 jack A single line, two-wire receptacle for transmitting and receiving phone signals.
A about CDMA 1 QGFSP activating 6 installation 3, 15 outdoor components 3 1 C call ending a 10 placing a 9 receiving a 10 calling tones 7 CDMA 1 D DTMF 17 F FCC 17 G Globalstar 17 H handset 17 hang up 17 how to activate the QGFSP 6 contact service provider 13 end a call 10 place a call 9 receive a call 10 I icons caution vii warning vii J jacks 4, 17 junction box 4, 17 P placing a call 9 power supply 5 Q QGFSP 1, 17 R radio frequency 15 RAU 4, 17 receiving a call 10 regulation compliance 16 REN 18 RF 18
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