Specifications

Chapter 4. Continuous availability and manageability 131
Draft Document for Review May 12, 2014 12:46 pm 5102ch04.fm
The service processor’s error log can be accessed on the ASMI menus.
You can also access the system diagnostics from a Network Installation Management (NIM)
server.
Depending on the operating system, the following service-level functions are what you
typically see when you use the operating system service menus:
򐂰 Product activity log
򐂰 Trace Licensed Internal Code
򐂰 Work with communications trace
򐂰 Display/Alter/Dump
򐂰 Licensed Internal Code log
򐂰 Main storage dump manager
򐂰 Hardware service manager
򐂰 Call Home/Customer Notification
򐂰 Error information menu
򐂰 LED management menu
򐂰 Concurrent/Non-concurrent maintenance (within scope of the OS)
򐂰 Managing firmware levels
–Server
– Adapter
򐂰 Remote support (access varies by OS)
Service Focal Point on the Hardware Management Console
Service strategies become more complicated in a partitioned environment. The Manage
Serviceable Events task in the management console can help to streamline this process.
Each logical partition reports errors that it detects and forwards the event to the Service Focal
Point (SFP) application that is running on the management console, without determining
whether other logical partitions also detect and report the errors. For example, if one logical
partition reports an error for a shared resource, such as a managed system power supply,
other active logical partitions might report the same error.
By using the
Manage Serviceable Events task in the management console, you can avoid
long lists of repetitive call-home information by recognizing that these are repeated errors and
consolidating them into one error.
In addition, you can use the Manage Serviceable Events task to initiate service functions on
systems and logical partitions, including the exchanging of parts, configuring connectivity, and
managing dumps.
4.4.2 IBM Power Systems firmware maintenance
The IBM Power Systems Client-Managed Microcode is a methodology that enables you to
manage and install microcode updates on Power Systems and associated I/O adapters.
Firmware entitlement
With the new HMC Version V8R8.1.0.0 and POWER Servers the firmware installations will be
restricted to entitled servers. The customer must be registered with IBM and entitled with a
Alternate method: When you order a Power System, a DVD-ROM or DVD-RAM might be
optional. An alternate method for maintaining and servicing the system must be available if
you do not order the DVD-ROM or DVD-RAM.