User’s Guide LTO-6 6-67721-01 Rev A
LTO-6 Tape Drive User’s Guide, PN 6-67721-01 Rev. A, October 2012. Product of U.S.A. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2012 by Quantum Corporation. All rights reserved.
Contents 1 Before you start.................................................................................................5 Your Quantum LTO Ultrium tape drive...........................................................................................5 Which operating systems are supported?........................................................................................5 Power specifications..............................................................................................................
Where can I get more information?.........................................................................................24 Write protecting cartridges.........................................................................................................24 Cleaning the tape drive..............................................................................................................25 Handling cartridges.................................................................................................
1 Before you start Your Quantum LTO Ultrium tape drive This guide describes how to install and operate Quantum LTO-6 internal and external tape drives. For a detailed product specification, please refer to the manufacturer's website. 1. Cartridge door 5. Tape LED 2. On/Off switch (external drives only) 6. Drive LED 3. Encryption LED 7. Ready LED 4. Clean LED 8.
On Windows systems, we strongly recommend that you use the installer package supplied by your manufacturer to install the drivers. Updates to the drivers may be provided from time to time on the manufacturer's website. We recommend that these are installed after using the installer package. On Linux, OS X and UNIX operating systems, drivers are included with the operating system and should be loaded automatically. To upgrade drivers we recommend that you patch to the latest version of the operating system.
2 Installing an internal LTO Ultrium tape drive Always refer to your manufacturer's website to find out which HBAs and cables are appropriate for your combination of server and tape drive. NOTE: If you are installing an external LTO Ultrium tape drive, please refer to Installing an external LTO Ultrium tape drive (page 13). Prepare mounting bay You need one industry-standard, 5¼-inch, half-height bay in which to install the LTO tape drive.
Attach mounting hardware - some servers If your server requires special rails or other hardware to install the tape drive, mount them on the tape drive now. If your server does not require special mounting hardware, proceed to Install drive (page 9) now. Different models of server require different mounting methods. The server may also incorporate a locking mechanism to hold the tape drive in place.
1. M3 mounting screws 2. M3 offset mounting screws Figure 3 Attaching locating screws to a half-height tape drive Install drive NOTE: If cable access for the tape drive bay is awkward, it may be easier to access power and other connections if the tape drive is installed in the top bay. You may need to move other devices to lower bays to achieve this. Refer also to your server documentation.
NOTE: The illustration shows a server that uses mounting rails. If your server does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive. Do not secure the drive at this point because you may have to move the drive to get the cables into place. Connect SAS and power cables to an LTO-6 SAS tape drive IMPORTANT: A SAS HBA and appropriate SAS cable are required. LTO-6 tape drives require a SAS cable with power connector. 1. 2. 3. 4.
Secure the drive NOTE: The server latches and side views of your server model may not be exactly the same as shown in the illustrations. Please refer to your server documentation. Mounting hardware used Ensure that you use the correct mounting rails or locating screws, as described in Attach mounting hardware - some servers (page 8). The server used in the illustration below has a locking mechanism to hold the tape drive in place. 1.
No mounting hardware used 1. Use 4mm M3 screws. Check that the holes in the chassis are aligned with the holes in the sides of the drive and use a regular Phillips screwdriver to secure the M3 screws, as shown in the following figure. If you cannot tighten the screws, use washers. 1. M3 screws, supplied with tape drive Figure 7 Securing drive, no mounting hardware used 2. Ensure blanking plates are in place over empty bays and replace the cover on the server.
3 Installing an external LTO Ultrium tape drive This chapter describes how to connect your tape drive to an external port on the host controller or new HBA. A suitable cable is supplied with your tape drive for connecting to an external mini-SAS port. If you are installing an internal LTO Ultrium tape drive, please refer to Installing an internal LTO Ultrium tape drive (page 7). Connecting the tape drive to an external SAS port 1. 2.
3. Connect the SAS and power cords to the tape drive and plug the other end of the power cord into the power outlet. 1. SAS connector 3. Power on/off switch 2. Power connector Figure 9 Connecting the cables to the tape drive Reboot the server Switch on the tape drive and power up the server. The power on/off switch is on the front panel. Watch the boot screen carefully after installation. If there are any error or unexpected messages go back and check the SAS cabling carefully.
4 Verify installation Once you have installed the drive hardware, check that drivers have been installed correctly and you have the correct version of backup software, and verify that the tape drive is functioning properly before you store your valuable data. 1. 2. Switch on the drive and the server. The tape drive will run its hardware self-test, which takes about 5 seconds. If self-test passes, the green Ready LED flashes and then shows steady green.
5 Operating your tape drive Your LTO tape drive See also Understanding LED sequences (page 28). LTO-6 tape drives 1. Cartridge door 5. Tape LED 2. On/Off switch (external drives only) 6. Drive LED 3. Encryption LED 7. Ready LED 4. Clean LED 8.
Loading a cartridge 1. Lift the cartridge door (4) and insert the cartridge into the slot in the front of the drive with the arrow uppermost and facing the drive door(2). 1. Label area 2. Arrow indicates leading direction 3. Ready light 4. Cartridge door Figure 11 Inserting a cartridge 2. 3. Apply gentle pressure until the drive takes the cartridge and loads it. (See figure above.) The Ready light (3) flashes green while the drive performs its load sequence.
1. Press the Eject button on the front panel. 1. Eject button Figure 12 Ejecting a cartridge 2. The drive will complete its current task, rewind the tape to the beginning, and eject the cartridge. The rewind process may take up to 10 minutes. The Ready light will flash to indicate that the unload is still in progress. Removing power from the drive To ensure reliable operation, do not remove power from the drive during read, write, fast-search, load and unload activities.
6 Use the correct media For best performance we recommend Qauntum branded media. Cartridges Cleaning cartridges The recommended cleaning cartridges is the Ultrium universal cleaning cartridge, MR-LUCQN-01. This cleaning cartridge is designed to work with any LTO Ultrium drive. It may be used for up to 50 cleans. NOTE: Do not use early, non-universal Ultrium cleaning cartridges. Data cartridges LTO Ultrium tape drives use Ultrium tape cartridges.
result in the media becoming permanently write protected. It should still be readable in a WORM drive, depending upon the severity of the tampering, but no further appended backups will be possible. WORM data cartridges are clearly identified by their distinctive, two-tone cartridge color. They can only be used with LTO Ultrium tape drives that support the WORM feature. To check whether your backup or archive software application supports WORM cartridges, refer to the following website: http://www.quantum.
encryption for this feature to work. The software supplied with the tape drive provides this support. See http://www.quantum.com/ServiceandSupport/index.aspx for an up-to-date list of other suitable backup software. When will I be asked to enter the key? Encryption is primarily designed to protect the media once it is offline and to prevent it being accessed from another machine.
Where can I get more information? For more information about AES encryption, encryption keys, and using hardware encryption with your LTO Ultrium tape drive, see http://www.quantum.com/ServiceandSupport/index.aspx. For detailed instructions about enabling encryption please refer to the documentation supplied with your backup application. This will also highlight any default states, for example when copying tapes, that may need changing if using encrypted tapes.
1. Write-protect tab (padlock indicates cartridge is protected) Figure 13 Write protecting a cartridge CAUTION: Write-protection will not protect your cartridges against magnets. Write-protection will not prevent a cartridge being erased by bulk-erasure or degaussing. Do not bulk erase Ultrium format cartridges. This will destroy pre-recorded servo information and make the cartridge unusable. Cleaning the tape drive LTO Ultrium tape drives do not require regular cleaning.
2. The drive will carry out its cleaning cycle and eject the cartridge on completion (which can take up to 5 minutes). During the cleaning cycle the orange Clean LED will be on solidly and the green Ready LED will flash. Each Ultrium universal cleaning cartridge cleaning cartridge MR–LUCQN–01 can be used up to 50 times with LTO Ultrium tape drives. If the cleaning cartridge is ejected immediately with the Tape LED on, it has expired.
7 Troubleshooting General Procedure If a problem occurs, the first step is to try to establish whether the problem lies with the cartridge, the drive, the host computer and connections, or the way the system is being operated. Has the system just been installed? There could be an installation problem: 1. 2. 3. 4. 5. Check through the information in the relevant installation chapter of this guide.
9. If the problem is still there, the problem probably lies with the drive or the host computer. Has the drive been moved recently? Have any cables been disconnected and reconnected? Has the environment changed—unusually hot, cold, damp or dry? Has there been dust or dirt near the drive. Have reasonable precautions against static been taken? The problem could lie with the drive: 1. 2. Check the cables and connectors. Clean the tape heads with the cleaning cartridge. 3.
Table 3 Clean, Tape, Drive and Ready LED sequences LED Sequence Cause Action required All LEDs OFF. Drive may not have power, may be faulty or may have been power cycled or reset during a firmware upgrade. Make sure the drive is switched on. The power on/off switch on an external drive incorporates a green LED. Check the power cord connection and replace the cable if necessary. On external drives, you can use the power cord from your monitor or another device to check that the connection is working.
Table 3 Clean, Tape, Drive and Ready LED sequences (continued) LED Sequence Cause Ready FLASHES and Clean is ON. Action required The cleaning cycle can take up to 5 minutes to complete. The drive believes the current tape or the tape just ejected is faulty. Tape FLASHES. Unload the tape cartridge. Make sure that you are using the correct format cartridge; an Ultrium data cartridge or Ultrium Universal Cleaning Cartridge. (See Use the correct media (page 21).) Reload the cartridge.
Encryption LED The encryption LED may be blue or amber, as described in the following table. The state of the other LEDs depends upon the activity, as described below. Table 4 Encryption LED Encryption LED (Blue or Amber) State On At power on Off The drive is idle and there is no encryption key. Off with Ready flashing green The tape drive is reading/writing unencrypted data from another host or unloading a cartridge. On (solid blue) The drive is idle but the encryption key is loaded.
1. Attempt a drive unload/eject operation from the backup software. Many backup applications will issue a Prevent Media Removal (PMR) command to the drive robot in an attempt to prevent human interference during a backup job. If this occurs, the software that issued the PMR must be used to load and unload tapes. 2. 3. Shut down backup software and, if in a Windows environment, stop removable storage services. Press the Eject button on the front of the tape drive.
Once the cartridge is successfully ejected, it is good practice to upgrade the firmware. If the failure occurs regularly on multiple cartridges, contact customer support at http://www.quantum.com/ ServiceandSupport/index.aspx. The drive will not accept the cartridge (or ejects it immediately) The cartridge may have been damaged, for example dropped, or the drive may have a fault. If it is a cleaning cartridge, it has probably expired and should be discarded immediately. For data cartridges: 1. 2.
About this guide This guide provides information about: • Installing the Quantum LTO Ultrium SAS half-height tape drive • Using the Quantum LTO Ultrium SAS half-height tape drive • Troubleshooting the Quantum LTO Ultrium SAS half-height tape drive Intended audience This guide is intended for users who install, operate and maintain the Quantum LTO Ultrium half-height tape drive.
NOTE: Provides additional information.
Index A D audience, 35 backup software encryption, 6 supported, 6 backup software problems, 28 buttons Unload, 19 data cartridges, 21 document conventions, 35 drive operating, 17, 18 drivers installing, 6 UNIX, 5 Windows, 5 C E cabling internal drive, 10 cabling options connect external drive to external SAS port, 13 cartridges cleaning, 21, 25 data, 21 encryption, 22 handling, 26 inserting, 18 jammed, 31 loading, 18 not accepted, 33 operating and storage environment, 26 power off, 19 problems, 27 re
prepare mounting bay, 7 reboot server, 12 secure drive, 11 internal drive installing, 7 J LEDs, 28 loading, 18 models supported, 5 powering off, 19 UNIX drivers, 5 Unload button, 19 jammed cartridge, 31 V L verify installation, 15 LEDs, 28 at power on, 15 encryption, 31 loading cartridges, 18 LTO tape drives models supported, 5 M media see cartridges models supported, 5 mounting bay, 7 O operating systems, 5 operation drives, 17, 18 P partitioning, 22 power off, 19 power on button, 17 S supported
