User's Guide

Quantum System Information
1. System, Safety, and Regulatory Information Guide (ENG) 2
Contacting Quantum
For further assistance, or if training is desired, contact Quantum:
Region SupportContact
North America 1-800-284-5101 (toll free)
[phone]
EMEA [phone] (toll free)
[phone]
Asian Pacific [phone] (toll free)
[phone]
For worldwide support:
http://www.quantum.com/serviceandsupport/index.aspx
Quantum System Information
Failure to recognize the importance of optimally locating your product, and failure to protect against
electrostatic discharge (ESD) when handling your product, can result in lowered system performance or
system failure.
Electrostatic Discharge (ESD)
!
Caution: Electrostatic discharge can harm components inside Quantum products.
Electrostatic discharge (ESD) is a sudden flow of electric current through a material that is normally an
insulator. Some components of Quantum products are ESD sensitive. If you are not sure whether a
particular component is ESD sensitive or not, consult the applicable product documentation.
l Keep ESD-sensitive parts in a static-protective bag until you are ready to install the part into the machine.
l If possible, keep all ESD-sensitive parts in a grounded metal case.
l When handling ESD-sensitive parts, make the fewest possible movements with your body to prevent
increasing the potential for ESD.
l If instructed to do so, switch off the machine power before you remove ESD-sensitive parts.
l Wear an ESD wrist strap. Or if that is not practical, just before touching the ESD-sensitive part, discharge
to the machine any static electricity in your body by touching the metal frame or cover of the machine. If
possible, keep one hand on the frame when you install or remove an ESD-sensitive part.