User's Manual

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use this size
9. Updating the Trio
Quantum Instruments is always expanding the capabilities of it’s
products to meet the demands of newer cameras.
As new features are added to the TRIO, Quantum will post these
updates on it’s website.
The TRIO can be updated right from your home computer using the
included USB cable.
For updates and a detailed set of instructions visit. www.qtm.com
10. Customer service
Having any trouble I using your Quantum product? We are here to help.
Mail, call, fax, or email our Service Department:
Service department
Quantum Instruments
10 Commerce Drive
Hauppauge, NY 11788
Tel: [phone] Fax: [phone]
Website: www.qtm.com
Troubleshooting tips are available at www.qtm.com, Support, Customer
Support, FAQ. If you suspect a malfunction or require adjustment, return
the unit to us with an accurate description of the problem. please be
sure your problem is not caused by improper operating procedure or
malfunctions in your other equipment. Send all equipment carefully
packaged and insured to our address above.
An estimate of repair cost on out-of-warranty merchandise may be
forwarded if you desire. This will require that we contact you for approval
before proceeding and will delay return of your equipment. For fastest
repair time, you may pre-approve repairs up to the limit of $85 with your
credit card. We will bill only for the actual costs up to the limit. If repair
costs exceed your pre-approval, we will contact you.
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