User's Manual

22 | Advanced Options
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4
Advanced Options
Export Config
If you are working with a Devon IT Support Analyst to troubleshoot a problem
on your terminal, you may be asked to send your terminal's Config file. You
can easily export your own Config file by following these steps:
1. Plug a USB flash drive into the terminal.
2. Click the button found along the top of the Control Panel named Export
Config .
3. The process only takes a few seconds. Once it is finished you will receive a
message saying the export is finished and you may remove the flash drive.
4. A file named DeTOSConfig .tar will now exist on the flash drive. This file
contains important diagnostic information that can be analyzed by Devon
IT Support and will help troubleshoot and solve issues you may be
experiencing.