Getting Started Guide Part 2

80 Troubleshooting
Troubleshooting
Should any problem persist contact your dealer.
Problem CauseRemedy
Phone will not switch
on.
Check that the battery is fully charged
and correctly connected to the phone.
Extremely short
battery life for a new
battery.
The network you are using
and the condition of the
battery can affect battery
life.
Short battery life for an
old battery.
The battery has worn out.Replace with a new fully charged
battery.
The charging indicator
does not light, the
battery level indicator
does not appear and
the phone cannot be
switched on when
charging.
The battery is not attached
to the phone or when the
battery has been deeply
discharged the phone will
take a short time until the
indicator lights.
Leave the phone charging the battery
for a few minutes before the indicator
is lit and attempting to switch it on.
Battery fails to charge. The battery is not attached
to the phone.
Ensure the battery is fitted to the
phone prior to commencing charging.
Battery has been
connected to the phone
after the Fast Travel
Charger has been
switched on.
Calls cannot be made. The phone is locked.Unlock the phone.
Outgoing calls are barred.Disable the outgoing call barring or
barred dial.
The phone is not
registered to a network.
Move to a coverage area and operate
your phone after it has registered with
a network.
Calls cannot be made
from Fixed Dial Store.
Check whether your SIM supports
Fixed dial.
Check if the Fixed dial is switched on.
Check whether the phone number is
stored in the Fixed Dial.
A100_OI_English.book Page 80 Monday, March 8, 2004 3:10 PM