User's Manual

4 Reference

This section lists common problems and ways to troubleshoot.

4.1 Troubleshooting Guide

If you are experiencing problems with the tablet hardware or software, see Table 1 for possible

solutions.

Table 1. Troubleshooting the Tablet PC

Symptom Solution

No power to the

Tablet

 Make sure the “Safety Lock” on the bottom of the tablet is toggled to the Unlock position.

 If the tablet is operating stand-alone, the battery charge may be low. Attach the power

adaptor and charge the battery.

 If the tablet is using the power adaptor or is plugged into the docking station, make sure that

all cables are secure (especially to the wall socket). Make sure the wall socket is “hot” by

testing other working accessories on that wall socket.

No audio from

the docking

station.

 If you have external speakers, make sure that the audio cables are secure between the tablet

and the docking station.

 Make sure that the system volume has not been turned down. Go to Start Button->Settings-

>Control Panel->Volume and Sounds

 Make sure that the volume adjustment knob on the Docking Station is not turned all the way

down.

Touch Panel is

not tracking the

touch pen

accurately.

 Recalibrate the touch screen. See the “Recalibration” section.

Cannot connect

to the wireless

hub after

resuming from

suspend mode

 Delete the connection by bringing up the SDIO86861 Window by clicking on the Network icon

in the system tray. Highlight the line that has your wireless hub name by clicking once on the

hub name and press the “Advanced” button. In the “Preferred Networks” box, highlight the

name of the wireless hub (click once) and then press the “Delete” key. Then hit OK. You will

be returned to the SDIO86861 Windows where the tablet will again scan for your wireless

hub where you can attempt the connection again.

4.2 CE Statement Guide

Europe – EU Declaration of Conformity