Operator's Guide

Chapter 3 Operator Troubleshooting
Other Problems
Quantum|ATL 7100 Series Library Operator’s Guide 49
Other Problems 3
In addition to the status messages described in table 6, there are
other problems that may occur. Some of the problems and the
steps to resolve them are listed in table 6
.
Table 6 Other
Problems
Note: Coordinate your troubleshooting efforts with the System
Administrator.
Note: For a problem not listed in table 6, notify your FSE.
Problem Resolution
A tape drive is not ejecting the
cartridges properly.
Use the procedure described in the tape drive documentation
to remove the cartridge.
If the problem persists, notify your FSE.
One or more cables are
disconnected from the ports
on the rear panel.
Perform the procedure described in Removing Power from
the Library on page 16.
Reconnect the cables to the corresponding port on the rear
panel, figure 9
on page 13.
Perform the procedure described in Applying Power to the
Library on page 15.