User's Manual

Connections| 35
 Protocol : Choose whether to connect to your VMware Horizon View
server using the RDP or PCOIP protocol.
 Desktop Layout : Choose the desktop option that best suits your display
setup.
 Autostart: -Enable this checkbox to automatically launch this session
after the thin client completes its boot procedure.
 Auto Restart: Select Yes or Prompt to automatically restart the
connection.
 Yes-Once the session is terminated, the session will automatically restart.
There is no way for the user to stop it from occurring.
 Prompt-Once the session is terminated, the user will receive a YES/NO
prompt asking them if they wish to reconnect to the session.
Troubleshooting Tips for VMware Horizon View Connection
 If you set your session to full screen but the display covers only a fraction
of the entire screen, then your allocated RAM for the virtual desktop may
need to be set a little higher.
 If certain features like foreign keymaps, CD-ROM, OR USB stick are not
passing through to the virtual desktop session, check if your VM is at the
correct version. You can download the latest agent software executables
at VMware's website at: http://www.vmware.com/downloads.
 If you plan to use USB flash drives within your session, it is best to use
sticks formatted in FAT or NTFS. Long delays sometimes occur when
using flash drives formatted in FAT32. Other USB troubleshooting tips
can be found at the following VMware site:
http://kb.vmware.com/kb/1026991.