User's Manual
Table Of Contents
- Contents
- Checking Out Your Gateway Notebook
- Getting Started
- Getting Help
- Windows Basics
- Using the Internet
- Using Multimedia
- Sending and Receiving Faxes
- Managing Power
- Travel Tips
- Customizing Your Notebook
- Upgrading Your Notebook
- Networking Your Notebook
- Moving from Your Old Computer
- Maintaining Your Notebook
- Restoring Software
- Troubleshooting
- Safety, Regulatory, and Legal Information
- Index
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Chapter 16: Troubleshooting
www.gateway.com
A DVD movie will not play
■ Make sure the label is facing up.
■ Shut down and restart your computer.
■ The DVD’s regional code and your computer’s regional code may not
match. Regional codes help control DVD title exports and help reduce
illegal disc distribution. To be able to play a DVD, the regional code on
the disc and the regional code for the DVD drive must match.
The regional code on your DVD drive is determined by delivery address
for your computer. The regional code for the disc is on the disc, disc
documentation, or packaging.
To clean a CD or DVD:
■ Wipe from the center to the edge, not around in a circle, using a
product made especially for the purpose.