User's Manual Part 3

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Chapter 14: Restoring Software
www.gateway.com
Using the Restoration CDs
Use the Gateway Restoration CDs to reinstall device drivers, your operating
system, and other programs that were preinstalled at the factory.
Important Before you try to fix a problem by reinstalling software from
your Gateway Restoration CDs, make sure that you have
tried these steps first:
■
Use the diagnostics and troubleshooting tools found in
Help and Support. For more information about
diagnostics and troubleshooting tools, click/tap Start,
then click/tap Help and Support.
Type the keyword troubleshooting in the Search box
, then click/tap the arrow.
■
Run System Restore. For more information about
System Restore, click/tap Start, then click/tap Help and
Support.
Type the keyword System Restore in the Search box
, then click/tap the arrow.
■
See the Troubleshooting chapter of this guide.
If these steps do not resolve the problem, use the Gateway
Restoration CDs to reinstall device drivers or programs.
If reinstalling device drivers or programs does not resolve
the problem, reinstall Windows.