User's Manual

214
Chapter 16: Troubleshooting
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Power
Your computer is not working on AC power
■ Make sure your AC power adapter is connected correctly to your
computer. For more information, see “Connecting the AC adapter” on
page 12.
■ If your system is plugged into a surge protector, make sure the surge
protector is securely connected to an electrical outlet, switched on, and
working correctly. To test the outlet, plug a working device, such as a
lamp, into the outlet and turn it on.
■ Make sure the AC power adapter cables are free from cuts or damage.
Replace any damaged cables.
Your computer is not working on battery power
■ Make sure the battery is installed correctly. For more information, see
“Changing batteries” on page 96.
■ Make sure the battery is fully recharged. For more information, see
“Recharging the battery” on page 94.
■ Make sure the battery is calibrated correctly. For more information, see
“Recalibrating the battery” on page 95.
Printer
The printer will not turn on
■ Make sure the power cable is plugged into an AC power source.
The printer is on but will not print
■ Check the cable between the printer and the computer. Make sure it is
connected to the proper port.
■ Most printers have an online/offline button that you may need to press
so the printer can start printing. Press the button to put the printer
online.
■ Check the connector and cable for bent or broken pins.
■ Reinstall the printer driver. Use the manual that came with your printer
for instructions on installing the printer driver.