User's Manual

36
Troubleshooting
Below is a list of common problems that may occur when using your mobile tablet. Try these easy troubleshooting
steps to resolve any type of issues you may encounter.
The tablet does not power on
 Please long press the power button until the startup sequence appears on the display.
 Check the battery level and ensure there is sufficient charge.
The tablet does not respond after several minutes
 Please long press the power button until device power off and restart the device.
The tablet powers off by itself
 Check if the screen lock of the tablet is enabled.
 Check if the tablet needs to be charged.
The battery won’t charge
 Check if the battery is already fully charged.
 Double check if the charger connector is properly connected to the tablet.
The standby time is too short
 Please keep in mind that standby time relates directly to tablet usage (Internet, Text, Voice Calls, Maps,
etc.).
 Batteries typically have to be replaced after a year of use.