Installation guide

Configuring Your IP4700 Device for Use with Backup Software
27
Configuring Veritas NetBackup Software
Troubleshooting The following table lists some of the more common error codes you
may see if various problems occur. It also explains each error code
and suggests what you can do to resolve it.
Error Code Cause Action
219 The specified storage is
not available, or all
drives in the required
storage unit are DOWN.
Note: Sometimes the
cause of this error is
unrelated to tape drives.
Stop and restart the NetBackup daemons using
stoptlid, then tlid. If that does not correct the
error, reboot. Also, inspect the state of the
drive(s) in Device Manager.
On a Solaris system, create a directory,
/usr/openv/netbackup/logs/bpsched and try
another backup.
On a Windows system, create a folder,
Install_Directory\Veritas\Netbackup\logs\bps
ched, increase the log level to 12 by selecting
Start
→ Configure from the NetBackup main
screen, right-click the master server, select
read/write options, select the troubleshooting tab
and increase the debug level to 12 by entering a
new value, and then start a new backup.
Examine the log file in the bpsched directory to
determine the problem. Refer to the appropriate
NetBackup troubleshooting documentation for
more information.
213 No storage unit is
available. Basically, this
is the same cause as
error 219, but you
selected “Any available
storage unit” in the class’
attributes, rather than a
specific one.
Select a specific storage unit in the class
attributes screen.